Neil Patel

MARCH 2, 2021

Let me show you why you should be scoping out reviews for your business. Why It’s Important for Your Business to Get Reviewed. With over 31 million small businesses in the US, consumers have a massive amount of choices. For businesses, this means it’s crucial to find ways to set your brand apart from competitors.

Software Review 127

Software Review Technical Review Scale Merchant Services 127

Sales Hacker

MARCH 25, 2021

Our guess is that poor Polly from purchasing is gathering dust on a noticeboard in the canteen or buried somewhere deep in your internal network of folders. Your business exists solely to satisfy buyers. Perfectly position the product/service to their prospects. Your sales team. So where are you going wrong?

Scale 114

Scale Underperforming Technical Team Outsourcing Services Sales Enablement 114

Casey Accidental

OCTOBER 27, 2020

This is part three of a three part series on sequencing business models. In part two of our Sequencing Business Models series , we talked about the different types of marketplaces and what needs to be built to be effective in each of them. This post is a collaboration with Gilad Horev.

Payments 56

Payments Business Model Payment Solutions SaaS Payments 56

Neil Patel

SEPTEMBER 22, 2020

You are getting enormous levels of organic traffic … Full of enthusiasm, you rush to your sales manager to check the sales status. You have to make consistent sales if you want to scale your business fast. You should check out the services of Neil Patel Digital. #2 3 WebMechanix — Best For All-In-One Services.

Sales Hiring 144

Sales Hiring Outsourcing Services Social Media Underperforming Technical Team 144

Intercom, Inc.

APRIL 23, 2018

Most sales and support teams are already well versed in conversations about data deletion, risk assessments and security frameworks, but those issues are going to become an even more prominent part of the discussion once GDPR comes into effect. A high level priority for businesses to focus on is detection.

Underperforming Technical Team 220

Underperforming Technical Team compliance Systems Review Marketplace as a Service 220

Neil Patel

OCTOBER 27, 2020

If you want to build a website for your business, it’s no different. Most of the articles that I write on my blogs are catered towards intermediate to experienced marketers and those with a business website. But, if you’re trying to build a business website, you’re setting yourself up to fail. But that’s not fair.

Underperforming Technical Team 145

Underperforming Technical Team Social Media Marketplace as a Service Software Review 145

FastSpring

MARCH 27, 2023

Ryan Austin had VP-level experience in training when he decided to start a consulting business to help enterprise-level companies with their corporate learning and development initiatives. Ryan and his team noticed so many inefficiencies across the L&D workflows. “It How are we going to do this? How are we going to do that?

Payment Solutions 105

Payment Solutions Payment Services SaaS Payments VP of Engineering 105

OPEXEngine

OCTOBER 5, 2021

Over the past decade, software has created tremendous value for investors and businesses, thanks largely to its transformative effect on the economy , its role in developing new cloud-based business models, and its ability to increase efficiency in operations. Sticky after all. Embrace the cloud operating model.

Software Review 52

Software Review DevOps as a Service Software Underperforming Technical Team 52

Neil Patel

JANUARY 21, 2021

Starting a business, even a bootstrapped one, is expensive. Planning and Project Management Bootstrapping Tools. Wrike is a versatile and comprehensive project management tool, perfect for startups and businesses of all sizes. If you need it, the business version costs $24.80 What Are Bootstrapping Tools?

Payment Methods 110

Payment Methods Payment Solutions Outsourcing Services Payments 110

SaaStr

JANUARY 5, 2023

Looking back on its explosive growth, however, the company realized just how badly it needed the valuable services of a Chief Financial Officer (CFO). A CFO can help you safely manage your growth during times of increasing business complexity without overextending your runway. Hiring a CFO. The path to success is not linear.

Sales Hiring 40

Sales Hiring Acquisition Forecasting Outsourced Development 40

SaaSOptics

MAY 19, 2022

Customer Acquisition is the process of acquiring new customers in a business. Not only is it one of the main drivers of revenue growth for early-stage companies, but it’s a primary goal for SaaS businesses across market stages. Below, we’ll dive into how to develop a customer acquisition strategy from start to finish. .

Acquisition 59

Acquisition Scale Strategy Software Review 59

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. These evolving demands from enterprise customers bring with them different skillsets customer success managers need to hone.

Scale 177

Scale Customer Success Strategy Sales Hiring 177

SaaStr

JANUARY 28, 2020

You can argue all you want about investment, but their cashflow management. Our monthly self-service churn went from like 3% to like 9%, right? If something bad happens, you’re going to have to cut your burn, probably. It goes back to that cashflow management. Aaron : And they just have to do it. We were wrong.

Sales Hiring 212

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 212

ChurnZero

NOVEMBER 18, 2022

And yet, downplaying your team’s needs undermines CS’s current impact and future revenue-driving potential. According to our 2022 Customer Success Leadership Study, CS teams are already underfunded and under-resourced. My job is to continually inform and share knowledge that’s going out in the marketplace.

Customer Success 98

Customer Success Sales Hiring Headcount Scale 98

Intercom, Inc.

JULY 11, 2019

In a company’s early days as a lean, mean, business machine, it’s fairly easy for leadership to stay in sync with their users. But as the business becomes more successful – and there are resources to build a support team – additional layers begin to separate executives from their customers. Speak the customer’s language.

Scale 188

Scale Scaling Sales Hiring Underperforming Technical Team 188

Neil Patel

OCTOBER 24, 2020

While looking through your business objectives, you suddenly feel your organization needs to shake things up a bit. Unfortunately, your in-house team doesn’t have the required expertise to push through change. Let’s face it: None of us know everything about growing and managing a business. So what do you do?

Consulting 132

Consulting Sales Hiring Technical Review Sales Recruiting 132

A Smart Bear

FEBRUARY 26, 2019

The implication is that this was unknowable or bad luck, but the truth is, this was a predictable result of not understanding the market. Sometimes that’s a dream team that weathers the storm that sinks the other boats. The bad news is, you don’t know ahead of time what that thing will be. But don’t get hung up on it.

Underperforming Technical Team 64

Underperforming Technical Team Scale Sales Hiring Startup 64

Sales Hacker

MARCH 30, 2021

How to build a winning sales team. Developing A Winning Sales Team [16:24]. It provides the information that helps me succeed, translating down into my sales team as I’m coaching and mentoring them. I did a couple of startups from there, in the CRM ecosystem, then got into TOA, which was field service in the cloud.

Scale 103

Scale Payments Technical Advisors Sales Recruiting 103

SaaStr

AUGUST 16, 2019

During his 5 years at PatientPop, Justin grew sales from $0 to $56m alongside the full build-out of the sales team. As a manager observing their team, what are signs that an individual is burning out? What options do managers have available to them when faced with a burned out employee? How did Justin experience burnout?

Scale 146

Scale Underperforming Technical Team Sales Hiring Interviewing 146

OpenView Labs

APRIL 13, 2020

There are new job titles—growth marketing, growth product manager, growth engineer, head of growth—and new opportunities that have changed the way companies think about how to grow their revenue or users. Proliferation of iterative, experiment-driven, nimble approaches to product development (also known as Agile). Monetization.

Systems Review 98

Systems Review Technical Advisors Scale Technical Review 98

SmartKarrot

NOVEMBER 10, 2020

With the evolving nature of competition and customer behavior, customer-centricity is becoming a more effective approach in driving business growth. Yet, product centricity cannot be fully ignored for it has its own plus points that add into the business. They provide more than just good support and service.

Underperforming Technical Team 21

Underperforming Technical Team Business Customer Lifetime Value Marketplace as a Service 21

Totango

JANUARY 17, 2019

Customer retention is vital to the health of your business. The digital transformation of business has given customers more choices and greater freedom from long-term arrangements. The customer-centered economy forces us to shift the way we think about the flow of our business. The Path to Building a New Era of Customer Loyalty.

SaaS 74

SaaS Marketplace as a Service Underperforming Technical Team Scale 74

Sales Hacker

MAY 22, 2020

The downside of this is that you’ll need to invest a lot of time and effort into engaging with those leads and making them want your product/service. Sales Accepted Leads, on the other hand, already had their first, second, and third touch with your unique value propositions, product, or service. The answer lies in pop-ups.

Payment Methods 113

Payment Methods SaaS Payments Payment Services Sales 113

SaaStr

SEPTEMBER 4, 2020

371: It’s no secret that businesses today are struggling with an unpredictable economy. They’ve helped us get through the stay at home and shelter in place orders and manage the fear and uncertainty of COVID, like Peloton. That is really happening in the marketplace. And I didn’t have to look very far.

Scale 166

Scale Underperforming Technical Team Sales Hiring Branding 166

SaaStr

MARCH 20, 2020

317: Rachel Hepworth is VP of Marketing @ Pilot, the startup that offers the best bookkeeping, tax and CFO services for growing businesses. Before Slack, Rachel spent 4 years at LinkedIn where she led the product marketing team for content experiences. Loving our podcast content?

SMB 189

SMB Scale Startup Marketplace as a Service 189

FastSpring

APRIL 13, 2023

When Justin and his initial team started looking for a way to capitalize on VR/AR technology, they focused their attention on the “made-to-order” industrial market. But Dopple’s team took the opposite approach. We want people that are trying to do something a little different and lean into future-proofing their business.”

Payment Methods 136

Payment Methods Marketing Payments SaaS Payments 136

OPEXEngine

NOVEMBER 12, 2019

The prevailing approach to running a firm at the time (what we call the professional management system ) was perfectly tuned to steer most large companies toward the low-cost, scale-driven option. Scale insurgents are business builders. Discovery Group, a South Africa-based financial services firm, is another great example.

Scale 40

Scale Scaling Underperforming Technical Team Marketplace as a Service 40

Neil Patel

JANUARY 20, 2021

Can businesses keep succeeding with this decline in organic reach? That’s fine – but it leaves so much opportunity on the table to drive real results for your business. So, we’ll take the smarter route that doesn’t require a heavy investment for a small business owner. Post your team photos like Zappos. Absolutely.

Social Media 145

Social Media Software Review Branding Engagement 145

Neil Patel

OCTOBER 11, 2021

Whether you’re a product or service-based business, it’s never too early to start planning your holiday promotions. After all, the holidays are a key time for you to boost your revenue and grow your business before the year’s out, so it’s crucial you take advantage of the opportunity. Partner With Other Businesses.

Marketplace as a Service 118

Marketplace as a Service Social Media Business Underperforming Technical Team 118

Sales Hacker

NOVEMBER 21, 2019

Sales is traditionally a people-to-people business, but technologies like artificial intelligence are making expert sellers rethink the balance between human and machine. According to Salesforce’s recent State of Service report, more than half of service providers will be adding chatbots to their lineup in the next year and a half.

AI Search 85

AI Search Scale AI Artificial Intelligence 85

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. Some solutions, like Slack or Microsoft, are useful for any kind of business. But not all SaaS products are alike.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

SaaStr

APRIL 30, 2022

It wasn’t the case 20 or even 10 years ago, where the business models of the internet were more focused on eCommerce, marketplaces, or even advertising. The second constituent there is the developer. Why do developers love SaaS products? The last kind of constituent here is investors and business owners.

SaaS Payments 235

SaaS Payments Metrics Payment Methods Scale 235

Sales Hacker

NOVEMBER 6, 2019

Sales development representative roles have grown 5.7X If you’re one of them, that’s both good news and bad: It means sales is growing, but you’re going to have a lot of competition getting started. Ideally the solution is your product or service, but even if it isn’t, your goal should be to solve the customers problem.

Sales Hiring 56

Sales Hiring Development Team Review Technical Review Sales 56

SmartKarrot

JULY 5, 2021

Role: Director, Customer Success (Federal) Location: Arlington, VA, US Organization: Decision Lens As a Director of Customer Success, you will manage the Federal customer success team through recognition, training, mentoring, feedback and goal-setting. Provide clear strategic and tactical direction to the team.

Customer Success 10

Customer Success Sales Recruiting Technical Review Underperforming Technical Team 10

BetterCloud

AUGUST 16, 2018

Kevin is recognized as a Google Developers Expert and G Suite Top Contributor. . Tip #3: June of 2017 brought a big change to password management. Reddit’s recent password breach is a textbook example of why (as Ars Technica put it) “ phone-based 2FA is that bad.” NIST no longer recommends routine password changes.

Payment Methods 40

Payment Methods Payment Services Payment Solutions Technical Review 40

Sales Hacker

MARCH 2, 2020

Sales Development and Prospecting. The Sales Development Playbook. Management and Operations. Sales Manager Survival Guide. The 5 Dysfunctions of a Team. Sales Management. Here are the best books on selling (and related disciplines) that can help you hit your goals and develop your career. Simplified.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

SaaStr

MAY 15, 2020

333: Bridget Gleason is the Head of Sales and Customer Success @ Tidelift, the company providing managed open source, backed by maintainers. Tidelift has raised over $40M from some of the best in the business including Foundry Group and General Catalyst. Where do most teams go wrong in implementing the role out of their CS strategy?

Sales Hiring 204

Sales Hiring Scale Technical Review Outsourcing Services 204