FastSpring

JANUARY 17, 2023

Gather metrics and view reports on monthly recurring revenue. Legal compliance. Plus, FastSpring takes on the liability of transactions, which means we manage chargebacks, fraud prevention, gathering and remitting consumption tax, and legal compliance. Automate Payment Failure Handling and Reduce Churn. And much more.

Payments 86

Payments Payment Features Payment Methods Payment Services 86

Stax

JANUARY 29, 2024

As industry leaders in billing software, our mission is to help our customers work more efficiently, recover more revenue, and effortlessly collect invoices. TL;DR A billing platform is a comprehensive system facilitating subscription management, recurring billing, revenue recognition, payment gateways, analytics, and dunning processes.

Stax 88

Stax Payments Payment Services Payment Features 88

Subscription Flow

NOVEMBER 13, 2023

However, with the bustling world of opportunities to earn recurring revenue , subscription-based SMEs are also faced with unprecedented demands for speed, efficiency, compliance and customer support. Less tech-savvy business owners transitioning from legacy systems may want guided onboarding rather than self-service.

Payment Features 52

Payment Features Payment Services Payment Solutions Payments 52

Blulogix

JANUARY 5, 2024

It’s the engine that drives revenue predictability and customer relationships. Recurring Revenue Definition: Recurring revenue refers to the portion of a company’s total revenue that comes from subscription-based products or services. Importance: A high churn rate can erode your recurring revenue quickly.

Subscription 52

Subscription Payment Features Payment Services Payments 52

SaaStr

JANUARY 12, 2022

You just close more, and churn less, and upsell more, when you show up. That you can’t have a majority of y our revenue dependent on one customer. 5M in ARR b/c we were too small a co and compliance dept blocked renewal (shoulda raised price I guess…) ” — Jared Hansen, CEO Thrilling Foods.

CTO Hire 281

CTO Hire Sales Hiring New CTO CTO 281

Blulogix

JANUARY 18, 2024

Streamlining Subscription Renewals with a Robust Billing Platform By BluLogix Team Subscription renewals stand as a critical pillar in the structure of any subscription-based business, playing a significant role in both customer retention and as a potential point of revenue loss if not managed effectively.

Subscription 52

Subscription Payment Features Scale compliance 52

FastSpring

JANUARY 5, 2021

Global Compliance. Revenue Recovery. Also, consider the onboarding process. Compliance. Specifically, you need to find a platform that manages compliance for: GDPR. Dunning Management and Revenue Recovery. Dunning management and Revenue Recovery tools allow you to decrease credit card declines.

Payment Methods 86

Payment Methods Payment Solutions Payment Services Payments 86

FastSpring

JANUARY 10, 2023

This means we take the lead on legal compliance, collecting and remitting consumption tax, chargebacks, and more. To handle this, most companies need an entire department dedicated to legal compliance. In our experience, this significantly reduces the number of failed payments and involuntary churn. Stripe and QuickBooks).

Payment Solutions 117

Payment Solutions Payment Features Payment Methods Payment Services 117

User Pilot

AUGUST 5, 2023

The six key metrics to measure are conversion rate, activation rate, product adoption rate, retention rate, average revenue, and customer lifetime value. The right software will also ensure ethical compliance and alignment with your company’s data protection policy. In-app onboarding experience survey built with Userpilot.

Data 95

Data Customer Lifetime Value Underperforming Technical Team Data Analysis 95

SaaSOptics

MARCH 10, 2022

Is your company taking advantage of CFO tools like automated invoicing, database management, and automatic tax-compliance updates? SaaSOptics is the bridge between a company’s CRM and general ledger that prevents revenue from falling through the cracks. Sales Tax and Compliance Tools. If not, read on. Finance and Billing Tools.

Payment Services 87

Payment Services SaaS Payments Payments Payment Solutions 87

Baremetrics

OCTOBER 8, 2021

Stripe is often the payment processor of choice for SaaS businesses because it can handle recurring revenue streams. The lifetime value of a customer is just what it says—the total amount of revenue earned by the average customer during the duration of their contract. Table of Contents. What is LTV?

Payment Services 94

Payment Services Payments SaaS Payments Payment Features 94

InsightSquared

FEBRUARY 26, 2020

With 90% of data not in CRMs, what are some ways to drive your sales professionals to enter their data and have better CRM compliance? Instead of presenting CRM compliance as a mandate, it’s important to show both reps and managers how it can help them close more deals. Instead try terms like ASAP, Next, Soon and Future. .

Scale 71

Scale compliance Sales Enablement Forecasting 71

OpenView Labs

MARCH 4, 2021

The company struggled with poor churn and anemic expansion revenue. Net revenue retention was near 70%, a far cry from the 100%+ that most SaaS companies aim to achieve. By the time HubSpot went public in 2014, net revenue retention had jumped to nearly 100%—all without hurting the company’s ability to acquire new customers.

Pricing 55

Pricing Outsourced Development Marketplace as a Service AWS 55

CustomerSuccessBox

MARCH 2, 2022

These help in reducing churn and monitoring of customer health scores, and of course the arrival of cloud deployment. Application: On application-wise, the platform is used for risk and compliance management, customer onboarding and segmentation, reporting and analytics, customer service, optimization of sales and marketing.

Software Review 52

Software Review Customer Success Software Transportation 52

ProfitWell

SEPTEMBER 14, 2020

Whether it's onboarding a new employee, promoting an existing one to a new responsibility, or removing one who has left the company, changes in who is allowed to access software are a routine part of business. Finally, achieve automated revenue recognition with ProfitWell Recognize. How will we handle risk management and compliance?

Software 82

Software Management Payment Features SaaS 82

OpenView Labs

MAY 29, 2019

And because enterprise customers typically stick around longer, they lower your overall churn risk. Often, you are faced with a choice between veering off your product development roadmap to drop everything in support of an enterprise customer’s demands or losing their account (which could hit your revenue churn number in a painful way).

Enterprise 65

Enterprise SaaS Outsourced Development compliance 65

SaaStr

OCTOBER 15, 2019

.: When you start selling to companies who are spending $100,000 or a million a year on you, you can’t just ignore their suggestions because if someone who’s paying you a hundred grand, churns going to hurt a lot more than someone who pays you $1,000 if they churn. Lauren A.: Lauren A.:

Underperforming Technical Team 155

Underperforming Technical Team Sales Hiring compliance SMB 155

SmartKarrot

MAY 19, 2023

Providing new clients with kick-off (onboarding) training. Interviewing departing clients after churn. Create employee training initiatives including corporate compliance training, management training, and onboarding for new hires. Assisting customers via phone or email when they have a query or problem.

Customer Success 19

Customer Success Sales Hiring Data Analysis compliance 19

User Pilot

MARCH 14, 2024

Looking for an effective churn analytics tool and wondering if Userpilot is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your churn analytics needs. for addressing potential churn. Let’s get started!

Churn 52

Churn Software Review Pricing Technical Review 52

OpenView Labs

MAY 29, 2019

And because enterprise customers typically stick around longer, they lower your overall churn risk. Often, you are faced with a choice between veering off your product development roadmap to drop everything in support of an enterprise customer’s demands or losing their account (which could hit your revenue churn number in a painful way).

Enterprise 40

Enterprise SaaS Outsourced Development compliance 40

User Pilot

DECEMBER 10, 2023

Looking for a good churn analytics tool and wondering which one of Heap, Amplitude, and Mixpanel is the best option for your SaaS company? There are plenty of tools for churn analytics on review sites, but they don’t make the choice any easier. Get a Userpilot demo for churn analytics and drive your product growth code-free.

Churn 52

Churn Software Review Technical Review Scale 52

SmartKarrot

JANUARY 20, 2023

Manage complex cases on compliance, payroll, invoicing, account setups, etc. Build an efficient customer success function, driving meaningful impact on customer satisfaction, retention, and overall revenue. Maximize Customer satisfaction while minimizing churn to help sustain ongoing growth.

Customer Success 19

Customer Success Outsourced Development Payment Features Government 19

SmartKarrot

FEBRUARY 9, 2023

Role: Head of Customer Success Location: San Francisco, CA, United States Organization: Ikigai As the Head of Customer Success, you’ll manage the onboarding of new clients and ensure a smooth transition from sales. Draw in and keep excellent talent.

Customer Success 19

Customer Success Sales Recruiting Technical Review Outsourced Development 19

Stax

JANUARY 17, 2024

Most ACH PayFacs offer instant onboarding , making it quick and easy for merchants to start accepting payments. Provides compliance and security advantages ACH payments are one of the most secure payment options your customers can have. This is pretty much similar to the service that PayPal offers.

Payment Services 88

Payment Services SaaS Payments Merchant Services Payment Facilitation 88

User Pilot

DECEMBER 10, 2023

Looking for a good churn analytics tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? There are plenty of tools for churn analytics on review sites, but they don’t make the choice any easier. Get a Userpilot demo for churn analytics and drive your product growth code-free.

Churn 52

Churn Software Review Underperforming Technical Team Technical Review 52

User Pilot

DECEMBER 10, 2023

Looking for a good churn analytics tool and wondering which one of Pendo, Appcues, and Mixpanel is the best option for your SaaS company? There are plenty of tools for churn analytics on review sites, but they don’t make the choice any easier. Get a Userpilot demo for churn analytics and drive your product growth code-free.

Churn 52

Churn Software Review Underperforming Technical Team Technical Review 52

SmartKarrot

APRIL 14, 2023

This entails managing staffing, strategy, and work quality in compliance with the processes, regulations, and procedures established by CPAI. own pre-sales assistance, onboarding of fresh clients, platform setup, training, continuous client interactions, and product updates. To increase gross margin to 75%, drive efficient delivery.+

Customer Success 15

Customer Success Travel compliance Retention 15

SmartKarrot

OCTOBER 6, 2023

A typical client partner’s role would include several responsibilities such as client engagement, client retention , higher customer lifetime value, upselling, lesser churn rate, and building customer loyalty. A lot of these areas can be transformative to a business’s success and generate a proportionate revenue.

Sales Hiring 10

Sales Hiring Customer Lifetime Value Communication Churn 10

FastSpring

NOVEMBER 9, 2023

Get the latest from FastSpring’s Support leaders about preparing for Cyber Weekend, refund policies, strategies to decrease customer churn, and more. Elevate Your Business With FastSpring Contextual Customer Churn: Turning the Tide With Proven Retention Strategies The Only Thing That’s Constant With Tax Law Is Change Need FastSpring support?

Payment Methods 78

Payment Methods Customer Support Payments Payment Services 78

SmartKarrot

OCTOBER 23, 2020

Also, expand the revenue in accounts through up-sell and identification of cross-selling opportunities. Also, expand the revenue in accounts through up-sell and identification of cross-selling opportunities. Drive new business growth through greater advocacy and reference-ability.

Outsourcing Services 10

Outsourcing Services Customer Success Outsourced Development Scale 10

User Pilot

NOVEMBER 24, 2023

TL;DR Conversion rate optimization aims to improve conversions and reduce churn by applying tools that monitor and analyze user behavior. 1 Userpilot: SaaS conversion rate optimization tool Userpilot is a digital adoption platform (DAP) made to simplify and optimize user onboarding for SaaS companies. Trend analytics. Source: Hotjar.

Payments 96

Payments Revenue Payment Solutions Scale 96

FastSpring

JANUARY 27, 2022

Each of the companies Jon worked with lowered churn by creating a better notification process, including a reminder about their renewal six weeks prior to the billing cycle. In this piece, we offer seven case studies from SaaS companies — small tweaks they made to reduce churn and increase customer LTV. Small things matter,” Jon added.

Merchant Services 118

Merchant Services Payment Services SaaS Payments Payment Solutions 118

User Pilot

MAY 16, 2023

Identifying value metrics allows you to acquire new customers, refine your pricing strategy, grow revenue , improve customer satisfaction , and develop products. To evaluate your value metrics and how you use them in your pricing plan, you can track metrics like customer churn , user retention, MRR, or customer lifetime value.

Metrics 98

Metrics Customer Lifetime Value SaaS Pricing 98

User Pilot

MARCH 16, 2024

And is there a better in-app onboarding software that would better fit your needs? Appcues is a robust product adoption and user onboarding platform for web and mobile apps. It enables product teams to create, implement, and test personalized in-app onboarding experiences. Is Appcues or WalkMe the best tool for no-code growth?

Software Review 52

Software Review Technical Review Onboarding Underperforming Technical Team 52

FastSpring

DECEMBER 7, 2022

However, you’ll still be responsible for paying taxes, processing chargebacks, and for things like legal compliance, dunning, and more. All revenue is yours, but FastSpring is the liable party for the sale. If something goes wrong with taxes, local compliance, chargebacks, accounts not balancing, etc., Process chargebacks.

Payment Methods 133

Payment Methods Merchant Services Payment Services Payments 133

User Pilot

MARCH 29, 2024

And is there a better in-app onboarding software that would better fit your needs? It enables SaaS teams to leverage real-time user data to build beautiful on-brand experiences, improve user onboarding, and drive product-led growth. The platform is built keeping the compliance, scalability, and security needs of enterprises in mind.

Software Review 52

Software Review Onboarding Technical Review User Experience 52

User Pilot

SEPTEMBER 21, 2023

Reduce customer churn : By monitoring behavior over time, you can detect signs of disengagement or dissatisfaction. You can see if users acquired in a particular month or through a specific onboarding experience continue to engage with your product. Customer behavior analysis.

Payment Features 99

Payment Features Customer Lifetime Value User Experience Churn 99