SaaStr

APRIL 14, 2025

It’s one of the best ways to informally meet VCs! With 1:1 Meet-a-VC matchmaking and curated sessions, youll have unparalleled access to the capital you need to scale. And B2B founders, sign up for the 2nd annual Founder-VC brunch on May 15th!

VP of Engineering 192

VP of Engineering CTO Coach VPCs (Virtual Private Cloud) Scale 192

IT World

NOVEMBER 28, 2022

Just days after announcing the close of its consumer-oriented Wickr Me encrypted messaging service, Amazon Web Services (AWS), at its annual re:Invent conference on Monday, said that it was making the enterprise version of the app generally available. To read this article in full, please click here

AWS 122

AWS Enterprise 122

Clouded Judgement

FEBRUARY 7, 2025

They each have some of the largest cloud businesses in the world in AWS, Azure and Google Cloud respectively. The information provided is believed to be from reliable sources but no liability is accepted for any inaccuracies. This is for information purposes and should not be construed as an investment recommendation.

Systems Review 144

Systems Review Cloud AI Artificial Intelligence 144

Intercom, Inc.

JANUARY 12, 2021

This post is an adaptation of a talk I recently gave at the Amazon Web Services (AWS) community day event in Dublin about the technical strategies I’ve experienced that don’t work and the ones that have helped us to grow and scale at Intercom. At Intercom, we’ve found success running Lambda as glue code between AWS services.

Technical Review 269

Technical Review Scale multi-cloud Kubernetes Scaling 269

Clouded Judgement

OCTOBER 11, 2024

The hyperscalers (AWS, Azure, GCP) are always some of the first companies to report earnings during earnings season (coming up in 2 weeks), and there’s always a read through for consumption names (meaning people believe there’s a correlation). This post and the information presented are intended for informational purposes only.

Cloud 167

Cloud Cost optimization & reporting GCP(Google Cloud Platform) Software Review 167

SaaStr

DECEMBER 20, 2023

Growing Almost 50% as Approaches $2B in ARR The exact growth rate is based on an The Information report from a few weeks ago, and it seems about right looking at their published metrics. (@jasonlk) December 19, 2023 5 Interesting Learnings: #1. That’s awfully impressive. Importantly, growth has accelerated this year.

AWS 312

AWS B2C Scaling AI 312

SaaStr

APRIL 26, 2024

You give the model information and what you’re trying to predict. Then, it takes that information and makes a prediction. So, if you have bad or dirty examples where a negative case isn’t as informative as an almost positive one, you’ll struggle. When you train a model, it’s trial and error.

AI Search 293

AI Search AI Artificial Intelligence Scale 293

FastSpring

APRIL 29, 2025

To handle that, FastSpring scales infrastructure informed by each games unique needs, based on season resets, character releases, planned sales, new game launches, and more. Moreover, we have an enterprise-grade engineering team that has built and maintains a scalable and resilient cloud-native stack using AWS.

Payment Services 133

Payment Services Payments Payment Solutions Payment Methods 133

Chargify

AUGUST 17, 2020

However, with the introduction of Events-Based Billing by Chargify, this event-based billing model is now available to small and medium-sized businesses, giving them the ability to offer the same pricing models and bill customers just as precisely as Amazon Web Services (AWS) or the popular voice and messaging platform Twilio.

AWS 98

AWS Payment Services SaaS Payments Payments 98

SaaStr

AUGUST 8, 2023

Business Development Identify and assess partnership opportunities to drive growth Business Intelligence Turn data into insights to inform decision-making. In 2014, storage had historically been Dropbox’s most significant cost driver, with hundreds of millions of dollars spent on AWS.

Scale 238

Scale Finance Outsourcing Services Sales Recruiting 238

SaaStr

DECEMBER 20, 2023

For example, Google and AWS are already ZoomInfo customers, but only certain sub-segments within those businesses – not the entire org. It also delivers contextual information for what your communications to those companies should be based on your website, case studies, and its understanding of your business.

New CTO 316

New CTO Scale Sales Hiring CTO Hire 316

SaaStr

MARCH 31, 2022

And it’s one of the three large cloud vendors that we all know: Microsoft, AWS, and Google. AWS’s marketplace has seen 1.5 But also it’s allowed us to get much closer to our provider, I mean, we host and run 100% on AWS, but pull data from everywhere. It was pretty easy to drive that from our side.

Scale 262

Scale Marketplace as a Service Cloud SaaS Payments 262

SaaStr

APRIL 28, 2021

While there are many steps to getting your infrastructure setup ready for a SOC 2 audit, below are some simple settings you can start with, if you’re using AWS or GCP ( Secureframe also supports Azure). By implementing these 5 security changes, you’ll have finished some of the more time-consuming elements of getting SOC 2 ready.

Enterprise 284

Enterprise Software Review GCP(Google Cloud Platform) Azure 284

SaaStr

MARCH 22, 2023

Ed Lenta, the SVP and GM of Databricks, had the rare opportunity of scaling three hypergrowth companies — VMware, AWS, and Databricks. Sell To Customers How They Want To Be Sold To When Lenta first started building AWS in Australia, they were crude in how they thought about customers. Of course, we all know how that turned out.

Scale 262

Scale Scaling AWS Sales Hiring 262

Clouded Judgement

MAY 3, 2024

We now have results from the three hypersclaers (AWS / Azure / GCP). The most notable change in tone was Andy Jassy talking about AWS. The information provided is believed to be from reliable sources but no liability is accepted for any inaccuracies. ” Full quote below: “We're seeing a few trends right now.

Cost optimization & reporting 190

Cost optimization & reporting Cloud Software AWS 190

Clouded Judgement

FEBRUARY 2, 2024

Amazon on AWS : “…customers are continuing to shift their focus towards driving innovation and bringing new workloads to the cloud. Azure (excluding Azure AI) continued to decelerate, and while AWS did come in ahead of expectations, it wasn’t a blow out. Follow along to stay up to date!

Cost optimization & reporting 167

Cost optimization & reporting Cloud Azure AWS 167

Intercom, Inc.

AUGUST 30, 2022

Reduced admin, no more cycling through tools to find crucial information, and less time spent context-switching – all of which means more time regained for impactful work and deep focus. AWS – Cloud computing. Many of the biggest and best companies in the world use AWS – and many of them were once startups using AWS, too.

Scale 163

Scale Payment Services Startup AWS 163

Clouded Judgement

OCTOBER 27, 2023

Subscribe now Cloud Giants Report Q3 ‘23 Not a great signal for software this week from the Cloud Giants (AWS, Azure and Google Cloud)…After Q2 (3 months ago), the tone from the Cloud Giants around optimizations was largely: optimizations have started to ease, and net new workloads have picked up. That is not new.”

Cost optimization & reporting 157

Cost optimization & reporting Cloud Azure AWS 157

Intercom, Inc.

MARCH 26, 2020

Our cross-functional task force managing our internal response meets regularly to assess new information and to recommend and execute policies that take appropriate precautions for individual wellbeing and do our part in contributing to public health. Infrastructure services reliability.

AWS 192

AWS Business Scale Cloud 192

Intercom, Inc.

FEBRUARY 15, 2019

It required our engineers to dig into logs and combine all the relevant information of what happened to a user object at any given moment in time. Display this information in an easy-to-comprehend way. AWS Lamdba takes care of everything required to run and scale code with high availability. Automating repetitive tasks.

AWS 171

AWS Technology Engineering Customer Support 171

Clouded Judgement

SEPTEMBER 27, 2024

Subscribe now Foundation Models Are to AI what S3 was to the Public Cloud Many people look at 2006 as the birth of the public cloud - the year Amazon launched AWS. The information provided is believed to be from reliable sources but no liability is accepted for any inaccuracies. Follow along to stay up to date!

Cloud 176

Cloud GCP(Google Cloud Platform) AWS Azure 176

SaaStr

MAY 15, 2024

In B2B, you also have fixed costs, but you can diversify monetization based on tokens or seats, or in the case of AWS, however you like. Founders are busy, so if you don’t give them this information and experience quickly, they’ll find solutions elsewhere. You can’t spend enough time on onboarding.

Subscription 306

Subscription Payment Features B2B Mobile 306

Clouded Judgement

OCTOBER 20, 2023

Hyperscaler Preview Next week Amazon, Microsoft and Google report earnings and we’ll see Q3 data for AWS, Azure and Google Cloud. The information provided is believed to be from reliable sources but no liability is accepted for any inaccuracies. This post and the information presented are intended for informational purposes only.

Cloud 167

Cloud Azure AWS Software Review 167

Clouded Judgement

APRIL 11, 2024

It looks at the YoY dollar change in quarterly revenue from the hyperscalers (just looking at Azure / AWS because the data goes back further) going back a few years. If we break this down and look at Azure and AWS independently (graphs below), you’ll see how the AWS “swings” were a lot more volatile.

Cloud 184

Cloud Software Azure AWS 184

Clouded Judgement

APRIL 28, 2023

AWS (Amazon), Azure (Microsoft), and Google Cloud (Google) all reported this week. Then AWS appeared to add fuel to that hope before giving us a huge rug pull. After all, they had a lot of AI tailwinds, and benefited tremendously from consolidation (without a headwind of a larger base of smaller startups, like AWS).

Cloud 130

Cloud Azure AWS AI Search 130

Clouded Judgement

OCTOBER 28, 2022

Hyperscalers Report Quarterly Earnings This week we saw AWS (Amazon), GCP (Google) and Azure (Microsoft) report earnings. Overall, it wasn’t pretty… AWS grew 28% when expectations were 30-31%. This post and the information presented are intended for informational purposes only. Follow along to stay up to date!

Cloud 130

Cloud Azure AWS Cost optimization & reporting 130

Clouded Judgement

JANUARY 6, 2023

Cloud Downgrades This week UBS came out with a couple research reports citing concerns in AWS / Azure growth. This brings me back to AWS / Azure downgrades. This was the worst tone that we’ve heard in years from large AWS/Azure partners, a group that usually expresses different shades of optimism about AWS/Azure growth.”

Cloud 130

Cloud Azure AWS Underperforming Technical Team 130

Intercom, Inc.

NOVEMBER 3, 2021

We use the PagerDuty platform as our alert source, and its analytics features give us the information we need to break down alert frequency and response. A weekly summary of problems or performance degradations might be a better place for the information within the alert. We can divide alerting information into two broad categories.

Engineering 209

Engineering Software Review Systems Review AWS 209

SaaStr

JULY 1, 2024

Buyers upmarket are more sophisticated, looking for more expertise from you and talking to a different set of peers to get information about you. When you go upmarket, they’ll likely want you to integrate with some legacy technology, like MS Dynamics or AWS. Upmarket buyers are more concerned about product integrations than pricing.

Sales Hiring 305

Sales Hiring Scale SMB compliance 305

Clouded Judgement

AUGUST 2, 2024

Cloud Giants Report Q2 We also got the Q2 quarters from AWS / Azure / GCP this week! The information provided is believed to be from reliable sources but no liability is accepted for any inaccuracies. This is for information purposes and should not be construed as an investment recommendation.

Cloud 157

Cloud Azure GCP(Google Cloud Platform) AWS 157

Clouded Judgement

AUGUST 4, 2023

” These are two quotes about AWS on the Amazon earnings call. AWS grew 16% in Q1, but called out growth in April (first month of Q2) was 11%. This post and the information presented are intended for informational purposes only. Tailwind of new workloads starting to overtake headwinds of optimizations.

Cloud 130

Cloud Azure AWS Cost optimization & reporting 130

SaaStr

DECEMBER 26, 2022

Only 1 in 3 buyers consider vendor websites the information source they trust most.”. The role of AWS, Azure, and Google Cloud Marketplace is becoming increasingly important. “45% Today, the focus is less on companies advocating for themselves but rather on building people advocates.

Software Review 245

Software Review Software Azure Cloud 245

Clouded Judgement

SEPTEMBER 8, 2023

” We saw some green shoots in AWS and a few other consumption names, and overall sentiment seemed more positive. This post and the information presented are intended for informational purposes only. I’ll post a much longer recap soon, but today I wanted to post the highlights.

Cloud 176

Cloud Software Review AWS Trends 176

Clouded Judgement

APRIL 21, 2023

Next week we get all 3 hyperscalers reporting (AWS from Amazon, Azure from Microsoft, and GCP from Google). On AWS, in their Q4 earnings call they said AWS was growing “mid teens” in January (down from 20% in Q4). This post and the information presented are intended for informational purposes only.

Cloud 130

Cloud Azure AWS GCP(Google Cloud Platform) 130

Intercom, Inc.

MARCH 9, 2018

Here are a few subtle clues we watch for that actually say an awful lot about a potential customer. Offer proactive information in addition to answering any questions. After our Operator bot takes the first qualification steps, we strive to learn as much as possible using context clues that organically arise from the conversation.

AWS 205

AWS Communication B2B Sales 205

Clouded Judgement

MAY 31, 2024

This can lead to an airpocket of valuation as companies transition to a different primary valuation metric Outside of the hypserscalers (Azure, AWS, GCP) who have uniquely benefited from AI revenue (mainly selling compute), everyone else has largely struggled. Coming in to Q1 there was broader optimism. Q4’s were generally good!

Cloud 184

Cloud Software GCP(Google Cloud Platform) AI 184

Clouded Judgement

MAY 10, 2024

All 3 (AWS, Azure, GCP) saw positive reacceleration Quarterly Reports Summary Top 10 EV / NTM Revenue Multiples Top 10 Weekly Share Price Movement Update on Multiples SaaS businesses are generally valued on a multiple of their revenue - in most cases the projected revenue for the next 12 months.

Cloud 167

Cloud Software GCP(Google Cloud Platform) Azure 167