User Pilot

AUGUST 10, 2023

In a dynamic and fast-evolving world, understanding where you can leverage automation is important: behavioral marketing automation is quickly becoming a valuable skill for product marketing professionals. Without further ado, let’s dive into the world of behavior-based marketing automation! behavioral targeting).

Product Marketing 82

Product Marketing Marketing Churn Customer Lifetime Value 82

User Pilot

FEBRUARY 25, 2024

Analyzing user behavior can help you understand how users perceive your product and brand. Since user preferences are always evolving, you need to be agile and swiftly adapt to new user behavior trends. TL;DR User behavior trends are not the same as consumer behavior trends. Here are the top trends to watch out for.

SaaS Payments 92

SaaS Payments Trends Payment Solutions Payment Methods 92

User Pilot

MAY 2, 2024

You will also learn how to build a retention strategy, what metrics to track, and 10 bulletproof retention tactics for SaaS companies. It’s crucial for SaaS businesses because it drives revenue growth, increases customer lifetime value , reduces customer acquisition costs , and fosters positive word-of-mouth marketing.

Retention 92

Retention Metrics Strategy Scale 92

User Pilot

JANUARY 12, 2023

There are different user behavior analytics use cases you can implement when conducting user behavior analytics. First, the use cases we’ve put together for this article present different angles of how to act on behavioral data at different stages of the customer journey. What is user behavior analytics?

Artificial Intelligence 91

Artificial Intelligence SaaS Software Review User Experience 91

User Pilot

APRIL 26, 2023

Because it’s one of the best ways to improve customer retention and grow faster in SaaS. In this article, we cover: What customer behavior analysis is and why it’s important. What the best customer data platform is for SaaS companies. You can also track in-app behavior with feature tags, goals, and custom events.

Data 94

Data Data Analysis Software Review SaaS 94

User Pilot

JANUARY 30, 2023

This article features all the nooks and crannies that will help you learn how to analyse the customer journey using behavioral analytics. It delves into the process of collecting customer behavioral data for SaaS and explores real-life examples of how to act on all the data. What is customer behavior analytics?

Customer Lifetime Value 86

Customer Lifetime Value Software Review Retention Churn 86

User Pilot

MARCH 14, 2023

User segmentation is an essential strategy in product management. But where do you get started with user segmentation? In this article, we cover: Why user segmentation is essential for product managers. The most common ways to segment users. How to use segmentation to improve customer experience.

Management 88

Management Software Review Social Media Onboarding 88

User Pilot

MARCH 26, 2023

It is an essential process to get the necessary insights for conversion rate optimization and your SaaS product growth. Conversion funnel analysis tracks user behavior and identifies drop-off points to understand customer journeys , areas for improvement, and friction points. Let’s start! What is a conversion funnel?

Underperforming Technical Team 88

Underperforming Technical Team User Experience Customer Lifetime Value Retention 88

User Pilot

JANUARY 23, 2023

Marketing segmentation comes in handy here. Segmenting customers into groups based on similar traits, allows you to still market highly relevant content to keep them engaged, and do so efficiently. In this article, we cover: How is marketing segmentation used in customer retention? Why is retention important in SaaS?

Market Segmentation 91

Market Segmentation Retention Marketing Software Review 91

User Pilot

FEBRUARY 9, 2023

You will also know how to track and use it for your SaaS business. TL;DR Predictive customer analytics uses data, statistical algorithms, and machine learning to analyze past customer behavior and predict future actions. You can also try sending microsurveys and performing behavioral segmentation to detect event trends.

Retention 87

Retention Artificial Intelligence Machine Learning Trends 87

User Pilot

FEBRUARY 25, 2024

From marketing funnel analysis to review funnel analysis, this article shows you the most important funnels for SaaS. Best funnel analysis tools to try Userpilot – Best funnel analysis tool for tracking user behavior. Hotjar – Best for qualitative user behavior tracking. Review funnel. Book a Userpilot demo to begin.

SaaS Payments 90

SaaS Payments Payment Services Payment Methods Payment Solutions 90

User Pilot

FEBRUARY 26, 2024

Marketing funnel analysis enables teams to assess the performance of their marketing efforts and choose the best marketing strategies for specific prospect segments. There are a few benefits why marketing funnel analysis is essential for SaaS product success. Want to learn more about funnel analytics in Userpilot?

Marketing 89

Marketing Sales Funnel Forecasting Customer Lifetime Value 89

User Pilot

JUNE 8, 2023

Event data allows you to understand your users’ behaviors and needs on a deeper level. As a result, you get the key that opens the door to a treasure of product growth insights for your SaaS business. Collecting it helps you understand customer behavior , identify improvement opportunities, and improve customer experience.

SaaS Payments 80

SaaS Payments Data Payment Solutions Payments 80

User Pilot

FEBRUARY 26, 2023

Mixpanel has become a popular choice among SaaS companies with its advanced analytics and intuitive interface. While Mixpanel helps track user behavior and interaction with products, Google Analytics is great for tracking website traffic and conversions. Looking to use Mixpanel Analytics for collecting product growth insights ?

Software Review 88

Software Review Systems Review Engagement Scale 88

User Pilot

MAY 11, 2022

Are you aware that product user segmentation affects all stages of the user journey and the overall growth of a business? But what is more important is that without customer segmentation, you simply cannot build a sought-after product with high user loyalty. Customer segmentation also affects retaining users and boosting their loyalty.

SaaS 90

SaaS Underperforming Technical Team Onboarding Churn 90

User Pilot

AUGUST 16, 2023

Measure retention to understand user behavior and how many users are completing adoption. Tracking in-app user behavior helps identify friction points that need improvement to lower churn. It can also personalize the user experiences via segmentation options. Use feature tags to track in-app behavior.

Retention 95

Retention Social Media Customer Lifetime Value Churn 95

Subscription Flow

APRIL 18, 2024

Keeping this new development in the SaaS world in mind, we will be dividing the blog into 2 sections to better help you understand subscriber engagement in general, and then explore ways in which you can devise/tweak your own customer engagement models to increase your business’s overall revenue. The customer’s purchasing behavior 2.

Engagement 81

Engagement Customer Lifetime Value Revenue Subscription 81

User Pilot

JULY 30, 2023

Looking to leverage marketing automation segmentation to offer contextual and relevant in-app messages ? Marketing automation segmentation enables you to deliver the right message to the right people at precisely the right time. Different types of customer segmentation are: User attribute-based segmentation.

Scale 86

Scale Marketing Onboarding User Experience 86

User Pilot

JUNE 29, 2022

How many customer segmentation tools are out there? Then how do you determine the best one for customer segmentation analysis to uncover product growth opportunities? Here, we have listed a few popular customer segmentation software options and described their pros and cons. What is a customer segmentation tool?

SaaS Payments 92

SaaS Payments Software Review Payment Solutions Payment Methods 92

User Pilot

OCTOBER 6, 2022

How can you analyze customer behavior in-app to deliver unparalleled in-app experiences? In this piece, we’ll cover everything you need to know about customer behavior analysis. Customer behavior analysis aims to track, gauge and analyze the behavior of existing customers. What is customer behavior data?

Payment Solutions 86

Payment Solutions Underperforming Technical Team SaaS Payments Customer Lifetime Value 86

User Pilot

JUNE 19, 2023

Conducting user flow analysis will help you better understand user behavior, reduce churn , and boost conversions. You can use user flow analysis to identify the fastest route to value (the happy path ), remove friction wherever your users encounter it, monitor behavior for each segment , and optimize the whole experience.

Onboarding 82

Onboarding User Experience Churn Engagement 82

User Pilot

MAY 14, 2023

To make the choice a bit easier for you, we’ve created a list of the best tools for tracking events available for SaaS teams in 2023. Event tracking provides teams with insights into user behavior so that they can improve the product, its UI, and key metrics like conversion rates. Let’s get right to it!

SaaS 88

SaaS Scale Social Media Pricing 88

User Pilot

FEBRUARY 10, 2023

In this article, we cover the following: What customer intelligence is and why it’s essential in SaaS. It also helps to forecast customer behavior. There are four main types of customer intelligence data : demographic, psychographic, behavioral, and transactional. Send out personalized content to different user segments.

SaaS Payments 90

SaaS Payments Payment Methods Payment Solutions Payment Services 90

User Pilot

JULY 20, 2023

Analyze customer behavior to spot sudden spikes in user activity. Analyze customer behavior using in-depth segmentation. Reducing customer churn rate with Userpilot: Monitor in-app user behavior to predict churn. Customer behavior tracking on Userpilot. Track feature usage to understand customer engagement.

Churn 80

Churn SaaS Payments Payment Solutions Payments 80

User Pilot

MARCH 7, 2023

TL;DR Amplitude is a product analytics tool that turns raw data from user behavior into critical insights. Dynamic audience segmentation lets you group customers, predict segments to target, and automate syncs with integrated tools. Amplitude tracks app and digital product user behavior for product teams from the beginning.

Retention 87

Retention Data Analysis Scale Data 87

User Pilot

JULY 31, 2023

Everybody in SaaS knows it’s relatively easy to attract users. Identify at-risk customers using segmentation and reach out to retain them. How to improve retention marketing tactics with Userpilot: Create personalized experiences with Userpilot’s advanced segmentation. But look no further!

Retention 89

Retention Strategy Marketing SaaS 89

User Pilot

OCTOBER 18, 2022

With user analysis, you can derive invaluable insights into user behavior and identify: Roadblocks that impair customer retention. To get the data, you have to combine four analyses: task analysis, user feedback analysis, user behavior analysis , and user experience analysis. Segmenting your users by shared characteristics.

User Experience 89

User Experience Underperforming Technical Team Churn Retention 89

Totango

AUGUST 16, 2022

Customer retention software has become essential for effective SaaS customer success strategies. A winning SaaS business model must prioritize retaining customers, which is far more cost-efficient than acquiring new clients to offset churn. You can then set up automated workflows appropriate to different scoring segments.

Payment Solutions 100

Payment Solutions Payment Methods Retention Software Review 100

User Pilot

JANUARY 31, 2023

CSQLs are essential for SaaS companies as they are cheap but high-converting and generate lean revenue. You can identify CSQLs by using a welcome screen to collect customer data and segment them later to personalize their experience. Why are customer success-qualified leads essential for SaaS companies?

Customer Success 84

Customer Success Revenue Software Review Strategy 84

User Pilot

FEBRUARY 6, 2023

Session recordings and heatmaps also give you insight into user behavior. It also gives you valuable feedback on how different user segments behave. Google Analytics is a free web analytics tool that tracks your website performance based on factors such as site traffic, user behavior, and advertising ROI.

Artificial Intelligence 93

Artificial Intelligence Data Software Review Machine Learning 93

User Pilot

APRIL 7, 2023

What are the different types of B2B customer insights for SaaS businesses? Use session recordings , click tracking, feature usage , customer journey interactions, eye tracking, and cohort analysis to understand user behavior. For SaaS, these B2B insights can encompass data such as: Businesses that are most likely to use your software.

B2B 84

B2B Underperforming Technical Team B2C Scale 84

User Pilot

JANUARY 23, 2023

In this article, we cover: What real-time personalization is and why it’s beneficial for SaaS. To implement real-time personalization in your SaaS, start by collecting customer data from multiple sources using surveys and customer analytics tools. There are some great examples of real-time personalization in the SaaS industry.

Software Review 91

Software Review Onboarding Social Media Engagement 91

User Pilot

MAY 5, 2022

This is crucial if you want to know how healthy your SaaS product is and what should be improved to increase customer retention and lower the churn rate. When it comes to SaaS companies, your monthly customer churn rate shouldn’t be higher than 5-7%. Segment customers to identify disengaged users. Ready to dive in?

Churn 95

Churn Retention Subscription Payment Features 95

User Pilot

AUGUST 6, 2023

Effective marketing automation enables teams to deliver personalized experiences for different user segments. HubSpot is a marketing automation tool that allows you to target different user segments with personalized email campaigns. Why implement marketing automation in your SaaS? It also saves time and reduces mistakes.

Marketing 83

Marketing SaaS Social Media Onboarding 83

User Pilot

APRIL 10, 2021

Customer segmentation is a classic marketing concept for good reason. The larger your SaaS empire becomes, the more likely this is to be the case. Intelligent product managers solve this problem by segmenting their users into different cohorts and managing each one according to its individual needs. Source: me.me.

Social Media 96

Social Media Onboarding compliance Enterprise 96

User Pilot

MARCH 29, 2023

You should use the data to segment your users and analyze their behavior in more detail for actionable insights. Amplitude is a powerful analytics tool that enables teams to track and store data about user in-app behavior and product performance. How to implement a digital analytics strategy in your SaaS?

Data 79

Data Social Media Customer Lifetime Value Acquisition 79

User Pilot

FEBRUARY 20, 2023

TL;DR Product analytics is the process of collecting and analyzing data about product usage and user behavior. Both Pendo and Amplitude offer advanced segmentation features that allow you to group users. You can analyze the behavior of each of them and in Pendo you can target them with in-app guidance. Pendo Segments.

Software Review 94

Software Review Systems Review Underperforming Technical Team Mobile 94