User Pilot

JANUARY 31, 2023

An effective customer activation funnel can be an extremely powerful way to channel new customers through your product and get them to experience value fast. In this article, we’ll explore what customer activation is, how to unlock it within your own product, and the best tactics, techniques, and onboarding tools for the job.

Customer Lifetime Value 98

Customer Lifetime Value Sales Funnel Onboarding Acquisition 98

SaaStr

NOVEMBER 25, 2023

If you think about the customer acquisition funnel, you have the top, middle, and bottom. There is likely a constraint to growing faster that’s often misdiagnosed as the middle or bottom of the funnel. O n the whole, every org has a customer funnel on one hand and employee resources on the other. Where is the focus?

Sales Hiring 201

Sales Hiring Underperforming Technical Team Revenue Sales 201

User Pilot

MAY 29, 2023

TL;DR A retention table is a powerful report that tracks and analyzes user engagement over time. helps understand its impact on engagement, satisfaction , and retention. Tracking active users with user segmentation over time helps you determine the effectiveness of retention efforts. What is a retention table?

Retention 97

Retention Trends Engagement Churn 97

User Pilot

AUGUST 5, 2023

Set up custom events to track user activities. The six key metrics to measure are conversion rate, activation rate, product adoption rate, retention rate, average revenue, and customer lifetime value. active users, web visitors, etc.). That is, you can track metrics such as activation rate, churn rate, retention rate, etc.,

Data 98

Data Customer Lifetime Value Underperforming Technical Team Data Analysis 98

User Pilot

MARCH 26, 2023

Trying to conduct a conversion funnel analysis to find out why your sales conversion rates are still not up to the mark? Conversion funnel analysis tracks a customer’s journey from the initial point of contact to the final conversion point. What is a conversion funnel? What is a conversion funnel analysis?

Underperforming Technical Team 98

Underperforming Technical Team User Experience Customer Lifetime Value Retention 98

User Pilot

JUNE 5, 2023

The SaaS conversion funnel adapts the traditional marketing funnel to the unique B2B SaaS environment. The SaaS funnel was designed to help SaaS business owners navigate the tricky world of a high-churn, often oversaturated B2B market. What is a conversion funnel? SaaS Conversion Funnel.

SaaS 95

SaaS Sales Funnel Customer Lifetime Value Acquisition 95

Sales Hacker

SEPTEMBER 24, 2022

Building a sales funnel that aligns with your business goals is essential. Each funnel stage defines your steps to turn prospective buyers into customers, even if they’ve never heard of your business before. What is a sales funnel? And then there’s the sales funnel. The 4 stages of a sales funnel.

Sales Funnel 119

Sales Funnel Outsourcing Services Underperforming Technical Team Social Media 119

User Pilot

JUNE 30, 2023

Wondering which strategic customer engagement tactic to use to engage more customers with your product? Customer engagement lies at the heart of every thriving SaaS product. You need to strategically put your effort into bringing back customers to engage with your product regularly.

Engagement 97

Engagement Entertainment AI Customer Lifetime Value 97

User Pilot

DECEMBER 12, 2022

A customer engagement dashboard is invaluable for interpreting customer data and making the right business decisions. With ease, you’ll gather, analyze, and share user engagement insights that will reduce churn and drive product growth. If unsure, dig into your engagement data and interact with other teams in your company.

Engagement 98

Engagement Metrics Scale Customer Lifetime Value 98

User Pilot

JUNE 22, 2023

You can identify potential churn in the following ways: Monitoring user interactions and identifying sudden spikes or drops in activity. Using segmentation and tracking feature usage to measure engagement. Spotting friction points with funnel analysis. Implement onboarding checklists to drive users to the activation point.

Churn 98

Churn Retention Onboarding Engagement 98

SaaStr

MARCH 31, 2021

Intent data can help distill your target account lists by key interests so your marketing spend is directed where it has the best chance of engaging prospects who have a high propensity to convert. . Intent data helps you capture their attention, no matter where they are in the funnel, and guide them with precision toward your solution. .

Strategy 157

Strategy B2B Sales Enablement Advertising 157

User Pilot

DECEMBER 19, 2023

Introduce interactive walkthroughs and adoption tooltips to increase engagement. Perform conversion funnel and related analysis to uncover friction points. Such satisfied customers engage in word-of-mouth marketing, inevitably leading to increased referrals. Design a successful onboarding flow to help users unlock value quicker.

SaaS Payments 103

SaaS Payments Management Customer Lifetime Value SaaS 103

User Pilot

APRIL 23, 2023

Tracking these metrics helps you gain growth insights, track user engagement , and measure customer satisfaction. Monthly recurring revenue tracks expected revenue from all active subscriptions to understand business health. The product activation rate determines the number of users successfully activating their accounts.

Metrics 97

Metrics Customer Lifetime Value SaaS Scale 97

User Pilot

APRIL 26, 2023

There are four types of customer data – user persona data, customer behavior data , customer journey activity data , and customer satisfaction data. Monitor feature engagement with feature tagging, session recordings and heat maps , which provide a color-coded system to track customer engagement. Feature tagging in Userpilot.

Data 98

Data Data Analysis Software Review SaaS 98

User Pilot

JUNE 9, 2023

What are funnel charts and how to use them to gain insights into user progress along their journeys? We also look at situations when funnel charts are most suitable, their limitations, and alternative ways of visualizing data. That’s why the funnel normally gets narrower at later stages. What are funnel charts?

SaaS 97

SaaS User Experience Onboarding Sales Funnel 97

User Pilot

FEBRUARY 20, 2023

The funnels feature is available in both of the tools and enables you to see how your users progress across different stages of the user journey. Funnels are not available in Userpilot yet, but Goal tracking serves the same purpose. You can filter the data by activity type, apps, cohort type and size , segment, and date range.

Software Review 98

Software Review Systems Review Underperforming Technical Team Mobile 98

User Pilot

JULY 20, 2023

Track feature usage to understand customer engagement. Analyze customer behavior to spot sudden spikes in user activity. Spot friction and drop-offs with a funnel analysis. Use an onboarding checklist to drive users toward activation. Apply gamification principles to enhance user engagement. What is customer churn?

Churn 98

Churn SaaS Payments Payment Solutions Payments 98

User Pilot

JANUARY 12, 2023

User behavior analytics (UBA) is a way to track user activities across the web, mobile, and other digital channels. The 4 principal ways to monitor user behavior in SaaS include tracking feature usage, custom behavior tracking with events, using heatmaps , and user funnel analytics. U ser funnel analytics flow.

Artificial Intelligence 98

Artificial Intelligence SaaS Software Review User Experience 98

User Pilot

AUGUST 2, 2023

A customer engagement strategy can be the difference between positive and negative growth for your SaaS. But how do they know it’s actually worth it when they don’t engage long enough to find out? This article shows you practical strategies to drive high engagement for your SaaS, boosting retention and revenue as a result.

Engagement 97

Engagement Strategy SaaS Customer Lifetime Value 97

User Pilot

JUNE 8, 2023

TL;DR Event data refers to customer-generated information that indicates specific customer activities. You should collect and leverage event data to help users reach activation. After setting onboarding goals, tracking user interaction with in-app guidance elements will optimize the onboarding process to increase activation rates.

SaaS Payments 98

SaaS Payments Data Payment Solutions Payments 98

Sales Hacker

JANUARY 30, 2024

Even if this review takes only a minute or two, it chips away at the time available for activities that directly contribute to pipeline growth. Instead, they seek recommendations from peers and evaluate products on platforms like Slack, Reddit, LinkedIn, and YouTube, commonly called the “dark funnel.” The result?

Metrics 91

Metrics Marketing Technical Review Sales Funnel 91

User Pilot

MARCH 27, 2023

Marketing analytics focuses on tracking the performance of marketing campaigns, while product analytics is interested in product engagement and user behavior inside the product. Funnel and milestone analyses enable product managers to track users’ progress along the user journey and toward activation and adoption.

Underperforming Technical Team 98

Underperforming Technical Team SaaS Churn User Experience 98

User Pilot

JUNE 6, 2023

Funnel analysis allows teams to optimize conversions at the key stages of their journey, like the sign-up process or onboarding. Userpilot is a digital adoption platform with robust analytics, user feedback, and in-app engagement features. UX designers leverage product data analytics to understand how customers engage with the product.

Data 88

Data User Experience Churn Retention 88

User Pilot

OCTOBER 31, 2023

The idea is for trial users to engage and find the product valuable enough to start paying after the trial period. Free trial with gamified extensions: This type of free trial incorporates gamification elements to enhance user engagement and provide an interactive experience. Active users will win points to extend their trial period.

SaaS Payments 97

SaaS Payments Payment Methods Strategy Payment Solutions 97

User Pilot

MAY 31, 2023

Observing which user paths activate users the fastest and use them for new signups. It can show you how well your onboarding process is, demonstrating the value your product can offer them and how well it activates them to continue using it. Using feature tags to understand how users interact with your core features.

Metrics 98

Metrics Customer Lifetime Value Churn Retention 98

User Pilot

MARCH 17, 2024

Google Analytics dashboards give you all-encompassing insights into website activities. Google Analytics lets you create reports about your acquisition channels, conversion rates , and engagement levels. Discover the account that has the highest engagement level or conversion rates. Social media analytics dashboard 5.

Social Media 98

Social Media Data SaaS Scale 98

User Pilot

JANUARY 8, 2024

TL;DR A customer acquisition strategy is a comprehensive plan for attracting, engaging, and converting new customers into paying users. TL;DR A customer acquisition strategy is a comprehensive plan for attracting, engaging, and converting new customers into paying users. How Clearcalcs improved user activation with Userpilot.

Acquisition 105

Acquisition Strategy Social Media Underperforming Technical Team 105

User Pilot

JUNE 26, 2023

Customer activation metrics, such as the time to value, help you assess your product’s ability to engage new users. Product engagement metrics , such as the feature adoption rate, help you identify features with high/low engagement and personalize the onboarding to increase engagement.

Metrics 96

Metrics Customer Lifetime Value SaaS Acquisition 96

User Pilot

APRIL 21, 2024

Prioritize middle- and bottom-of-the-funnel content, presenting your product as a solution to specific problems relevant to a particular user persona. Here’s an example of our MOFU blog post about improving user activation. Userpilot blog post. An Ahrefs blog post. Ahrefs article in SERP. Userpilot events.

SaaS Payments 104

SaaS Payments Payment Services Payment Methods Payment Solutions 104

User Pilot

MARCH 15, 2023

How does tracking user activity in web applications help your product grow ? In this article, we cover how to monitor user activity to make data-informed decisions. Plus, we go over the top three web activity tracking tools that make tracking easy. TLDR; User activity tracking is the process of monitoring in-app user behavior.

Onboarding 98

Onboarding User Experience Engagement Software 98

Baremetrics

OCTOBER 12, 2021

With Baremetrics Trial Insights , you can track new trials and active trials. Use SEO to target keywords at the top of the funnel. Inbound leads fall under three different categories depending on the intent discerned from their level of engagement. What are lead generation tactics to pull in more inbound leads? Host an event 5.

Payment Methods 98

Payment Methods SaaS Payments Payment Services Sales Hiring 98

User Pilot

JULY 31, 2023

Implement an onboarding checklist to drive activation. Perform funnel analysis to identify friction points. Stages in the funnel: Acquisition marketing happens early in the funnel —before potential customers convert. Use interactive walkthroughs to improve feature adoption and drive value. What is retention marketing?

Retention 98

Retention Strategy Marketing SaaS 98

User Pilot

FEBRUARY 21, 2023

Userpilot is another product adoption tool with solid analytics , user sentiment tools, and an engagement layer that come at the fraction of the price of the alternative products. While Userpilot is developing funnel analysis functionality, you can achieve the same results by tagging and tracking Goals. Book the demo!

Software Review 98

Software Review Underperforming Technical Team Technical Review Systems Review 98

User Pilot

MAY 14, 2023

Product teams can use it to identify the most popular features and those that users don’t engage with enough, or identify friction at different touchpoints in the user journey. Marketing teams can use the insights to optimize the website content to reduce bounce rates and help users progress through conversion funnels.

SaaS 98

SaaS Scale Social Media Pricing 98

User Pilot

SEPTEMBER 30, 2022

It helps understand product engagement trends across different cohorts to find patterns, make informed decisions based on the data; and test new features and product experiences. The product management team should collect and act on product engagement, activation, adoption, and retention metrics. This helps spot friction points.

Data 98

Data Management Onboarding Metrics 98

Neil Patel

JULY 31, 2021

A conversion funnel is a visual representation of the stages in a buyer’s journey, from the moment they land on your page until they complete a purchase. How do you create a conversion funnel, though, and how do you get the most from this tool? Should I Use the AIDA Model to Create My Conversion Funnel? Let’s take a look.

Software Review 145

Software Review Social Media Sales Funnel Branding 145

User Pilot

JULY 13, 2023

Identify high-value user cohorts by segmenting them based on behavior and engagement and target them for revenue growth. Find out potential friction by analyzing the customer journey stages with funnel analysis. It encompasses various expenses associated with sales and marketing activities, like lead generation.

Metrics 98

Metrics Customer Lifetime Value Benchmarks Churn 98