Artificial Intelligence Customer Success Marketplace as a Service 
SaaStr
MAY 4, 2022
These days, as the business lead for invoicing at Stripe, Xie has earned her own stripes in navigating the unique challenges of building and thriving in the SaaS marketplace. You can deploy subscriptions as a service, billing as a service, fraud prevention as a service. Platforms-as-a-service.
User Pilot
MAY 23, 2023
We’ll cover how the customer experience is defined, where AI comes into the picture, how it can help engage your customers , and explore some specific tactics for leveraging artificial intelligence within your product. Using AI and machine learning within your SaaS can bring huge benefits.
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Sales Hacker
OCTOBER 13, 2020
What Ryan has learned about how salespeople are performing [10:51]. Why it’s hard to build a two-sided marketplace [13:38]. REGIE uses artificial intelligence to create entire outbound inbound, and even follow-up sales campaigns faster. Why it’s hard to build a two-sided marketplace [13:38].
CustomerSuccessBox
JUNE 20, 2022
Now that you’ve chosen to read this article, I suppose you are already aware of the weightage that the Customer Success function holds for your SaaS business. And when it comes to delivering the right customer success function to your clients you are as good as the tool you use. What is a Customer Success Software?
User Pilot
AUGUST 18, 2024
Growth : The Growth plan starts at $749/month and includes resource centers , event-based triggers, AI-powered content localization , and a dedicated customer success manager. Key features include: Predictive analytics – Leverage Google’s machine learning models to predict user actions and adapt your campaigns accordingly.
User Pilot
AUGUST 12, 2024
Let me explain: Your customer base isn’t homogenous. For example, Userpilot caters to different user personas : product managers, marketers, customer success teams, and UX/UI designers. This approach leads to improved customer satisfaction, higher retention rates , and increased order values.
Sales Hacker
MARCH 18, 2019
We have Roger Scott, the EVP and chief customer officer at New Relic. Roger talks about the role of customer success , how do you build the customer voice into every interaction that you have with the customer, how do you scale and grow a big company, and what are the elements that are so important to picking your next company?
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