ProfitWell

JANUARY 15, 2020

Your pricing. To make your secret weapon even stronger, you’ll need a pricing analyst backing you up. Our pricing analysts build surveys and use ProfitWell’s algorithm to collect actionable data to guide business strategy in a manner that is measurable and implementable. What does a pricing analyst do?

Pricing 54

Pricing Marketplace as a Service Subscription Payment Features 54

Tom Tunguz

JANUARY 14, 2016

The greater competition among investors increases valuations relative to revenue pricing valuations further into the future. To sustain these growth rates, startups like these require lots of cash because of the customer acquisition payback period, and the more tenuous ones need capital to prove the business model actually works at scale.

Startup 100

Startup Metrics Transportation Marketplace as a Service 100

OPEXEngine

FEBRUARY 22, 2022

SMB customers will want high-touch sales engagement and service delivery but SMM SaaS companies will likely not have the budget necessary to justify providing this level of sales support. The other option is to outperform lower-cost competitors by gaining market share, usually by lowering their price point to achieve virality.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

User Pilot

MARCH 20, 2024

TL;DR Software monetization helps generate revenue using various new business models to reinvest in development and enhancements. The subscription model offers ongoing access for a fee, ensuring updates and steady income. The open-source model creates revenue by charging for beyond-the-basics services.

Software 59

Software Revenue Strategy Advertising 59

SaaStr

APRIL 30, 2022

Check out this 2018 Europa session with Guillaume Princen, Head of France and Southern Europe @ Stripe, where he talks about the metrics you need to be focused on in your startup. If you don’t have the time to watch the whole session, here are the main metrics you should be mindful of. Or maybe ARR, depending on your model.

SaaS Payments 232

SaaS Payments Metrics Payment Methods Scale 232

OPEXEngine

OCTOBER 5, 2021

Over the past decade, software has created tremendous value for investors and businesses, thanks largely to its transformative effect on the economy , its role in developing new cloud-based business models, and its ability to increase efficiency in operations. Embrace the cloud operating model. Sticky after all.

Software Review 52

Software Review DevOps as a Service Software Underperforming Technical Team 52

SaaSOptics

MAY 19, 2022

Not only is it one of the main drivers of revenue growth for early-stage companies, but it’s a primary goal for SaaS businesses across market stages. For subscription-based SaaS businesses, your customer acquisition metrics indicate how effectively you acquire new users via sales, marketing, or a product-led approach like a free trial.

Acquisition 59

Acquisition Scale Strategy Software Review 59

Neil Patel

FEBRUARY 4, 2021

NP Digital is a performance marketing agency built by marketers, and our global offices allow us to deliver our specialized services to clients worldwide. Below, we’ll explain how each of our agencies works, the services they provide, and what to expect from each of them in the future. NP Digital Marketing Services.

VP of Engineering 126

VP of Engineering Marketing Marketplace as a Service Social Media 126

SaaStr

JANUARY 5, 2023

Looking back on its explosive growth, however, the company realized just how badly it needed the valuable services of a Chief Financial Officer (CFO). They then overhauled their pricing and packaging to grow alongside their infrastructure and customers. . Looking back vs. looking forward. Marketing Lead Gen. Pipeline Coverage.

Sales Hiring 40

Sales Hiring Acquisition Forecasting Outsourced Development 40

OpenView Labs

FEBRUARY 11, 2021

It documents the business your product is building. And yet it’s often tucked away in a financial update while a medley of product metrics enjoy the spotlight. It needs to be treated as a top-level operational metric that a founder must know and understand. Pick a common anchoring metric that measures a core customer activity.

Scale 52

Scale Payment Methods Payment Services Systems Review 52

Intercom, Inc.

APRIL 18, 2019

They didn’t know it at the time, but they had also created an entire business category: an on demand, short-term rental marketplace, which has shot the value of their business north of $38 billion. As the likes of Airbnb, Uber and Apple have found, creating an entirely new category can be a lucrative business.

Scale 112

Scale Sales Recruiting Marketplace as a Service Sales Hiring 112

Navint

SEPTEMBER 27, 2018

A subscription model puts the customer, not the product, in the center of every interaction. We can see how the customer is interacting with and using our service, therefore we have no choice but to make them happy. Dynamic packaging and pricing is a must — be able to iterate easily. It has a higher price.’

Subscription 40

Subscription Payment Features Marketplace as a Service Scale 40

SaaStr

SEPTEMBER 3, 2019

Before that, I was at a company called Grasswire, and in both of those companies we had to acquire customers for about 1/10th the price of our competitors. You could be missing all of your metrics, but you know, you’re not the Twitter guys. Uber is a classic marketplace company. It’s a two-sided marketplace.

Acquisition 145

Acquisition Software Review Payment Methods Marketplace as a Service 145

SaaSOptics

MAY 22, 2018

Magazines, newspapers, life insurance, phones, security services, and a long list of products and services have been sold for decades using the subscription model. The model has not really changed, but the relative importance has. Over time, industries develop key metrics used to help gauge success and progress.

Subscription 40

Subscription Payment Features Technical Review Airlines 40

SaaSOptics

MAY 22, 2018

Magazines, newspapers, life insurance, phones, security services, and a long list of products and services have been sold for decades using the subscription model. The model has not really changed, but the relative importance has. Over time, industries develop key metrics used to help gauge success and progress.

Subscription 40

Subscription Payment Features Technical Review Airlines 40

SmartKarrot

DECEMBER 18, 2020

As more and more companies are realizing the need to become customer-centric, their investment in customer service – both financial and conceptual – is rising rapidly. The need to become efficient in all the customer service processes are becoming more relevant than ever. 1 More control over metrics to measure ROI.

Marketplace as a Service 10

Marketplace as a Service Trends Customer Lifetime Value Headcount 10

SmartKarrot

DECEMBER 18, 2020

As more and more companies are realizing the need to become customer-centric, their investment in customer service – both financial and conceptual – is rising rapidly. The need to become efficient in all the customer service processes are becoming more relevant than ever. 1 More control over metrics to measure ROI.

Marketplace as a Service 10

Marketplace as a Service Trends Customer Lifetime Value Headcount 10

Intercom, Inc.

JANUARY 16, 2020

Andrey explains why embracing the professional services sector in a unique way has paid dividends. We also think about community and consultants and professional services as an ecosystem around our product. How have you structured the business model or even the product to make that type of viral spread easier?

Consulting 249

Consulting Marketplace as a Service Scale Development 249

Casey Accidental

FEBRUARY 20, 2018

My role as an advisor to Greylock’s portfolio companies allows me to work with many different types of businesses: consumer social, marketplaces, SaaS, etc. I’ve come to realize this saying describes an optimal strategy for a lot more than just an ad-supported revenue model. Email marketing tools have mastered this.

Payments 70

Payments Revenue VP of Engineering Payment Methods 70

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. Because horizontal SaaS companies serve both startups and enterprise businesses, scalability is a key selling point.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

Chargify

AUGUST 17, 2020

Backed by an army of developers, data engineers, and finance professionals, this events-based billing model allowed these large companies to directly link the value that their services provided with the cost presented on a customer’s invoice. What Amazon Web Services and Twilio Get Right. How AWS Does It.

AWS 98

AWS Payment Services SaaS Payments Payments 98

SmartKarrot

JUNE 25, 2021

No business can survive in the long run without a loyal customer base for its services or products. It is a smart lean startup concept that is based on agile engineering and model design. The framework allows companies to strike the right price point for stakeholders. What do the key metrics look like?

Development 10

Development SaaS Sales Hiring Marketplace as a Service 10

Stax

JANUARY 17, 2024

PayFacs typically partner with a payment processor or a bank to provide merchant services. This enables business owners to accept payments directly through their SaaS platform without needing a Merchant ID (MID)—as is the case with traditional merchant account providers. This is pretty much similar to the service that PayPal offers.

Payment Services 88

Payment Services SaaS Payments Merchant Services Payment Facilitation 88

SaaStr

MARCH 19, 2019

I mean that’s a … If we want to go deeper in this we can, but we actually look at things like the relative, the average seat price net of margin for a channel partner versus direct. So it’s API first, even for our own services that are being consumed in new products that we are building.

Payments 126

Payments Scale Scaling Revenue 126

User Pilot

SEPTEMBER 4, 2023

Key metrics like revenue growth, customer acquisition costs, and net promoter score can indicate the success of a blue ocean strategy. The Significance of the Blue Ocean Strategy In an increasingly crowded marketplace, the blue ocean strategy offers companies the opportunity to break out of hypercompetitive red oceans.

Strategy 90

Strategy Technical Review Business Innovation 90

Chart Mogul

SEPTEMBER 15, 2023

These materials will take you from the basics SaaS Metrics — 101 to more advanced topics like Go-To-Market and Product-Led Growth (PLG). Here is a comprehensive list of SaaS blogs that goes through the most common metrics and terms. Only a handful of metrics really matter. I’ve tried – just ask my in laws.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

SaaStr

NOVEMBER 7, 2019

If you think about it that way, then I think it simplifies a bit the equation, and you can think of how does that apply to your business? Like, how can we provide economic infrastructure for developers to build applications and services and in a weird way, future proof? Let’s start with our five key steps.

Payments 124

Payments Merchant Services Payment Solutions Payment Services 124

Unbounce

JUNE 16, 2020

Depending on your business model and stage of growth, a partner program will likely take on different forms. These are often built with agencies, consultants, and managed-service-providers (MSPs) in mind. These partners resell your product and benefit from offering ongoing services, usually on a retainer basis.

Outsourcing Services 131

Outsourcing Services Sales Recruiting Scale SaaS 131

SaaStr

NOVEMBER 21, 2020

How does Rob think through pricing today in a way that encourages land and expand? How does Rob think about usage vs seat-based pricing in SaaS? How should sales and marketing work together on pricing? You look at the forward-looking ARR multiples on the stock price, and they were a lot lower back then.

SaaS Payments 262

SaaS Payments Scale Payment Services Payment Solutions 262

User Pilot

SEPTEMBER 4, 2023

Key metrics like revenue growth, customer acquisition costs, and net promoter score can indicate the success of a blue ocean strategy. The Significance of the Blue Ocean Strategy In an increasingly crowded marketplace, the blue ocean strategy offers companies the opportunity to break out of hypercompetitive red oceans.

Strategy 52

Strategy Technical Review Business Innovation 52

ProfitWell

SEPTEMBER 25, 2019

Revenue models often get conflated with revenue streams, probably because each is a single revenue source. They are also confused with business models, of which revenue models are a part. Revenue models help business owners determine how to manage their revenue streams and are required to complete a business model.

Payments 40

Payments Revenue Payment Methods SaaS Payments 40

Sales Hacker

MARCH 2, 2020

” When we break the Laws, we pay the price. You don’t have to be subservient, forfeit your self-respect, or fake enthusiasm about your product or service. In today’s crazy marketplace, new sales strategies are needed to penetrate these big accounts. How did forget?” Our sales suffer. Chris Voss.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

Chargify

AUGUST 17, 2017

You could pay a fair price. Analyze metrics. We hope analyzing metrics is automatically one of the first things a SaaS company does when dealing with stalled growth, but it also seemed remiss to not include the obvious in this post. Curious what metrics industry leaders obsess over? Did you change the price of your SaaS?

Scale 53

Scale Sales Hiring Artificial Intelligence SaaS 53

SaaStr

AUGUST 6, 2019

Tradeshift Buy, which is essentially what we call private marketplaces. Think about it like Amazon or eBay, but instead of being for you and I, it is the Fortune 500 companies of this world that use it, companies like Unilever going and buying [produced 00:04:02] enzymes, ingredients, on our private marketplace technology.

Payment Solutions 154

Payment Solutions Payments Outsourcing Services SaaS Payments 154

SaaStr

AUGUST 15, 2020

But then instead of a success plan, it’s a business plan. That business case becomes the success plan, right? We’ve got everything from self-service all the way up to the enterprise. I think for anybody in the SaaS business, it’s obvious, but it’s adoption, adoption, adoption. So it starts there.

Payment Methods 200

Payment Methods Merchant Services Scale Payments 200

Sales Hacker

FEBRUARY 7, 2018

Previously they may have only spent $1,000 when buying a SaaS service online. Now the services have matured where buyers are spending 20x in online services is relatively comfortable. This is needed to scale the business. Add new products/services to uplift the price, and create upsell/cross-sell opportunities.

Scale 88

Scale Growth Hacking Scaling Sales Hiring 88

SaaStr

JUNE 16, 2020

Also, there is focus on changing terms to try and close and accelerate deals, reducing time commitment requirements for contracts, pricing minimums to get to a yes more quickly, and then also focusing on cash and cash collections by building more efficiency in that process. It’s a business crisis. It’s an economic crisis.

Sales Hiring 167

Sales Hiring Scale SaaS Payments Payment Services 167