FastSpring

OCTOBER 25, 2023

FastSpring provides an all-in-one payment platform for SaaS, software, video game, and digital goods businesses, including VAT and sales tax management, payment localization, and consumer support. Set up a demo or check out our platform yourself. Upsell bigger subscriptions with more features.

SaaS Payments 158

SaaS Payments Payment Solutions Software Review Payment Methods 158

FastSpring

MAY 20, 2024

Moving some, all, or simply more of your software offerings from a one-time perpetual license model to a software as a service (SaaS) subscription model can be daunting, but it’s so powerful for building dependable, recurring revenue. Letting FastSpring handle the subscription infrastructure.

SaaS Payments 158

SaaS Payments Payments Merchant Services Payment Solutions 158

User Pilot

JULY 14, 2024

That’s one of the questions about user activation rates that we explore in our Product Metrics Benchmark Report 2024. Companies analyzed in the Product Metrics Benchmark Report by industry. The average activation rate across the companies we studied for our SaaS Product Metrics Benchmark Report was 37.5. Book the demo!

Benchmarks 105

Benchmarks Scale Onboarding Metrics 105

User Pilot

JUNE 11, 2024

That said, let’s explore the most critical product marketing metrics to track, along with the latest benchmarks in 2024: Check out the 2024 Benchmark Report. Let’s explore the most important metrics (you can check their benchmarks here ): User activation rate : Measures how effectively onboarding converts new users into active users.

Benchmarks 102

Benchmarks Product Marketing Metrics Marketing 102

User Pilot

JUNE 27, 2024

Learn more about industry benchmarks in our latest SaaS Product Metrics Report. Activation rate benchmarks for various industries in 2024 range from 54.8% Book the demo! User activation rate benchmarks in 2024. Not to mention paying subscriptions. User activation rate benchmarks per industry. Curious why?

Benchmarks 105

Benchmarks SaaS Social Media Onboarding 105

FastSpring

NOVEMBER 16, 2022

Out of the Park Developments quadrupled sales in South Korea — the fourth-largest video game market in the world — by localizing its benchmark game into Korean. Sign up for a free trial or schedule a demo to learn more about FastSpring’s localized web storefronts, best-in-class checkout options, and more.

Sales 142

Sales Benchmarks Pricing Branding 142

User Pilot

NOVEMBER 27, 2023

The churn rate refers to the percentage of customers discontinuing their subscriptions during a given time period. Book a demo with our team to see how we can help you retain more customers. During the month, 30 customers left and ended their subscriptions. Close the feedback loop so customers know their opinions matter.

Churn 102

Churn Retention Benchmarks Customer Lifetime Value 102

SaaSOptics

FEBRUARY 13, 2022

Based on a 2019 survey, Gartner forecasts that eighty-four percent of new software will be delivered as SaaS , and this percentage is expected to increase as existing providers transition to a subscription-based model. The main difference between accounting for a subscription vs. a traditional business is the method used.

Payment Features 105

Payment Features Outsourced Development SaaS Software Review 105

Baremetrics

OCTOBER 9, 2021

Baremetrics monitors subscription revenue for businesses that bring in revenue through subscription-based services. Baremetrics can integrate directly with your payment gateway, such as Stripe, and pull information about your customers and their behavior into a crystal-clear dashboard. Try Baremetrics free. Table of Contents.

Payment Services 98

Payment Services SaaS Payments Payment Methods Payments 98

FastSpring

APRIL 1, 2021

In the following sections, I will give you a few conversion benchmarks and tell you a few ways to solve these challenges. It’s also tricky to pin down benchmarks because there’s a huge gap between “good” conversion rates and the numbers that the best-in-class brands hit. Conversion Benchmarks for Each Type of Free Trial.

Payment Solutions 138

Payment Solutions SaaS Payments Payment Methods Strategy 138

FastSpring

SEPTEMBER 16, 2022

One of the recent questions we had for members was to let us know what kind of benchmarking data and metrics they’d like to see FastSpring release. (An FastSpring’s secure payment system has everything SaaS developers need to securely process global payments, collect and remit taxes, manage subscriptions, and much more.

SaaS Payments 148

SaaS Payments Payment Solutions Merchant Services Software Review 148

User Pilot

JULY 6, 2022

It can happen when users downgrade subscriptions or stop renewing them entirely. Revenue churn or MRR churn means the monthly recurring revenue your product loses from existing customers within a specific period. It occurs when customers stop using your product or switch to lower-priced subscription plans.

Churn 98

Churn Revenue Software Review SaaS 98

User Pilot

SEPTEMBER 4, 2024

Set benchmarks and targets using industry standards. Book the demo to learn more! Try Userpilot and Take Your Product Growth to the Next Level Get a Demo 14 Day Trial No Credit Card Required What are vanity metrics and how to identify them? Gather data from various sources (e.g., Not so impressive anymore, right?

Product Marketing 105

Product Marketing Metrics Customer Lifetime Value Social Media 105

Chaotic Flow

OCTOBER 8, 2013

It is far easier to get a customer to sign a contract after using your SaaS product than after seeing a demo. Every purchase activity has potential for automation through e-commerce, including pricing, product configuration, trial account conversion, contract signing, payment, invoicing, billing and collections.

SaaS Payments 200

SaaS Payments Payment Methods Payments Scale 200

User Pilot

APRIL 20, 2022

Three factors decide the free trial to paid user conversion benchmark– the type of trial, the product complexity, and the audience. Most SaaS companies appeal to FOMO to make free trial users purchase a subscription. Get a Userpilot Demo and see how. What is Freemium to Premium Conversion Rate Benchmark?

SaaS Payments 98

SaaS Payments Payment Solutions SaaS Benchmarks 98

Baremetrics

JULY 21, 2021

As a SaaS or subscription-based company, you want to keep a watchful eye on your monthly recurring revenue and net MRR. As a business metric tool, Baremetrics provides insight into your monthly recurring revenue and other significant trends. Table of Contents. 1 What is MRR Growth Rate? 2 What is Net MRR Growth Rate?

Benchmarks 98

Benchmarks SaaS Payments Payments Churn 98

User Pilot

OCTOBER 18, 2023

Book the demo to see how! Note : Customers may generate different amounts of revenue on a monthly/annual basis if you offer discounts on subscriptions that are billed yearly. CAC payback period benchmarks for SaaS companies Data from Geckoboard shows that SaaS startups average a CAC payback period of 12 months or less.

Customer Lifetime Value 105

Customer Lifetime Value Acquisition Retention Churn 105

User Pilot

JANUARY 27, 2023

Demo content allows users to experiment with complex products like analytics tools. Catalyze free trial conversions with product demos , especially if your product has a steep learning curve. Book a demo ! If the customers see the value, they are happy to pay for their subscriptions. Free trial vs freemium model vs demo.

SaaS Payments 98

SaaS Payments B2B SaaS Payment Solutions 98

User Pilot

OCTOBER 15, 2023

Use benchmarks to monitor your performance to see how well each stage converts. If you want a no-code experience in collecting user data, launching A/B tests, and getting detailed product analysis, book a demo and see how Userpilot can help. The industry benchmark for this metric sits at 8.5%. What is the SaaS conversion rate?

SaaS Payments 105

SaaS Payments Payment Methods Payment Solutions Payments 105

Baremetrics

JUNE 4, 2021

Also, you can see how the Baremetrics dashboards work by going into our open demo account. For example, usage charges, overages, and any payments that are not attached to a subscription. New Subscriptions This shows how many new subscribers you have within a date range, or by day or week. Definitely check it out.

Metrics 98

Metrics Payments SaaS Payments Payment Services 98

Unbounce

MARCH 2, 2020

For the upcoming 2020 Conversion Benchmark Report, our team of data scientists (yep, they have lab coats) have been using machine learning and a rigorous methodology to study more than 34,132 landing pages and 19.2 Then let’s get to the good stuff… The most popular type of SaaS landing page I saw was the “Demo/Consultation Page.”

SaaS 145

SaaS Software Review Consulting Artificial Intelligence 145

User Pilot

AUGUST 10, 2023

Mistakes to avoid when measuring product performance and engagement metrics: Following benchmarks only — set your own as each product is different. Get a demo now to begin. ” For example, a business communication tool like Slack expects users to log in daily, but invoicing tools know their users will only visit 1-4 times monthly.

Metrics 96

Metrics Venture Capital Benchmarks Engagement 96

User Pilot

SEPTEMBER 7, 2023

Get your free Userpilot demo today! Get your free Userpilot demo today! Get your free Userpilot demo today! The average CSAT score for SaaS companies is 78%, according to the 2023 CSAT Benchmark by Fullview. Get your free Userpilot demo today! Get your free Userpilot demo today!

SaaS 103

SaaS Scale Churn Technical Review 103

User Pilot

AUGUST 8, 2024

Book a demo to learn more. Try Userpilot and Take Your Product Strategy to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a product strategy? Product goals : Your product goals are specific, measurable objectives and benchmarks for your product to achieve. Book a demo today to learn more!

Strategy 105

Strategy SaaS Customer Lifetime Value Development 105

User Pilot

JULY 13, 2023

Different types of company growth include: Industry growth assesses your company’s performance by benchmarking against the industry average. Churn rates evaluate the rate at which customers discontinue subscriptions or stop using a product or service. What is the company’s growth rate? NPS Analytics Dashboard in Userpilot.

Metrics 98

Metrics Customer Lifetime Value Benchmarks Churn 98

User Pilot

DECEMBER 3, 2021

Get a Userpilot demo and see how you can build these without coding. Staying on top of where your revenue growth is coming from — either new subscriptions or plan upgrades — will help you evaluate which areas your marketing team can improve on. SaaS magic number benchmarks: what’s a good magic number in SaaS?

Metrics 105

Metrics SaaS Scale Churn 105

User Pilot

APRIL 24, 2024

TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service. Customer churn rate quantifies subscription cancellations, calculated as lost customers divided by the starting customer count. Book a demo now to find out more. Why is SaaS renewal management important?

SaaS Payments 104

SaaS Payments Retention Payment Services Payment Solutions 104

User Pilot

SEPTEMBER 16, 2024

If you’re a product marketing manager who needs to set up a custom market development strategy, book a Userpilot demo to see how you can collect user feedback and promote new products or features within your app. What is a market development strategy?

Development 105

Development Strategy Marketing Technical Review 105

User Pilot

JULY 18, 2023

TL;DR Customer churn is the rate at which users discontinue their subscription or stop using a particular product or service. Here are other metrics subscription-based companies should track alongside churn: Customer retention rate. Monthly recurring revenue. Poor onboarding. Bad customer service. Weak customer relationships.

Churn 98

Churn SaaS Payments Payments Payment Solutions 98

BetterCloud

SEPTEMBER 26, 2024

A software renewal is the recurring process of extending or updating the license, subscription, or maintenance agreement for software solutions. Two major pieces of data: Software usage and industry benchmarking. Industry benchmarks that actually help As for industry benchmarking, this has been a longtime looming question.

Payment Solutions 52

Payment Solutions Payment Services Software SaaS Payments 52

User Pilot

OCTOBER 4, 2023

TL;DR Net MRR growth rate is the increase or decrease in monthly recurring revenue for SaaS or subscription-based companies. If you’re a subscription-based SaaS company, you will have recurring revenue streams you receive each month from customers who sign up for your product.

Metrics 105

Metrics Customer Lifetime Value Churn Retention 105

User Pilot

MAY 17, 2021

Acquisition stage KPIs to track: CAC, Free Trial signups , or Demos booked. Key result: increase number of demo signups to 35 per month. KPI #2: Free Trial Signups or Demos Booked. The free trial/demos metric tracks the number of new trials or demos your product marketing department helped generate in a given period.

Product Marketing 98

Product Marketing Metrics Customer Lifetime Value Marketing 98

Unbounce

AUGUST 13, 2019

You need to be constantly feeding more leads into the top of the funnel—leads that your team can nurture, demo, and convert. Without the capacity to build landing pages and collect leads on your own, it can be a struggle to turn your hard-earned traffic into new subscriptions. For SaaS marketers, volume is the name of the game.

SaaS 111

SaaS Acquisition Content Marketing Benchmarks 111

Neil Patel

DECEMBER 21, 2020

Get a free demo and speak to a ServiceMax specialist to get started. #2 ServiceMax is trusted by organizations in a variety of industries. Examples include equipment dealers, medical device manufacturing, telecommunications, construction, energy, mining, high-tech manufacturing, industrial equipment manufacturing, and more.

Software Review 138

Software Review Software Mobile Scale 138

User Pilot

APRIL 29, 2024

A good SaaS renewal strategy helps drive customer retention , increases the customer lifetime value , and improves your monthly recurring revenue. The renewal rate is calculated as the number of customers who renew their subscription divided by the total number of customers up for renewal at any given period.

SaaS Payments 102

SaaS Payments Business SaaS Payment Solutions 102

Baremetrics

MAY 4, 2021

Financial forecasting models are used to predict financial outcomes within a specified area of your business, like recurring revenue or payroll. Adopting this approach provides you with invaluable insights into your subscription-based business, helping you calculate costs, improve budgeting, and allocate resources. view our live demo!

Forecasting 98

Forecasting Benchmarks Finance Subscription 98

User Pilot

NOVEMBER 29, 2023

Book a demo to learn more. For SaaS companies, this could mean taking a demo , registering for a free trial, or signing up for a newsletter. Here are the industry averages: Website visitors to free trial conversion rate : The industry benchmark for this metric sits at 8.5%. What is conversion rate optimization (CRO) marketing?

Customer Lifetime Value 102

Customer Lifetime Value Marketing Benchmarks Acquisition 102