Incredo

OCTOBER 17, 2019

or “how long should I spend on developing my software ?”. To answer your questions correctly, we need to ask for clarification and more details about your software, its complexity and company goals. If you search on Google, Youtube or Quora, answers will tell you that 7%, 9%, 10% or more is the common approach.

SaaS Payments 150

SaaS Payments Compensation Payment Services Sales Recruiting 150

ProfitWell

AUGUST 18, 2020

Reliance told her that she would need to buy-out the remainder of her two years in one lump sum payment, plus the interest the company would lose over those two years, and she would have to pay an additional hefty administration fee too. The administration fee alone totaled nearly three of her monthly payments. Every person has biases.

SaaS Payments 111

SaaS Payments Payment Methods Underperforming Technical Team Outsourced Development 111

Incredo

OCTOBER 17, 2019

or “how long should I spend on developing my software ?”. To answer your questions correctly, we need to ask for clarification and more details about your software, its complexity and company goals. If you search on Google, Youtube or Quora, answers will tell you that 7%, 9%, 10% or more is the common approach.

SaaS Payments 144

SaaS Payments Compensation Payment Services Sales Recruiting 144

Intercom, Inc.

NOVEMBER 17, 2021

Fortunately, it’s not as elusive as you might think, and it can definitely be taught — writing coach Leslie O’Flahavan has spent over two decades doing just so. Acknowledge what the customer is saying and be as personal and specific as you can. It’s an error and maybe has cost me double payment. Use plain language.

Payment Methods 118

Payment Methods Airlines Branding Communication 118

Sales Hacker

MAY 22, 2020

And the vast majority of people think they’re bad for business and branding. If someone’s already bored on your website and wants to leave it, why is it bad to give it another shot and try to catch their attention before they leave? It’s triggered when the website visitor wants to leave your website.

Payment Methods 114

Payment Methods SaaS Payments Payment Services Sales 114

GetUplift

DECEMBER 12, 2021

It’s a process that my team and I at GetUplift have used to 10x our clients’ conversion rates. I spent years researching the psychology behind purchase decisions and used that knowledge to develop a four step conversion optimization process deeply rooted in emotional marketing. The article was only written to drive website traffic.

Payment Methods 122

Payment Methods Marketing Payment Solutions Underperforming Technical Team 122

SaaStr

NOVEMBER 7, 2019

Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Romain Huet | Head of Developer Relations @ Stripe. What would be your definition? Right, Renaud?

Payments 119

Payments Merchant Services Payment Solutions Payment Services 119

SaaStr

NOVEMBER 22, 2019

Before Optimizely, Travis spent 6 years at Salesforce in a number of sales roles including building the first Platform Sales team. What does Travis advise founders when it comes to uniting customer facing teams? * During his time at Optimizely, the company grew from from $7 to >$90M in ARR and from 40 to 400 people.

Underperforming Technical Team 158

Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 158

SaaStr

JULY 19, 2019

250: Peter Yared is the Founder & CEO @ InCountry, the startup that allows you to operate globally with data residency as a service meaning they store your mission-critical data in it’s country of origin, without compliance. Harry Stebbings: Oh it was so nice to see you in person, but I do want to start today with some context.

VP of Engineering 132

VP of Engineering CTO Hire Technical Review Sales Hiring 132

SaaStr

DECEMBER 17, 2019

Companies that have access to more accurate financial data have the ability to develop seamless exchanges of information, providing consumers with improved ways to manage their finances. People ask if we had an acquisition strategy, we definitely don’t. But how do companies gain secure access to that data in the first place?

Payments 144

Payments SaaS Payments Banking Underperforming Technical Team 144

Tom Tunguz

OCTOBER 24, 2021

And as Travis mentioned, we’ve had lots of great recent guests, Hollie Wegman, CMO at Segment, Adam, the head of developer relations at HashiCorp, G.C. Her team loved working for her. Leadership, she’s been on the leadership team for two massive businesses, and so who better to hear from on that topic than Claire.

CTO Coach 120

CTO Coach Sales Hiring Sales Recruiting CTO Hire 120

SaaStr

AUGUST 5, 2020

Today She discusses how everything is changing in the current climate, the rise of war-time founders, having teams work remote, and the supply-chain reimagined. Timelines’ longer for fundraising for closing customers and payments get delayed. Lan Xuezhao is the Founding Partner at Basis Set Ventures. What does this mean?

Technical Review 144

Technical Review Payment Methods Travel Development Team Review 144

BrightBack

AUGUST 19, 2019

Organize your teams around the customer relationship. When it comes to measurement, a single churn goal needs to be communicated from executive leadership to the rest of the company. While every team has an impact on retention, this can lead to ambiguity around metrics and how the business is viewing success.

Retention 55

Retention Underperforming Technical Team Strategy SaaS Payments 55

Chargify

OCTOBER 4, 2017

Time is money (especially in the SaaS world), and whether you’re an early stage startup or an established business, development resources are almost always at a premium. Using precious development resources to build and maintain your own recurring billing code, and all the complexities that arise, 1. costs money and 2.

Merchant Services 51

Merchant Services Subscription Payment Features SaaS Payments 51

Sales Hacker

MARCH 30, 2021

How to build a winning sales team. Developing A Winning Sales Team [16:24]. Leveraging the next generation of artificial intelligence, the platform allows sales reps to deliver consistent, relevant, and responsible communication for each prospect every time, enabling personalization at scale previously unthinkable.

Scale 104

Scale Payments Technical Advisors Sales Recruiting 104

Stax

MAY 21, 2024

If you’re selling law practice management systems to law firms, you’re definitely not alone. As software and management systems have progressed in the modern age, time-consuming tasks like recurring payments and client management are streamlined through this process. But improvements go much deeper than that.

Payment Solutions 88

Payment Solutions Payment Services Payments Software Review 88

SaaStr

SEPTEMBER 13, 2020

373: Bessemer’s 5th Annual State of the Cloud Report returns for a definitive look at the cloud industry today. He reflects on where he went wrong, what he would do differently, and how to avoid making the same mistakes he did. This episode is sponsored by Outgrow. They had to reinvent themselves.

Sales Hiring 155

Sales Hiring Scale Payments Cloud 155

ProfitWell

AUGUST 13, 2020

CEOs are often reluctant to share bad news because they suffer from positivity delusion. That’s why he calls it a delusion: employees can handle bad news. There are many factors in being a great CEO, one of them comes down to being transparent with your team during turbulence. Recover payments and reduce churn ?

Payments 52

Payments SaaS Payments Payment Methods Underperforming Technical Team 52

User Pilot

MAY 14, 2021

They make a good impression on your customer, and the insights gathered, if filed correctly, can be useful for your product and marketing teams. Let’s start with some definitions. Filled in after a sales call, but before the first customer payment. Distribute your survey using Typeform or Google Forms. Collect useful feedback.

Onboarding 52

Onboarding SaaS Payments SaaS Underperforming Technical Team 52

SaaStr

OCTOBER 24, 2019

Jos White of Notion and Christian Lanng of Tradeshift team up to show you how to work within, and sometimes around, rules in the workplace. But invoicing happens to be connected to something really, really important, which is payments. So if you get the invoice, you get the payment and that’s a lot more interesting.

Payments 102

Payments Payment Features SaaS Payments Underperforming Technical Team 102

SaaStr

OCTOBER 4, 2019

As for Jeppe, prior to founding Pleo he was the CEO @ Nodes, a design and development house that worked with brands including Loreal, BMW and Lego. What tool stack do they have to ensure seamless communication between remote and non-remote? In this session Gillian will walk you through how to build a high performing CSM Team.

Scale 121

Scale SaaS Payments SMB Sales Hiring 121

User Pilot

APRIL 8, 2021

The “customers” part of this definition is important, since this is what differentiates customer analytics software from tools like Google Analytics, which look at data from website visitors as opposed to customers. Note: these methods are by no means mutually exclusive. Don’t be this person. Source: mywellnesshub.in.

Payment Solutions 52

Payment Solutions Software Review SaaS Payments Software 52

SaaStr

JULY 8, 2020

When shelter in place started, the conversation we’ve had internally on our team is we have to think of ourselves as Navy SEALs, where we’re at base camp right now, and we’re going to train and we’re going to work on our playbooks and do our research. Personally, our team has been holding back a little bit.

Investment 159

Investment Technical Review Part-Time VPE Development Team Review 159

SaaStr

NOVEMBER 21, 2019

Emilie Maret | Fellowship Team @ The Family. We’re a team of former investors and operators from the likes of Facebook, Deliveroo, and the Swedish payments company Klarna. Emilie Maret | Fellowship Team @ The Family. The bar is definitely higher, but I don’t think that it has to be. Emilie : So, yes.

New CTO 147

New CTO Sales Hiring B2C CTO Hire 147

Sales Hacker

MARCH 2, 2020

Sales Development and Prospecting. The Sales Development Playbook. The 5 Dysfunctions of a Team. If you truly want to be a better leader, better salesperson , better speaker, better writer, or just a better person, you need to study the craft. Selling to Big Companies. The Pirate’s Guide to Sales. B2B Is Really P2P.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

Intercom, Inc.

OCTOBER 12, 2021

As a support leader, you already know how important it is to take care of your customers – but it’s just as important to take care of your support team. Here’s why human support is so crucial for any customer-centric organization, and how it can have a significant impact on your team, your business, and your customers. Here’s why.

Underperforming Technical Team 222

Underperforming Technical Team Technical Review Payment Methods Payments 222

Intercom, Inc.

JANUARY 3, 2020

Brands are now building physical stores that act as real-world ads for products you purchase online. Despite huge growth and development over the last ten years, there’s also been some disappointments. Paul: I have the Google Pixel 4 here, my new phone – it is exactly the same as the iPhone, in hardware.

Payment Methods 118

Payment Methods Payment Solutions Technical Review Technology 118

Outseta

OCTOBER 15, 2018

It made the rounds in tech circles online. Venture capital is not inherently bad or the manifestation of greed and commitments to impossible-to-deliver growth. and paid it out to the Founders and early team members. The company even took $2.5M of the $3.5M Without question, Buffer was flying high. Morale took one on the chin.

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

SmartKarrot

MAY 13, 2022

1 Fax Machine – The introduction of the fax machine provided a new way of communication that was much fast and more efficient than the existing ones. This transformed the way businesses communicated. Mobile Payments – disrupting the transactions between businesses and customers. This has definitely made things complex.

B2B 10

B2B Artificial Intelligence Payment Services Social Media 10

Sales Hacker

MAY 9, 2019

Once you understand how to create a fair compensation plan for your sales team, you can check out some examples: Sales Development Rep (SDR) Compensation Plan Example. This is what the person would be paid annually and it has two elements; a base salary and a sales incentive held against sales, also known as variable pay.

Compensation 104

Compensation Sales Hiring Development Team Review Sales Recruiting 104

Intercom, Inc.

OCTOBER 29, 2020

Think about what you could be doing to bring more diversity into your teams and be more inclusive as a company, and go actively out of your way in order to achieve set goals. I usually do them with Paul or people from the product teams – it’s much more fun to be on a podcast with your boss. Be open-minded.

Payment Solutions 209

Payment Solutions Payment Methods Underperforming Technical Team Sales Hiring 209

FastSpring

FEBRUARY 23, 2023

Global SEO: The First Thing You Need to Verify One of the first things that Michael checks when he’s working with a new client that has a website translated into multiple languages is their hreflang tags. Our all-in-one payment platform includes a best-in-class localized checkout, subscription management, global tax management, and more.

Payment Solutions 147

Payment Solutions SaaS Payments Strategy Software 147

Neil Patel

OCTOBER 8, 2020

It’s a simple concept: get as many quality and relevant websites to link back to your content. Another website that links to your page is either directly or indirectly prompting their users to check out your content or services. All of these things can be time-consuming and hard to pull off. 1) Create Linkable Content.

Consulting 118

Consulting Technical Advisors Payment Methods Payment Services 118

Intercom, Inc.

JULY 23, 2020

As the CEO of Flow , a flexible project management app for teams, Daniel is working to create a productivity tool that defies conventional metrics, meaning that it simply allows you to get your most important work done without monopolizing the time you spend in the software itself. My background is definitely atypical. I feel lucky.

Technical Review 199

Technical Review Payment Methods Payment Solutions Development Team Review 199

Sixteen Ventures

DECEMBER 31, 2019

Customer Success has its roots in the Software-as-a-Service (SaaS) world and my original definition was very much SaaS-centric. What I called the “Definite Guide to Customer Success” way back in 2014 is getting far more definitive for 2020 as I incorporate what I learned over the last year. Table of Contents.

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136