User Pilot

MAY 1, 2024

Lenny is a newsletter writer, podcast host, angel investor, and product consultant. He has also invested in businesses, like Figma, Vanta, and Webflow, among others. How to be more innovative | Sam Schillace (Microsoft deputy CTO, creator of Google Docs) – Lenny interviews Sam on the journey toward building Google Docs.

Underperforming Technical Team 102

Underperforming Technical Team New CTO Interviewing CTO 102

SaaStock

MARCH 8, 2019

Before getting into the investment world, she started and sold two successful companies in edutainment, and made a prominent name in the tech field around the world. At Click Ventures, Carman uses her impressive skills to lead companies on the right path, with an unheard of failure rate of funded businesses – below 10%.

VP of Engineering 264

VP of Engineering CTO Coach Venture Capital SaaS 264

Intercom, Inc.

JANUARY 31, 2023

Robin Salimans, CTO at Luna “I say this about every new Intercom feature, but this time, I’m telling the truth – this could be my favorite! Even before the recent GPT models came out, we were investing substantially in AI to make this process more efficient. Great stuff!”

AI 188

AI Artificial Intelligence New CTO ChatGPT 188

Scytale

OCTOBER 9, 2023

Today’s CISOs are strategic leaders who collaborate with other business units, understand the overall business objectives, and align their security strategies accordingly. He spearheads the development and delivery of high-impact technology and data solutions that resonate with the company’s mission and vision.

Technical Advisors 52

Technical Advisors Cybersecurity CTO Scale 52

The SaaS Garage

FEBRUARY 6, 2020

The product development is led out of Germany by Jan Riedel, a software engineer virtuoso and veteran, who Loyalty Prime was able to win as their new CTO at the beginning of 2019. In addition to Prime Cloud’s rich feature-set, clients also benefit from Loyalty Prime’s extensive customer loyalty consulting expertise.

Generative AI 90

Generative AI Artificial Intelligence CTO Coach Venture Capital 90

Baremetrics

DECEMBER 7, 2023

This series attempts to give practical advice to SaaS CEOs and Founders on how to organize and automate their financial backend , giving them freedom to spend time with more value-adding parts of their business like financial planning. Keep an eye on the Type column, and scroll down to see what do you currently have stowed away in there.

Merchant Services 90

Merchant Services Startup DevOps as a Service SaaS 90

Intercom, Inc.

DECEMBER 21, 2021

It’s been 10 years since co-founders Eoghan McCabe , Des Traynor , David Barrett , and Ciaran Lee sat in a small Dublin coffee shop and dreamed of making internet business personal, and we’re still every bit as excited. Zanade Mann , founder of Black Women’s Business Collective. Will Larson , CTO of Calm.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

Tom Tunguz

MAY 7, 2014

They have been written by salespeople, CTOs, speechwriters, consultants and magnates. Unlike most business stories which are penned from the point of view of the CEO, this one is written by the CTO/founder, David Hitz. Systems thinking means looking at a business as a collection of positive and negative feedback loops.

Underperforming Technical Team 150

Underperforming Technical Team New CTO CTO Government 150

The SaaS Garage

FEBRUARY 6, 2020

The product development is led out of Germany by Jan Riedel, a software engineer virtuoso and veteran, who Loyalty Prime was able to win as their new CTO at the beginning of 2019. In addition to Prime Cloud’s rich feature-set, clients also benefit from Loyalty Prime’s extensive customer loyalty consulting expertise.

Generative AI 52

Generative AI Artificial Intelligence CTO Coach Venture Capital 52

Outseta

APRIL 11, 2019

Let me be very clear—this is not an argument for consulting or the so-called gig economy and I’m not arguing against the need for full-time employees—if you’re hiring a COO, for example, you’re probably going to need that person full-time. “ You don’t need more people or more hours, you need fewer hours from better people. ”

CTO Hire 52

CTO Hire Sales Hiring B2B New CTO 52

Valuize Consulting

OCTOBER 7, 2021

For many Chief Customer Officers and Customer Success (CS) leaders, this marks the beginning of a very stressful time as you prepare to have the challenging conversation with your CFO about how to properly invest in your Customer Success teams. This makes it challenging to secure investment.

Customer Success 52

Customer Success New CTO Scale Headcount 52

Outseta

OCTOBER 15, 2018

First it was Wistia , followed shortly thereafter by Buffer ; both buyouts a sort of declaration of independence that gave both companies back the ability to build their businesses on their own terms. Investment funds like Indie.VC They had built a highly profitable business that was generally adored by its customers.

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

SmartKarrot

AUGUST 16, 2022

Most businesses must get this a lot- Are you implementing QBRs and EBRs regularly? The Quarterly Business Review is a quarterly business meeting where stakeholders meet to discuss KPIs and goals. It involves the customers mainly to discuss how their business works and the value aspect. What are QBRs? What are EBRs?

Technical Review 10

Technical Review Systems Review Business CTO Hire 10

SaaStr

JUNE 27, 2019

Erica has led New Relic through massive growth, scaling the company’s enterprise business 10x since she joined the business pre-IPO. We also invested around those field account executives, more technical sales, pre-sales and eventually, customer success and post sales. So that changed a lot.

Scale 176

Scale Enterprise Scaling Sales Hiring 176

Valerian Tech

JUNE 5, 2023

Introduction In today's digitally connected world, cybersecurity is a top concern for businesses across all sectors, and insurance companies are no exception. Therefore, investing in robust cybersecurity measures is essential to safeguard against these threats. Below are only some of the ways they can help.

Cybersecurity 52

Cybersecurity CTO Hire CTO compliance 52

SaaStr

DECEMBER 3, 2020

To date, they have raised over $73M from some of the best in the business including Sequoia, Kleiner Perkins, General Catalyst and Point Nine to name a few. To date, they’ve raised over $73 million from some of the best in the business, including Sequoia, Kleiner Perkins, General Catalyst, and Point Nine, to name a few.

Scale 173

Scale Sales Hiring Sales Recruiting Sales 173

SaaStr

JANUARY 17, 2020

Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. I think the third thing is really about the level of investment that you want to be able to make and how you measure that.

CTO Hire 133

CTO Hire compliance Scale Startup 133

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. But of course, it wasn’t always quite that big!

Part-Time VPE 223

Part-Time VPE Technical Cofounder CTO Hire New CTO 223

SmartKarrot

FEBRUARY 16, 2022

Knowing these trends will help you gain a competitive advantage and stay ahead of the pack in your business decisions. Dev is also a prominent speaker who helps B2B SaaS companies scale their business through demand generation strategies and solutions. One of the top SaaS influencers is Dharmesh Shah , co-founder, and CTO of HubSpot.

VP of Engineering 10

VP of Engineering Scale SaaS Venture Capital 10

CloudGeometry

JULY 8, 2021

When you treat your cloud provider as a fractional colo. When business-critical applications move out of the data center with “lift and shift”. Well-Architected Framework scorecard : One of the great advantages AWS has over other cloud providers is what it learns from the Amazon consumer eCommerce business.

Well Architected Framework 130

Well Architected Framework Payment Methods CTO Hire Payment Solutions 130

Sales Hacker

AUGUST 18, 2020

Building a business in Europe [14:37]. Critical skills for success as a Chief Revenue Officer [19:58]. We’ve got two sponsors, including a new one called Sapper Consulting. Walk us through the basic business model. So that’s a really easy way to sum up what we do and what we focus on as a business.

Subscription 106

Subscription Payment Features Scale Underperforming Technical Team 106

SaaStr

MARCH 1, 2019

I used to be a CTO and operator, co-founder of a SaaS start up. We invest mainly in the growth stage, so think series B, series C, but also somethings earlier as well as some later stage buyouts. There’s so many teams out there who are great people, but maybe their business hasn’t taken off the ground that well.

Outsourcing Services 107

Outsourcing Services Sales Hiring CTO Hire Technical Review 107

Outseta

NOVEMBER 19, 2019

There’s typically direct responsibility for revenue performance, although the marketer’s impact on a business’ bottom line is less cut-and-dry than their counterparts in sales. Co-founder Marketing Consultant Full-time Head of Marketing Here’s an overview of how the trust building process has differed in each capacity.

Sales Hiring 50

Sales Hiring CTO Coach CTO Hire Underperforming Technical Team 50

Sales Hacker

OCTOBER 13, 2020

The first sponsor is Sapper Consulting. Okay, it’s not that easy, but Sapper Consulting has built REGIE to keep the promise of sales enablement alive and keep your team doing what they do best, which is winning. Sam Jacobs : What’s the business model? Before we get there, we have two sponsors.

Marketplace as a Service 96

Marketplace as a Service CTO Hire Sales Recruiting Scale 96

SaaStr

AUGUST 15, 2020

If everybody’s just doing a little sliver of the work, how do you roll it up into a meaningful business case? Provide a platform, not a tool, that can be a consolidator and something that can drive costs, but still have all the features necessary to get the business results. I don’t know anyone right now.

Payment Methods 200

Payment Methods Merchant Services Scale Payments 200

SaaStr

APRIL 18, 2019

My father was an entrepreneur, but he was building pump companies, very different businesses. And my education, I went to MIT to study mechanical engineering, and I think I would have thought I was going to go into the pump business like my father. And my father was in pump business. This was in 1997, and I spent two years.

Sales Recruiting 169

Sales Recruiting VP of Engineering Scale SaaS Payments 169

SaaStr

MARCH 3, 2020

And so, I consult and advise for startups about 35 startups over the last three, three and a half years. I would say that’s number one for me personally, which means I may never work full time again, but finding a founder that you want to go invest four to five years of your life with and for because it really is.

Sales Hiring 156

Sales Hiring Sales Recruiting CTO Hire Scale 156

Sales Hacker

JUNE 12, 2020

Business starts with “busi” (23:00). ? This is all about those David and Goliath situations we all face early on in our business. If you think it’s hard to work at one of the world’s largest companies and close business, then you have not sold from a startup. This is a relationship worth investing in.

Enterprise 69

Enterprise CTO Hire Startup Technical Cofounder 69

OPEXEngine

JUNE 16, 2020

However, as soon as a founder/CEO raises venture capital (VC) they have decided to take investing partners along on the journey. The team is much, much closer to the business and in the best position to evaluate options. 11] Often, but not always, the person who led the Series A investment. Nothing can take that away.

Sales Hiring 59

Sales Hiring CTO Hire Venture Capital Technical Advisors 59

Hull

JANUARY 22, 2019

In short, we observe that Head, Director & VP of Growth titles are becoming more abundant, as are consultants around growth hacking but the "growth hacker" title is fading away. These roles are filled by engineers that roll up to the CMO/COO (not CTO) as part of a growth team. Martech is for engineers, not marketers.

SaaS Payments 77

SaaS Payments Technical Advisors Engineering Payment Solutions 77

Sales Hacker

MARCH 25, 2019

This week on the Sales Hacker podcast, we interview Simmone Taitt , CEO of HeartSpace Consulting , and a longtime sales leader and consultant in the New York community. Chorus records, transcribes, and analyzes business conversations in real time to coach reps on how to become top performers. The first is Chorus.ai.

Sales Hiring 69

Sales Hiring Revenue CTO Coach CTO Hire 69

Sales Hacker

JANUARY 21, 2020

Now he’s a partner making investments on the VC side at Foundation Capital with over 20 years of operational experience. He then founded Upserve and sold that business to Vista Equity Partners. Now he’s a partner making investments on the VC side at Foundation Capital, but has over 20 years of operational experience.

Payment Methods 55

Payment Methods Scale CTO Coach SMB 55

Tom Tunguz

OCTOBER 24, 2021

A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. Lionetti, the CMO at Confluent, and most recently, the CTO from Zendesk, Adrian. Claire, welcome to Office Hours. Excited to be back emceeing. COO, what does it mean?

CTO Coach 125

CTO Coach Sales Hiring Sales Recruiting CTO Hire 125

Crafty CTO

APRIL 17, 2023

How should we rethink our decision-making, how we run our businesses? But “churn” captures the dynamic—as we go about our daily tasks, run our businesses, plan and strategize—beneath our feet, the world will be churning away, reshaping itself. A case in point: you’re familiar with the stock photo business?

Artificial Intelligence 8

Artificial Intelligence CTO Hire ChatGPT AI Search 8

Intercom, Inc.

JULY 9, 2020

So after like kind of teaching myself a little bit of SEO at these 16 years, it took me a couple of years until basically after college to join a great consultancy that was focused on enterprise clients, where I really learned the craft hands on. And that did me a great favor, that gave me like a great kickstart into this career.

Technical Review 199

Technical Review Scale Underperforming Technical Team Software Review 199

Teamgate

JANUARY 14, 2019

Julija has a decade of experience working with a wide range of companies worldwide, helping them to expand abroad and establish their businesses as leaders within that space. PR is all about storytelling and reputation building, which – in turn – generates trust among your audiences, clients as well as business partners.

Interviewing 81

Interviewing Startup Technical Review Technical Advisors 81

SaaStr

JULY 10, 2021

Nikos Moraitakis, CEO @ Workable, moderates this insightful session with Dan Adika, CEO at WalkMe; Mallun Yen, Chief Business & Product Officer at RPX Corp; Craig Walker, CEO at Dialpad; and Wade Foster, CEO @ Zapier. Obviously, I can’t imagine a chief executive not having loss of sleep over building a management team.

Sales Hiring 255

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 255