SaaStock

MARCH 29, 2019

Here is what he writes: Kieran Flanagan , VP of marketing at HubSpot, shared some interesting insights on approaching new ideas for scaling up your business. The Gold: these are very rare and hard to achieve at the scale-up stage, so you’ll mostly encounter them with startups. Work on developing your brand. Full post.

Scale 103

Scale Sales Hiring CTO Hire Social Media 103

Intercom, Inc.

DECEMBER 21, 2021

Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. But as you scale beyond Series A, how can you be sure you’re choosing the right lane? Scaling a sales team is not for the faint of heart – for one, it’s not even that much about selling. Intercom on Product: Keeping the momentum going as you scale.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

SaaStr

DECEMBER 3, 2020

What was Sam’s biggest lesson from scaling the sales team at Dropbox? When is the right time to hire the first sales rep? Should you hire 2 at a time? What does one look for in their first sales hire? We were hired into the same role, same start date, competed head to head. Let’s go do it.

Scale 173

Scale Sales Hiring Sales Recruiting Sales 173

SaaStr

SEPTEMBER 26, 2019

So you were the first sales hire. Talk to me about the sales hires that you made back in the early days and talk to me about how it changed through the different stages. So my first sales hire was beginning of 2015. The very first few sales hire are I would say not your typical reps. Laura Bilazarian : Awesome.

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Scale Sales Hiring Sales Recruiting Technical Advisors 136

ChurnZero

DECEMBER 9, 2022

More and more people are hiring leaders, not for past experience, but for capability and capacity. We hire a third-party firm. Q: FranConnect has customers of all sizes, from emerging and growing to scaling and enterprise. Seventy-six percent of the 3,500 brands are below a hundred units. You run the gamut.

CTO Coach 52

CTO Coach Customer Success VP of Engineering CTO Hire 52

ProfitWell

DECEMBER 6, 2019

How many CSMs should you hire? On a global scale, on average, product marketers with strong leadership support earn almost $13k more a year than those without. This helps brands manage customer-facing functions in their entirety, from marketing and advertising to research, care, and social engagement. What is their ROI?

Scale 43

Scale CTO Hire Sales Hiring New CTO 43

SaaStr

FEBRUARY 15, 2023

Scaling a PLG company While it’s great to figure out a PLG model that allows you to scale your revenue with inbound, it cannot stop there. It starts at the beginning when someone interacts with your brand.” – Kim Walsh Hiring and collaboration for growth The product marketing team is the first function to hire for.

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Scale Sales Hiring CTO Hire Scaling 189

Kellblog

JANUARY 29, 2020

Third-order benefit: that means you protect your company’s reputation and your valuable brand. Unless you are solving a brand-new problem (e.g., So don’t give a list of company brand names who may or may not be active users. That takes a lot of hiring and on-boarding risk off the table. baldness cures [5]).

Startup 99

Startup Sales Hiring CTO Hire New CTO 99

SaaStr

MARCH 12, 2019

How can founders know when is the right time to make the move from SMB to enterprise? Where does Erica often see founders make mistakes with this scaling? With the scaling of departments and teams, what has Erica seen work really well when it comes to making cross-functional teams communicate really well?

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Scale Enterprise Scaling Sales Hiring 168

SaaStr

MARCH 3, 2020

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. Roughly 90%.

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Sales Hiring Sales Recruiting Scale CTO Hire 155

BetterCloud

MAY 17, 2021

Secondarily, I had a chance to chat with [CTO Jamie Tischart ] even before he joined the company. For me, when I’m assessing good hires, I look for some key things that I think can survive any of those things. I want to know how we leverage these technologies to empower automated testing at scale.

New CTO 52

New CTO Part-Time VPE CTO Coach CTO Hire 52

Sales Hacker

SEPTEMBER 29, 2020

Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. Keys to success when scaling a company [10:56]. Sam Jacobs: Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract.

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Scale CTO Hire Scaling CTO Coach 107

Point Nine Land

APRIL 9, 2021

A technical co-founder or CTO is always a great-to-have at this stage and becomes a must-have as the business scales beyond seed. To add to that, they’ve also added a shipping/logistics component to their businesses as well as a data offering to help brands better understand their own performance relative to the market.

Marketplace as a Service 59

Marketplace as a Service Payments B2B SaaS Payments 59

SaaStr

APRIL 7, 2021

The first type is the kind of management team hired by second+ time founders. And if you are, you are going to naturally start off hiring up-and-comers to your first leadership team. The ones that will benefit from taking a risk on a less-proven team and brand. Then, they can scale almost infinitely.

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Part-Time VPE Sales Hiring Sales Recruiting CTO Hire 234

SaaStr

APRIL 16, 2019

Learn how Pendo built a product, team, and culture in its Raleigh hometown that could scale coast-to-coast and continent-to-continent. We ended up signing that contract in the uber back to the airport on the way home. It was our largest contract to date, kind of helps the other quarter. Above and beyond to build brand.

CTO Hire 156

CTO Hire Travel Underperforming Technical Team CTO Coach 156

SaaStr

SEPTEMBER 18, 2020

Immediately told them to hire 50 reps in a different city, in a different city, and they did. The CEO was deferential because that was 10 times what he’d ever raised before, and did all of it. Jason Lemkin: 50 reps in a new city that you’ve never met, and hired in 60 days when you’re in the low millions ARR.

Sales Hiring 242

Sales Hiring CTO Hire Scale Investment 242

SmartKarrot

AUGUST 16, 2022

QBRs ensure that companies deliver customer outcomes in a timely manner by encouraging meetings and conversations. In a QBR meeting, customers can voice their concerns, measure their success, and scale to meet the goals they choose. In QBR meetings, you can notice any signs of distrust in the brand. Build strong relationships.

Technical Review 10

Technical Review Systems Review Business CTO Hire 10

Tom Tunguz

OCTOBER 24, 2021

We’re excited to continue the Month of Scale here for Redpoint Office Hours. A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. That was the start of the Month of Scale. Travis Bryant : All right, let’s get started.

CTO Coach 129

CTO Coach Sales Hiring Sales Recruiting CTO Hire 129

Mucker Capital

APRIL 6, 2023

Obviously if you target enterprise customers, you usually have a very large ACV (Annual Contract Value) and the product usually is complex. If you're generating something that's brand new, like a brand new category, nobody understands about it. That is a natural hurdle for PLG motion. So those are things to think about.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

SaaStr

AUGUST 15, 2020

I mean, maybe you do, but I don’t know anyone right now with extra money, time, or people, right? And well, that simplicity theme obviously is so massive and also just doing more in the product when you have that massive scale that you all have at Algolia and New Relic has as well. Is it wanting to control their brand?

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Payment Methods Merchant Services Scale Payments 197

SaaStr

APRIL 9, 2019

Mallun Yen : So, you were an engineer by training and then you became an engineering leader, as the CTO of Webex, and then you became a CEO. You’ve got to learn about sales, about marketing and, otherwise, you need to hire a lot of other people around you to help. Eric Yuan: Because, at that time, we really needed a product.

Sales Hiring 131

Sales Hiring Scale CTO Hire Marketing 131

Intercom, Inc.

JULY 21, 2022

What started as a series of interviews by co-founder Des Traynor soon bloomed into hundreds of episodes where we explore how businesses are driving growth through customer relationships and how to build successful products at scale. And so we hired somebody who had a lot of experience and could recommend ways to build the team.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

SaaStr

MAY 2, 2019

And then it was just a matter of, okay, make sure that it works, make sure that it scales, then very important not to forget, make sure that people buy it, that they know how to find you, you know. en you start saying, scaling and what does that even mean? They’re really giving them money to scale the business. Vlad : Ye ah.

Scale 144

Scale Business Sales Hiring CTO Hire 144

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. What would your advice be on onboarding those mega?corporates

Technical Advisors 157

Technical Advisors Scale Sales Hiring Sales Recruiting 157

Andreessen Horowitz

NOVEMBER 28, 2023

I didn’t see the company as this consumer brand long term. We were talking to Sean Place, who was the co founder and CTO, and it turned out that they were just giving gift cards to these drivers, but they had no way to authorize the right transaction at the right time for the right amount. We did that.

Merchant Services 84

Merchant Services Payment Methods Payments Payment Solutions 84

SaaStr

APRIL 18, 2019

I remember when I was in business school the internet was brand new and back then the hero was Jerry Yang. And at that same time I met two Stanford computer science students. I came back to G2 as a CEO about three quarters ago after a little bit time at SteelBrick. This was in 1997, and I spent two years.

Sales Recruiting 168

Sales Recruiting VP of Engineering Scale SaaS Payments 168

Neil Patel

JULY 7, 2021

Experience is kind of the holy grail when it comes to customer interaction, from marketing and sales to customer service and brand loyalty. When do we actually achieve a great customer experience in our brands ? By definition, it’s software that allows you to create, manage, and share your brand’s content.

AI Search 124

AI Search CTO Hire Scale Artificial Intelligence 124

SaaStr

NOVEMBER 21, 2019

We focus on Series A, and we only make a small number of investments, probably four or five a year, precisely because like to work very closely with the companies that we invest into to really help you scale out of Europe. Series A money is to fund the growth energy and the Series B money and C the expansion and the scale up.

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New CTO Sales Hiring B2C CTO Hire 147

SaaStr

AUGUST 22, 2020

And so, when thinking about yesterday’s workplace, which is really important to touch on before we get into the future workplace, you have built workplaces for some of the most iconic brands in the world; Pinterest, Zynga, Tesla, what has been your experience? What have you learned from building yesterday’s workplace?

Sales Recruiting 147

Sales Recruiting Cloud CTO Hire Scale 147

OpenView Labs

JULY 2, 2020

In this brand-new report, we finally answer the question “Freemium or free trial?” Time and time again SaaS companies are promising customers that they will save hundreds of thousands of dollars, but their pricing strategies are only capturing a tiny fraction of that savings. Tips on Enterprise Pricing.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

Sales Hacker

AUGUST 18, 2020

Leveraging the next generation of artificial intelligence, the platform allows sales reps to deliver consistent, relevant, and responsible communication for each prospect every time, enabling personalization at scale previously unthinkable, unimaginable, impossible. Check them out at www.outreach.io.

Subscription 106

Subscription Payment Features Scale Underperforming Technical Team 106

Hull

JANUARY 22, 2019

Over the past few years, we've seen a new role emerging at within scaling startups - the growth engineer. These roles are filled by engineers that roll up to the CMO/COO (not CTO) as part of a growth team. We've Spotted the trends, tactics & techniques from sitting deep in the data layer of scaling SaaS teams.

SaaS Payments 77

SaaS Payments Technical Advisors Engineering Payment Solutions 77

OPEXEngine

NOVEMBER 11, 2020

After Jebbit raised its Series B, Michael Marcus, VP of Customer Success (CS), sat down with his team to plan their scale-up operations. In HubSpot’s case, we eventually hired a world-class data science team, but our scoring only improved by a few points,” notes Redbord. Engagement: How do they interact with your brand?

Startup 91

Startup Scale Systems Review Technical Review 91

Intercom, Inc.

AUGUST 13, 2019

The video operator for the demo was a guy named Stewart Brand , who among other things published a magazine at the time called the Whole Earth Catalog. No, I think the real reason is evident in this quote: OH (a former CTO of Autodesk): “I can walk through most buildings and tell you which version of AutoCad was used to design it. “.

Underperforming Technical Team 223

Underperforming Technical Team New CTO CTO Hire Technology 223

ProfitWell

OCTOBER 1, 2019

It should last even as your company scales and grows. When HubSpot first launched its culture code, Dharmesh Shah, CTO and Founder of HubSpot, felt it was important to share it with candidates. In fact, that's probably better for everyone than if you found that out after they've been hired. Make it your mission.

Company Culture 40

Company Culture Sales Recruiting Scale Software Review 40

Sales Hacker

JULY 21, 2020

Businesses run on documents, Conga is changing the way the world works by modernizing, streamlining, and automating your documents, contracts, and processes to make it easier to do business. But I know it’s not something that’s going to scale.” Now, before we bring you this conversation, we want to thank our sponsors.

Outsourcing Services 72

Outsourcing Services Scale Outsourced Development Technical Review 72

Andreessen Horowitz

MARCH 20, 2024

You could either spend, you know, you raise some venture funding, you could either spend some of that funding on hiring out a whole team and developing all those competencies, or you can spend that on making your model even better. You’ve got to think about taxes. There’s just a lot of work. Adam: Yeah.

AI Search 144

AI Search AI Artificial Intelligence Scale 144