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What’s New at Google Cloud with CMO Alison Wagonfeld

SaaStr

Alison brings the perspective of all sides of a startup, from investing to SaaS to Cloud. For Google Workspace, they invested in expanding and building Google Meet and the rest of the workspace during 2020. What they’re seeing with GenAI and Google Cloud is an opportunity to grab share from AWS.

Cloud 259
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Intercom’s Rich Archbold on how to run less software

Intercom, Inc.

I started at Amazon before they had Amazon Web Services (AWS) so I was lucky enough to see AWS born out of the guts of all of the great operations work done for the amazon.com retail website. You can think of them beginning from very base infrastructural technologies, and in our case we’re betting exclusively on AWS as a cloud vendor.

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Run Less Software

Intercom, Inc.

Investing in things that enable us to move faster and leaner for the long term. Our engineers also write a lot of Ruby code, which knits together a lot of AWS, infrastructure, platform and SaaS technologies that form the core of Intercom’s backend infrastructure. Best in class public companies (e.g. Google, Microsoft, Apple).

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Calm’s Will Larson on how to build a technical leadership career

Intercom, Inc.

” I talked to a staff designer, reached out, and actually staff.design is a website with interviews with staff designers, and it’s like, what is a staff designer? And one of the areas I work in is AWS cost management, and snacking there is so easy. But does this address any of the problems I was supposed to be fixing?

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SaaStr Podcasts for the Week with Outreach and OverView — December 20, 2019

SaaStr

This interview originally aired as Episode 229 on April 29, 2019. Below, we’ve shared the transcript of Harry’s interview with Manny. If I were to try to sell to AT&T, who is a customer now, or to AWS, who’s a customer now, they actually walked me out the door of AWS. Loving our podcast content? Harry Stebbings.

Scale 144
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Product Story telling in SaaS

Upscope

It can also help encourage them to want to support the company itself , if they get invested in your backstory. If you interview most customer support reps they'll probably be polite about their job's stress points but dig a little deeper and the underlying pain emerges. Definition of brand story telling: ". Start with the pain point.

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Q&A with Maria Pergolino, Anthony Kennada, Aaron Ross and Jason Lemkin (Video + Transcript)

SaaStr

Maria : Yeah, I think, coming from a marketing side and thinking about that as a marketer, marketing is all about investments. There’s none of the brands that you’ve seen get to an IPO or continue on to a Fortune 500 company that is not making some significant investments there. ” I’m like, that sounds awful.