FastSpring

MAY 20, 2024

Brad was able to see where FastSpring was making those investments, as product updates rolled out and as future timelines and roadmaps were shared with Stardock by their Customer Success Manager, Danica. Tax compliance, include calculation, collection, and remittance of VAT and sales taxes.

SaaS Payments 158

SaaS Payments Payments Merchant Services Payment Solutions 158

User Pilot

JULY 6, 2023

1 – Userpilot Userpilot is a customer success platform with the ability to create, design, and trigger in-app surveys , either from scratch or by using any of the multiple templates available. We know it’s perfect for customer success and product marketing because we built it for it. HIPAA compliance and SLA.

Payment Solutions 98

Payment Solutions Payment Methods Software Review Payments 98

User Pilot

MAY 16, 2023

Once we’ve got the figures to benchmark against, let’s try to find the value metrics for your company. It allows product managers, marketers , and customer success managers to collect user feedback, track and analyze product usage and drive product adoption with personalized in-app onboarding experiences.

Metrics 98

Metrics Customer Lifetime Value SaaS Pricing 98

Chart Mogul

MARCH 21, 2019

Each person is responsible for their own success and development. Salespeople must go beyond compliance, beyond a sales playbook. One easy way to get your team to lead with value is to help them understand what constitutes a true customer success story. Using ASP to benchmark your SaaS sales team. Storytelling.

Sales Recruiting 68

Sales Recruiting Sales Technical Review Software Review 68

SaaStr

JUNE 10, 2021

You most likely are linking to external sources of data, external software packages that you embed in the product and turn into what you’re delivering to the customers. And there could be other work, there could be work done by the customers of the customers that’s included. You have to keep record of everything.

Outsourcing Services 159

Outsourcing Services Marketplace as a Service Outsourced Development Scale 159

Sales Hacker

JUNE 21, 2019

It doesn’t need to be written in formal language or pass your compliance review. Your sales plan should be based on actual field data and only use benchmarks and quantities that are measurable. Include a sales action plan for individual areas of sales: SDRs and account executives, sales ops, sales enablement, customer success, etc.

Sales 80

Sales Forecasting Market Segmentation Sales Enablement 80

SaaSOptics

MAY 6, 2022

Accurate and up-to-date financial records display the current state of your business, help you maintain GAAP/IFRS compliance, and prove to potential VCs that your company is worth the investment. A strong customer core helps early-stage companies retain users and expand deal sizes within their existing customer base.

SaaS 76

SaaS Scale Underperforming Technical Team Forecasting 76

User Pilot

NOVEMBER 29, 2023

It’s essential to choose product research tools that can provide the right insights for your business objectives, deliver high-quality data, are customizable, are easy to use, integrate with your tech stack, and offer great customer support. Userpilot brings more than the ability to trigger NPS surveys inside your app for research.

Strategy 104

Strategy Scale Outsourced Development Market Research 104

User Pilot

AUGUST 31, 2023

Data inaccuracies due to factors such as ad blockers, referral spam, or privacy compliance. had this to say about Heap – “… Heap doesn’t make us regret not having thought ahead, and instead, we feel rewarded with historical data and benchmarks for conversion and click rates for anything we can think of.”

Software Review 104

Software Review Technical Review Underperforming Technical Team Retention 104

Sales Hacker

APRIL 1, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Hayden Stafford is the President and Chief Revenue Officer (CRO) at Seismic, where he oversees the global go-to-market (GTM) organization, including pre-sales, sales, customer success, services, partners, and more. It’s may not be sexy.

Scale 63

Scale VP of Engineering Outsourcing Services Enterprise 63

User Pilot

NOVEMBER 25, 2023

Heap pros As a cutting-edge digital insights platform, Heap offers several valuable features for product developers, marketers, and customer success teams. Pro – Tailored for enterprise businesses with robust security and compliance requirements. It’s particularly valuable for B2B companies and helps minimize churn.

Retention 84

Retention Software Review Technical Review Scale 84

SmartKarrot

JANUARY 19, 2022

Role: Director of Customer Success Location: Nashville Metropolitan Area, US (Hybrid) Organization: LNCsearch As a Director of Customer Success, you will manage the workflow of the call center and ensure compliance with established benchmarks and standards. Function as the voice of the customer.

Merchant Services 3

Merchant Services Customer Success Scale Outsourced Development 3

SaaStr

NOVEMBER 19, 2019

In fact, we were below benchmarks for SaaS companies. Some compliance factors had added fuel to our fire in terms of more people wanting to adopt. Nancy Ham : I had to cross idea number one off my list of rationalizing marketing. Then I went over to the sales department. Heidi Jannenga: As I mentioned before, we were boot strapped.

Scale 184

Scale SMB VP of Engineering Leadership 184

ProfitWell

FEBRUARY 26, 2020

This will serve as a benchmark when gauging Retain’s performance. Gainsight approaches customer retention through their customer success platform, Gainsight CS. Using data is always a great way to gain better insight into a customer. Implementing Retain is also a very straightforward and secure process.

Payment Solutions 52

Payment Solutions Retention Payments Software Review 52

User Pilot

OCTOBER 30, 2023

Heap pros As a cutting-edge digital insights platform, Heap offers several valuable features for product developers, marketers, and customer success teams. Pro – Tailored for enterprise businesses with robust security and compliance requirements. So, we are using the $0K value as a benchmark to review the different plans.

Engagement 52

Engagement Payments SaaS Payments Payment Services 52

User Pilot

OCTOBER 30, 2023

Heap pros As a cutting-edge digital insights platform, Heap offers several valuable features for product developers, marketers, and customer success teams. Pro – Tailored for enterprise businesses with robust security and compliance requirements. So, we are using the $0K value as a benchmark to review the different plans.

Payments 52

Payments SaaS Payments Payment Solutions Payment Services 52

User Pilot

OCTOBER 30, 2023

Heap pros As a cutting-edge digital insights platform, Heap offers several valuable features for product developers, marketers, and customer success teams. Pro – Tailored for enterprise businesses with robust security and compliance requirements. So, we are using the $0K value as a benchmark to review the different plans.

Payment Solutions 52

Payment Solutions Payments Payment Methods Payment Services 52

User Pilot

OCTOBER 30, 2023

Heap pros As a cutting-edge digital insights platform, Heap offers several valuable features for product developers, marketers, and customer success teams. Pro – Tailored for enterprise businesses with robust security and compliance requirements. So, we are using the $0K value as a benchmark to review the different plans.

Payments 52

Payments Payment Methods Payment Solutions Payment Services 52

User Pilot

OCTOBER 30, 2023

Heap pros As a cutting-edge digital insights platform, Heap offers several valuable features for product developers, marketers, and customer success teams. Pro – Tailored for enterprise businesses with robust security and compliance requirements. So, we are using the $0K value as a benchmark to review the different plans.

SaaS Payments 52

SaaS Payments Payments Payment Services Payment Solutions 52

User Pilot

OCTOBER 30, 2023

Heap pros As a cutting-edge digital insights platform, Heap offers several valuable features for product developers, marketers, and customer success teams. Pro – Tailored for enterprise businesses with robust security and compliance requirements. So, we are using the $0K value as a benchmark to review the different plans.

Payments 52

Payments Payment Solutions Payment Services Payment Methods 52

User Pilot

FEBRUARY 26, 2024

These include satisfaction benchmarks like CSAT or CES surveys and open-ended questions about specific features. These include satisfaction benchmarks like CSAT or CES surveys and open-ended questions about specific features. There are other survey types to choose from and you can even create your own custom survey.

Software Review 52

Software Review Technical Review Pricing Onboarding 52

User Pilot

MARCH 14, 2024

Heap’s pros As a cutting-edge digital insights platform, Heap offers several valuable features for product developers, marketers, and customer success teams. Pro – Tailored for enterprise businesses with robust security and compliance requirements. What are the pros and cons of Heap? Conclusion There you have it.

Technical Review 52

Technical Review Software Review Systems Review Pricing 52

User Pilot

MARCH 14, 2024

This makes it possible to identify actionable insights from specific user cohorts and benchmark performance between segments. There are other survey types to choose from and you can even create your own custom survey. Conclusion There you have it.

Software Review 52

Software Review Retention Technical Review Systems Review 52

OPEXEngine

FEBRUARY 22, 2022

Customer success is usually staffed by a mix of customer support, sales, and engineering folks contributing some portion of their time to the Cost of Revenue. For this segment, Avalara reports on Customer Count, Core Customer Revenue as a percentage of Total Revenue, and Net Retention.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

User Pilot

MARCH 14, 2024

Heap’s pros As a cutting-edge digital insights platform, Heap offers several valuable features for product developers, marketers, and customer success teams. Pro – Tailored for enterprise businesses with robust security and compliance requirements. What are the pros and cons of Heap? Conclusion There you have it.

Technical Review 52

Technical Review Software Review Systems Review Pricing 52

User Pilot

MARCH 14, 2024

Heap’s pros As a cutting-edge digital insights platform, Heap offers several valuable features for product developers, marketers, and customer success teams. Pro – Tailored for enterprise businesses with robust security and compliance requirements. What are the pros and cons of Heap? Conclusion There you have it.

Technical Review 52

Technical Review Software Review Systems Review Pricing 52

User Pilot

MARCH 14, 2024

Heap’s pros As a cutting-edge digital insights platform, Heap offers several valuable features for product developers, marketers, and customer success teams. Pro – Tailored for enterprise businesses with robust security and compliance requirements. What are the pros and cons of Heap? Conclusion There you have it.

Technical Review 52

Technical Review Software Review Pricing Underperforming Technical Team 52

User Pilot

MARCH 14, 2024

This makes it possible to identify actionable insights from specific user cohorts and benchmark performance between segments. There are other survey types to choose from and you can even create your own custom survey. Conclusion There you have it.

Software Review 52

Software Review Technical Review Pricing Retention 52

User Pilot

NOVEMBER 28, 2023

Heap pros As a cutting-edge digital insights platform, Heap offers several valuable features for product developers, marketers, and customer success teams. Pro – Tailored for enterprise businesses with robust security and compliance requirements. Let’s take a closer look at its benefits.

Engagement 52

Engagement Software Review Technical Review Scale 52

User Pilot

MARCH 14, 2024

Heap’s pros As a cutting-edge digital insights platform, Heap offers several valuable features for product developers, marketers, and customer success teams. Pro – Tailored for enterprise businesses with robust security and compliance requirements. What are the pros and cons of Heap? Conclusion There you have it.

Technical Review 52

Technical Review Software Review Pricing Underperforming Technical Team 52

User Pilot

MARCH 14, 2024

Heap’s pros As a cutting-edge digital insights platform, Heap offers several valuable features for product developers, marketers, and customer success teams. Pro – Tailored for enterprise businesses with robust security and compliance requirements. What are the pros and cons of Heap? Conclusion There you have it.

Technical Review 52

Technical Review Software Review Pricing Underperforming Technical Team 52

User Pilot

AUGUST 31, 2023

Data inaccuracies due to factors such as ad blockers, referral spam, or privacy compliance. had this to say about Heap – “… Heap doesn't make us regret not having thought ahead, and instead, we feel rewarded with historical data and benchmarks for conversion and click rates for anything we can think of.”

Software Review 59

Software Review Technical Review Underperforming Technical Team Retention 59

User Pilot

DECEMBER 10, 2023

Heap pros As a cutting-edge digital insights platform, Heap offers several valuable features for product developers, marketers, and customer success teams. Pro – Tailored for enterprise businesses with robust security and compliance requirements. Let’s take a closer look at its benefits.

Churn 52

Churn Software Review Technical Review Scale 52

User Pilot

NOVEMBER 28, 2023

Heap pros As a cutting-edge digital insights platform, Heap offers several valuable features for product developers, marketers, and customer success teams. Pro – Tailored for enterprise businesses with robust security and compliance requirements. Let’s take a closer look at its benefits.

Technical Review 52

Technical Review Software Review Scale Pricing 52

User Pilot

NOVEMBER 27, 2023

Heap pros As a cutting-edge digital insights platform, Heap offers several valuable features for product developers, marketers, and customer success teams. Pro – Tailored for enterprise businesses with robust security and compliance requirements. Let’s take a closer look at its benefits.

Technical Review 52

Technical Review Software Review SaaS Scale 52

User Pilot

NOVEMBER 27, 2023

Heap pros As a cutting-edge digital insights platform, Heap offers several valuable features for product developers, marketers, and customer success teams. Pro – Tailored for enterprise businesses with robust security and compliance requirements. Let’s take a closer look at its benefits.

Technical Review 52

Technical Review Software Review SaaS Scale 52

User Pilot

NOVEMBER 24, 2023

Intercom’s functionality for user feedback: NPS surveys NPS surveys are used to measure customer satisfaction, loyalty, and advocacy. Frequent customer satisfaction benchmarking can also help you predict churn. These include satisfaction benchmarks like CSAT or CES surveys and open-ended questions about specific features.

Software Review 52

Software Review Onboarding AI Search Subscription 52