SaaStr

JUNE 10, 2020

Before founding BetterCloud, David was an early employee of Cloud Sherpas (acquired by Accenture), where he led the company to become the leading cloud services partner to SMB worldwide. How has David seen the rate of cloud adoption within enterprise over the last 5 years? Has it been faster or slower than he thought?

Scale 165

Scale Cloud Sales Hiring Technical Review 165

Kellblog

FEBRUARY 6, 2021

They have 93 reviews and 4.1 Founded in 2013 in New York, this is a cloud-based budgeting solution that appears to be bootstrapped and has fewer than 10 employees. stars across 14 reviews on G2. stars on G2 across 20 reviews. stars on G2 across 13 reviews. stars on G2 across five reviews. stars on G2.

Finance 87

Finance Forecasting Software Review Systems Review 87

OPEXEngine

JANUARY 11, 2022

Companies that do not need to lock customers in with minimum commitments, particularly in the SMB space, use these types of models. This is true even when there are minimum commitment contracts or a committed pool of fund contracts due to the lack of understanding usage uptake. New tracking systems and processes.

Pricing 52

Pricing Payment Solutions Outsourced Development Compensation 52

CustomerSuccessBox

FEBRUARY 28, 2022

Snowflake is a cloud platform that abolishes the need for an individual data warehouse system allowing secure sharing of the data which eliminates the setting up of huge hardware and software systems with the ETL solutions. They have many customers buying two or more products due to trust! Datadog – $1.2B

Retention 52

Retention SaaS Payments Payments Payment Methods 52

Sales Hacker

MARCH 18, 2019

How to build both SMB and Enterprise-grade CS teams and what tools to use to empower them. New Relic is a close to $500 million publicly traded cloud computing SaaS company started by Lew Cirne in Silicon Valley. Some of the early work that I did in my career was in expert systems and neural networks and artificial intelligence.

VP of Engineering 69

VP of Engineering Sales Hiring Scale Technical Review 69

SmartKarrot

JANUARY 10, 2023

Delivering quarterly Business Reviews to demonstrate value and ROI to the customer base. Develop a deep understanding of strategic accounts and create operational alignment by running quarterly business reviews. Assist in directing clients from the on-prem platform to the modernized cloud platform. Apply here: [link].

Customer Success 19

Customer Success Technical Review Outsourced Development Systems Review 19

Neil Patel

JANUARY 7, 2021

Having the right learning management system (LMS) software in place makes this task much more manageable for everyone involved. The right one, however, will let everyone focus on their work instead of fighting with a frustrating system. The Top 6 Options for LMS Software. Administrator Control. Integrations are going to be important.

Systems Review 138

Systems Review Management Scale Education 138

SaaStr

AUGUST 12, 2020

So, we studied what they were doing very closely, I read, Mark Benioff has a great book called Behind the Cloud, which I recommend to everybody. And, so we learned and adapted key elements of their system and incorporated it into this cadence. So, the first insight is that there’s two key systems in a startup.

Startup 276

Startup Software Review Scale Systems Review 276

Point Nine Land

JANUARY 17, 2019

Response times are slow as the backlog is significant due to clerks being busy with inputting data into their local systems or filing the papers rather than actually helping the parents. This trend impacts mostly the SMB segment, so far, as it is more convenient for this customer segment to consume software through a couple of “hubs”.

Technical Review 40

Technical Review Marketplace as a Service Software Review Venture Capital 40

SmartKarrot

JANUARY 29, 2021

Partner with 3rd party systems integrators for services scale and project delivery as part of major cloud-migration and digital transformation projects. Participate in customer meetings and ongoing business reviews, presenting the progress of key success criteria. Pinpoint and pursue growth opportunities within your portfolio.

Customer Success 10

Customer Success Sales Hiring Technical Review Scale 10

How To Buy Saas

APRIL 14, 2022

This Sendinblue review is going to reveal a lot of potential this tool has to improve your business online. Let’s get into what this tool actually is in detail via this Sendinblue review blog. Sendinblue is a cloud-based saas that helps businesses with relationship marketing with the power of automation. How is this done?

Systems Review 52

Systems Review Software Review Scale Pricing 52

SaaStr

NOVEMBER 1, 2019

He founded four companies: Skok Systems, Corporate Software Europe, Watermark Software, and SilverStream Software and did one turnaround with Xionics. David’s successful exits as an investor at Matrix include HubSpot, JBoss, AppIQ, Tabblo, Netezza, Diligent Technologies, CloudSwitch, TribeHR, GrabCAD, OpenSpan, and Enservio.

Technical Review 147

Technical Review Development Team Review Scale Software Review 147

SaaStr

JUNE 10, 2020

If you have not set your workforce up to deal with this and you are not online and in the cloud and all the things that we need as employees in a business, you’re making that transformation now. And I have the systems folks in house, I have the content, I have the corporate marketing. What are [inaudible 00:20:20] are out there.

Travel 175

Travel Marketing Scale Outsourcing Services 175

Sales Hacker

OCTOBER 15, 2018

Aircall is a phone system designed for the modern sales team. We think customer success is the new way to think about sales because we think in new business models, like subscription, SaaS, Cloud, etc., If you’re an SMB oriented business, or you’re in the 80s, you’re probably reasonably efficient.

Customer Success 47

Customer Success Scale Underperforming Technical Team Retention 47

Neil Patel

NOVEMBER 29, 2020

Forget about the requirements of a physical office space, infrastructure, or even a business phone system. It doesn’t take much to lose a lead or earn a 1-star review carved in digital stone on the internet. Interactive voice response (IVR) enables customers to use a phone system to access information from a connected database.

Payment Solutions 144

Payment Solutions Software Review Payment Methods Software 144

SaaStr

MARCH 1, 2019

How does this differ when comparing enterprise to SMB? How does this differ when comparing SMB to enterprise? Is it fair to always surmise that when serving SMB one will always have a higher rate of churn? How does this differ when comparing SMB to enterprise? What are the dangers there? And how do you analyze it?

Scale 115

Scale SMB Sales Recruiting Sales Hiring 115

SmartKarrot

JANUARY 5, 2022

He’s helped build, design, and redefine Customer Success for multiple companies, including Apple’s SMB Market, while using his Customer Success Performance Index. Andreas is also a strategic advisor at CSTuners and CCO at Eloquent Cloud where he helps companies build and maintain long-lasting relationships with their customers.

VP of Engineering 23

VP of Engineering Customer Success Scale Technical Review 23

yoursales

JANUARY 28, 2022

Below you'll be able to review which CRMs fit your existing technology environment. Online Succes - Simple Lead Generation Software from the Cloud. Mimiran – More Leads and More Deals for SMB Services Business. Funnel IQ - An operating system for GTM teams. Not active at the moment due to a preference for Drift.

Scale 111

Scale Payment Methods Payment Solutions Sales Recruiting 111

SaaStr

MARCH 12, 2019

How can founders know when is the right time to make the move from SMB to enterprise? Because one message isn’t necessarily always transferable when considering kind of SMB to enterprise. ” How do you know when’s the right time to think about moving from an SMB and mid-market to enterprise?

Scale 168

Scale Enterprise Scaling Sales Hiring 168

ChurnZero

OCTOBER 12, 2021

VAIRKKO is an online cloud HR and LMS software company that provides innovative and affordable HRIS and Training Management solutions exclusively written for businesses within the small to mid-sized marketplace. VAIRKKO’s onboarding program began as a scripted approach to teach each component of their system. Onboarding Hero – VAIRKKO.

Healthcare 98

Healthcare Systems Review Scale Point of Sale 98

Sales Hacker

DECEMBER 15, 2020

A lot of people talk about, and especially in SaaS cloud land, how markets are way bigger sometimes than at first they appear. So those two things combined definitely caused this cloud of perception that we weren’t worthy. At the end of the day, it is buyer diligence. It goes down to mid-market and SMB as well.

Scale 85

Scale Technical Review Software Review Systems Review 85

SmartKarrot

JANUARY 5, 2021

Starting a career as a systems engineer and transitioning into business ownership cannot be more glorious than the way Rick achieved this. An award-winning contributor to the Oracle Marketing Cloud Blog series, Peter’s content on Customer Success is highly valued in the Customer Success community. Rick Adams. James Scott. Don Peppers.

VP of Engineering 21

VP of Engineering Customer Success Scale Technical Review 21

yoursales

DECEMBER 12, 2018

Mimiran – More Leads and More Deals for SMB Services Business. Online Succes – Simple Lead Generation Software from the Cloud. Mimiran – More Leads and More Deals for SMB Services Business. Not active at the moment due to a preference for Drift. Grow with Maximizer CRM. Nethunt CRM – CRM for Sales.

Scale 99

Scale Payment Methods Payment Solutions Outsourcing Services 99

ChurnZero

OCTOBER 12, 2021

Onboarding Hero – VAIRKKO VAIRKKO is an online cloud HR and LMS software company that provides innovative and affordable HRIS and Training Management solutions exclusively written for businesses within the small to mid-sized marketplace. VAIRKKO’s onboarding program began as a scripted approach to teach each component of their system.

Healthcare 52

Healthcare Systems Review Scale Point of Sale 52

yoursales

DECEMBER 23, 2019

Mimiran – More Leads and More Deals for SMB Services Business. Online Succes – Simple Lead Generation Software from the Cloud. Mimiran – More Leads and More Deals for SMB Services Business. Not active at the moment due to a preference for Drift. Grow with Maximizer CRM. Nethunt CRM – CRM for Sales.

Scale 102

Scale Payment Methods Payment Solutions Sales Recruiting 102

Frontegg

NOVEMBER 25, 2021

SSO providers handle all authentication activities and save the business valuable development time since no proprietary authentication system is required. This popular identity management vendor has been providing a solid cloud-based SSO solution for years now. This solution can be deployed in the cloud or on-prem if needed.

B2C 98

B2C Scale Identity management Enterprise readiness 98

Neil Patel

DECEMBER 5, 2020

Phoneburner – Best for Remote Teams VanillaSoft – Best for Outbound Sales Voicent Cloud – Best Standalone Auto Dialer Software Mojo – Best for SMB Sales RingCentral – Best for Compliance Kixie – Best for Local Presence. VanillaSoft is a cloud-based sales engagement platform with business-class VoIP.

Software Review 143

Software Review Software Scale compliance 143

yoursales

JANUARY 29, 2021

Mimiran – More Leads and More Deals for SMB Services Business. White Fluffy Cloud - Modular CRM to suit the modern business (rebranded from iComplete). Online Succes - Simple Lead Generation Software from the Cloud. Mimiran – More Leads and More Deals for SMB Services Business. Odoo - The real customer. centric CRM.

Scale 104

Scale Payment Methods Payment Solutions Sales Recruiting 104

yoursales

DECEMBER 23, 2019

Mimiran – More Leads and More Deals for SMB Services Business. Online Succes – Simple Lead Generation Software from the Cloud. Mimiran – More Leads and More Deals for SMB Services Business. Not active at the moment due to a preference for Drift. One Simple Price. Microsoft Dynamics – Put your customers first.

Scale 102

Scale Payment Methods Payment Solutions Sales Recruiting 102

Sales Hacker

APRIL 25, 2019

Early in my career, I saw firsthand how a $20M funded company went from startup to NASDAQ IPO to being delisted in the span of three years due to frivolous spending (but that’s a story for another day). The SMB Decision: In-House vs. Outsourced Sales Development. As a high-growth SMB, your number-one focus is consistent sales.

Outsourcing Services 76

Outsourcing Services Sales Hiring Sales Outsourcing Outsourced Development 76

yoursales

DECEMBER 12, 2018

Mimiran – More Leads and More Deals for SMB Services Business. Online Succes – Simple Lead Generation Software from the Cloud. Mimiran – More Leads and More Deals for SMB Services Business. Not active at the moment due to a preference for Drift. Grow with Maximizer CRM. Nethunt CRM – CRM for Sales.

Scale 99

Scale Payment Methods Payment Solutions Sales Recruiting 99

SaaStr

NOVEMBER 22, 2019

I had the good fortune, my first SaaS experience was at the Mothership Salesforce in 2006, prior to even the word cloud being thrown around. Travis Bryant: Personally, the concept of NPS, to me, is very powerful, not because of the score, and this is where there’s some confusion given that S could be score or system.

Underperforming Technical Team 158

Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 158

Frontegg

AUGUST 12, 2021

SSO providers or services essentially handle all authentication activities and save the business valuable development time since no proprietary authentication system is required. This popular identity management vendor has been providing a solid cloud-based Single Sign-On solution for years now. How Do Single Sign-On Solutions Work ?

B2C 98

B2C Identity management B2B Systems Review 98

SaaStr

JANUARY 3, 2020

How does this differ when comparing enterprise to SMB? How does this differ when comparing SMB to enterprise? Is it fair to always surmise that when serving SMB one will always have a higher rate of churn? How does this differ when comparing SMB to enterprise? What are the dangers there? And how do you analyze it?

SMB 26

SMB Sales Recruiting Sales Hiring Scale 26

Sales Hacker

SEPTEMBER 14, 2021

Aircall is a cloud-based voice platform that integrates seamlessly with popular productivity and help desk tools from call monitoring to integrations with your CRM and real-time analytics. We’re a Cloud 100 company growing super fast and doing it really year over year by building a great product.

Sales Recruiting 80

Sales Recruiting Sales Hiring Marketing Underperforming Technical Team 80

yoursales

FEBRUARY 5, 2018

Online Succes – Simple Lead Generation Software from the Cloud. Mimiran – More Leads and More Deals for SMB Services Business. Radius – [link] (Find SMBs in the US). Visual Conferencing in Jive by LogMeIn – Hosted VoIP Business Phone System. Not active at the moment due to a preference for Drift.

Scale 86

Scale Outsourcing Services Sales Outsourcing Outsourced Development 86

How SaaS Works

OCTOBER 25, 2019

Many SaaS companies implement a lead scoring system to help prioritize leads for the sales team. There was clear resistance to this particular type of cloud-based product in larger companies, mainly due to IT governance. Decision maker ?—?Does Does a lead have the power to make the final purchasing decision? North Korea)?

Sales Funnel 40

Sales Funnel SaaS Government Market Segmentation 40