SaaStr

MARCH 17, 2023

Buying software has changed significantly over the past 27 years. His first software-buying journey at age 24 involved researching in magazines, calling companies, and receiving demo CDs in the mail. What did software buying look like in the ‘90s? Software was physically shipped to you after purchase.

Marketplace as a Service 196

Marketplace as a Service Software Review Technical Review Azure 196

Clouded Judgement

SEPTEMBER 8, 2023

Every week I’ll provide updates on the latest trends in cloud software companies. ” We saw some green shoots in AWS and a few other consumption names, and overall sentiment seemed more positive. ” We saw some green shoots in AWS and a few other consumption names, and overall sentiment seemed more positive.

Cloud 169

Cloud Software Review AWS Trends 169

SaaStr

FEBRUARY 22, 2023

Same software, dude. But same software. How many sales reps, how much marketing spend, how many engineers will you really need? Make sure your assumptions are crystal clear, and then have really smart, experienced SaaS executives (including marketers) review them and challenge you. Some solid updates, yes. And what mix?

Scale 195

Scale Sales Hiring Venture Capital AWS 195

How To Buy Saas

OCTOBER 14, 2021

Black Friday Saas Deals is one of the greatest sales of the year and this sale is going to live now with exciting discounts on tons of SaaS Tools that usually businesses need in order to manage their operations. If you are satisfied with the software you can continue, else you can claim a refund. in a very smooth way.

SaaS Payments 108

SaaS Payments Payment Solutions Payment Methods Software Review 108

All that Saas

JUNE 22, 2021

In this Ayoa review, we will look at OpenGenius’s powerful mind mapping and online collaboration platform. We believe that Ayoa provides its users with the right features to create one unique software. Ayoa Review (2021) – Mind Mapping & Whiteboarding Software. RRP) by author & CEO, Chris Griffiths.

Software Review 52

Software Review Technical Review Systems Review Payment Methods 52

ChurnZero

JUNE 24, 2022

The webinar’s Q&A session uncovered great tips and insights, including advice on whether SaaS businesses should implement price increases due to inflation, if Customer Success should be considered an OPEX or a COGS, and how much of the total operating budget CS should account for. We will do our due diligence and understand what that is.

Benchmarks 98

Benchmarks Retention Software Review Technical Review 98

How To Buy Saas

OCTOBER 11, 2023

Promotional emails are the ones you draft for specific email campaigns to promote products and services, to reach target customers, and boost sales. Amazon also offers you the option to access the API using the AWS Command Line Interface (AWS CLI) or the AWS Software Development Kit (SDK). and many more.

Technical Review 52

Technical Review Software Review Payment Methods Systems Review 52

Chart Mogul

DECEMBER 22, 2021

Both the apps now let you and your team log in easily via QR codes. QR codes — added the ability to quickly copy your newly created API keys by scanning the QR code (instead of needing to type them out on your mobile device). This year, we also migrated ChartMogul to AWS cloud. Our most popular content this year.

Software Review 52

Software Review Systems Review Payment Features PayPal 52

SaaStr

JULY 1, 2020

An open discussion with Sam Blond, CSO at Brex, and Kristen Habacht, VPS at Atlassian, about adjusting their sales process during Covid-19. Kristen Habacht runs EDR sales at Atlassian, which I got a check today, $40 billion-$50 billion company. Four, people in the sale? Kristen Habacht: Well, there’s none in sales.

Merchant Services 170

Merchant Services Scale Sales Recruiting Sales 170

How To Buy Saas

NOVEMBER 21, 2021

On the other hand, Certain brands and companies use the Thanksgiving holiday to begin off their sales, which can last up to a week beyond. BeforeSunset Reviews: Details, Pricing, & Features. WPOven Reviews: Details, Pricing, & Features Editor choice. Reviews: Details, Pricing, & Features. Buy product.

SaaS Payments 52

SaaS Payments Payment Methods Software Review Payment Solutions 52

Scytale

MAY 15, 2024

These specialized software solutions help automate evidence collection, and give you a central place to manage policies, controls, audits, risk assessments, security awareness training, and more. Plus, we offer tons of integrations with your favorite tools, including GitHub, Google Workspace, AWS, ClickUp, and more.

compliance 52

compliance Technical Review Systems Review Software Review 52

SaaStr

JUNE 3, 2020

The SaaS Trust Crisis is making it harder to market and sell software and services than ever before. And today, I’m very excited to be the co-founder and CEO of G2 where we’re building the world’s leading marketplace for SaaS software. The situation is getting worse. Godard Abel | Co-Founder and CEO @ G2.

Software Review 173

Software Review Scale Technical Review SaaS 173

Intercom, Inc.

OCTOBER 14, 2019

For a long time, I thought my inability to bluff would hamstring me in sales, but now I see it differently. I’ve come to view authenticity as a kind of sales superpower. The old world of sales was akin to a high stakes poker table where buyers and sellers wore dark sunglasses and headphones to avoid tipping their hand.

Software Review 162

Software Review AWS Social Media Machine Learning 162

FastSpring

DECEMBER 21, 2020

My first job in tech was in 1998 as a software developer. You end up having very long, large meetings about tech and doing your due diligence. It is always really cool to talk to sales leaders, and Brian is a genuine down to earth guy. But I do enjoy running an awful lot. I’m going to date myself.

Technical Review 78

Technical Review Development Team Review Software Review AWS 78

ChurnZero

JUNE 24, 2022

The webinar’s Q&A session uncovered great tips and insights, including advice on whether SaaS businesses should implement price increases due to inflation, if Customer Success should be considered an OPEX or a COGS, and how much of the total operating budget CS should account for. We will do our due diligence and understand what that is.

Benchmarks 52

Benchmarks Retention Software Review Technical Review 52

Baremetrics

DECEMBER 7, 2023

The reason for the error is often very simple – their bookkeeper lumps all expenses from Amazon under hosting (or worse, software). Quickbooks suggestion engine thinks both of these should go to Software & Tools – G&A. How do you want to apply this rule : Auto-categorize and manually review.

Banking 52

Banking Outsourcing Services SaaS Payments SaaS 52

User Pilot

FEBRUARY 21, 2023

You need to install a snippet of tracking code at the top of your site and Heap does the rest. G2 reviewers give Heap an average score of 4.3, Customers praise Heap mostly for its easy and code-free set-up and intuitive user interface. Heap vs Pendo: Heap Review. Heap vs Pendo: Heap Review. How does it work?

Software Review 88

Software Review Underperforming Technical Team Technical Review Systems Review 88

SaaStr

JUNE 19, 2020

And I wanted to review 16 rookie errors that I see founders make again and again, when pitching investors, where there’s no need to make these mistakes. It’s a sales pitch. It is a specialized version of sales, but it is sales, no doubt. Jason Lemkin: In late stage, often the investors are in sales.

Software Review 162

Software Review Technical Review Sales Hiring Healthcare 162

User Pilot

MAY 10, 2023

Amazon grants its AWS customers access to its recommendation engine to help them personalize their user experience. Types of AI Marketing There are four groups of AI apps in marketing today, including: Source: Havard Business Review. Synthesia helps you create professional videos without cameras, sophisticated microphones, models, etc.

Artificial Intelligence 60

Artificial Intelligence AI Search AI Machine Learning 60

Intercom, Inc.

FEBRUARY 21, 2019

com’s CMO Ryan Bonnici believes software purchasing will continue to evolve into a more authentic selling and buying experience. Here are five quick takeaways: Selecting software can seem like a small decision, but it can be the x-factor for your company. Building your business on software. Ryan joined G2.com Ryan: Sure.

Education 123

Education Sales Hiring Software Review Sales Recruiting 123

SaaStr

MAY 14, 2019

There were still a lot of people that told us we needed to build on premise software. This model of trialing and buying a software that doesn’t make any sense. And when you build your software, you had nothing. And we ran it on own software in someones basement. Zero experience for building software companies.

Cloud 175

Cloud Sales Recruiting Scale AWS 175

Sales Hacker

OCTOBER 7, 2021

Women in sales often have a polarizing experience. In the Sales Hacker video series Aha Moments , I asked 10 women: “What is one ‘aha moment’ you’ve had in your sales career?”. The conversations that followed were so authentic and encouraging that we decided to expand this conversation to other badass women in the sales world.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SaaStr

SEPTEMBER 12, 2019

Your sales team becomes more efficient, your customer success team becomes efficient, your customers like you more. Atlassian famously does not have a sales team. I’m obsessed right now with three different new startups that I could never invest in because they’re not enterprise software. People will love using it.

Investment 100

Investment Underperforming Technical Team Sales Hiring Software Review 100

Intercom, Inc.

JULY 24, 2018

Due to our rapid growth, we needed to scale the team remotely before opening an office. You can get an awful lot of focused work done in the quiet of your own home, and of course you’re free to rock your pyjamas all day long if you please. Simultaneously, I’ve watched the APAC customer base increase more than 900%.

Sales Hiring 149

Sales Hiring Company Culture Scale Customer Support 149

Audacix

OCTOBER 5, 2019

As enterprises increasingly become more open to introducing cloud software to their environments, you as a cloud provider must proactively anticipate their concerns and address them. But they are considering all of them after your sales meetings have ended. Why are enterprise buyers' concerned about cloud software security?

Cloud 45

Cloud Enterprise Software Review Cybersecurity 45

Intercom, Inc.

JANUARY 12, 2022

. “[Our research] opened up new markets for this product without them having to go through the other kinds of experimentation they were originally planning” After doing a bunch of analysis and digging into it, they realized the videos were too slow in certain countries because of where their data centers or AWS environments were located.

Data 151

Data Airlines AWS Underperforming Technical Team 151

Casey Accidental

DECEMBER 11, 2023

To continue its growth, instead of investing in new product value, Eventbrite kept grafting new growth loops onto this core loop to acquire more event creators and drive more ticket sales per event, creating a much more complicated growth model that looks like the below. Next is the size and growth of the market.

Payments 113

Payments Scale Payment Solutions Technical Review 113

SaaStr

APRIL 30, 2022

Customer acquisition is basically how much do you spend in terms of sales people, sales team, and in terms of marketing to acquire a new customer. The key here is knowing what your sales model is. And there are basically two sales models out there. Kind of extreme sales models out there for SaaS businesses.

SaaS Payments 230

SaaS Payments Metrics Payment Methods Scale 230

OPEXEngine

JANUARY 11, 2022

For example, technology companies like AWS, GCP, and Snowflake offer no contracts for customers interested in using their self-service option or beta-testing the solution. This is true even when there are minimum commitment contracts or a committed pool of fund contracts due to the lack of understanding usage uptake.

Pricing 52

Pricing Payment Solutions Outsourced Development Compensation 52

Sales Hacker

MAY 19, 2020

This week on the Sales Hacker podcast, we speak with Tom Williams , Cofounder and CEO at DealPoint. DealPoint is the first sales platform for customer-centric sales teams. Subscribe to the Sales Hacker Podcast. Welcome to the Sales Hacker Podcast. But the ultimate milestone isn’t the contract. We’re on iTunes.

Scale 93

Scale Payment Methods Payment Services Sales Hiring 93

SaaStr

JULY 20, 2021

That was in no small part due to having a board that was aligned with David’s vision. It’s a brutal, awful slog in the start. I would say, it’s always good to call out just how awful it is to be a founder, to be an entrepreneur, because that is a unique perspective that you bring to the board room that no one else shares.

Underperforming Technical Team 239

Underperforming Technical Team Sales Hiring AWS Business Model 239

ChurnZero

AUGUST 11, 2020

Did you know that 60% of SaaS companies reported a negative impact on customer retention and upsell deals due to the pandemic? You and I both know how awful it feels to have someone disregard what we say and focus on their end goal instead. This is a guest blog post by Anita Toth, Chief Churn Crusher. . This is shocking.

Retention 97

Retention Strategy Underperforming Technical Team Software Review 97

SaaStr

MAY 15, 2020

333: Bridget Gleason is the Head of Sales and Customer Success @ Tidelift, the company providing managed open source, backed by maintainers. Before Tidelift, Bridget was VP of Sales @ Logz.io and before that was VP of Corporate Sales @ Sumo Logic where she drove ARR up by a record 237%. Loving our podcast content?

Sales Hiring 188

Sales Hiring Scale Technical Review Outsourcing Services 188

OpenView Labs

FEBRUARY 2, 2021

almost exactly a year ago, nobody knew how exactly it’d affect the software industry. Executives used to buy software for their employees, but now employees tell them what to buy. This is the end user era—and end users aren’t willing to make a buying decision until they know for sure that the software is going to truly work for them.

Product Marketing 58

Product Marketing Trends Scale Marketing 58

SaaStr

SEPTEMBER 13, 2020

We’ve all seen AWS and what they’ve done with their platform. If you think of this in the context of software, it’s particularly powerful because for years, we’ve been seeing the visionaries out there promoting this transition. The dark blue bar here is cloud as a percentage of worldwide software spend.

Sales Hiring 152

Sales Hiring Scale Payments Cloud 152

Intercom, Inc.

JANUARY 24, 2019

Machine learning can get the right message or recommendation out in a responsive way – not just from the customer’s next best action, but from the sales perspective, too. I had done some software consulting. So we said, “Hey, why don’t we do that with enterprise software?”

Scale 151

Scale Machine Learning Artificial Intelligence AI 151

User Pilot

APRIL 21, 2023

Product analysis is the process of collecting, filtering, and analyzing data regarding all aspects of product performance to inform decisions related to product development, marketing, and sales. Track it if you want to improve the effectiveness of your marketing and sales operations. What is the purpose of product analysis?

Underperforming Technical Team 87

Underperforming Technical Team SaaS Onboarding Retention 87