Customer Churn Rate: How to Calculate and Improve Churn
User Pilot
JULY 18, 2023
Tracking your customer churn rate will help you keep tabs on business growth. You will have data sets for analyzing your churn/retention history, which will better position you to make intelligent business decisions. Types of churn rates you should calculate: customer churn rate, revenue churn rate , and involuntary churn rate.
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