Chart Mogul

OCTOBER 3, 2019

The design of your product? . Marketing? . After your product/market fit, your business model is the most important consideration if you’re to save your business from the startup graveyard. Or it can be segmented by marketing channel, geography/market, cohort, or any other way that makes sense to your business.

Acquisition 91

Acquisition Underperforming Technical Team Startup Customer Lifetime Value 91

SaaStr

JANUARY 12, 2023

Management teams must determine how to thrive in a downturn to position their businesses for profitable growth. Companies that operate above 40% revenue growth rate and profit margin stand to generate a sustainable profit, while those operating below 40% may have cash flow or liquidity issues. . “It’s

Consulting 47

Consulting Underperforming Technical Team Management Marketing 47

Casey Accidental

NOVEMBER 13, 2019

SAAS-like: any number of different models where a business sells software to businesses online, but does not charge via a subscription e.g. transactional or pre-revenue. Developer platform: a business where developers can build businesses on top of the business’s software and charge customers. Slack, Adobe, Atlassian.

Marketplace as a Service 106

Marketplace as a Service Business Model Business Underperforming Technical Team 106

SaaStr

APRIL 17, 2019

Prior to Harness, Stephen was VP of Marketing at Glassdoor, managing a team of 52 in product marketing, helping grow B2B revenue from $19m to $90m in just 2 years, leading to their $1.2Bn acquisition. Steve has previously said, “Sales and marketing must be one team.” billion acquisition.

DevOps as a Service 100

DevOps as a Service Sales Recruiting Scale Sales Hiring 100

FastSpring

MARCH 27, 2023

Ryan Austin had VP-level experience in training when he decided to start a consulting business to help enterprise-level companies with their corporate learning and development initiatives. Ryan and his team noticed so many inefficiencies across the L&D workflows. “It There are now over 150 enterprise companies using the platform.

Payment Solutions 95

Payment Solutions Payment Services SaaS Payments VP of Engineering 95

User Pilot

MARCH 15, 2022

An effective go-to-market strategy includes a selling strategy, pricing model, target audience, and most suitable channels for marketing your product. Focusing on the proper metrics at this stage is crucial to how successful or bad your GTM plan will be. What is a go-to-market (GTM) strategy? GTM strategy.

Strategy 85

Strategy Marketing SaaS Customer Lifetime Value 85

User Pilot

MAY 13, 2021

Product intelligence is the magic that turns everyday products into smart machines. It’s what helps teams build great product experiences. From Alexa putting on your favorite tunes in the kitchen to Siri setting up your morning alarm, product intelligence is the bridge that connects people to products.

Underperforming Technical Team 52

Underperforming Technical Team Technical Review Social Media Software Review 52

Chart Mogul

OCTOBER 3, 2019

The design of your product? After your product/market fit, your business model is the most important consideration if you’re to save your business from the startup graveyard. Or it can be segmented by marketing channel, geography/market, cohort, or any other way that makes sense to your business. Peter Thiel.

Acquisition 52

Acquisition Startup Underperforming Technical Team Customer Lifetime Value 52

User Pilot

MARCH 18, 2021

Customer Retention Strategy for Your Marketing & Sales Departments How to Build Products Designed for Retention The Role of Product Marketers in Customer Retention The Customer Support Strategy Why Is The Data You Collect So Important to CS and Retention? vs. A Product Onboarding Tool for Startups.

Retention 52

Retention Strategy Underperforming Technical Team Technical Review 52

SmartKarrot

DECEMBER 24, 2021

In a few years, we have seen lots of B2B SaaS businesses flourish. Running a B2B SaaS business requires a shift in metrics that founders rely upon. Most people run their SaaS business just like any other B2B business. Failure to meet the right product-market fit . But, in reality, it is related to the market.

Underperforming Technical Team 10

Underperforming Technical Team Technical Review SaaS Systems Review 10

OpenView Labs

SEPTEMBER 22, 2021

But no matter how thick a skin you develop, it’s never fun to be told ‘no,’ especially after you’ve spent significant time with an investor exploring a potential deal. To make matters worse, the customers revealed that instead of paying for a seat for each team member, they bought one login and shared it amongst 10 people.

Technical Review 73

Technical Review Scale Development Team Review Software Review 73

FastSpring

APRIL 13, 2023

From leading sales at Zillow to brand strategy at Tumblr to revenue at FiscalNote (a global policy platform), Justin Scott started noticing a trend. Across markets, companies were “taking big data sets and visualizing them in interesting ways to create user experiences.” That’s where 3D products were really going to explode.

Payment Methods 124

Payment Methods Marketing Payments SaaS Payments 124

ProfitWell

FEBRUARY 28, 2020

Plus, Pipe, a B2B SaaS financial platform, raises $6 million. Pipe , a B2B SaaS financing platform, has raised $6 million in funding to help growing startups avoid dilution. And in doing so, it’s not just about the product-market fit , but the timing. What’s all the buzz over? Shoppers, subscribers, sellers—rejoice.

Payment Methods 52

Payment Methods Payments Payment Solutions SaaS Payments 52

SaaStr

JANUARY 10, 2020

Prior to Crossbeam, Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. In just four years, Podium has raised almost $100 million, with annual recurring revenue increasing to almost $60 million. The salesperson probably rolls up to you.

Sales Hiring 135

Sales Hiring Scale Outsourcing Services CTO Hire 135

Sales Hacker

DECEMBER 1, 2020

If you missed episode 137, check it out here: Team Selling: A Comeback Story for 2021 with Trish Bertuzzi. A career marketer’s advantage in growing holistic revenue [17:54]. The role of branding in marketing [19:27]. He talks about the journey of a marketer leading the entire revenue function on the path to CEO.

VP of Engineering 63

VP of Engineering Branding Scale Marketing 63

SaaStr

MARCH 8, 2019

People talk about B2B marketing. People talk about B2C marketing. Increasingly organizations talk about B2D marketing, to developers. But you’ve always coined this phrase “business to human marketing”, B2H. Some developer’s tinkering with something. We’ve got to buy it.”

Scale 109

Scale Sales Hiring Underperforming Technical Team Social Media 109

Intercom, Inc.

OCTOBER 1, 2020

Balance is a key element to navigating a roadmap – between customer-facing and internal, creativity and productivity, between different functions. Getting this right allows your teams to work in lockstep together. Des: Welcome to the 12th episode of Intercom on Product. Paul: Hey Des, glad to be here.

VP of Engineering 165

VP of Engineering Sales Hiring Underperforming Technical Team Engineering 165

Intercom, Inc.

OCTOBER 1, 2020

Balance is a key element to navigating a roadmap – between customer-facing and internal, creativity and productivity, between different functions. Getting this right allows your teams to work in lockstep together. Des: Welcome to the 12th episode of Intercom on Product. Paul: Hey Des, glad to be here.

VP of Engineering 165

VP of Engineering Sales Hiring Underperforming Technical Team Engineering 165

SmartKarrot

AUGUST 10, 2020

This puts substantial pressure on businesses to deliver higher-quality products and services, and also a better customer experience. B2B customer expectations are seemingly higher than B2C customers’ B2B businesses must rise to meet these growing expectations to remain competitive in their markets.

Underperforming Technical Team 19

Underperforming Technical Team Social Media Business Technical Review 19

User Pilot

MARCH 21, 2024

You can collect data via multiple sources, such as feedback surveys , user interviews, product data analytics , and firsthand observations from your customer-facing teams Create a high-level customer journey map with all the relevant touchpoints to contextualize the collected data. Let’s discuss these benefits in more detail.

Sales Recruiting 99

Sales Recruiting Underperforming Technical Team Interviewing Social Media 99

SaaStr

JULY 15, 2022

So how feasible do you think that works for a typical B2B SaaS business that probably our user-base is not too knowledgeable about [inaudible] on the internet for something specific in their day-to-day use case? But I almost never see mediocre outsource SEO really work for B2B. Jason Lemkin: But usually your teams can’t do that.

Scale 275

Scale Outsourcing Services Sales Hiring VP of Engineering 275

Chart Mogul

SEPTEMBER 15, 2023

We trust leaders to make decisions on what tools they need to get the most out of their teams. Guide to SaaS Revenue Recognition and Deferred Revenue in SaaS by Ben Murray, The SaaS CFO SaaS revenue recognition is an ongoing priority for SaaS accounting teams. Keep an eye out as we will be making regular updates.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

Intercom, Inc.

SEPTEMBER 19, 2019

This is the recipe for a mediocre sales team. Like a sports franchise, a top team should be both collaborative and competitive. The team has grown quite a lot, but it’s still tiny: we’re now close to 40 people in 13 different countries. On this week’s episode, I caught up with Steli to chat all things sales.

Sales Hiring 184

Sales Hiring Scale Underperforming Technical Team Sales 184

SaaStr

AUGUST 19, 2022

But maybe in SaaS and B2B things are pretty good. Jason Lemkin: Actually more than that, 10X revenues, only growing 22%. ZoomInfo, which probably all of us at least know if we don’t use, grew 54% last quarter at over a billion in revenue. Grew 33% year over year at almost 800 million in revenue. Jason Lemkin: Yep.

Scale 248

Scale Sales Hiring Scaling VP of Engineering 248

SaaStr

SEPTEMBER 23, 2020

As for David, prior to Hashicorp, he held some incredible roles including VP Marketing at Github and Hortonworks, Senior Director of Product Marketing @ VMWare, and then also spent over 5 years at Microsoft. As you can tell from that list, it was really a team effort, so huge thanks for that.

Scale 218

Scale Leadership Underperforming Technical Team Scaling 218

SaaStr

MARCH 8, 2019

People talk about B2B marketing. People talk about B2C marketing. Increasingly organizations talk about B2D marketing, to developers. But you’ve always coined this phrase “business to human marketing”, B2H. Some developer’s tinkering with something. We’ve got to buy it.”

Scale 53

Scale Sales Hiring Underperforming Technical Team Social Media 53

SaaStr

NOVEMBER 22, 2019

Before Optimizely, Travis spent 6 years at Salesforce in a number of sales roles including building the first Platform Sales team. What does Travis advise founders when it comes to uniting customer facing teams? * During his time at Optimizely, the company grew from from $7 to >$90M in ARR and from 40 to 400 people.

Underperforming Technical Team 166

Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 166

SmartKarrot

JANUARY 21, 2021

SaaS product management is the way of driving the development, launch, marketing, and improvement of company’s products. Some of the key responsibilities in SaaS product management include-. This needs to be chalked into a plan and communicated with higher-level teams for internal planning. Researching.

Management 11

Management SaaS Scale Underperforming Technical Team 11

SmartKarrot

FEBRUARY 2, 2021

Companies have realized the gain ratio between shelling out revenues on customer success vs net dollar retention which is more beneficial for them. This has given them the confidence to scale their customer success team ruthlessly. Customer Marketing. Product Marketing. Product Management. Product Marketing.

Customer Success 8

Customer Success Scale Underperforming Technical Team Software Review 8

SmartKarrot

SEPTEMBER 21, 2022

B2B or B2C, no matter what business model you operate, the key aim is to “grow and earn profits.” The math is quite simple -> if a customer is satisfied with your product and service, they will stick with you. Teams may also gather feedback by giving consumers a place to post their reviews, suggestions, or complaints.

Systems Review 10

Systems Review Scale Underperforming Technical Team Social Media 10

Chart Mogul

JULY 1, 2020

Customer interviews are a powerful tool that can help you better position your B2B product to attract and retain more customers. B2B marketing is much more complicated than consumer marketing. That’s because B2B businesses address particular niches, where customers don’t spend as much time online.

Interviewing 76

Interviewing B2B Marketing Underperforming Technical Team 76

SaaStr

NOVEMBER 21, 2019

Emilie Maret | Fellowship Team @ The Family. Our mission is to back the best product founders in Europe and yes. We’re a team of former investors and operators from the likes of Facebook, Deliveroo, and the Swedish payments company Klarna. We are a purely B2B fund, focused on software and fintech. Evgenia : Hi.

New CTO 154

New CTO Sales Hiring B2C CTO Hire 154

SaaStr

FEBRUARY 21, 2020

Prior to its July 2002 acquisition by Novell, SilverStream was a public company that had reached a revenue run rate in excess of $100M, with approximately 800 employees and offices in more than 20 countries around the world. What is the most common mistake B2B companies make in the hunt for PMF? Three of those companies went public.

Scale 197

Scale Sales Hiring Underperforming Technical Team Sales Recruiting 197

Sales Hacker

FEBRUARY 19, 2019

Lauren Bailey’s award-winning sales firm Factor 8 has been instrumental in helping sales teams with their sales and management development programs. She also understands that even the most well-intentioned sales leaders may need guidance to include more women in their sales teams. Bill Binch – CRO at Pendo.

VP of Engineering 11

VP of Engineering Sales Hiring Sales Underperforming Technical Team 11

Navint

FEBRUARY 20, 2019

Earlier this year, we welcomed Sean Joyce to the Navint team. Sean has over 15 years of expertise in recurring revenue technologies, most recently hailing from Salesforce where he was a senior member of the product marketing team responsible for Salesforce CPQ & Billing. Navint sees across the entire spectrum.

Payments 53

Payments Technology Scale Revenue 53

Chart Mogul

JULY 1, 2020

Customer interviews are a powerful tool that can help you better position your B2B product to attract and retain more customers. B2B marketing is much more complicated than consumer marketing. That’s because B2B businesses address particular niches, where customers don’t spend as much time online.

Interviewing 52

Interviewing B2B Marketing Underperforming Technical Team 52

ChurnZero

JUNE 3, 2022

VC and PE firms now ask founders about the metrics owned by CS teams, specifically NRR and GRR , within the first ten minutes of conversation. The switching costs are lower, bringing with it a new set of disciplines and KPIs we need to master if we’re going to retain those clients and keep that predictable revenue stream.

Customer Success 52

Customer Success Sales Hiring B2B Technical Review 52