User Pilot

AUGUST 5, 2023

TL;DR Net Promoter Score (NPS) assesses customer satisfaction and loyalty by measuring how likely your customers are to recommend your products to others. Conduct funnel analysis to identify the frictions and then eliminate them. Using product analytics to monitor user behavior and spot passives.

Scale 95

Scale Retention User Experience Strategy 95

User Pilot

DECEMBER 19, 2023

An account manager performs several tasks, all of which revolve around cultivating long-term customer relationships. Perform conversion funnel and related analysis to uncover friction points. If you’re looking to improve your account management strategy, book a Userpilot Demo to see how we can help you with it.

SaaS Payments 88

SaaS Payments Management Customer Lifetime Value SaaS 88

User Pilot

MARCH 27, 2023

How can product analytics help product managers create better digital products and more satisfying user experiences? Marketing analytics focuses on tracking the performance of marketing campaigns, while product analytics is interested in product engagement and user behavior inside the product. Let’s get right to it.

Underperforming Technical Team 98

Underperforming Technical Team SaaS Churn User Experience 98

User Pilot

FEBRUARY 25, 2024

Analyzing user behavior can help you understand how users perceive your product and brand. Book a Userpilot demo to find out how you can enhance your in-app experiences to keep up with the behavior trends for 2024. User behavior is primarily focused on SaaS platforms and how users leverage them.

SaaS Payments 100

SaaS Payments Trends Payment Solutions Payment Methods 100

User Pilot

AUGUST 30, 2023

Wondering how to improve satisfaction by reducing your time to resolution for customer issues? Your proactive customer support demonstrates how much you care about your customer and persuades more customers to stick with your product or service. Conducting engagement funnel analysis to spot frictions and eliminate them.

Customer Lifetime Value 92

Customer Lifetime Value Customer Support AI Onboarding 92

User Pilot

FEBRUARY 20, 2023

We also have a quick look at Userpilot as an alternative for each of the tools. How does this sound? Product analytics tools empower teams to make informed decisions on how to add more value and offer a better user experience. Most of Userpilot’s functionality depends on its robust segmentation too. Pendo vs Amplitude?

Software Review 98

Software Review Systems Review Underperforming Technical Team Mobile 98

User Pilot

AUGUST 5, 2023

How can you leverage data tracking to get product growth insights ? So let’s find out how to create a data tracking plan to collect and analyze all data relevant to your SaaS business. So let’s find out how to create a data tracking plan to collect and analyze all data relevant to your SaaS business.

Data 93

Data Customer Lifetime Value Underperforming Technical Team Data Analysis 93

User Pilot

MAY 14, 2023

If you go for a digital adoption platform , like Userpilot , Appcues , Pendo , or Chameleon , their analytics functionality may be limited. Userpilot offers the best value balance between functionality and price but supports only web apps. To get a taste of Userpilot’s event tracking features, book the demo.

SaaS 95

SaaS Scale Social Media Pricing 95

User Pilot

JULY 22, 2023

Customer behavior analysis helps you to understand what goes on in your customer’s head and respond to it to help with product growth. This comprehensive guide will provide you with practical steps and expert strategies to conduct a thorough customer behavior analysis. Let’s get started! What is consumer behavior?

Customer Lifetime Value 89

Customer Lifetime Value Software Review Underperforming Technical Team Trends 89

User Pilot

JULY 13, 2023

Are you trying to find out how to measure growth of a company? Measuring a company’s growth helps you understand how much you progressed and where you stand. In this article, we’ll go through how to measure growth of a company by delving deep into the basics, relevant metrics, and each necessary company growth rate formula.

Metrics 93

Metrics Customer Lifetime Value Benchmarks Churn 93

User Pilot

JUNE 6, 2023

And, how to analyze product usage data to enhance the product experience. TL;DR Product data analytics is the process of collecting and analyzing product performance and behavioral data at all stages of the journey. Cohort analysis looks for patterns in the behavior of users who signed up at the same time.

Data 66

Data User Experience Churn Retention 66

User Pilot

JULY 31, 2023

How to improve retention marketing tactics with Userpilot: Create personalized experiences with Userpilot’s advanced segmentation. Perform funnel analysis to identify friction points. Looking to power up your retention marketing strategy? But look no further! Collect and analyze customer feedback.

Retention 96

Retention Strategy Marketing SaaS 96

User Pilot

JULY 9, 2023

How do you evaluate product usability to guide the product design process? TL;DR Product usability describes how easily customers can use a product to achieve their goals. Use funnel analysis to track how users progress along the user journey and where they experience issues. Book the demo to see how.

User Experience 94

User Experience Sales Recruiting Scale Interviewing 94

User Pilot

MARCH 29, 2023

How can it help product and marketing teams make data-driven decisions and improve the user experience at different stages of the customer journey? In this article, we also look at different kinds of digital analytics data, how to implement a digital analytics strategy, and the best tools to help you do it! Are you in?

Data 89

Data Social Media Customer Lifetime Value Acquisition 89

User Pilot

JULY 20, 2023

Wondering how to reduce customer churn rate for your business? How to track and identify potential churn issues: Measure customer satisfaction across the user journey. How to track and identify potential churn issues: Measure customer satisfaction across the user journey. Spot friction and drop-offs with a funnel analysis.

Churn 90

Churn SaaS Payments Payment Solutions Payments 90

User Pilot

APRIL 7, 2023

Use session recordings , click tracking, feature usage , customer journey interactions, eye tracking, and cohort analysis to understand user behavior. Userpilot, Hotjar, and Brand24 are the best tools for data analytics and collecting B2B customer insights. What are the different types of B2B customer insights for SaaS businesses?

B2B 93

B2B Underperforming Technical Team B2C Scale 93

User Pilot

AUGUST 16, 2023

When developing your product , address app performance issues to improve user retention. Measure retention to understand user behavior and how many users are completing adoption. Userpilot can help you to collect user feedback on your product via surveys without any code. Introduce new features to continuously provide value.

Retention 98

Retention Social Media Customer Lifetime Value Churn 98

User Pilot

SEPTEMBER 30, 2022

This article explicitly explains what metrics are essential to product management teams and how to collect the data. Product analytics helps product managers determine how many customers are using their products and what obstacles the average user encounters throughout the road. Keep reading for the good stuff!

Data 89

Data Management Onboarding Metrics 89

User Pilot

FEBRUARY 26, 2023

Drop-off analysis in Mixpanel shows where users get stuck and how to reduce friction. Userpilot is a perfect alternative to Mixpanel, offering a code-free solution for marketing , product analytics , and customer feedback. Looking to use Mixpanel Analytics for collecting product growth insights ? What is Mixpanel?

Software Review 95

Software Review Systems Review Engagement Scale 95

User Pilot

JUNE 8, 2023

Userpilot is a product growth platform that enables comprehensive event data tracking and analysis. You can book a Userpilot demo to check firsthand how much improvement it brings to your event data collection and analysis. Do you want to leverage event data to make data-driven decisions to enhance user experience?

SaaS Payments 90

SaaS Payments Data Payment Solutions Payments 90

User Pilot

JUNE 5, 2023

The SaaS conversion funnel adapts the traditional marketing funnel to the unique B2B SaaS environment. The SaaS funnel was designed to help SaaS business owners navigate the tricky world of a high-churn, often oversaturated B2B market. Likewise, how you optimize for success will differ from one stage to another.

SaaS 78

SaaS Sales Funnel Customer Lifetime Value Acquisition 78

User Pilot

JULY 5, 2023

Wondering how to improve customer satisfaction scores and foster long-term success for your SaaS business? Assess the Customer Effort Score (CES) to evaluate how much effort your customers put in and identify where you can improve. Book a Userpilot demo to see how you can utilize them to enhance customer satisfaction.

SaaS Payments 97

SaaS Payments Payment Solutions Payment Services Payment Methods 97

User Pilot

MAY 31, 2023

Wondering how to unlock the full potential of your survey data and if survey data analysis will be of any help? The sheer volume of data generated can quickly become overwhelming, and this is where survey data analysis can help you. Quantitative data is numerical data or information you can easily measure for analysis.

Data Analysis 90

Data Analysis Scaling Artificial Intelligence Data 90

User Pilot

AUGUST 10, 2023

And the customer acquisition cost (CAC) shows you how effective you’re with your sales and marketing efforts to acquire new customers. And the customer acquisition cost (CAC) shows you how effective you’re with your sales and marketing efforts to acquire new customers. How to calculate customer acquisition cost?

Acquisition 79

Acquisition Benchmarks Customer Lifetime Value B2B 79

User Pilot

APRIL 14, 2023

Out of the 12 digital adoption platforms, Userpilot , Pendo, Appcues , UserGuiding , Chameleon , Userflow , Userlane , and HelpHero are more suitable for user adoption. Apart from Pendo and Userpilot , other digital adoption platforms have only basic analytics features. Maybe something completely else?

SaaS 97

SaaS Onboarding Pricing Mobile 97

User Pilot

JANUARY 30, 2023

This article features all the nooks and crannies that will help you learn how to analyse the customer journey using behavioral analytics. It delves into the process of collecting customer behavioral data for SaaS and explores real-life examples of how to act on all the data. Use Userpilot’s feature tagging to identify unused features.

Customer Lifetime Value 94

Customer Lifetime Value Software Review Retention Churn 94

User Pilot

APRIL 23, 2023

The right metrics and data will offer valuable product growth insights to help you make data-driven decisions about optimizing your products’ performance. TL; DR Product health metrics are the key performance indicators that measure a product’s performance and success. Let’s start! What are product health metrics?

Metrics 85

Metrics Customer Lifetime Value SaaS Scale 85

User Pilot

JUNE 26, 2023

Thus, this article will discuss the 5 essential types of product metrics for your SaaS business and how you can track them to achieve product growth. Thus, this article will discuss the 5 essential types of product metrics for your SaaS business and how you can track them to achieve product growth. How to select the right metrics?

Metrics 80

Metrics Customer Lifetime Value SaaS Acquisition 80

User Pilot

DECEMBER 12, 2022

Read on to learn how to choose the right engagement metrics for your dashboard and how to build one code-free. Customer funnel metrics: cost per acquisition, customer lifetime value, conversion rates , etc. User engagement dashboard tools to consider: Userpilot, Amplitude, and Mixpanel. Userpilot engagement dashboard.

Engagement 94

Engagement Metrics Scale Customer Lifetime Value 94

User Pilot

JULY 18, 2023

Fear not though, as our product management software guide will give you insights into some of the best-in-class applications that will boost your team performance and help you build successful products! Customer feedback tools facilitate the collection and analysis of user feedback for customer-centric decision-making.

Software Review 94

Software Review Software Management Azure 94

User Pilot

MAY 5, 2022

This is crucial if you want to know how healthy your SaaS product is and what should be improved to increase customer retention and lower the churn rate. This means you should conduct churn analysis and act on it to improve customer retention. There are six essential metrics to keep an eye on when carrying out churn analysis.

Churn 98

Churn Retention Subscription Payment Features 98

User Pilot

AUGUST 2, 2023

But how do they know it’s actually worth it when they don’t engage long enough to find out? Identify friction points using funnel analysis and remove them. You can implement these strategies with Userpilot. Software users only continue subscribing if they find your platform useful. Book a demo to learn more!

Engagement 86

Engagement Strategy SaaS Customer Lifetime Value 86

User Pilot

MAY 22, 2023

You can book a Userpilot demo to utilize A/B testing, NPS surveys , user segmentation, and more to create an effective CX strategy. How to build a CX strategy? How to build a CX strategy? Let’s see how you can build an effective CX strategy. Trigger personalized experiences by using customer segmentation.

Strategy 82

Strategy SaaS AI Search Customer Support 82

User Pilot

MAY 31, 2023

Not sure how to measure product adoption or what metrics to track? In this article, we’ll explore how to measure product adoption and twelve key metrics that can provide valuable insights into product adoption. Using feature tags to understand how users interact with your core features. What is product adoption?

Metrics 91

Metrics Customer Lifetime Value Churn Retention 91

User Pilot

FEBRUARY 10, 2023

How can customer intelligence analytics help boost product growth ? Userpilot is a product growth platform that can help you collect and act on your customer data. You can also set goals and understand drop-offs in your user funnel. The four main types of customer intelligence data. It also helps to forecast customer behavior.

SaaS Payments 96

SaaS Payments Payment Methods Payment Solutions Payment Services 96

User Pilot

MAY 8, 2023

While product growth may seem as simple as “attract customers to your Software-as-a-Service solution” there are countless SaaS challenges and customer issues that you’ll need to overcome along the way. As the number of software tools and subscriptions increase, so too do the expectations of SaaS customers.

Software Review 97

Software Review Outsourcing Services SaaS Sales Hiring 97

User Pilot

APRIL 13, 2022

Click tracking is an essential method for uncovering weak spots in the product UX and the user flow by analyzing how users engage with your UI. The main idea of click tracking is watching how users interact with your product to discover friction points. what to do with the data you collect. tools to use to capture user clicks.

Engagement 95

Engagement Underperforming Technical Team SaaS User Experience 95