Intercom, Inc.

DECEMBER 31, 2019

The wave of SaaS companies that built themselves on the likes of AWS and Azure have reinforced the pre-eminence of cloud computing. What was perhaps less predictable was the ensuing prevalence of the subscription-based business model.

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

Blulogix

NOVEMBER 8, 2023

Here are some notable examples: Cloud Computing Major cloud providers like AWS, Azure, and Google Cloud offer pay-as-you-go pricing, enabling businesses to access computing resources based on their actual usage. Investing in robust billing and invoicing systems. Providing clear and transparent pricing models for customers.

Technology 52

Technology Pricing Payment Features Subscription 52

Tom Tunguz

AUGUST 3, 2014

Advertising-driven models, SaaS business models, consumer hardware and marketplaces are all represented in the earnings figures so far. But Amazon’s massive EPS miss has more to do with large scale capital investment in AWS than a lack of a profitable business or customer base.

Startup 100

Startup Trends AWS Marketing 100

SaaStr

OCTOBER 31, 2019

It was around that time about 12 years ago that Jeff Bezos launched AWS, and some of you may remember that, when he did this, Wall Street analysts were looking at him and saying, “Why would you take what’s already a very unprofitable business and drive it further into the red by investing in this AWS initiative?”

Cloud 100

Cloud Scale AWS Machine Learning 100

Chargify

FEBRUARY 1, 2018

These forward-thinking businesses are using diverse monetization strategies to better serve their customers and differentiate their offers from the competition. Amazon Web Services (AWS) is a poster-child for the Relationship Economy—they truly understand the modern B2B customer. with numerous upsell and cross-sell opportunities.

Subscription 75

Subscription Payment Features AWS Scale 75

Intercom, Inc.

DECEMBER 13, 2018

As Workplace’s global head, Julien Codorniou has been spending the past few years exploring how to make his department align with Facebook’s mission while executing an entirely different business model that relies on companies promoting community within their workforce. Workplace is about connecting people.

Scale 151

Scale Marketplace as a Service Mobile Sales Hiring 151

The Angel VC

FEBRUARY 20, 2016

It could make seed and Series A investing harder because the percentage of seed and Series A funded SaaS startups that becomes really big would decrease - and VCs need large outcomes in order to make their business model work. If my theory is true, will this be bad news for people in the SaaS industry?

Scale 192

Scale Scaling SaaS AWS 192

OpenView Labs

DECEMBER 15, 2020

Cloud marketplaces like AWS Marketplace, Azure Marketplace and Google Cloud Platform Marketplace are digital storefronts where companies can list their offerings for software buyers to find, purchase and provision software. . Tackle’s survey found that 70% of sellers are ready to invest more in marketplaces as a go-to-market strategy.

Marketplace as a Service 52

Marketplace as a Service Cloud Scale B2B 52

OPEXEngine

JUNE 11, 2020

The terms aren’t universally understood, nor are the implications of each on the financial model of a company, so the following is an effort to provide an overview. At OPEXEngine, we pull apart the different nuances of each business model to make sure we are benchmarking companies correctly.

SaaS Payments 52

SaaS Payments Payment Solutions Subscription Payment Features 52

OpenView Labs

DECEMBER 2, 2020

The Blockbuster/Netflix situation is one of the most frequently cited examples: A newcomer arrives on the scene with a better business model than the incumbent, and the incumbent doesn’t mimic the new model for fear of damaging their existing business. This kind of scenario happens all the time.

Marketing 54

Marketing AWS Scale Development 54

Frontegg

MAY 27, 2021

This philosophy applies to both low and high touch business models, where the vendor has to eliminate all potential usability problems that may arise. Making the bottom-up shift: You are shifting from the top-down to a bottom-up mindset, which means more money and time to invest in R&D efforts. Best For: Product Adoption.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

SaaStr

AUGUST 8, 2023

Strategic finance can be thought of as a project management function for your company’s underlying business model or a BizOps team that operates within a more financial lens. Strategic Finance optimizes a company’s underlying business model to create long-term value by increasing revenue and decreasing costs.

Scale 175

Scale Finance Outsourcing Services Sales Recruiting 175

ProfitWell

MAY 12, 2020

For businesses that want nearly the same level of control as an on-premise solution without the expense of upkeep, and with the added speed and flexibility of cloud computing, IaaS is a logical choice. This option will require significantly more time investment from an IT department than either of the other two options will.

Cloud 59

Cloud Azure SaaS Underperforming Technical Team 59

Outseta

JANUARY 20, 2020

In this post I’m going to share the most important lessons about growing a SaaS business that I learned at Buildium—collectively, these things had an awful lot to do with the company being valued so highly. At this point Buildium raised $2M from K1 Capital , investing the money primarily in marketing and hiring.

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

ProfitWell

SEPTEMBER 10, 2020

By almost all key metrics, now is a great time to get into the SaaS business model. Running your own server to handle your customer's valuable data requires a huge investment to match the same level of security and reliability that comes baked into services like Amazon AWS and Microsoft Azure cloud. AI Integrations.

SaaS Payments 66

SaaS Payments Trends Merchant Services Payments 66

OpenView Labs

FEBRUARY 11, 2021

For example, 84% GM means that for every dollar of product sold, a business keeps 84 cents. As a founder, you can use this 84 cents to pay salaries, office rent, dividends, or invest in R&D. While inevitable and with multivariate causality, it speaks to the product’s maturity and business model.

Scale 52

Scale Payment Methods Payment Services Systems Review 52

Chart Mogul

OCTOBER 18, 2019

This is already at play — services like AWS, Stripe, and others have brought down the cost of starting and running a business to a fraction of what they used to be just a decade ago. Consumerizing even more parts of the activities of a typical business (logistics-as-a-service, etc.) doubling the number of leads).

Scale 71

Scale SaaS Automotive AWS 71

ProfitWell

NOVEMBER 5, 2019

Yes, they might kick the can down the road a little longer, but they only delay the inevitable while giving customers an awful experience in the meantime. The key feature separating subscription businesses from their more standard counterparts is the recurring nature of payments. Of course, you know better.

Payment Features 49

Payment Features Subscription Payment Methods Merchant Services 49

Chart Mogul

OCTOBER 18, 2019

This is already at play — services like AWS, Stripe, and others have brought down the cost of starting and running a business to a fraction of what they used to be just a decade ago. Consumerizing even more parts of the activities of a typical business (logistics-as-a-service, etc.) doubling the number of leads).

Scale 52

Scale SaaS Automotive AWS 52

OpenView Labs

JUNE 4, 2019

Both disruptions radically redefined content platforms, business models, and customer habits. These models used vacuum tubes and offered excellent sound quality, but they were inefficient, clunky, and expensive. They were cheap, small, and portable … but the sound quality was awful. Smartphones. Retail medical clinics.

Innovation 71

Innovation Technical Review Travel Business Model 71

Andreessen Horowitz

MARCH 5, 2024

So when we all talk about changing the healthcare industry, how messed up it is, and how it’s awful and everybody hates it, you know who’s responsible for it being a mess? It’s our… starting with me, my ignorance, your ignorance, that keeps this business in business. Not the government. Not the big PBMs.

Healthcare 108

Healthcare Government Entrepreneurship Pricing 108

SaaStr

JULY 20, 2021

It’s a brutal, awful slog in the start. I would say, it’s always good to call out just how awful it is to be a founder, to be an entrepreneur, because that is a unique perspective that you bring to the board room that no one else shares. The angel investors are people who invest their own money. David : Here we go.

Underperforming Technical Team 243

Underperforming Technical Team Sales Hiring AWS Business Model 243

Hacking Revenue

FEBRUARY 26, 2016

While these services significantly lowered the costs of starting a new business, I believe that the people who said that sentence were missing the point of starting a business – to build an always growing, sustainable brand. It is also what sets you up for long term business model and success. Probably even more.

Outsourcing Services 53

Outsourcing Services Branding Outsourced Development Scale 53

ProfitWell

SEPTEMBER 25, 2019

One of the most famous lines from Citizen Kane is, “It's no trick to make an awful lot of money, if that's all you want is to do is make a lot of money.” That’s never been truer for software businesses in particular than in the past 10-15 years, with the internet stimulating an explosion in the number of viable revenue models.

Payments 40

Payments Revenue Payment Methods SaaS Payments 40

OpenView Labs

OCTOBER 23, 2019

Deciding which brilliant idea to pursue as an actual business is a big deal. I’ve launched multiple companies, and I know that when you choose to turn a vision into reality, you’re committing to investing seven to fifteen years of your life in the project. Fast forward to 2013, and a lot had changed.

Innovation 41

Innovation Outsourced Development AWS Technology 41

OpenView Labs

JUNE 25, 2019

As an important aside, it’s worth noting that product led growth (PLG) companies have a shorter CAC payback than companies with a traditional sales & marketing driven go-to-market model. Invest some time and resources into ensuring that users encounter as little friction as possible on their way to buying.

Scale 40

Scale Development Team Review Software Review Benchmarks 40

SaaStr

DECEMBER 13, 2021

Databricks’ CEO, Ali Ghodsi, shares why Open Source is becoming a multi-billion investment, why it’s taking over multiple industries, and why it’s here to stay. For us, the SaaS model Amazon Web Services (AWS) offered was an amazing one to look at. Open Source and Linux dominate every industry they’re a part of.

AI 238

AI Enterprise SaaS AWS 238

Mucker Capital

APRIL 6, 2023

Are there types of companies, market segments, industries, or business models where PLG does not make sense? If you have a very complicated product–for example you sell AWS or you sell Snowflake–those are infrastructure products. You need to invest at least a year or even two years. Hila is a mentor with Mucker Capital.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

User Pilot

APRIL 30, 2024

This article will look at the most successful SaaS companies, so you can decide if you want to invest in them for your business. Cloud computing offers three main service models: SaaS for ready-to-use software, PaaS for application development frameworks, and IaaS for scalable virtualized computing resources.

SaaS Payments 104

SaaS Payments Payment Services Payment Methods Payment Solutions 104

Intercom, Inc.

JANUARY 24, 2019

It’s less expensive than it’s ever been in terms of actually getting a product to market, whether it’s leveraging platforms like Salesforce or GCP or AWS or Heroku. John: You guys have made a lot of investments or bets on early stage companies. There are plenty of companies that actually have that initial success.

Scale 151

Scale Machine Learning Artificial Intelligence AI 151

SaaStr

APRIL 30, 2022

It wasn’t the case 20 or even 10 years ago, where the business models of the internet were more focused on eCommerce, marketplaces, or even advertising. I believe pricing is not enough … There’s not enough investment from companies going into pricing and thinking about pricing. This wasn’t the case.

SaaS Payments 236

SaaS Payments Metrics Payment Methods Scale 236

SaaStr

APRIL 24, 2020

John Mellor: But then probably the biggest transition was watching Adobe transition into the subscription business model with its Creative Cloud product as it’s known today. ” Clearly, Wall Street and the Adobe team knew the benefit of a subscription business model and the transition into SaaS.

Scale 220

Scale Leadership Strategy Technology 220

SaaStr

MARCH 1, 2024

For some context, Base10 is a research-driven investment firm focusing on companies automating the largest sectors of the real economy. GenAI and the Business Model Perspective From a business model perspective, a few things are happening. Amazon wasn’t built as a Cloud business or storage company.

Generative AI 252

Generative AI Outsourcing Services AI Software Review 252

SaaStr

AUGUST 20, 2019

Sameer Dhokalia: It turns out if you do ask those two basic questions of 100 people in your business, you will learn an awful lot about what needs to be focused on. You got a lot of overhead, and there’s all these regulations, and you got to do these earnings calls, and invest in investor marketing. I love Jeff.

Scale 139

Scale Acquisition Scaling Sales Hiring 139

Intercom, Inc.

FEBRUARY 21, 2019

It helps me make better investment decisions around software. Jarell: I think that’s a great insight into some of the ways in which a business can emerge as the landscape shifts. That’s the world’s worst way to help people find the right software for their business, because every company is different.

Education 123

Education Sales Hiring Software Review Sales Recruiting 123

SaaStr

JULY 10, 2020

The second is really the how to think about your crew, really, how to take care of your crew, how to up-level your crew, how to invest in them, how to listen and engage them, and then also how to think about your extended crew. ” And invest your team’s time and energy to say, “Hey, if this, then that. Look at Shopify.

Scale 196

Scale Sales Hiring Pricing Sales Recruiting 196

SaaStr

MAY 21, 2019

78 times in the AWS … ADABAS was referenced in the Amazon press release and earnings announcement. Now, let’s imagine that this company, over the last few years, heavily invested in customer success and really drove up their net retention by 15 points and let’s say, they’re 125% net retention. Twice for retail.

Cloud 171

Cloud Scale Finance Retention 171