SaaStr

JUNE 18, 2023

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: About 70% of SaaS Public Companies Are New Versions of Existing Categories of Software (Updated) Growth Slowed Down About 33% On Average For Everyone in Q1 The Top 20 SaaStr Tips to Getting a SaaS Start-Up Going When Should You Add a Second Product?

CTO Hire 195

CTO Hire New CTO CTO Scaling 195

SaaStr

MARCH 16, 2022

Jenn Knight, Co-founder and CTO of AgentSync, and Daryna Kulya, Co-founder of OpenPhone, discuss how different approaches have helped each brand reach its target audience and accomplish its goals, the potential of product-led growth, and how to scale growth strategies to yield desirable results. tip their toes in new growth strategies.

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New CTO CTO Scale Innovation 193

SaaStr

FEBRUARY 6, 2024

” If that works for your new product, sell it with your existing team. Almost every SaaS CEO at scale confirms this. Time and time again, I see an exciting new product sort of stall out at launch when the buyer is a different ICP. Then, most sales execs sort of scale back a bit. “Want fries with that?”

Scale 207

Scale New CTO CTO AI 207

SaaStr

NOVEMBER 25, 2019

With Dreamforce and SaaStr Europa and Scale behind us, little tiny Team SaaStr is 100% focused on 2020 SaaStr Annual. But what’s new this year? Let me make a list: New!! We’ll have a lot of options, but dead center of Annual is our new Cantina. March 10-11-12 in San Jose, CA just south of San Francisco.

New CTO 256

New CTO Sales Recruiting CTO Coach Scale 256

SaaStr

MAY 10, 2023

Combining Strong Growth With A New Level of Efficiency. HubSpot’s operating margins have scaled into the double-digits the past two quarters for the first time. A reminder of just how important being multi-product is at scale. Let’s take a look at the latest 5 Interesting Learnings at $2,000,000,000 in ARR: #1.

Scale 245

Scale SMB Headcount New CTO 245

SaaStr

OCTOBER 28, 2019

Well, we did the heavy lifting and highlighted a few here for you… Marianna Tessel, Intuit CTO + Cathy Polinsky, Stitch Fix CTO + Robin Ducot, Survey Monkey CTO. We’re especially excited about this all-star, CTO panel from three publicly traded companies. The Accelerators ??. appeared first on SaaStr.

New CTO 100

New CTO CTO Scale Engineering 100

SaaStr

OCTOBER 29, 2021

Some leaders like Slack have seen the same, but most Cloud leaders at scale with high NRR end up getting more and more of their revenue from their existing base, not new customers. They’re growing even faster at scale. CEO Spencer Skates owns 8.5%, CTO Curtis Liu 8.0%. From 41% in 2020 to 51% in 2021!

Scale 257

Scale CTO Hire New CTO CTO 257

SaaStr

FEBRUARY 7, 2023

The goal is to help each other learn something new, find mentorships, create partnerships, and exchange strategies. with Aashish Krishna Kumar, Head of GTM at Togai Sales Enablement 2.0 – Elevate Rep Performance with Divanshu Goyal, Sales at GTM Buddy Common scaling pains for SaaS businesses and how to overcome them.

VP of Engineering 231

VP of Engineering Technical Cofounder Outsourcing Services CTO Coach 231

SaaStr

SEPTEMBER 12, 2021

. “Mastermind Masterclass: The SaaS Org Chart by Series with David Sacks” David Sacks, founder of Craft Ventures and Yammer, and ex-COO, leads us on a new Mastermind class on opening day. #2. “Mastermind Masterclass: The Most Common SaaS Sales Potholes and How to Avoid Them with Mark Roberge” Masterminds seem popular!

Scale 231

Scale New CTO CTO B2C 231

SaaStr

FEBRUARY 15, 2021

The first 2 scaled reps you hire that hit plan (some may churn before then) get special training. They get CTO training. Without training, reps 3-10 scale more slowly, if at all. And they see the CEO sort of judging them for not scaling quickly. These webinars will also be great training for the new folks.

Scale 335

Scale CTO Hire Sales Hiring New CTO 335

SaaStr

JUNE 6, 2021

There’s so much incredible new content on the SaaStr YouTube Channel and podcast — check it all out here ! And with 20+ sessions from the recent SaaStr Enterprise to dig into alone, as well as an incredible new session with the CEO of Klaviyo. OK — now on to The Top 10. The 10 most watched videos of the week.

New CTO 171

New CTO CTO Cloud Enterprise 171

SaaStr

JULY 13, 2020

Great CEO But Mediocre CTO. Sometimes, you can grow quickly at $1m-$2m+ ARR growing quickly even with a mediocre CTO. You have to scale, and add 10x the workflows. A mediocre CTO can’t keep up. That they need to burn too much for each new $1 they bring in. At least by the second meeting.

Technical Cofounder 226

Technical Cofounder Investment New CTO CTO 226

SaaStr

JUNE 18, 2022

Bonney Pelley, SVP, Strategy + Operations @ New Relic. Elias Torres, CTO @ Drift. Dale Chang, Operations Partner @ Scale Venture Partners (panel). Bonney Pelley, SVP, Strategy + Operations @ New Relic. Dale Chang, Operations Partner @ Scale Venture Partners. Howie Liu, Co-Founder and CEO @ Airtable.

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CTO Scale New CTO AWS 200

SaaStr

MARCH 7, 2021

This is also one of the least expensive (in terms of hard costs) things you can due to help the company scale in this phase, and beyond. Once you approach Initial Scale, it’s worth at least considering bring on some strategic debt if not equity. 5/ Moving from CTO-led -> VPE-led dev team. More on that here and here.

Part-Time VPE 258

Part-Time VPE Sales Recruiting Sales Hiring Scale 258

SaaStr

MAY 3, 2022

Bonney Pelley, SVP, Strategy + Operations @ New Relic. Elias Torres, CTO @ Drift. Dale Chang, Operations Partner @ Scale Venture Partners (panel). Howie Liu, Co-Founder and CEO @ Airtable. Michelle Longmire, CEO @ Medable. Josh Reeves, CEO & Co-Founder @ Gusto. Avlok K, CEO @ AngelList. Jennifer Lawrence, CRO @ Expel.

New CTO 178

New CTO Scale CTO AWS 178

SaaStr

MAY 3, 2021

In the past, we’ve touched on several different ideas to help you scale, to do Even Better: Imagine capital doesn’t matter. A new edition, new services, an outbound sales team, an account management / upsell team. A new edition, new services, an outbound sales team, an account management / upsell team.

Part-Time VPE 272

Part-Time VPE Sales Hiring Sales Recruiting Outsourcing Services 272

SaaStr

JANUARY 18, 2022

Most surprisingly, my CTO — the most start-up-ey guy I know — is still there. You may be asked to own new stuff beyond just what your company / app does. Some folks will prefer post-acquisition life. And it is hard to predict. I thought my sales team would leave quickly. My VP of Sales and the team stayed for 2.5 7 years later.

Payment Solutions 340

Payment Solutions Payments New CTO Payment Services 340

SaaStr

MAY 20, 2020

He joined StubHub as CTO, but didn’t get nearly as much equity as the other CTO — because he “wasn’t committed enough.” You can’t build a whole new product, but you can tweak what you have. He learned paper millions can go to zero ??. ” A good reminder to us all.

CTO Hire 336

CTO Hire New CTO CTO Airlines 336

SaaStr

NOVEMBER 29, 2020

He was literally the only person on the planet with the specific scaling experience we needed. But I forced us to hire him, over my CTO’s strong objection and my VPE’s grudging acknowledgment we had no choice. It did work — we got the scaling done. You have to try new things. Everyone hated him.

Part-Time VPE 273

Part-Time VPE Sales Hiring CTO Hire Scale 273

SaaStr

JANUARY 22, 2021

Ciara Peter (Gainsight VP of Product & Design) and Mickey Alon (CTO & Founder of Gainsight PX) share their practical tips for product leaders looking to achieve business growth. Every year, millions of new products are created and launched. What does it mean to make your product the star in your SaaS growth strategy?

Scale 261

Scale New CTO CTO Acquisition 261

Hitenism

NOVEMBER 7, 2016

In a Quora thread , Ian McAllister, Director of Airbnb and former GM of Amazon describes the process: “ For new initiatives a product manager typically starts by writing an internal press release announcing the finished product. Rewrite the blog post until you have something you’d be happy publishing.

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AWS New CTO Scale CTO 189

SaaStr

JANUARY 3, 2021

They know how to take an established brand and grow it faster, and build or expand a new core offering around it. Salesforce may not be great at creating brand new things anymore. Bret Taylor is President and COO of Salesforce — and Facebook’s ex-CTO. Slack has already become very enterprise.

VP of Engineering 150

VP of Engineering New CTO CTO Acquisition 150

User Pilot

JULY 27, 2023

Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. Time to Market for New Products : Also known as velocity, this metric measures the CTO’s effectiveness and speed in rolling new products /features. Come up with product and new feature ideas.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

SaaStr

OCTOBER 24, 2022

WorkOS CEO Michael Grinich, Developer Success Manager Betsy Calender, and VP of Developer Experience Zeno Rocha share how to price your product for developers, how to market it to developers, how to how to support them as they scale and use the products. You have the opportunity to upsell new features and capabilities to them.

Underperforming Technical Team 173

Underperforming Technical Team Outsourced Development Development Part-Time VPE 173

SaaStr

SEPTEMBER 17, 2020

If the PLG strategy is implemented well with a quick time to value, the cost of acquiring new customers and upselling the customers provides for a very efficient business model.”. Finally, I had a Zoom interview with JFrog’s Yoav Landman, who is the co-founder and CTO, and Jacob Shulman, who is the CFO.

New CTO 204

New CTO CTO Benchmarks Consulting 204

SaaStr

JANUARY 4, 2022

Dramatically accelerating its new customer count at scale. But the past several quarters Braze has doubled its new customer growth, from 22%-29% to 48% today. But the past several quarters Braze has doubled its new customer growth, from 22%-29% to 48% today. This is super impressive, and something we see less often.

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New CTO CTO Software Review B2B 60

SaaStr

DECEMBER 20, 2023

In the latest installment of SaaStr’s What’s New series – where we sit down with the leaders in SaaS and Cloud for the inside scoop on what’s top of mind and what’s new, SaaStr CEO and Jason Lemkin chats with the CEO of ZoomInfo , Henry Schuck. So, what’s new at ZoomInfo? ” And there can be some truth to that, right? .”

New CTO 242

New CTO Scale Sales Hiring AWS 242

Intercom, Inc.

APRIL 19, 2018

Rich Archbold , Senior Director of Engineering, has been at the forefront of codifying and scaling this philosophy over the past few years. The concept was the foundation for his popular talk and ultimately his classic, long-form blog post. Ciaran, our CTO , came up with this magical line. Recodifying Run Less Software at scale.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

SaaStr

FEBRUARY 25, 2020

So even the freshest new SaaS startup celebrating their 50th customer may find themselves dealing with sales tax in multiple states. . Scaling companies that need insight can get it easily with the help of a specialized platform that guides them through all the necessary and applicable sales tax obligations and processes. .

Merchant Services 171

Merchant Services Scale Technical Review Sales Hiring 171

SaaStr

NOVEMBER 11, 2019

When the company was first founded, two of its co-founders, Wade and CTO Bryan were freelancing on web projects and soon noticed a pattern around their clients who were asking for more and more integrations built from one app to another This is where the idea for Zapier was born. Delores Brown is LaunchDarkly’s Chief of Staff.

Payment Services 100

Payment Services CTO Hire Payments New CTO 100

SaaStr

JUNE 16, 2022

Miguel Carranza, CTO at RevenueCat, shares ten learnings from firsthand experience in architecting an API & SDK that is currently on 5,000+ apps and has seen 3x growth Year-over-Year. . But at scale, people will use your API in crazy ways that you might not imagine, so some margin of the unexpected is unavoidable.

CTO Hire 212

CTO Hire New CTO CTO Scaling 212

OPEXEngine

AUGUST 23, 2022

Advances in automation and new engineering techniques are enabling faster development cycles, raising expectations for ROI from the R&D function. A view of new revenue for every R&D dollar invested further reinforced the correlation of R&D investment to growth. . Source: 2022 OPEXEngine BenchmarkEngine™. Financial KPIs.

Outsourcing Services 59

Outsourcing Services Technical Review CTO Coach Software Review 59

SaaStr

APRIL 4, 2019

You’ll also learn how leading SaaS companies are able to scale and thrive in this complex, dynamic environment. And the same customer challenges that we were being presented, which was: How do you scale? In the last two years there have been so many new services around security, around machine learning that literally did not exist.

Cloud 168

Cloud Scale Trends Machine Learning 168

Chart Mogul

MARCH 5, 2019

She has been working in the e-commerce industry for over 5 years and occasionally writes about it on the Justuno blog. As sales increase, customer segments become increasingly apparent and merchants must understand their customers to scale effectively. Thanks for the e-commerce insights, Jenna! right in your welcome pop-up?

Merchant Services 73

Merchant Services Scale New CTO CTO 73

SaaStock

MARCH 29, 2019

Don’t overextend your resources when testing new SaaS growth ideas. Here is what he writes: Kieran Flanagan , VP of marketing at HubSpot, shared some interesting insights on approaching new ideas for scaling up your business. Read all of Petri’s thoughts and observations on his blog . Work on developing your brand.

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Scale Sales Hiring CTO Hire Social Media 103

ProfitWell

DECEMBER 6, 2019

But after years of research and thinking about this problem at typeform.com and Notion , David decided to write a blog post explaining why this question is so hard to answer. On a global scale, on average, product marketers with strong leadership support earn almost $13k more a year than those without. Here are a few teasers.

Scale 43

Scale CTO Hire Sales Hiring New CTO 43

SaaStr

SEPTEMBER 26, 2019

Basically, he had seen something at scale, but he hadn’t gone through that sort of growth phase where you don’t have everything at the tip of your finger. For instance, my first rep from Marketo, he was the first rep at Marketo in New York. If you can talk about the benefits of that and how that grew as you scaled.

Scale 136

Scale Sales Hiring Sales Recruiting Technical Advisors 136