User Pilot

OCTOBER 8, 2021

Many SaaS businesses rate Pendo Analytics among the best in the industry. We previously discussed them in our blog post about Pendo here. The question is: do the analytics features offered by Pendo live up to the hype? Compared to Pendo's other analytics features, this feels like vanity data.

Software Review 98

Software Review Systems Review Onboarding Retention 98

User Pilot

MAY 18, 2022

Pendo Feedback is one of the most popular trademarks of pendo.io Pendo is a great digital adoption tool , and its Feedback module can cost you quite a bit. Let’s see if Pendo Feedback is worth spending all that extra money on. Businesses use Pendo Feedback to collect and prioritize product requests.

Software Review 98

Software Review Pricing Enterprise Onboarding 98

User Pilot

APRIL 28, 2022

Appcues vs Pendo? This article is going to dive into the Appcues vs Pendo debate and try to answer a key question… Which is the better tool for driving customer success? Appcues and Pendo are both types of onboarding software, designed to help boost customer engagement. Are Appcues and Pendo the same?

Onboarding 98

Onboarding Software Review SaaS Technical Review 98

User Pilot

APRIL 14, 2023

A good adoption solution requires an engagement layer for in-app guidance. Out of the 12 digital adoption platforms, Userpilot , Pendo, Appcues , UserGuiding , Chameleon , Userflow , Userlane , and HelpHero are more suitable for user adoption. Tooltips – text boxes with information about a feature to drive engagement.

SaaS 98

SaaS Onboarding Pricing Mobile 98

Totango

NOVEMBER 15, 2023

New partnerships with Jasper, Higher Logic , and ESG Success, new product features, and nine new integrations, including Pendo , Google and Outlook Calendar, and Gong, show our commitment to accelerating enterprise revenue growth. Learn more about specific partnerships and integrations in our recent announcement.

Customer Success 115

Customer Success Software Review Technical Review Enterprise 115

User Pilot

AUGUST 16, 2023

Connect with customers via social media if they haven’t recently engaged with your product. Use Pendo to provide user insights, guidance, and in-app messaging to improve user experience and drive product adoption. Create a community : A community allows users to engage with other users. Conduct path analysis in Userpilot.

Retention 98

Retention Social Media Customer Lifetime Value Churn 98

User Pilot

JULY 31, 2023

Pendo offers in-app messaging and onboarding features for mobile apps. Twilio is the go-to solution for managing customer data , with Twilio Segment and Engage for personalized experiences. Pendo – best for providing proactive customer support on mobile apps Pendo is another product adoption platform in our roundup.

Social Media 98

Social Media SaaS Marketplace as a Service Communication 98

User Pilot

APRIL 26, 2022

Curious about the Pendo Resource Center? It will even enhance product engagement because the customer will encounter less friction with your product. It will even enhance product engagement because the customer will encounter less friction with your product. Pendo doesn’t come with Live Chat and Knowledge Base options.

Software Review 98

Software Review Onboarding Enterprise Branding 98

User Pilot

JANUARY 9, 2023

Personalization is a three-step process that begins with data collection from multiple sources, continues with user segmentation , and ends with actions taken to engage each segment. Customer retention marketing is any marketing strategy focused on keeping your existing customers happy and engaged. What is customer retention marketing?

Customer Lifetime Value 98

Customer Lifetime Value Retention Marketing Scale 98

User Pilot

SEPTEMBER 30, 2022

It helps understand product engagement trends across different cohorts to find patterns, make informed decisions based on the data; and test new features and product experiences. The product management team should collect and act on product engagement, activation, adoption, and retention metrics. This helps spot friction points.

Data 98

Data Management Onboarding Metrics 98

User Pilot

OCTOBER 19, 2021

Although best known for its analytics , Pendo features two other toolsets that are of value to product marketing teams. The checklist functionality looks professional and does everything a checklist needs to do but is hard to find for SaaS companies and end-users of Pendo alike. A quick look at Pendo's free trial.

Retention 98

Retention Onboarding Engagement Churn 98

Totango

SEPTEMBER 22, 2023

CS has the 360-vantage point to know where customers are engaging with products and where they’re struggling. The post Leaning into integration: The key to unlocking enterprise revenue growth appeared first on Best Customer Success Blog: Articles for Enterprise Growth.

Enterprise 117

Enterprise Revenue Scale Innovation 117

User Pilot

FEBRUARY 21, 2023

Use gamification to encourage existing customers to engage with your app. Identify at-risk customers and try to re-engage them to prevent churn. The best product adoption tools in the market we know are Userpilot and Pendo. Add in-app video tutorials to make the onboarding process smooth. What is user adoption?

SaaS Payments 97

SaaS Payments Strategy Payment Solutions SaaS 97

User Pilot

FEBRUARY 21, 2023

Use gamification to encourage existing customers to engage with your app. Identify at-risk customers and try to re-engage them to prevent churn. The best product adoption tools in the market we know are Userpilot and Pendo. Add in-app video tutorials to make the onboarding process smooth. What is user adoption?

SaaS Payments 91

SaaS Payments Strategy Payment Solutions SaaS 91

User Pilot

JULY 14, 2021

There are plenty of all these blogs “15 alternatives to {Brand Name} that are equally good” that are…plain wrong. Considering target persona, price, and use case (JTBD) – Userpilot has only two contendents to the title “Userpilot alternatives” – Pendo and Appcues. Choose Pendo if you need mobile app onboarding.

Underperforming Technical Team 105

Underperforming Technical Team Software Review Onboarding Enterprise 105

User Pilot

JULY 29, 2021

Are you looking for customer engagement solutions that can give you an upper hand in creating stronger customer relationships? It can be quite confusing if you don’t know what tactics will improve customer engagement in your product. What is a customer engagement solution? Higher customer retention. Lower churn. Get a demo now!

Engagement 98

Engagement Software Review SaaS Onboarding 98

User Pilot

MAY 14, 2020

Email onboarding software will help engage these customers and bring them back to your product. Aazar does a great job of describing these on his blog. They also offer a help center widget called Beacon which enables you to provide relevant articles to your users as they engage with your product. Document360.

Onboarding 98

Onboarding Software Scale SaaS 98

User Pilot

JUNE 17, 2019

If you’re looking for Pendo competitors to better suit your needs, then you’ve come to the right place. We’ve tried out many Pendo alternatives, each with their own specific use case. By the end of this article you’ll have a greater understanding of Pendo competitors and which one you should use. Gainsight PX.

Onboarding 52

Onboarding Software Review Underperforming Technical Team Enterprise 52

User Pilot

JUNE 4, 2021

Userpilot is designed as a SaaS product engagement solution, so it is not suitable for third-party app employee onboarding (e.g. WalkMe Alternative #2: Pendo. Although it’s very similar to WalkMe or Userpilot, Pendo also offers you an opportunity to collect highly valuable user feedback and NPS scores. Pendo Summary.

Software Review 59

Software Review Technical Review Onboarding Pricing 59

SaaStr

JANUARY 24, 2020

— Product Ops: The Secret Weapon for Scaling Growth with Pendo, Stripe and ProdUX Labs. — The Future of Customer Experience and Engagement with Nutanix, G2, Everest and Adobe. . — 5 Customer Marketing Strategies That are Guaranteed to Grow Your Business with Sprout Social. Mar 10, 12:30pm – 1:00pm.

Scale 191

Scale Leadership Churn Benchmarks 191

User Pilot

OCTOBER 30, 2023

Looking for a good user engagement analysis tool and wondering which one of Heap, Pendo, and Baremetrics is the best option for your SaaS company? There are plenty of tools for user engagement analysis on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Engagement 52

Engagement Payments SaaS Payments Payment Services 52

User Pilot

JULY 19, 2021

You have to engage with them at various stages in their user journey for a great customer experience. A Customer Engagement Platform (CEP) is an example of a tech solution that can help you achieve a great customer experience. In this article, we look at how Customer Engagement Platforms benefit SaaS companies.

Engagement 98

Engagement Scale Onboarding Customer Support 98

SaaStr

JANUARY 12, 2022

And you lose renewals when you didn’t engage enough of the stakeholders. “The executive sponsor probably wasn’t close enough to the account team and/or exec team and business value has to be proven and communicated constantly” — Lauren Holiday, Senior AE, Pendo. A good one. Yup, see above.

CTO Hire 270

CTO Hire Sales Hiring New CTO CTO 270

Buffer Resources

AUGUST 16, 2023

and Pendo for customer communication and engagement. We are also working with several outside marketing consultants to help with content for our blog and Search Engine Optimization (SEO) work. Several categories of expenses help support Buffer’s overall operations.

Merchant Services 82

Merchant Services Payment Services Payment Features Payments 82

SaaStr

JULY 4, 2019

Think of taking the vest best session from your own user conference, and having a chance to do it in front of a highly engaged segment of the 20,000 SaaStr 2020 attendees. They are fun, and last year the parties from Zoom, Pendo, Gainsight, etc. The Cantina. Target the theme to whatever buyers and customers you want to bring in.

Scale 186

Scale Cloud Scaling Content Marketing 186

User Pilot

MAY 17, 2024

Pendo – the best no-code onboarding platform for mobile apps. Want a code-free UX tool to better understand your users and deploy in-app experiences that drive engagement? It’s ideal for blogs, portfolios, or any site with dynamic content. Bubble – best for building no-code SaaS MVP and progressive web apps.

SaaS Payments 105

SaaS Payments Payment Methods Payment Solutions Payment Services 105

User Pilot

JUNE 12, 2023

Used: when users engage with the feature for the first time – once. Daily and monthly active users : unique users who engage with a product daily or monthly. Apart from tracking feature adoption, focus also on user engagement with in-app announcements and onboarding flows. What features does Pendo offer?

Customer Lifetime Value 19

Customer Lifetime Value Education Benchmarks Onboarding 19

User Pilot

MAY 17, 2024

Pendo — Best in-app feedback tool for collecting feature requests and prioritizing product roadmaps. Appcues Appcues is a product adoption platform designed to improve user onboarding and ongoing engagement. Customizing in-app polls in Pendo. Appcues — Best for analyzing in-app customer feedback.

Social Media 52

Social Media Technical Review Software Review Pricing 52

User Pilot

APRIL 27, 2023

Pendo is best known for its state-of-the-art analytics features. How good are Pendo surveys though? To be more specific, we analyze the survey functionality, look at its strengths and limitations, share Pendo’s pricing, and explore alternative tools that might do a better job than Pendo surveys. What are Pendo surveys?

Software Review 98

Software Review Mobile Pricing Underperforming Technical Team 98

User Pilot

APRIL 19, 2022

If you’re looking to create user surveys to examine sentiment and customer loyalty, then chances are you’ve considered using a Pendo NPS survey. Like every other B2B buyer, it’s important to research a product before committing to it, especially in this case that you can’t try out Pendo NPS for free.

Software Review 98

Software Review Software Pricing Enterprise 98

User Pilot

OCTOBER 20, 2021

If you’re looking at using Pendo or Walkme to create product tours and walkthroughs to enhance your user onboarding flow and track user activation, this post is a must. Two of the big hitters out there are Pendo and Walkme. Pendo and WalkMe are both digital adoption platforms that help you create user guides for onboarding.

Software Review 98

Software Review Technical Review Onboarding Pricing 98

User Pilot

FEBRUARY 15, 2023

In the blog, we look at 4 well-known product analytics tools, their pros, cons, and most suitable applications. Pendo is a product adoption platform with excellent analytics but limited in-app experiences, especially in the lower plans. Heatmaps for user engagement tracking. Userpilot product analytics: segmentation.

Software Review 98

Software Review Management Systems Review SaaS 98

Full Session

JANUARY 16, 2023

These tools also help companies improve customer engagement, conversions, and retention. User engagement shows how engaged users are with your product. You can evaluate the impact of these changes by measuring engagement rates or funnel drop-offs. Real-time data regarding user interactions, behavior, and engagement.

Software Review 52

Software Review Mobile Technical Review Pricing 52

User Pilot

FEBRUARY 20, 2023

Properly onboarding new customers increases engagement and product/feature adoption, boosts conversion rates, and increases customer loyalty. Include gamification elements to improve engagement. User onboarding will, thus, boost user engagement by improving the customer experience. Avoid lengthy and cumbersome sign-up flows.

Onboarding 98

Onboarding Software Review Mobile Scale 98

User Pilot

OCTOBER 30, 2023

Looking for a good funnel analysis tool and wondering which one of Heap, Pendo, and Baremetrics is the best option for your SaaS company? Let’s explore how Heap, Pendo, and Baremetrics compare when it comes to funnel analysis. The no-code solution focuses on increasing user engagement and driving feature discovery.

Payments 52

Payments SaaS Payments Payment Solutions Payment Services 52

User Pilot

OCTOBER 30, 2023

Looking for a good user behavior analysis tool and wondering which one of Heap, Pendo, and Baremetrics is the best option for your SaaS company? Let’s explore how Heap, Pendo, and Baremetrics compare when it comes to user behavior analysis. The no-code solution focuses on increasing user engagement and driving feature discovery.

Payment Solutions 52

Payment Solutions Payments Payment Methods Payment Services 52

User Pilot

OCTOBER 30, 2023

Looking for a good user analytics tool and wondering which one of Heap, Pendo, and Baremetrics is the best option for your SaaS company? Let’s explore how Heap, Pendo, and Baremetrics compare when it comes to user analytics. The no-code solution focuses on increasing user engagement and driving feature discovery.

Payments 52

Payments Payment Solutions Payment Services Payment Methods 52