Kellblog

APRIL 19, 2024

The founder of Southwest Airlines always said that to get big you should think small. Define the idea of strategic vs. opportunistic revenue. That’s why you should define strategic revenue (e.g., That’s why you should define strategic revenue (e.g., We love focus so much that we have a whole bunch of them.

Startup 98

Startup SMB Airlines Banking 98

SaaStr

MAY 20, 2020

They had revenue their first month after launch. His learning: follow your customers. The Slack story is incredible, but most of us need to focus on getting to revenue very early. Both in unimpacted industries, but also in the heavily impacted industries. “Maybe even go solve a problem for the airline industry today.

CTO Hire 329

CTO Hire New CTO CTO Airlines 329

Sales Hacker

SEPTEMBER 5, 2023

Spekit meets reps with the process guidance, enablement and knowledge they need, right when they need it, in their flow of work to help them be more efficient, drive more revenue and eliminate the friction of change. Melanie Fellay is the CEO and Co-Founder of Spekit , a just-in-time platform that is transforming how we learn at work.

Airlines 88

Airlines CTO Innovation Engineering 88

ProfitWell

NOVEMBER 6, 2019

The subscription revenue model is hardly new. It’s simple: the subscription revenue model benefits both customers and companies. Meanwhile, companies offering subscriptions can scale with confidence, with predictable revenue and deeper relationships with their customer base. What is the subscription revenue model?

Payment Features 74

Payment Features Payments Subscription Revenue 74

Sales Hacker

MARCH 16, 2020

This week on the Sales Hacker podcast, we speak with Luigi Mallardo , Chief Revenue Officer at Woffu. Luigi is a long-time CRO and sales leader in the European community, and he’s also the chairman of the Barcelona Revenue Collective. How 7 mantras can teach the concept of recurring revenue. What You’ll Learn. We’re on iTunes.

Revenue 77

Revenue Scale Sales Hiring Subscription 77

ProfitWell

APRIL 22, 2020

Airlines and special requests - With the rise of budget airlines, the airline industry has needed to slash prices. You'll also pay extra to check bags, for headphones to hear the in-flight movie, and for anything else the airline can think to charge you for. The danger in optional product pricing.

Pricing 77

Pricing Airlines Outsourced Development Mobile 77

Baremetrics

JANUARY 10, 2022

In order to maximize total revenue, some companies choose to charge separately for each product. This gives the discount airlines the ability to appear much cheaper than the main carriers, while possibly charging you more in the end. In doing so, the owner of that service can boost revenue through complementary services.

Pricing 98

Pricing Airlines Systems Review Outsourced Development 98

Intercom, Inc.

SEPTEMBER 23, 2021

And it’s not just about strong retention and recurring revenue, although that’s certainly a plus; it’s knowing the customer won’t quit you over a new competitor with better technology, lower prices, or even a more convenient service. Customer loyalty is the ultimate goal for anyone working in customer experience. That’s unfortunate.

Airlines 145

Airlines Technical Review Sales Hiring Scale 145

Chargebee

NOVEMBER 29, 0002

From meal kits to airlines, the shift to subscriptions has been prominent across industries. One of the reasons behind this popularity is recurring revenue. Subscription businesses regularly bill customers every month or year, which lends some predictability to their revenue streams. But as these businesses […]

Subscription 40

Subscription Payment Features Airlines Software 40

Tom Tunguz

OCTOBER 29, 2014

First, companies can forecast their revenues much more accurately because customers commit to paying for a specified period of time. Similar to the Internet, IoT enables offline companies to evolve their business models from transactional revenue to subscription revenue. That’s why it’s such a big deal.

Airlines 108

Airlines Payment Services Business Payments 108

Andreessen Horowitz

AUGUST 30, 2023

United Airlines can’t simply hire and train 10,000 new call center reps in 12 hours when terrible weather shows up, but dynamic compute can solve this. Upwork and Fiverr both have extensive marketplaces for custom images and artwork, but it seems Midjourney has demonstrably more revenue than both of their graphics categories combined.

VP of Engineering 91

VP of Engineering AI Payment Methods Generative AI 91

OPEXEngine

APRIL 28, 2020

In the early stages of a major business transformation, the leaders of a large global airline faced an urgent new priority—responding to the impact of Covid-19 on employees and passengers. Even as the crisis continues, the airline is taking actions that enable it to transform the business for a different future.

Airlines 59

Airlines Leadership Government Mobile 59

ProfitWell

FEBRUARY 10, 2020

Economy pricing is a volume-based pricing strategy wherein you price goods low and gain revenue based on the number of customers who purchase your product. That makes acquisition incredibly important because you won’t be able to rely on existing customers to drive revenue over time. What is economy pricing? Pros of economy pricing.

Pricing 59

Pricing Airlines Advertising Acquisition 59

Stax

MARCH 12, 2024

Stax Bill simplifies your processes, enabling you to work more efficiently, recover revenue, and collect on invoices. According to CFO.com , the average DSO ratio per industry are as follows: Airlines: 23 Retail: 6 Hotels, restaurants, and recreation: 32 Motor vehicles: 24 Telecom: 51 Healthcare: 32

Payment Features 88

Payment Features Payment Methods Payment Services Stax 88

Intercom, Inc.

JUNE 19, 2018

Using customer support to drive loyalty, engagement and revenue. We’ve found that offering new customers real-time support can improve NPS scores by up to 15% and drive incremental growth in new business revenue. These changes can already be seen at companies such as Dutch airline KLM. 1 obstacle for these executives.

Customer Support 216

Customer Support AI Search Banking Airlines 216

OPEXEngine

JUNE 2, 2021

Golden started his career as a lawyer in a large private law firm, Akin Gump Strauss Hauer & Feld, and then migrated to the industry as a lawyer with American Airlines and then its subsidiary, Sabre, a travel management company, before moving to the finance side at Sabre. “That was something I wanted to do.”

Metrics 52

Metrics Pricing Airlines Sales Hiring 52

ProfitWell

AUGUST 21, 2019

Yet, there’s obviously some deep costs (in time and money) that come with pounding the pavement and racking up airline miles. You especially see this when looking at expansion revenue of existing customers. Building a personal relationship and helping those customers should keep you deeply aligned with keeping them around.

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Churn Customer Success Airlines Sales 61

OPEXEngine

JUNE 25, 2020

Investors were competing aggressively for deals and growing SaaS budgets had companies spending significantly over revenues to acquire subscribers, market share and build new or expanded products. These benchmarks are all based on the SaaS sector as a whole at various revenue sizes. Remember T2D3? Fast forward to today, mid-June 2020.

Benchmarks 52

Benchmarks SaaS Airlines Travel 52

Intercom, Inc.

MARCH 12, 2020

. “When a customer comes into contact with any aspect of a business, they form an impression” Shep: Let me give you a quick example: airlines. He ran Scandinavian Airlines, and a passenger is his customer. You may not call somebody a member, but it is ongoing revenue. You can count on them.

Airlines 164

Airlines Technical Review Subscription Payment Features 164

ProfitWell

JANUARY 22, 2020

On the flip side, it may mean less money for airlines. Because there needs to be room for expansion revenue. The beauty of subscription is that for the first time in our history we have a business model where relationships are built directly into the revenue model. Dare to be different.

Airlines 45

Airlines Subscription Payment Features Construction 45

Intercom, Inc.

APRIL 18, 2019

A study by HBR found that the 13 companies in the Fortune 100 that were instrumental in creating their categories accounted for 53% of incremental revenue growth and 74% of incremental market cap growth. So too has Gainsight’s revenue. Or an airline at 34. Or a mail-order record company at 20.

Scale 112

Scale Sales Recruiting Marketplace as a Service Sales Hiring 112

Casey Accidental

OCTOBER 20, 2020

The business does not charge via a subscription, but rather fees are transactional or pre-revenue e.g. Square, Styleseat, Mindbody. Just look at airlines. Light marketplace: a network model focused on transactions that happen without facilitation by the marketplace. When price is most important to customers, they sacrifice quality.

Marketplace as a Service 140

Marketplace as a Service Business Model SaaS Payments Payments 140

SaaSOptics

MAY 22, 2018

Same store sales is a classic method retailers use to help determine if a retailer is growing organically or if revenues are ballooning simply due to more store openings. Another example is airline industry analysts use metrics like load factor, yield, and available seat-miles.

Subscription 40

Subscription Payment Features Technical Review Airlines 40

SaaSOptics

MAY 22, 2018

Same store sales is a classic method retailers use to help determine if a retailer is growing organically or if revenues are ballooning simply due to more store openings. Another example is airline industry analysts use metrics like load factor, yield, and available seat-miles.

Subscription 40

Subscription Payment Features Technical Review Airlines 40

Point Nine Land

APRIL 9, 2021

That being said, there are always exceptions to this rule ;) cargo.one, a marketplace for air freight, is killing it despite operating in an industry with a fairly concentrated supply side (airlines). Potential for additional revenue streams: In certain cases, B2B markets may not be big enough if we look at pure commission revenue.

Marketplace as a Service 59

Marketplace as a Service Payments B2B SaaS Payments 59

ProfitWell

OCTOBER 1, 2019

million to boost subscription revenue with machine learning. And Josh Constine from TechCrunch can attest: Most people just guess how to price, especially with their vacation rental—based on minimal research, or using something like Airbnb’s suggestions that just want to maximize their own revenue. But Christian says no way.

Technical Review 40

Technical Review Sales Recruiting Airlines Subscription 40

Neil Patel

FEBRUARY 4, 2021

NP Digital has had impressive growth, tripling in revenue in the last couple of years. We’d love to continue this kind of growth, where it’s not just about revenue growth but also the quality of our team. NPAccel has helped numerous businesses find success with increased traffic and revenue. Team and Leadership at NP Digital.

VP of Engineering 126

VP of Engineering Marketing Marketplace as a Service Social Media 126

SaaStr

JUNE 10, 2020

Are you a revenue driver or a cost center? Marketing leaders must focus their teams on the areas that will drive revenue while they cut costs – the biggest impact for the business. We’re all aware we see declining pipeline in revenue, cost controls are at the high, we’ve got major expense scrutiny.

Travel 169

Travel Marketing Scale Outsourcing Services 169

Teamgate

OCTOBER 4, 2019

And they continue to make a profit through revenue from sales. Micro-Moment Sales: Red Roof Inn uses a combination of airline information and push notifications to grab customers in the moment. Businesses remain in existence because they continue to make a profit. And here’s the thing about technology.

Technical Review 40

Technical Review Technology AI Search Social Media 40

SaaStr

AUGUST 5, 2020

And in any event, recurring revenue recurs. That can be your base plan to start, for both top line (revenue) and burn rate. Every airline without government support will collapse. Recurring revenue is real and powerful, and can power us through even an 18 month rough patch. And second, so what? Even a global pandemic.

Airlines 344

Airlines Government Entertainment Travel 344

SaaStr

SEPTEMBER 10, 2020

372: Latané Conant is the Chief Marketing Officer at 6sense, the company that allows you to achieve predictable revenue growth by identifying accounts looking for your solution, prioritize efforts and then engage the right way. We had an airline drink cart made and brought that into breakouts. Latane Conant: Even brought a drink cart.

Scale 167

Scale Sales Hiring Software Review Technical Review 167

Casey Accidental

OCTOBER 20, 2020

The business does not charge via a subscription, but rather fees are transactional or pre-revenue e.g. Square, Styleseat, Mindbody. Just look at airlines. Light marketplace: a network model focused on transactions that happen without facilitation by the marketplace. When price is most important to customers, they sacrifice quality.

Marketplace as a Service 52

Marketplace as a Service Business Model SaaS Payments Payments 52

Sales Hacker

JUNE 16, 2020

Wuhan is called the Chicago of China, it has 11 million people, produces over 22 billion dollars in revenue, and has something like 250 international flights a day carrying probably something like 10,000 people in and out of China. If you haven’t yet applied to Revenue Collective, what are you waiting for? Well guess what?

Underperforming Technical Team 99

Underperforming Technical Team Government Scale Systems Review 99

SaaStr

JULY 12, 2022

Make the revenue recur, I’m interested. up that is sub one million in recurring revenue? I’ve got 5,000 people on it, but I’m only doing $10,000 a month in revenue. Then, once you’ve got something, ideally, at least, maybe a million in revenue, a million?and?a?half, That’s my background.

Sales Hiring 241

Sales Hiring Part-Time VPE VP of Engineering Sales Recruiting 241

Chargify

JANUARY 8, 2020

Revenue management is about predicting customer behavior to maximize revenue. One way that revenue management works in travel and hospitality is by adjusting prices to fill up inventory (i.e., One way that revenue management works in travel and hospitality is by adjusting prices to fill up inventory (i.e., Absolutely!

Revenue 59

Revenue Merchant Services Management SaaS 59

BetterCloud

NOVEMBER 1, 2017

By dedicating time and resources to building this homegrown solution, how much revenue are they not making ? Generally speaking, retailers, airlines, banks and other non-software firms are not. What alternative projects could your in-house team be working on instead? How else could they be innovating and adding value to the business?

VP of Engineering 45

VP of Engineering Underperforming Technical Team Outsourced Development Engineering 45

Intercom, Inc.

DECEMBER 13, 2018

It’s not just for retail or airlines or telcos. I highly recommend Predictable Revenue from Aaron Ross. We are going from having an enterprise business to having a mid-market business to investing in an SMB business. Ultimately, the product works for every company. That’s the beauty of Workplace.

Scale 151

Scale Marketplace as a Service Mobile Sales Hiring 151