Scytale

NOVEMBER 4, 2024

Whether you’re a new entrepreneur in the software industry, scaling your startup, or a seasoned SaaS provider, securing a SOC 3 audit report can be a game-changer for your business , helping you strengthen customer trust while demonstrating your unwavering commitment to data security. The good news?

compliance 52

compliance Underperforming Technical Team Scale Technical Review 52

Scytale

OCTOBER 21, 2024

Regardless of whether you’re running a startup or a more established business, this certification is the key to unlocking deals you once thought were out of reach. Standing Out from Competitors: In today’s cutthroat business world, being SOC 2 certified is a guaranteed way to set yourself apart and gain a competitive edge.

Technical Review 52

Technical Review Scale compliance CTO Hire 52

SaaStr

JUNE 1, 2025

The Infrastructure Math Is Unprecedented The Capital Intensity Is Off The Charts: Big Six tech CapEx: $212B annually (63% YoY growth) Microsoft AI business: $13B run-rate (175% YoY growth) NVIDIA data center revenue: $39B quarterly (78% YoY growth) Amazon AWS CapEx as % of revenue: 49% (vs. The Scary Part: Energy consumption is exploding.

AI Search 262

AI Search AI CTO Hire ChatGPT 262

Scytale

MAY 29, 2025

If youre running a SaaS business that collects or processes data from California residents, chances are youve heard about the California Consumer Privacy Act (CCPA) and its impact on how you manage personal information. Since then, the CCPA new regulations have been continuously updating the law to keep up with the latest privacy challenges.

compliance 52

compliance Scale Systems Review New CTO 52

TechEmpower SaaS

JULY 24, 2023

At TechEmpower, we frequently talk to startup founders, CEOs, product leaders, and other innovators about their next big tech initiative. The conversations are interesting and varied because they’re about new, exciting, different things. Tell me about the business. What are your key Startup Metrics ? Free trials?

Innovation 780

Innovation Development CTO Hire Technical Review 780

TechEmpower SaaS

AUGUST 7, 2023

What does it mean to be a CTO for a startup? Should a startup CTO spend their time programming? Exploring new technologies? The role of a CTO varies as the company matures. That’s why the CTO’s attention is on programming for the earliest stage. A CTO can help you find the right answers.

CTO Hire 390

CTO Hire New CTO CTO Fractional VPE 390

TechEmpower SaaS

JULY 31, 2023

When talking to startup founders or other innovators, we always ask questions to better understand their business as a core. What does the business do? One way to approach that last question is to use this simple model: Customer Acquisition Cost (CAC) How will your business reach prospects?

Metrics 390

Metrics Startup Scale New CTO 390

Sales Hacker

FEBRUARY 18, 2025

Before that, he was the first non-founder seller at three startups, turning early traction into a repeatable sales motion. Uh, but before that, even you were an operator, um, and you were at three early stage startups and the kind of red thread is you were oftentimes the. What does Joe look like at that time? What was your experience?

Sales Hiring 95

Sales Hiring CTO Hire Scale VP of Engineering 95

SaaStr

DECEMBER 20, 2023

In the latest installment of SaaStr’s What’s New series – where we sit down with the leaders in SaaS and Cloud for the inside scoop on what’s top of mind and what’s new, SaaStr CEO and Jason Lemkin chats with the CEO of ZoomInfo , Henry Schuck. So, what’s new at ZoomInfo? ” And there can be some truth to that, right? .”

New CTO 312

New CTO Scale Sales Hiring CTO Hire 312

SaaStr

JANUARY 16, 2023

To convert an idea into a successful venture, startups need to be equipped to scale. Hiring a reliable team is an all-encompassing issue where startups dive in head-first but fail to optimize it for success. . Hiring a reliable team is an all-encompassing issue where startups dive in head-first but fail to optimize it for success. .

Scale 259

Scale CTO Hire Cloud Scaling 259

TechEmpower SaaS

AUGUST 21, 2023

Many CEOs of software-enabled businesses call us with a similar concern: Are we getting the right results from our software team? What does a business leader do in this situation? Your reasons for needing a technical review will depend on your business goals. The reality is that it’s not a hard problem to address.

Technical Review 390

Technical Review Software Review Development Team Review Systems Review 390

TechEmpower SaaS

NOVEMBER 13, 2023

We recently completed a web-based application that uses a unique algorithm to match professionals with new career opportunities. This isn’t just our opinion - our startup metrics prove it! Drop-off on the first page of an application is bad news. cto , infotech , innovation , product , project , saas

Generative AI 443

Generative AI Artificial Intelligence AI New CTO 443

SaaStr

SEPTEMBER 17, 2020

The founders named their startup JFrog because a frog is agile and always leaping forward. However, since the adoption was so strong from users, the founders quickly realized that there was a big-time business opportunity with JFrog. Yet the strategy was not to have a conventional startup. JFrog offered 11.6

New CTO 282

New CTO CTO Benchmarks Consulting 282

SaaStr

FEBRUARY 7, 2023

The goal is to help each other learn something new, find mentorships, create partnerships, and exchange strategies. with Aashish Krishna Kumar, Head of GTM at Togai Sales Enablement 2.0 – Elevate Rep Performance with Divanshu Goyal, Sales at GTM Buddy Common scaling pains for SaaS businesses and how to overcome them.

VP of Engineering 293

VP of Engineering Technical Cofounder Outsourcing Services CTO Coach 293

SaaStr

FEBRUARY 16, 2024

Alex Kayyal and Julie Kainz, Partners at Lightspeed, shared at SaaStr Annual a framework they developed around how to think about this new era of Artificial Intelligence in SaaS, what opportunities are out there for startups, and how to think about incumbents. CRM wasn’t a new category, but they were done on-premise.

AI 289

AI Artificial Intelligence New CTO Healthcare 289

SaaStr

JANUARY 12, 2022

Indeed this was also my #1 mistake and the #1 I see from so many startups learning to go upmarket. “That it was much easier to do more in order to keep that customer than to get a new “top” customer. ” — Echeyde Cubillo, Co-founder and CTO, Acme Ticketing. They don’t show up in person.

CTO Hire 325

CTO Hire Sales Hiring New CTO CTO 325

SaaStock

MARCH 8, 2019

Because, as she says, building a startup is simply much more fun. At Click Ventures, Carman uses her impressive skills to lead companies on the right path, with an unheard of failure rate of funded businesses – below 10%. She is also an active tech investor in Asia, complementing the financing with business development insights.

VP of Engineering 264

VP of Engineering CTO Coach Venture Capital SaaS 264

SaaStr

JUNE 16, 2019

We passed a new milestone on Quora — crossing 50,000,000 total views. What makes a bad CTO? Do startups ever have one founder with substantially more equity than the other founder(s)? Do startups ever have one founder with substantially more equity than the other founder(s)? Does this work?

CTO Hire 167

CTO Hire New CTO CTO Payment Methods 167

SaaStr

NOVEMBER 18, 2020

Wondering how your SaaS business got slapped with a multi-million dollar sales tax bill from one or multiple states? The most common mistake we hear from SaaS businesses is that they didn’t know they had to collect and remit sales taxes at all. Meanwhile, new tax legislation for SaaS companies was brewing.

New CTO 224

New CTO SaaS Sales CTO 224

SaaStr

OCTOBER 25, 2023

When Jason was an SVP at Adobe, product marketing was super important since basically every business on the planet was an Adobe customer, so they didn’t have as many opportunities to iterate on either product or marketing. You’re not building a product or getting any new customers. All startups are trying to figure out how to grow.

Scale 284

Scale Sales Hiring Sales Recruiting AI 284

SaaStr

NOVEMBER 21, 2019

Since 2010 we’ve seen more startups, funds, and capital than ever before, but with this drastic increase, investors are seeing unexpected new trends reshaping the future of the industry. The panel that we are in is called Is Seed the New Series A, and this is a question that I’ve been asking informally yesterday and today.

New CTO 177

New CTO Sales Hiring B2C CTO Hire 177

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. But of course, it wasn’t always quite that big!

Part-Time VPE 290

Part-Time VPE Technical Cofounder CTO Hire New CTO 290

SaaStr

JULY 5, 2024

Some are decades-old problems, while others have emerged from this new world we’re in. GTM Mistake #1: A VP of Sales That Can’t Sell or Demo the Product Mistake number one has always been an issue, and it’s the number one reason startups struggle in today’s world. Also, determine whether you have the right CTO to handle these changes.

CTO Hire 209

CTO Hire Sales Hiring New CTO Venture Capital 209

The Angel VC

OCTOBER 18, 2012

Continuing my little series using the "minimum viable" approach , here is my 2nd DO for SaaS startups: Build the right team I've written about the topic before, so if you've read this post from early this year most of what I'm going to write now won't be new for you and you may want to skip this article. What comes next?

Sales Hiring 121

Sales Hiring CTO Hire Startup Outsourced Development 121

Tom Tunguz

NOVEMBER 18, 2015

Last night, SaaS Office Hours hosted Optimizely co-founder and CTO Pete Koomen. It’s the only way to scale the business. When that person starts, you have to stand back and let the new employee learn the job, making the mistakes they need to make to become great at it. And you should do it right then.

CTO Coach 113

CTO Coach Sales Hiring CTO Hire Startup 113

SaaStr

NOVEMBER 11, 2022

They were aware of it, but startups that I work with closely or invested in, if they got all the way to 25 million with 75% NRR, I would tell them to quit today. Jason Lemkin: I think I noticed a pattern, and I wrote it up a couple of years ago and refreshed it, and then I’ll add a new anecdote. Jason Lemkin: Our base.

Outsourcing Services 243

Outsourcing Services Banking CTO Hire New CTO 243

Valerian Tech

DECEMBER 30, 2022

The role of a Fractional Chief Technology Officer (CTO) is to provide technical expertise and leadership to a company on a part-time or temporary basis. This can be a useful option for startups or small businesses that may not have the resources to hire a full-time CTO or may not need one on a permanent basis.

Fractional CTO 52

Fractional CTO CTO Hire Part-Time CTO CTO 52

Intercom, Inc.

APRIL 27, 2018

Intercom’s mission is to make internet business personal. Uptime is critical to the success of our business, and not just because our customers are paying us, but also because we heavily dogfood our own product. Back in the early days of Intercom, our CTO Ciaran was the entirety of the on call team, both in and out of the office.

Engineering 209

Engineering Software Review Technical Review Systems Review 209

SaaStr

FEBRUARY 25, 2020

So even the freshest new SaaS startup celebrating their 50th customer may find themselves dealing with sales tax in multiple states. . Here’s what SaaS businesses need to know about simplifying sales tax. There’s no chapter on sales tax in the Comprehensive SaaS Business Owner’s Manual. Identify and mitigate risks.

Merchant Services 200

Merchant Services Technical Review Scale Sales Hiring 200

Intercom, Inc.

JUNE 14, 2018

Rather than suggesting a model startup, advisor and author Laura Klein is likely to point you toward her favorite heist film. Now the Vice President of Product at Business Talent Group , she has honed her expertise into a set of best practices and published them in two books: UX for Lean Startups and Build Better Products.

VP of Engineering 190

VP of Engineering Underperforming Technical Team CTO Coach New CTO 190

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. It’s becoming the bare minimum.

Scale 211

Scale Software Review compliance Technical Review 211

SaaStr

JULY 10, 2021

Nikos Moraitakis, CEO @ Workable, moderates this insightful session with Dan Adika, CEO at WalkMe; Mallun Yen, Chief Business & Product Officer at RPX Corp; Craig Walker, CEO at Dialpad; and Wade Foster, CEO @ Zapier. This is Dan, CEO of WalkMe, and Wade, CEO of Zapier, and Mallun, Chief Business Officer of RPX, and Craig from Dialpad.

Sales Hiring 261

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 261

Sales Hacker

FEBRUARY 17, 2021

But thanks to our VP of Business Development, I realize team-based selling for an early-stage startup or company is still likely a necessity, and far outweighs specialization when your sales org is fewer than five people or so. Business case development and IT/tech strategy. Understand when to lean in.

Underperforming Technical Team 130

Underperforming Technical Team CTO Hire CTO Coach Technical Review 130

Baremetrics

DECEMBER 7, 2023

This series attempts to give practical advice to SaaS CEOs and Founders on how to organize and automate their financial backend , giving them freedom to spend time with more value-adding parts of their business like financial planning. Here’s an overview of the series: Part 1: How to Categorize Expenses in a SaaS Startup v2.0

Startup 90

Startup Merchant Services DevOps as a Service SaaS 90

OPEXEngine

NOVEMBER 11, 2020

In this framework, you’ll learn how to design a scoring system that aligns to your growth strategy, brainstorm and select leader indicators of success, and operationalize the system across your startup. The Business Case for Customer Health Scoring. Drive new levers of growth. Strategically allocate CS resources.

Startup 91

Startup Scale Systems Review Technical Review 91

Intercom, Inc.

JULY 21, 2022

Intercom was created out of an epiphany in a small Dublin coffee shop because we realized that the impersonal, transactional way of doing business online just wasn’t cutting it for customers anymore. Ever since the beginning, our mission has been to make internet business personal, and the podcast has played a big role in that.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

Intercom, Inc.

APRIL 19, 2018

Our team’s mission is to help Intercom evolve, scale and be trusted by every internet business in the world. Rich: In the world we work in today, in this business, there are some harsh realities. Ciaran, our CTO , came up with this magical line. Not every startup is able to handle our throughput or reliability needs.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192