SaaStr

MARCH 26, 2019

Speaker video: Stripe is really a set of developer tools for building and operating an online business. We work with hundreds of thousands of companies around the world on accepting payments, expanding globally, and increasingly on innovating their business models for the internet and for mobile. So what did Stripe do?

Scale 159

Scale Payment Services Payment Methods Scaling 159

SaaStr

JANUARY 10, 2020

And in the course of doing that, I think I really discovered and fell in love with SaaS as a business model and it really doubled down on my interest in data analytics. With the business model of SaaS itself, it’s really fundamentally different than the business model of a traditional software licensed maintenance model.

Sales Hiring 132

Sales Hiring Scale Outsourcing Services CTO Hire 132

SaaStr

AUGUST 8, 2023

Basics: The Building Blocks of the Finance Team To understand how finance teams impact an organization, it’s helpful to break down various functions and how they support the business. Strategic Finance optimizes a company’s underlying business model to create long-term value by increasing revenue and decreasing costs.

Scale 172

Scale Finance Outsourcing Services Sales Recruiting 172

SaaStr

MARCH 19, 2019

Then we can use the security and compliance and control that IT would actually buy into to control those accounts. You have got to be crystal clear and that has got to come from the leadership team of the company because it’s not cheap to build an ecosystem. That’s how we got started in building our ecosystem.

Payments 126

Payments Scale Scaling Revenue 126

SaaStr

MARCH 18, 2019

Then they had to integrate with credit card processors, let’s not forget managing PCI compliance, building the auditing and reporting features you need for that, and what about fraud prevention. I think most people don’t know that online businesses are liable for fraud in a way that offline businesses are not.

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Scale Payment Services Payment Methods Sales Hiring 121

ChurnZero

JANUARY 13, 2022

Over the course of the pandemic, Customer Success has cemented itself as a central business driver of growth and profit. Amir will work closely with CentralSquare CEO Dave Zolet and serve as a core member of CentralSquare’s executive leadership team. “As Ellen is a fantastic leader with the ability to unite and motivate a team.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

SaaStr

DECEMBER 31, 2019

With the complexity of multiple stakeholders and the increasing purchasing influence of end users, the bar is higher than ever for enterprise UX as companies pioneer business models beyond traditional SaaS. So let’s talk pricing and business model for a minute. Should I do prosumer, consumer, full enterprise model?

Enterprise 132

Enterprise Underperforming Technical Team Scale B2B 132

OPEXEngine

MARCH 9, 2021

“However, if the basic ingredients for growing a sustainable, high-performance business are missing, you’re setting yourself up for frustration.”. That’s exactly what got the former Zenefits leadership team into trouble. A clever business model enabled the company to be “the fastest-growing software company on the planet,” he says.

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Scale Sales Hiring Marketplace as a Service Underperforming Technical Team 52

Sales Hacker

MARCH 2, 2020

Wooden on Leadership. Then a mentor’s invitation from the other side of the world powerfully transforms everything as Joshua embarks on the journey of discovering leadership secrets of strategic selling. Business results accelerate. The 5 Dysfunctions of a Team: A Leadership Fable. Steal Like an Artist. The Decision Book.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

SmartKarrot

APRIL 13, 2020

The leading provider of tax compliance automation software for businesses was ranked in Deloitte’s Technology Fast 500. Its SaaS solutions for transaction taxes and communications, etc addresses businesses of all sizes. Having acquired over 15 million users in less than 7 years, Canva boasts of its product and business model.

SaaS Payments 19

SaaS Payments Payment Solutions Payment Services Sales Recruiting 19

SaaStr

JULY 2, 2019

Over time, it leads to a really healthy business model as well. Dannie : What the early Slack team did very elegantly with Stewart’s leadership is, design a product that is so intuitive and so frictionless to sign up for, that it can add value from the get-go. Dannie : Let me go through two examples with you.

Enterprise 153

Enterprise Scale Sales Hiring SMB 153

SaaStr

NOVEMBER 7, 2019

It would take days or weeks to even get approved, but you also had to go through all these hoops of PCI compliance. Romain Huet : For Stripe, we had normally this idea of, this has to be much simpler, you can sign up in minutes, but you can also start accepting payments without going through all these craziness of PCI compliance processes.

Payments 124

Payments Merchant Services Payment Solutions Payment Services 124

Intercom, Inc.

SEPTEMBER 26, 2019

. “Over time companies that want to dominate certain categories will need to think about building a platform” Over time a lot of companies that want to dominate certain categories or have a category leadership position will need to think about building a platform. But the way that you do it is in multiple stages.

Underperforming Technical Team 170

Underperforming Technical Team Marketplace as a Service Outsourced Development Development 170

Mucker Capital

OCTOBER 22, 2018

We spoke with Kim and Lee to learn more about their careers, how they built AuditBoard into the company it is today, and their leadership styles. Kim: At a lot of larger organizations, risk is a very critical component as they operate the business. We started off building a solution for a particular financial compliance program.

Payment Services 40

Payment Services VP of Engineering Interviewing Payment Solutions 40

SaaStr

AUGUST 6, 2019

We essentially have a saying that is, “If our customers go live, we won’t churn them,” because the stickiness of the complexity of rolling out in 190 countries, setting up tax compliance, managing really, really complicated B2B processes is very, very high. It also drives for high ACV.

Payment Solutions 154

Payment Solutions Payments Outsourcing Services SaaS Payments 154

SaaStr

AUGUST 15, 2020

Well, a couple of key takeaways for folks, I do believe in this concept of human first leadership, which is really what customer success is all about and what the future of the customer. They own the business model and they were going… whether they were literally going around IT, they were making their own decision.

Payment Methods 202

Payment Methods Merchant Services Scale Payments 202

OPEXEngine

MAY 14, 2020

Bobby spoke with my colleague, Donna Rice, this week to discuss how Skillsoft is evolving their business in light of the rapidly shifting business world. Please describe your business model and who your customers are: Our mission — We believe every person has the potential to be amazing.

Benchmarks 59

Benchmarks compliance Finance Enterprise 59

OpenView Labs

MARCH 30, 2021

But open source isn’t a business model. You need to figure out how to create a long-term, scalable, monetizable model that enables you to benefit and give back without going out of business. She recommends developing a higher level of social consciousness about the issue around leadership tables. “We

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Scale Leadership Technology Education 93