SaaStr

MARCH 31, 2022

This episode is an excerpt from a session at SaaStr Scale. And it’s one of the three large cloud vendors that we all know: Microsoft, AWS, and Google. AWS’s marketplace has seen 1.5 But also it’s allowed us to get much closer to our provider, I mean, we host and run 100% on AWS, but pull data from everywhere.

Scale 205

Scale Marketplace as a Service Cloud SaaS Payments 205

SaaStr

FEBRUARY 21, 2024

The Challenges and Pitfalls of a Partner Ecosystem Drata attributes much of its success to its partner ecosystem, which is an interesting case study for most, so how do they break up marketing, sales, and resource allocation vs. a more direct-sales modeled business? AWS can’t support 20 partners equally. Otherwise, it falls apart.

AWS 216

AWS Scale Sales Hiring Marketing 216

Intercom, Inc.

MARCH 26, 2020

As the COVID-19 situation continues to impact people, businesses, and communities everywhere, we know it is more important than ever to stay in touch with your customers, and Intercom is committed to helping you stay connected. We have robust plans in place to ensure we continue to deliver the highest levels of technical and business service.

AWS 192

AWS Scale Business Cloud 192

Hitenism

NOVEMBER 7, 2016

In 2006, after Amazon Web Services (AWS) helped pioneer what we now call the cloud, product development changed forever. Today, one-third of daily internet users visit websites built on top of AWS. AWS is now an $11.5B run rate business and has made up for an incredible 67% of Amazon’s operating revenue last quarter.

AWS 189

AWS New CTO Scale CTO 189

Tom Tunguz

NOVEMBER 28, 2017

In fact, this data bolsters the notion that management team’s top priority is recruiting, especially after the business has reached product market fit and capitalized itself well. I’ve normalized the years for when all the businesses were roughly at the same headcount - fewer than 50 people. A year later they are about 60.

Headcount 162

Headcount Scaling Software Business 162

Chargify

AUGUST 17, 2020

However, with the introduction of Events-Based Billing by Chargify, this event-based billing model is now available to small and medium-sized businesses, giving them the ability to offer the same pricing models and bill customers just as precisely as Amazon Web Services (AWS) or the popular voice and messaging platform Twilio.

AWS 98

AWS Payment Services SaaS Payments Payments 98

SaaStr

MARCH 6, 2024

Seat Contractions Have Brought NRR Down From 120% to 111% While 111% NRR is still quite an engine at this scale, the drop in NRR from seat contractions explains a good chunk of the headwinds Okta has seen. #2. AWS alone generated $175m of contract value for Okta, growing 130%. 5 Interesting Learnings: #1.

Fractional VPE 226

Fractional VPE Part-Time VPE Scale SMB 226

SaaStr

DECEMBER 14, 2023

Their focus on Marketing with Duet AI with Workspace has been a way to open up business in new accounts. Google Cloud Platform, on the other hand, is in a very different set that also competes with Microsoft, but AWS is considered their biggest competitor in the market.

Cloud 249

Cloud Scale AWS AI 249

Clouded Judgement

FEBRUARY 2, 2024

Amazon on AWS : “…customers are continuing to shift their focus towards driving innovation and bringing new workloads to the cloud. The hyperscalers benefit from massive scale, distribution, trust and depth of customer relationships in ways no other software companies do. Follow along to stay up to date!

Cost optimization & reporting 161

Cost optimization & reporting Cloud Azure AWS 161

SaaStr

DECEMBER 20, 2023

And hundreds of thousands of downmarket businesses that could get value out of ZoomInfo. We make sure that we can continue to maintain the new business sales motion while we’re doing that to see if we can get to a place where it’s additive. At the same time – there are only 1,000 Fortune1k companies, right?

New CTO 262

New CTO Scale Sales Hiring AWS 262

SaaStr

MAY 16, 2022

So follow AWS, Azure and Google Cloud. Let’s look a whole level up to the real canaries-in-the-coalmine: AWS, Azure and Google Cloud. Microsoft’s Cloud business overall crossed a stunning $100B run-rate. And Gartner is still predicted SaaS purchase rates will accelerate in 2023 : AWS, Azure and Google Cloud say Yes.

Cloud 259

Cloud Azure AWS Engineering 259

Baremetrics

JANUARY 25, 2022

In recent years, a new discipline of financial management has emerged in response to cloud technologies and organizations growing reliance on cloud IT architectures and cloud-based business processes. For some businesses, however, this stage of FinOps can be more complex. One of the major advantages of the cloud is its scalability.

Payment Services 97

Payment Services SaaS Payments Payment Solutions Payments 97

SaaStr

AUGUST 5, 2021

It really is almost everyone at SaaS that is at scale and has a winning brand. AWS accelerated to 37% YoY growth , up from 32% last quarter. Many of whom really are more proxies for the web overall (Zendesk, everyone needs support) and SMBs using the web to run and scale their businesses (HubSpot). Make it so.

SaaS 338

SaaS AWS Cloud Scaling 338

Baremetrics

OCTOBER 31, 2021

But eventually you need to decide what stage your business is in. Are you growing and want to scale? Do you think that there are 10x or 100x opportunities for your business ahead? If you want to scale, you need to make the investment of time and money and make sure your infrastructure suits your size of business.

AWS 115

AWS DevOps as a Service Underperforming Technical Team Development Team Review 115

Frontegg

JUNE 30, 2021

Some classic examples of the use of multi-tenant architecture are Salesforce, an industry standard in providing CRM services; Netflix, a popular streaming service; Slack, a business communication software; and other giants like Hubspot, Office 365, Box, Zoho, and Zendesk. How to Build a Multi-tenant SaaS Application on AWS?

AWS 88

AWS SaaS Payments Payment Methods Enterprise 88

Clouded Judgement

OCTOBER 27, 2023

Subscribe now Cloud Giants Report Q3 ‘23 Not a great signal for software this week from the Cloud Giants (AWS, Azure and Google Cloud)…After Q2 (3 months ago), the tone from the Cloud Giants around optimizations was largely: optimizations have started to ease, and net new workloads have picked up. Staggering scale already.

Cost optimization & reporting 152

Cost optimization & reporting Cloud Azure AWS 152

SaaStr

JUNE 28, 2023

Still, always helpful to see how any leader does free to paid at scale. A very solid business that continues to perform well even with marketing spend under pressure. This math is never as straightforward as it looks, depending on how valuable the Free edition is, and how aggressive the “choke” from Free to Paid is.

Scale 201

Scale AWS Scaling Revenue 201

Clouded Judgement

APRIL 11, 2024

Q4 earnings season for cloud businesses is now behind us. My hope is that this analysis can provide startup entrepreneurs with a framework for how to manage their businesses around SaaS metrics (e.g., Through these interactions, I’ve built up mental benchmarks for metrics on which I place extra emphasis. Is Software Rebounding?

Cloud 177

Cloud Software Azure AWS 177

OpenView Labs

FEBRUARY 9, 2021

This is why we’re seeing more and more SaaS companies—Datadog, Twilio, AWS, Snowflake, and Stripe, to name a few—find success with product led growth paired with usage-based pricing. And that’s exactly why we created a playbook to help companies scale to $100+ million ARR with this model. Ready to scale to $100+ million ARR?

Scale 98

Scale Pricing Scaling AWS 98

SaaStr

OCTOBER 13, 2022

ChartMogul is an analytics platform to help you run your subscription business. Our mission is to build powerful and secure cloud software for subscription businesses of all sizes, with a strong emphasis on good design and ease of use. ChurnZero is the Customer Success platform and partner for growing SaaS and subscription businesses.

GCP(Google Cloud Platform) 196

GCP(Google Cloud Platform) Azure AWS Enterprise readiness 196

Tom Tunguz

JUNE 30, 2020

Prior to HashiCorp Adam was the Head of Worldwide Developer Marketing at AWS and held senior positions at Pivotal, VMware, and SpringSource. During the conversation, we’ll talk about how to build and scale developer advocacy teams, develop the right portfolio of evangelism approaches at every stage of the business, and measure their success.

Development 310

Development Scale AWS Scaling 310

SaaStr

SEPTEMBER 28, 2023

These are YEAR 1 features today unless you’re an extremely small business. If the company wasn’t built around this purpose, it would be hard to scale. The big companies are excited about SaaS and know that it’s transformative to their business. It’s hard to forecast if building would move the needle of your business.

Enterprise readiness 234

Enterprise readiness Payment Solutions Enterprise Payments 234

Intercom, Inc.

OCTOBER 25, 2021

The Intercom team is looking forward to showcasing our latest features and improvements to the world’s leading Business Messenger and powerful customer support product. Startup party: RSVP for our exclusive evening party to close the week on November 3rd in partnership with AWS and Aircall. Apply for a mentorship meeting here.

AWS 198

AWS Scale Innovation Startup 198

SaaStr

DECEMBER 27, 2023

Customers range from AWS skills-builder platforms with billions of users to Zoom using it for customers and employees. People think you can’t build a business without burning a lot of cash, too. A Misconception: You Can’t Build a Business Without Burning a Lot of Cash This is a common misconception. Let’s dive into it.

Sales Hiring 209

Sales Hiring Scale SMB Outsourced Development 209

Tom Tunguz

NOVEMBER 8, 2023

The Pendulum Swings to Small Data : Modern Mac laptops have the same computational power as the AWS servers Snowflake used to launch the company. They are faster to get started (no account creation), they can scale very quickly, and they can rise to enterprise levels with commercial cloud offerings.

Artificial Intelligence 182

Artificial Intelligence Trends Data Software Review 182

SaaStr

MARCH 1, 2024

We’re at the beginning of a platform shift, and for the first time, GenAI has become accessible to more than just the mega businesses of the world. As founders, you know the last 18-24 months haven’t been the most fun time to fundraise, but with one exception — AI businesses. Last year, over $4B was raised in the first half.

Generative AI 252

Generative AI Outsourcing Services AI Software Review 252

FastSpring

NOVEMBER 9, 2023

Since 2016, SaaS North has been recognized as THE Canadian hub for rapidly-scaling SaaS founders and their teams. It is the largest in-person event in the country—2,000+ attendees, 800+ companies, and 100+ speakers—along with features such as Betakit Keynote Stage, AWS Pitchfest, Workspaces Tradeshow.

Merchant Services 126

Merchant Services SaaS Payments Payment Methods Payment Services 126

SaaStr

APRIL 30, 2022

It wasn’t the case 20 or even 10 years ago, where the business models of the internet were more focused on eCommerce, marketplaces, or even advertising. The last kind of constituent here is investors and business owners. And basically SaaS revenue models is just magical for investors and for businesses. Why is that?

SaaS Payments 236

SaaS Payments Metrics Payment Methods Scale 236

SaaStr

MAY 3, 2022

Farrah B, VP Business Operations @ Cribl. Jen Dawson @ AWS. Dale Chang, Operations Partner @ Scale Venture Partners (panel). Bonney Pelley, SVP, Strategy + Operations @ New Relic. Patricia Hanna, VP Americas Sales Ops @ Confluent. Shradha Kothari, Chief of Staff, SVP & GM North America Sales @ Twilio.

New CTO 191

New CTO Scale CTO AWS 191

SaaStr

JUNE 18, 2022

Farrah B, VP Business Operations @ Cribl. Jen Dawson @ AWS. Dale Chang, Operations Partner @ Scale Venture Partners (panel). Dale Chang, Operations Partner @ Scale Venture Partners. Bonney Pelley, SVP, Strategy + Operations @ New Relic. Patricia Hanna, VP Americas Sales Ops @ Confluent. Olga Perez-Bonnelly @ Elastic.

CTO 218

CTO Scale New CTO AWS 218

SaaStr

JANUARY 2, 2024

ARR, Zendesk today gets 14% of new business from startups. Next, they moved to credits, which are very popular, with AWS and Google Cloud being great examples of companies that are always giving credits out to startups. At 16 years and $1.6B That’s a pretty significant part of the growth of their company.

Startup 191

Startup Scale Underperforming Technical Team AWS 191

Clouded Judgement

MARCH 22, 2024

In it's truest form, ARR is used by pure SaaS business models to describe the aggregate annual value of the entire customer set. Many laude the SaaS business model because ARR is inherently predictable - you know what you’re revenue will be over the coming 12 months, and sometimes even further out than that.

AI 183

AI Revenue Cloud Technical Advisors 183

The Angel VC

FEBRUARY 20, 2016

Call me when it scales.” In it he argues that an eCommerce business with $10 to $20 million in revenues is not that hard to build and also not very valuable. About two years ago, Josh Hannah of Matrix Partners wrote an excellent article titled “That's a nice little $40M eCommerce company you have there. Now let’s talk about SaaS.

Scale 192

Scale Scaling SaaS AWS 192

Tom Tunguz

MARCH 8, 2020

Lisa built the channel at Optimizely, which accounted for a meaningful fraction of new business. After scaling sales enablement successfully, the next step is to understand where your customers are. Marketplaces: AWS marketplace, Heroku marketplace, Salesforce marketplace. Here are my notes. Where to Start. Where do they buy?

Scale 310

Scale AWS Consulting Sales Enablement 310

SaaStr

NOVEMBER 24, 2021

The SaaS sales model seems so well-established, as hundreds of founders build their businesses and raise funding. Mark Roberge, Founder of Stage 2 Capital and Senior Lecturer at Harvard Business School, shares insights from his years of experience into common SaaS sales missteps and how you can avoid them. When should you scale?

Sales Hiring 195

Sales Hiring Scale Compensation Sales 195

Intercom, Inc.

FEBRUARY 26, 2018

In simple terms, in order for a company to succeed they must have a good business idea and be able to consistently execute and evolve that idea better than anyone else. Basic marketing and selling at a global scale is becoming easy too. How can your business win market dominance and survive?

Software Review 224

Software Review Outsourcing Services Software Outsourced Development 224

CloudGeometry

JANUARY 15, 2022

First: SaaS is a business strategy, not a technology strategy. That makes for a vast landscape of pitfalls in the search for common ground between business and architecture. Part 1: User Model & Onboarding If you have a business model, you have put together ideas about users. Success in spite of these obstacles?

Well Architected Framework 130

Well Architected Framework DevOps as a Service AWS Traceability 130