SaaSOptics

MAY 22, 2018

Magazines, newspapers, life insurance, phones, security services, and a long list of products and services have been sold for decades using the subscription model. The difference now is how important and meaningful the subscription model has become to the national economic engine. What has changed?

Subscription 40

Subscription Payment Features Technical Review Airlines 40

Tom Tunguz

OCTOBER 29, 2014

You can’t buy Quicken or Quickbooks on a CD for one fixed payment anymore. Now it’s a subscription. First, companies can forecast their revenues much more accurately because customers commit to paying for a specified period of time. That’s why it’s such a big deal. GE benefits for the three reasons outlined above.

Airlines 111

Airlines Payment Services Business Payments 111

ProfitWell

FEBRUARY 10, 2020

While it may not seem like the best choice for SaaS and subscription companies at first, understanding where and when the model is valuable helps you craft a more well-rounded pricing strategy for your business. That makes acquisition incredibly important because you won’t be able to rely on existing customers to drive revenue over time.

Pricing 59

Pricing Airlines Advertising Acquisition 59

Baremetrics

JANUARY 10, 2022

In order to maximize total revenue, some companies choose to charge separately for each product. This gives the discount airlines the ability to appear much cheaper than the main carriers, while possibly charging you more in the end. In doing so, the owner of that service can boost revenue through complementary services.

Pricing 98

Pricing Airlines Systems Review Outsourced Development 98

ProfitWell

AUGUST 21, 2019

Subscriptions are all about relationships. To see how in-person sales and customer success affects the long-term success of subscriptions, we looked at the data from over 3.5 thousand companies and nearly twenty thousand subscription consumers to see how it all shakes out.

Churn 61

Churn Customer Success Airlines Sales 61

Intercom, Inc.

SEPTEMBER 23, 2021

And it’s not just about strong retention and recurring revenue, although that’s certainly a plus; it’s knowing the customer won’t quit you over a new competitor with better technology, lower prices, or even a more convenient service. Customer loyalty is the ultimate goal for anyone working in customer experience. Is it price-related?

Airlines 145

Airlines Technical Review Sales Hiring Scale 145

OPEXEngine

JUNE 2, 2021

” To adapt, the company showcased the extent to which its subscription-based software could help its customers by improving the efficiency of their IT, HR, and other processes, which, in turn, could help those companies manage through the downturn. “In a COVID environment, it’s harder to sell to new customers.”

Metrics 52

Metrics Pricing Airlines Sales Hiring 52

Intercom, Inc.

MARCH 12, 2020

Many view memberships and subscriptions as the model of the future. “When a customer comes into contact with any aspect of a business, they form an impression” Shep: Let me give you a quick example: airlines. He ran Scandinavian Airlines, and a passenger is his customer. One way to avoid this slow death? Shep: Yeah.

Airlines 164

Airlines Technical Review Subscription Payment Features 164

Casey Accidental

OCTOBER 20, 2020

Building on the definitions from that essay and introducing a few new ones, here are the types of business models we’ll cover: SaaS: software that businesses access online and purchase via a subscription e.g. Slack, Adobe, Atlassian. Just look at airlines. We’re not sure. The only way to make this work is by charging more in fees.

Marketplace as a Service 141

Marketplace as a Service Business Model SaaS Payments Payments 141

ProfitWell

JANUARY 22, 2020

Today, we’re talking subscription-based beauty—in both style and care. Your top subscription news. Subscription packing. The clothing rental and subscription service has teamed up with Marriott International’s W Hotels to offer visitors a style experience suited just for them. Why is it important? P&G x Billie.

Airlines 45

Airlines Subscription Payment Features Construction 45

OPEXEngine

JUNE 25, 2020

Investors were competing aggressively for deals and growing SaaS budgets had companies spending significantly over revenues to acquire subscribers, market share and build new or expanded products. These benchmarks are all based on the SaaS sector as a whole at various revenue sizes. Remember T2D3? Fast forward to today, mid-June 2020.

Benchmarks 52

Benchmarks SaaS Airlines Travel 52

ProfitWell

OCTOBER 1, 2019

Your top subscription news. Recurly—provider of enterprise-class subscription billing management for thousands of businesses worldwide—raises $19.5 million to boost subscription revenue with machine learning. And Zuora's found the subscription usage ticking up more than 300% between 2012 and 2018.

Technical Review 40

Technical Review Sales Recruiting Airlines Subscription 40

Intercom, Inc.

APRIL 18, 2019

A study by HBR found that the 13 companies in the Fortune 100 that were instrumental in creating their categories accounted for 53% of incremental revenue growth and 74% of incremental market cap growth. So too has Gainsight’s revenue. Or an airline at 34. Or a mail-order record company at 20.

Scale 112

Scale Sales Recruiting Marketplace as a Service Sales Hiring 112

Casey Accidental

OCTOBER 20, 2020

Building on the definitions from that essay and introducing a few new ones, here are the types of business models we’ll cover: SaaS: software that businesses access online and purchase via a subscription e.g. Slack, Adobe, Atlassian. Just look at airlines. We’re not sure. The only way to make this work is by charging more in fees.

Marketplace as a Service 52

Marketplace as a Service Business Model SaaS Payments Payments 52

Sales Hacker

AUGUST 18, 2020

We’ve got an interview with Brandon Meyers , the chief revenue officer of ADARA. He even managed to help pivot the company from a programmatic transactional revenue model to a subscription model over the course of, not just the last three months during COVID, but over the course of the last few years. Sam’s Corner [40:51].

Subscription 106

Subscription Payment Features Scale Underperforming Technical Team 106

SaaStr

JUNE 10, 2020

Are you a revenue driver or a cost center? Marketing leaders must focus their teams on the areas that will drive revenue while they cut costs – the biggest impact for the business. We’re all aware we see declining pipeline in revenue, cost controls are at the high, we’ve got major expense scrutiny.

Travel 176

Travel Marketing Scale Outsourcing Services 176

Intercom, Inc.

DECEMBER 13, 2018

It’s not just for retail or airlines or telcos. I highly recommend Predictable Revenue from Aaron Ross. It’s a mobile-first (mobile-only, sometimes) with mostly recurring subscriptions a la Spotify, a la Netflix, and that was something I was very interested in. Ultimately, the product works for every company.

Scale 151

Scale Marketplace as a Service Mobile Sales Hiring 151

SaaStock

MARCH 20, 2019

ProfitWell provides industry standard subscription financial metrics that uncover pockets of hidden revenue through unmatched subscription intelligence. ProfitWell is used by over five thousand subscription companies every day, including Meetup, HubSpot, and Teamwork.com. Based in: Boston, MA. Funding to date: $40M.

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271

Intercom, Inc.

JUNE 3, 2021

It may take a bit of a leap of faith to invest in a differentiation strategy that won’t immediately translate into ROI, especially in a pandemic, but you can’t sacrifice innovation and sustainability for short-term revenue. Most of people’s go-to, I think, is revenue – different ways you can accelerate your revenue.

Strategy 228

Strategy Software Review Development Team Review Sales Recruiting 228

Chart Mogul

SEPTEMBER 15, 2023

Guide to SaaS Revenue Recognition and Deferred Revenue in SaaS by Ben Murray, The SaaS CFO SaaS revenue recognition is an ongoing priority for SaaS accounting teams. Software subscriptions are the life of every SaaS business and must be accounted for properly in your general ledger.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

SmartKarrot

JUNE 15, 2020

A Twitter poll showed how airlines customers are willing to pay an astounding $19.83 So, overhaul your site only if you must, and it will have a significant impact on conversions and revenue generation. These days there are many free as well as subscription monitoring metrics available online.

Social Media 10

Social Media Airlines Software Review Education 10

Intercom, Inc.

NOVEMBER 25, 2021

And what that means is that, of course, we’re going to make business decisions that make us money or that reduce cost or improve revenue. You’re probably in charge of the different payment methods that your company accepts. The Southwest Airline #RescueTheDress. Liam: I love some of these. They’re fantastic.

Payment Methods 206

Payment Methods Scale Social Media Airlines 206

SaaStock

MARCH 20, 2019

ProfitWell provides industry standard subscription financial metrics that uncover pockets of hidden revenue through unmatched subscription intelligence. ProfitWell is used by over five thousand subscription companies every day, including Meetup, HubSpot, and Teamwork.com. Based in: Boston, MA. Funding to date: $40M.

SaaS Payments 100

SaaS Payments Merchant Services Payment Solutions Payments 100

Baremetrics

SEPTEMBER 9, 2020

Unlike other companies I’ve worked with, a huge part of our growth strategy here is focused on retention and expansion (increasing revenue through upsells). In fact, you can see just how much of our revenue comes from existing customers versus new ones here. Just ask all the major airlines and credit card companies.

Retention 104

Retention Payment Methods Payment Solutions Churn 104

SaaStr

JULY 1, 2020

It has a portion of its revenue that’s very sensitive to the economy and a lot of startups in the customer base, good and bad, right? ” I remember in the ’08, ’09 downturn, I never looked at our credit card statements as a CEO. For us, it’s been, “Migrate things that you have on invoice over to card.”

Merchant Services 180

Merchant Services Scale Sales Recruiting Sales 180

User Pilot

FEBRUARY 21, 2023

No-code growth is a method of achieving product-led growth (using your own product as a lever and revenue growth channel) without coding, using no-code tools. It’s essentially free revenue from your existing user base, which is particularly important when your customers’ LTV is around $150 in total. ” Extremely flexible.

Software Review 52

Software Review Onboarding Technical Review Underperforming Technical Team 52

SaaStr

MARCH 20, 2019

Sameer joined the company in 2010, when Citrix acquired VMLogix, where he served as CEO and doubled revenues during each year of his tenure. Sameer joined the company in 2010 when Citrix acquired VM Logix, where he served as CEO and doubled revenues during each year of his tenure. They got going in 2009.

Underperforming Technical Team 125

Underperforming Technical Team Development Software New CTO 125

SaaStr

AUGUST 22, 2020

It’s easy to buy more and it’s easy to have recurring subscriptions. Can the cloud grow when the country doesn’t work, when Boeing’s losing a billion dollars a week or whatever it’s losing, when our airlines are shut down? I mean, how long can this split, this dichotomy exist?

Sales Recruiting 148

Sales Recruiting Cloud CTO Hire Scale 148

SaaStr

APRIL 7, 2022

I can give you marketing examples about how robots are sitting on my laptop and then in the cloud doing work for us that we hate doing, the work that is done in a contact center or in an airline or work that’s done in your finance business. We do think about, we do things we think about. We have to ask ourselves right now.

Sales Hiring 260

Sales Hiring Scale Sales Recruiting Outsourcing Services 260