CloudGeometry

MARCH 22, 2022

They collectively demonstrate how successfully your SaaS software delivers changes which matter to your customers. It turns out that software delivery velocity has been proven to correlate with greater business success. Depending on the kind of SaaS you offer, there’s a lot to learn from talking to customers about your product.

DevOps as a Service 130

DevOps as a Service Software Delivery Well Architected Framework AWS 130

User Pilot

FEBRUARY 15, 2024

Its main purpose is to improve business relationships with customers, help retain them, and drive sales growth. To support this, it offers a range of modules, including Sales Cloud, Service Cloud, Marketing Cloud, and Commerce Cloud. The data is stored in AWS (for 2 years only), so you don’t own it.

Cloud 105

Cloud Engagement AWS Data 105

SmartKarrot

OCTOBER 17, 2022

Role: Customer Success Director Location: Remote, United States Organization: Vonage As a Customer Success Director, you will maintain a portfolio of accounts with low churn, high adoption, and high health scores. Collaborate cross-functionally to extend the reach and capability of the Customer Success team.

Customer Success 19

Customer Success Scale AWS Cloud 19

Intercom, Inc.

DECEMBER 31, 2019

The most triumphant transfer of control from an original generation leader to a new CEO was surely that of Microsoft, which pivoted from chasing after Apple’s success in the consumer space under Steve Ballmer (don’t mention Nokia ) to successfully focusing on the cloud under Satya Nadella (please do mention Azure).

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

Intercom, Inc.

FEBRUARY 13, 2020

And if you think about AWS, if you think about the rise of cloud data warehousing, that is a big technology change and a big game changer for a lot of companies. “So we’ve seen companies who have basically re-centralized their data into cloud data warehouses, and that is the source of truth.

Scale 181

Scale Marketing AWS Machine Learning 181

SmartKarrot

SEPTEMBER 15, 2022

And Cloud providers such as Google Apps or Office 365 offer suite-like power that allows organizations to manage every aspect of their messaging infrastructure, from e-mail accounts to talk/video calling capabilities. SaaS and the Cloud Let Enterprises Scale Faster. But for others, it might mean moving to the cloud.

Scale 10

Scale Cloud Enterprise Scaling 10

OPEXEngine

JANUARY 11, 2022

Additionally, it is a flexible model that allows customers to buy only what they need (i.e., There are many vendor benefits, too — it is easier to sell and it embodies a customer success solution orientation that drives high customer lifetime value and revenue. CRM, CPQ, SPM, Customer Success, etc.),

Pricing 52

Pricing Payment Solutions Outsourced Development Compensation 52

Sales Hacker

AUGUST 7, 2020

Customer Success. Cloud Solutions Executive. Amazon Web Services (AWS). Regional Vice President – Marketing Cloud, Enterprise Sales. Cloud Adoption Solutions. Head of Sales and Customer Success. We’ve broken the list down into categories of expertise for your convenience. Leadership.

VP of Engineering 121

VP of Engineering Sales Recruiting Sales Hiring Payment Services 121

Sales Hacker

MARCH 29, 2021

As a result, more products are being discovered and sold through online marketplaces, like the Salesforce AppExchange and the AWS Marketplace. If you look at the 10 largest SaaS companies and the five leading cloud providers , for example, 14 out of the 15 have hundreds or thousands of technology and channel partners.

Payments 102

Payments SaaS Payments Payment Solutions Payment Services 102

OpenView Labs

JANUARY 29, 2020

How These Freemium SaaS Companies Are Redefining Customer Success. But they’ve cracked the code on converting those skeptical users into paying customers. In their freemium plan, AWS offers a year’s worth of micro instance for free – a time-bound freemium model. Learn how here.

Pricing 82

Pricing Payments SaaS Payments Payment Solutions 82

OPEXEngine

JUNE 11, 2020

In a SaaS model, the customer “rents” the use of a software product – the customer has the right to use the software but does not own it. The product is hosted by the vendor or a 3 rd party (like AWS). The customer has access to a continually updating product and pays the vendor a subscription monthly, quarterly, or annually.

SaaS Payments 52

SaaS Payments Payment Solutions Subscription Payment Features 52

SaaStr

APRIL 26, 2024

On an adoption basis, there have been some “green shoots,” particularly with Klaviyo and the impact they’ve had bringing AI from a project siloed or customer interface level and into their core business where they’ve automated 700 humans and over two-thirds of their customer success. Why is Klaviyo noteworthy?

AI Search 209

AI Search AI Artificial Intelligence Scale 209

SaaStr

JUNE 3, 2020

And G2 Gives, we partner with philanthropies, we partner with some of our customers like AWS and Google Cloud, who can then make donations for every review, to thank their customers. They’re scrutinizing their existing status and cloud spend more than ever. They can make donations for those charities.

Software Review 175

Software Review Scale Technical Review SaaS 175

SaaStr

AUGUST 10, 2023

The three topics of advice covered for organizations in the $1M-10M range are: Building a cloud service vs. open source. Building A Cloud Service vs. Open Source “Building is easiest when you have a tight focus,” shares Kimball. But should you build a cloud service vs. open source? Your customers come first.

Scale 187

Scale Scaling Sales Hiring Cloud 187

SaaStr

AUGUST 2, 2021

Technology Alliances: The tech alliances offer important integrations, especially critical for ServiceNow’s target market of enterprise customers. Examples include AWS, Adobe, Microsoft, and Google Cloud. The focus also widens to executing an outstanding GTM strategy and build top-notch customer success.

Outsourcing Services 268

Outsourcing Services Scale Scaling Outsourced Development 268

SmartKarrot

JANUARY 18, 2021

Creating brand advocates through various customer success efforts. E.g. deploying an overlay network on top of public cloud services like AWS, Google cloud or Alibaba cloud. E.g. deploying an overlay network on top of public cloud services like AWS, Google cloud or Alibaba cloud.

Customer Lifetime Value 10

Customer Lifetime Value Scale SaaS Acquisition 10

SaaStr

MAY 15, 2020

333: Bridget Gleason is the Head of Sales and Customer Success @ Tidelift, the company providing managed open source, backed by maintainers. In Today’s Episode We Discuss: * How Bridget made her way into the world of SaaS and Sales and came to be Head of both Sales and Customer Success at Tidelift. *

Sales Hiring 189

Sales Hiring Scale Technical Review Outsourcing Services 189

Totango

APRIL 7, 2021

The Totango API provides a full customer 360 view and helps improve your team’s efficiency so you can take your customer success to the next level. . Remember the days when the walls of your office building were lined with filing cabinets overflowing with alphabetized folders of information on each of your customers?

Data 62

Data AWS Cloud Technology 62

SaaStr

SEPTEMBER 13, 2020

373: Bessemer’s 5th Annual State of the Cloud Report returns for a definitive look at the cloud industry today. We want to take you through the cloud journey over the last several years. Now, the cloud index fell along with it. If you go back to before 2014, what you see is the power of the cloud.

Sales Hiring 156

Sales Hiring Scale Payments Cloud 156

Sales Hacker

AUGUST 18, 2023

As always, you’ll hear real stories/strategies/tactics from real revenue operators spanning: sales, marketing, customer success, operations/enablement, product and hiring. Seth Hammac , Global Partnerships & Alliances @ AWS Ok so what CAN you do to set yourself up for success?

Scale 70

Scale VP of Engineering Sales Hiring Enterprise 70

SaaStr

JULY 1, 2020

There’s not that many people that have been the first salesperson in to managing a global footprint at a cloud leader. We can save companies $100,000 on their AWS bill. Everybody wants to save $100,000 on their AWS bill right now. It’s even more focused on making customers successful right now.

Merchant Services 174

Merchant Services Scale Sales Recruiting Sales 174

Sales Hacker

MARCH 10, 2020

Nicole is the VP of Marketing at Tackle.io, a company that helps ISVs sell their software through the cloud marketplaces. She’s the VP of marketing at Tackle.io, a company that helps ISVs sell their software through the cloud marketplaces. Sam Jacobs: Hey everybody, it’s Sam Jacobs. Welcome to the Sales Hacker Podcast.

Sales Hiring 73

Sales Hiring Scale Marketing AWS 73

Sales Hacker

SEPTEMBER 14, 2021

This fall, take advantage of a huge host of new Pavilion courses, including frontline manager school, sales school, sales acceleration bootcamp for SDRs, chief customer officer school, chief marketing officer school, and even chief revenue officer school. They’re still doing some work in OpenStack but in a separate cloud division.

Sales Recruiting 82

Sales Recruiting Sales Hiring Marketing Underperforming Technical Team 82

Sales Hacker

SEPTEMBER 29, 2020

It was like one out of every five people knew what we were talking about, and knew that storing your contracts on a shared network drive or some cloud based system that is just accessed in the cloud, but it doesn’t have any intelligence. I got the infrastructure, I got the AWS bill, don’t worry about it.

Scale 108

Scale CTO Hire Scaling CTO Coach 108

SmartKarrot

JANUARY 18, 2022

CloudCherry is a cloud-based CRM ( customer relationship management ) company that assists its clients’ tracking and enhancing their customer engagement. It maps customer journeys, collects omnichannel input, and calculates Net Promoter Score to help organizations track and enhance customer engagement.

SaaS Payments 11

SaaS Payments Payment Solutions Payment Methods Payments 11

SmartKarrot

JUNE 19, 2020

Nonetheless, the cloud is a hot topic and there are usually three models of cloud service to compare namely, SaaS – Software as a Service PaaS – Platform as a Service IaaS – Infrastructure as a Service. SaaS is often deemed as one of the most commonly used options in the cloud market. While IaaS hovers around 11-12%. Final Take.

SaaS 10

SaaS Azure Cloud AWS 10

SmartKarrot

FEBRUARY 4, 2022

Amazon Web Services (AWS). Amazon, the global marketplace, also offers several other services, one of which is Amazon Web Services (AWS). AWS offers cloud services to businesses. The services include customer engagement , immersive virtualization technologies, analytics, and blockchain. Founded in: 1982.

Marketplace as a Service 10

Marketplace as a Service SaaS AWS Cybersecurity 10

Sales Hacker

OCTOBER 7, 2021

Again, I am a big believer in the power of customer storytelling for helping sales outcomes. As Compass’s Regional President of North Central, Rachael is responsible for driving revenue growth, M&A integrations, operations, marketing, and customer success across Illinois, Wisconsin, Indiana, and Minnesota. Be yourself.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SaaStr

OCTOBER 25, 2019

How does Liat think Airtable is pushing up against the traditional customer success model? 277: When is the right time to go upmarket and how do you serve small, medium and large customers in the same company. We have a customer engagement organization that encompasses all of our customer facing teams. ”?

Sales Hiring 110

Sales Hiring Sales Recruiting Scale Underperforming Technical Team 110

SaaStr

JULY 10, 2020

We know about Zoom and we know about Slack and we even know about AWS, but look at these other categories. RingCentral is coming up on $30 billion market cap for doing cloud contact centers. It’s enough that the BVP NASDAQ cloud index is at an all time high. And just two last points on cloud beneficiaries.

Scale 183

Scale Sales Hiring Pricing Sales Recruiting 183

SaaStr

MAY 21, 2019

Join Bessemer Venture Partners’ Byron Deeter and Kristina Shen as they take a look at trends and predictions for the cloud industry in 2019. This marks the company’s fifth annual in-depth look at the cloud computing industry. And guess were how many of them were private cloud unicorns? Join us at SaaStr Annual 2020.

Cloud 163

Cloud Scale Finance Retention 163