SaaStr

MARCH 27, 2019

Over Leyla’s incredible 11 year journey with Salesforce she has seen the team scale from 1,800 to over 40,000 and revenue scale from $500m to over $16Bn. What were Leyla’s biggest learnings on people and business model through seeing the first hand hyper-scaling of Salesforce from $500m to $16Bn?

Scale 139

Scale VP of Engineering Mobile Scaling 139

SaaStr

OCTOBER 20, 2022

One thing that is clear is that public SaaS and Cloud stock prices are way down. Sales tools seem under more pressure right now than infrastructure, for example. Sales tools seem under more pressure right now than infrastructure, for example. But is spending? I’m not so sure. No doubt, something is clearly happening.

Forecasting 249

Forecasting Artificial Intelligence Software Business 249

SaaStr

JANUARY 3, 2024

However, Shrav explained when that automation won’t necessarily scale anymore. “I f you’re expanding and scaling and you’re closing more deals, it may justify a full-time hire to take the load off the team. So the time to implementation and compliance is much quicker now than it used to be.

AI 154

AI SMB compliance Sales Hiring 154

SaaStr

APRIL 28, 2022

And we religiously track the NRR of all public cloud and SaaS leaders in our 5 Interesting Learning series. It’s epic NRR that has fueled UiPath, Twilio, Snowflake, and so many other Cloud leaders. Especially after interviewing 50+ customer success managers over the past few years. I’m no longer so sure.

Customer Success 211

Customer Success Metrics Scale Retention 211

SaaStr

NOVEMBER 26, 2019

Hear from Duo Security’s VP of Inside Sales America on how to build a $2.3B sales team. Jennifer Lawrence | VP, Inside Sales @ Duo Security. Today I’m going to start by telling you a little bit about me, a little bit about Duo, and then the secrets to building a killer inside sales org. FULL TRANSCRIPT BELOW.

Scale 225

Scale Sales Hiring Underperforming Technical Team Sales 225

Intercom, Inc.

JANUARY 5, 2022

And as nice as verbal assurances and a handshake are, as you grow and try to sign with more established, enterprise-level companies, you’ll find yourself more and more having to provide proofs of compliance before closing the deal: The shift to the cloud, more and more data breaches – it really put a magnifying glass on third-party risk.

Scale 211

Scale Software Review compliance Technical Review 211

Intercom, Inc.

MARCH 26, 2020

We are conducting interviews and onboarding new employees remotely. AWS is the leading cloud provider in the industry, and we leverage their portfolio of globally redundant services to ensure Intercom runs reliably. Intercom has always operated as a cloud-native company working across multiple offices and time zones.

AWS 192

AWS Scale Business Cloud 192

SaaStr

SEPTEMBER 19, 2019

We are a platform that allows local businesses to communicate with anybody, whether it’s a lead, a customer, an employee of their business, or even another business. And last year we were named on Forbes Cloud 100, which was awesome. ” Then we got … Right after that, we went in and interviewed. This is insane.”

Scale 118

Scale Sales Hiring Software Review Scaling 118

SaaStr

AUGUST 9, 2019

Ep 255: Vikas Bhambri is SVP Sales and Customer Experience @ Kustomer, the startup providing Real-time, actionable views of customers with continuous omnichannel conversations and intelligence that automates repetitive, manual tasks. Does this not lead to a consolidatory environment? How does this change sales rep payback periods?

SaaS Payments 139

SaaS Payments Cloud Technical Review Scale 139

Sales Hacker

MARCH 30, 2021

This week on the Sales Hacker podcast, we speak with Neil Ringers , EVP of Revenue Grid. Neil’s experience includes a long history of sales leadership, primarily in the Salesforce ecosystem, and is now running revenue for Revenue Grid. If you missed episode 153, check it out here: Learning Drives Sales Effectiveness with Paul Fifield?.

Scale 103

Scale Payments Technical Advisors Sales Recruiting 103

SaaStr

OCTOBER 25, 2023

For part one of this Ask Me Anything session, Jason covers everything you need to know about hiring your first VP of Sales, what he really thinks about AI, what the future of lead generation in 2024 looks like, and much more. In this interview, David Sacks talks about how 70-80% of investor time is spent looking at AI.

Scale 247

Scale Sales Hiring AI Sales Recruiting 247

SaaStr

NOVEMBER 28, 2021

” Nearly a decade and 500 episodes of the podcast later, we invited back our original SaaStr podcast host, Harry Stebbings of 20VC for a catch-up chat with Jason to discuss the world of venture today and how to scale a successful SaaS sales team from the bottom up. You never get to spend less time in sales as a SaaS CEO.

Scale 183

Scale Sales Hiring Sales Recruiting Scaling 183

SaaStr

JUNE 10, 2020

Before founding BetterCloud, David was an early employee of Cloud Sherpas (acquired by Accenture), where he led the company to become the leading cloud services partner to SMB worldwide. How has David seen the rate of cloud adoption within enterprise over the last 5 years? Has it been faster or slower than he thought?

Scale 174

Scale Cloud Sales Hiring Technical Review 174

FastSpring

DECEMBER 7, 2023

Full Interview: Audio Only Full Interview: Video 3 Mergers and Acquisitions Insights From Carl Hargreaves 2 Main Reasons Brands Acquire Other Companies While there may be any combination of features about a business that make it attractive to buyers, it usually boils down to two main reasons a buyer is looking to buy in the first place.

Software Review 146

Software Review Technical Review Development Team Review Branding 146

Teamgate

NOVEMBER 21, 2018

enko is a vastly experienced professional with over 20 years marketing, sales, and business development practice in leading IT and Telco companies, such as; Microsoft; Nokia; and Lattelecom, transforming business in 24 countries of Central and Eastern Europe. Do this and the sales will come naturally. Andrejs Juš?enko

Scale 68

Scale Interviewing Technical Review B2B 68

Mucker Capital

APRIL 2, 2024

In this Mucker Growth session, Mike Genstil with ValueCore delves into the concept of value selling and its application in enterprise sales. As a founder, ideally you want your sellers, marketers, and product leaders aligned in transforming product features into value-based messages to accelerate sales cycles and secure corporate deals.

Sales Recruiting 52

Sales Recruiting Technical Review Enterprise Cybersecurity 52

CustomerSuccessBox

MARCH 4, 2022

Setting the strategy and prioritizing Objectives and Key Results (OKRs) while leading the Customer Success teams. Working collaboratively with the sales teams to connect with executives at potential and current clients to identify goals. Suggested Resource : Customer Success Interview Template. Understand the business.

Customer Success 52

Customer Success Scale Customer Lifetime Value Interviewing 52

Intercom, Inc.

JANUARY 14, 2021

Keeping lines of communication open between product, sales and customer success is essential for a well-oiled, highly-efficient product organization. “I saw how companies are relying on early insights of the founders, often discovered by sheer luck, and they’re failing to scale beyond that. What are the stages?

Strategy 225

Strategy Scale Systems Review Technical Review 225

OpenView Labs

APRIL 29, 2021

Recruiting top talent is the common denominator across all scaling startups. Many of them are learning on the fly and trying to juggle being CEO and Chief People Officer/Lead Recruiter/Brand Evangelist all at once. It can take hours to source, connect with, and interview just one candidate. It’s a lot. Time is valuable.

Sales Recruiting 81

Sales Recruiting Outsourcing Services Sales Hiring Scale 81

SaaStr

JUNE 3, 2020

And then I spent a year at Salesforce working on Marc Benioff’s extended leadership team, and really had a chance to learn how important trust can be, and also really learn from Salesforce, from Mark, how do you really build a global SaaS leader at scale? They’re scrutinizing their existing status and cloud spend more than ever.

Software Review 189

Software Review Scale Technical Review SaaS 189

Sales Hacker

DECEMBER 2, 2019

This week on the Sales Hacker podcast, we speak with Mary Rogul , a VP Sales Consultant, who’s currently an Enterprise Sales Advisor at Crayon. Fresh out of college, Mary started out in accounting, but it didn’t take long before she began a 20-year sales career that led her through Monster.com, HubSpot, and several others.

Scale 52

Scale Sales Recruiting Sales Hiring Sales 52

Sales Hacker

OCTOBER 7, 2019

This week on the Sales Hacker podcast, we talk to Alison Wagonfeld, CMO of Google Cloud. Subscribe to the Sales Hacker Podcast. About Alison Wagonfeld and Google Cloud (01:52). Welcome to The Sales Hacker Podcast. Alison Wagonfeld is the Chief Marketing Officer for Google Cloud. We’re on iTunes.

Cloud 44

Cloud Artificial Intelligence Scale GCP(Google Cloud Platform) 44

Sales Hacker

SEPTEMBER 28, 2021

In this episode of the Sales Hacker Podcast, we have Hakim Myers , Business Recruiter at Nextdoor , where he recruits for people, finance, and legal functions for startups. Join us for a revealing conversation on sales and talent from the perspective of a recruiter in an executive search firm. Subscribe to the Sales Hacker Podcast.

Sales Recruiting 83

Sales Recruiting Retention Scale Sales Hiring 83

Sales Hacker

MARCH 4, 2019

This week on the Sales Hacker podcast, we interview Dan Fougere , CRO of Datadog. Dan is a 20+ year veteran of technology sales and has seen 4 of his last 5 companies become unicorns. Dan talks about the key qualities of great sales leadership and how to be an effective executive in addition to being a great sales leader.

Leadership 62

Leadership Scale Sales Hiring Sales 62

ChurnZero

JULY 12, 2019

This is the very initial stage in the onboarding journey that happens outside of your premises before prospects even engage with your assets (such as content, ads, website). Value leads to success and, in turn, to advocacy. Both solutions are cloud-based. Provide Value. I’m creating this article in Google Docs. Why is that?

Scale 75

Scale Onboarding Customer Success Underperforming Technical Team 75

SaaStr

MAY 24, 2019

235: Andrew Filev is the Founder & CEO @ Wrike, the cloud based collaboration and project management software that scales across teams in any business. What are those leading indicators? What does Andrew think are the major breaking points in the scaling of companies? What are the benefits of starting in SMB?

Sales Hiring 152

Sales Hiring Scale SMB Sales Recruiting 152

SaaStr

JUNE 21, 2019

As for Sara, prior to Twilio she spent 10 years with Salesforce in numerous roles including SVP of Marketing for Salesforce’s Sales Cloud and CMO @ Desk.com, among other roles. In Today’s Episode We Discuss: * How did Sara made her way into the world of SaaS and came to be one of the industry’s leading CMOs with Twilio today?

Scale 145

Scale Sales Hiring SMB Interviewing 145

SaaStr

JULY 8, 2020

Atypical in our world, but Neha scaled the business to well over $1M in ARR before raising funding. and before that spent 10 years as the Founder and CEO @ Raw Engineering, building a leading digital transformation consultancy. Below, we’ve shared the transcript of Harry’s interview with Neha. Harry Stebbings: Welcome back.

Scale 213

Scale Technical Review Technical Advisors Sales Hiring 213

Sales Hacker

FEBRUARY 4, 2019

This week on the Sales Hacker podcast , we talk to author Carson Heady , whose “Birth of a Salesman” series translates real-life sales issues into a popular fictionalized series of sales books. If you missed episode 42, check it out here: PODCAST 42: How Sales Managers Should Build Their Career Path w/ Jamie Scarborough.

Scale 70

Scale Sales Hiring Sales Underperforming Technical Team 70

SaaStr

FEBRUARY 22, 2019

Matt Turck talks with three hyper-growth stage Co-Founders and CEOs on three roadblocks when scaling past $15M ARR: hiring, culture, and sales. Talkdesk is a cloud call center platform for enterprise companies. So we decided to take you to know three specific topics which are hiring, culture and sales. Hiring is key.

Sales Hiring 118

Sales Hiring Scale Sales Recruiting Company Culture 118

SaaStr

MARCH 12, 2019

As for Erica, under her CRO role, she leads all go-to-market functions including Marketing, Sales, Operations, Customer Success, Services, and Support. Where does Erica often see founders make mistakes with this scaling? How does the move to enterprise fundamentally impact the sales team? Where do many go wrong?

Scale 172

Scale Enterprise Scaling Sales Hiring 172

Neil Patel

SEPTEMBER 1, 2021

Artificial intelligence (AI) tools for media let you create content at scale in a previously impossible way and you don’t even need design experience to create something impressive. Custom pricing is available too, but you must speak to the sales team. For large-scale work, contact them about an enterprise contract. Rephrase.ai.

AI 145

AI Artificial Intelligence Scale Generative AI 145

User Pilot

JUNE 13, 2022

We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. Chaotic flow blog focuses on SaaS marketing, SaaS sales, SaaS metrics, and cloud computing. The Sales Hacker blog focuses on sharing actionable content that offers helpful tips and strategies to reach SaaS sales goals.

Venture Capital 52

Venture Capital SaaS Data Scale 52

SaaStr

JANUARY 10, 2020

297: Bob Moore is the Founder & CEO @ Crossbeam, the startup that helps companies find overlapping prospects and customers while keeping the rest of their data private and secure. Before that Bob co-founded RJ Metrics, where he built a global base of online retailers leading to their acquisition by Magento Commerce in 2016.

Sales Hiring 132

Sales Hiring Scale Outsourcing Services CTO Hire 132

Intercom, Inc.

DECEMBER 10, 2020

Not only is it the name for his own interview series, it’s the evolution of his own thinking about the attributes that leaders need today. If a company has lots of small customers, then managing those touchpoints can become challenging as you scale. Understanding customer outcomes at scale.

Scale 223

Scale Customer Success Scaling B2B 223

User Pilot

OCTOBER 26, 2023

Product-led growth uses the product as the primary driver of customer acquisition and retention, with minimal reliance on traditional sales and marketing. Companies try to achieve this through competitive pricing strategies, marketing, sales promotions, or by improving the product’s quality or customer service. The best part?

Acquisition 105

Acquisition Scale Marketplace as a Service Onboarding 105

SaaStr

SEPTEMBER 10, 2020

As for Latané, before 6sense she was CMO and sales leader at Appirio where she drove 5X more effective field marketing programs and an increase in inbound leads by 300%. What does the preparation process look like pre-sales kick off week? Below, we’ve shared the transcript of Harry’s interview with Latané.

Scale 182

Scale Sales Hiring Software Review Technical Review 182