SaaStr

JUNE 7, 2025

New spending data from Ramp reveals a possible trend: end user AI adoption may be hitting its first growth slow down. The AI adoption party might be slowing down—at least temporarily. While overall AI penetration among U.S. CFOs who initially approved AI experiments are now demanding concrete business outcomes.

AI 281

AI Payment Services Payments Scale 281

SaaStr

JUNE 4, 2025

The 40% Problem: How AI Will Finally Fix Sales Coverage and Customer Face Time A wake-up call from HubSpot’s CEO Yamini Rangan on why your sales team is failing 60% of their accountsand how AI will change everything There’s a brutal truth about B2B sales that most founders refuse to acknowledge. Forty percent.

Scale 256

Scale AI Underperforming Technical Team Sales 256

SaaStr

JULY 12, 2025

” This approach gave them insights no amount of customer development interviews could provide. Simplified Pricing to Annual-Only Early Vanta initially offered both monthly and annual pricing options, following the standard SaaS playbook. Would you use it? Would you pay for it?” ” 5.

Sales Hiring 185

Sales Hiring Software Review compliance Sales Recruiting 185

Clouded Judgement

JULY 25, 2025

What actually happened was this: Cloud created new pain points and new markets (more data, more sprawl, more teams), which made old categories more valuable. Cloud expanded access to tools that used to be too expensive or too complex for most teams. We’re now seeing the exact same dynamic play out in AI.

Cloud 167

Cloud Software Review Underperforming Technical Team Scale 167

SaaStr

APRIL 4, 2025

So we’ll have ~20 of the latest AI start-ups from YCombinator at a special YC Demo Pod area at 2025 SaaStr Annual! Come meet them (and also watch 100+ present live at our first AI Demo Stage ) at 2025 SaaStr Annual, May 13-15 in SF Bay!! 3) Generate high-quality training data that continuously improves AI performance.

AI Search 175

AI Search AI Startup Scale 175

SaaStr

MARCH 12, 2025

So at SaaStr Annual, Dave Kellogg did a great deep dive on “5 Things Every B2B CEO Needs to Know about Marketing” In the Age of AI it’s even more true today, so I wanted to update our SaaStr take-aways from the deep dive. You assembled a talented team, built an amazing product, and established a growing SaaS business.

Sales Hiring 202

Sales Hiring Marketing Technical Review Underperforming Technical Team 202

Sales Hacker

MAY 9, 2025

In 2023, we saw a surge of SaaS brands adding anything AI-powered or AI-driven into their website headlines. A quick use of Wayback Machine for the top 100 SaaS brands will show you just how pervasive it was. The optics were that if AI wasnt integral to your roadmap and marketing, you were losing relevance.

AI Search 91

AI Search AI Scale SaaS 91

Sales Hacker

JUNE 17, 2025

He’s now an investor, advisor, and board member to iconic B2B SaaS companies, and one of the most respected voices in GTM for vertical SaaS. But behind every product launch and revenue milestone is a team – and building that team is one of the hardest and important parts of the journey.

AI 88

AI Technical Advisors Underperforming Technical Team Sales Hiring 88

FastSpring

JANUARY 23, 2025

If you own a SaaS or other digital product business such as a Slack plugin, Chrome extension, online publishing business, mobile app, or even a blog and youre looking to exit, you may have a lot of questions about how best to go about it. So I’ve worked in SaaS businesses that were fast growth. And I’ve done that.

Scale 120

Scale Entrepreneurship Scaling Underperforming Technical Team 120

Stax

MARCH 16, 2025

That said, industry experts agree that your SaaS companys goal churn should be below 2%. As a SaaS business leader, reducing software user churn is an important part of maintaining your customer base and increasing revenue. TL;DR The average software industry churn rate is 14%, but SaaS companies should aim for under 2%.

Payment Solutions 88

Payment Solutions Software Review Churn SaaS Payments 88

User Pilot

DECEMBER 31, 2024

While your product managers use our analytics reports to track product usage, your engineering teams can use our session replays to uncover bugs, and your customer support team may use our in-app help center feature to offer self-service and reduce support tickets. Userpilot is perfect for non-technical teams.

Technical Review 105

Technical Review Underperforming Technical Team Software Review Onboarding 105

Sales Hacker

JUNE 6, 2025

AI is transforming how go-to-market teams operate. The same is true for cognitive skills—we need to deliberately build them.” — Peter Kazanjy , Co-founder of Atrium AI isn’t a threat, it’s an opportunity. AI as a coach, not a crutch. AI as a coach, not a crutch. Personalized AI systems.

AI Search 54

AI Search Scale AI Outsourcing Services 54

How To Buy Saas

FEBRUARY 25, 2025

Effective sales teams are also 81% more likely to be consistent CRM users , underscoring how vital these systems are for success. By the end of this guide, youll have a clear understanding of each platforms strengths, weaknesses, and ideal use cases. Startups, SMBs, and mid-market; teams wanting all-in-one marketing + sales.

Scale 52

Scale Underperforming Technical Team Technical Review Marketplace as a Service 52

How To Buy Saas

MAY 28, 2025

The SaaS landscape is rapidly embracing generative AI. Analysts estimate that up to 6070% of routine tasks could be automated by AI, potentially adding trillions of dollars in value. are already infusing AI into products used by billions. are already infusing AI into products used by billions.

Artificial Intelligence 53

Artificial Intelligence Underperforming Technical Team AI Search Scale 53

User Pilot

OCTOBER 31, 2024

Which product feedback software should you choose for your SaaS? Feedback management tools : Apps for organizing, categorizing, and analyzing feedback from multiple sources to guide decision-making and product development. UserTesting allows teams to gather real-time user feedback from usability tests.

Software Review 52

Software Review Software Social Media Underperforming Technical Team 52

User Pilot

NOVEMBER 7, 2024

Let’s review everything your customer success team has to do in the absence of any customer success tools. Ensure that your data is clean and easily accessible, as poor data quality undermines the value of even the best customer success tool. This will allow teams to identify at-risk accounts and prioritize proactive outreach.

Customer Success 105

Customer Success Enterprise Software Review Startup 105

Teamgate

JUNE 11, 2025

Developer API Documentation, API, Examples, FAQ and more. Developer API Documentation, API, Examples, FAQ and more. Great for small to medium teams with a pay-as-you-go pricing model. Ideal for teams needing real-time insights and distributed system support. Best for teams managing complex microservices.

Scale 52

Scale Payment Solutions SaaS Payments Payments 52

Blulogix

JUNE 16, 2025

By BluLogix Team Why MGI Research Ranked BluLogix a Top Agile Billing Platform in 2025 In May 2025, BluLogix was recognized by MGI Research in its Agile Billing Top 50 Buyer’s Guide —a definitive analysis of the top billing platforms for businesses navigating modern monetization.

Payment Features 52

Payment Features Underperforming Technical Team AI Search Outsourced Development 52

SaaStr

JULY 1, 2025

So ICONIQ Growth is back with their 2025 State of AI Report: Survey Overview It has some great data from 300 high growth software companies building AI products. AI-Native Companies Are Outpacing AI-Enabled by 2X in Product Velocity The Numbers : 47% of AI-native products have reached scaling stage vs. only 13% of AI-enabled companies.

AI 202

AI Software Review Technical Review Scale 202

SaaStr

MAY 23, 2025

So we were back on 20VC this week in our Latest in Tech deep dive with Harry Stebbings and Rory O’Driscoll of Scale: “The State of SaaS 2025: IPOs, AI, and the Coming Shakeout” The IPO Window Is Cracking Open (Finally) Chime’s $1.67B revenue IPO is the canary in the coal mine. After 4+ years.

Underperforming Technical Team 173

Underperforming Technical Team AI SaaS ChatGPT 173

BetterCloud

MARCH 17, 2025

SaaS tools are fantastic, but keeping your tech stack from turning into a financial snowball can be tough. ets break down smart SaaS budgeting , so you can make your tech work for you, without blowing the bank. What is SaaS budgeting? These are the things youll discover when you take an inventory of your SaaS spend.

Technical Review 52

Technical Review Strategy Marketplace as a Service SaaS 52

FastSpring

APRIL 24, 2025

In this episode of Growth Stage, we talk with Amber Hinds , CEO of Equalize Digital , about how SaaS and ecommerce companies can make their websites and products more accessible to people with disabilities while also improving SEO, reducing bounce rates, and expanding their market reach. So important, regardless of ability.

Business 107

Business Software Review Underperforming Technical Team AI Search 107

User Pilot

MARCH 30, 2025

Finally, your SaaS mobile app is live! However, there are good and bad ways to approach this tactic. Plus, with AI summaries and zero-click searches on the rise, the share of the cake is also becoming thinner. One standout example of a B2B SaaS company excelling at social media is Gong.

Mobile 66

Mobile Acquisition Software Review Social Media 66

User Pilot

DECEMBER 18, 2024

Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. Poor performance includes slow loading times, complex design, confusing navigation, and unresponsive features. To assign meaning to whether the numbers are good or bad, context is crucial.

Data 105

Data Underperforming Technical Team Outsourcing Services Technical Review 105

Scytale

JANUARY 21, 2025

Data breaches are a modern-day nightmare for all types of businesses, particularly for SaaS companies handling sensitive customer information. From sophisticated phishing schemes to exploiting zero-day vulnerabilities , malicious actors now use AI tools to mimic human behavior, making attacks more convincing than ever.

Payment Services 52

Payment Services Payment Methods SaaS Payments Payment Solutions 52

User Pilot

NOVEMBER 29, 2024

Are you looking for a session replay tool but not sure if Fullstory is the right option for your SaaS? Teams can use Fullstory’s session replay to: Identify frustration signals like rage clicks or dead clicks to uncover UX pain points. Fullstory session replay AI summaries. This article will help you decide. Fullstory pricing.

Underperforming Technical Team 105

Underperforming Technical Team compliance Software Review AI 105

SaaStr

JULY 15, 2025

The AI Replacement Reality Check: What You Can Actually Automate in Your SaaS Today The question isn’t whether AI will transform your SaaS business. Real-World Proof : SaaStr recently sent 4,495 AI-generated emails in two weeks and achieved the #1 response rate on their AI platform. The upside?

AI 238

AI Sales Hiring Scale B2B 238

User Pilot

MARCH 5, 2025

Best for: SaaS product teams who want a powerful but easy-to-use platform to improve onboarding, increase product adoption, and drive user engagement. Ease of use and implementation Userpilot is known for its intuitive, no-code builder, making it easy to create and customize in-app experiences without needing developers.

Software Review 52

Software Review Engagement Software Scale 52

How To Buy Saas

JUNE 26, 2025

Whether you’re a startup founder tired of repetitive support questions or an enterprise knowledge manager looking to streamline internal documentation, read on to learn how ProProfs Knowledge Base can empower your customers and team with self-service knowledge. AI Writer Integration : ProProfs comes with a built-in AI writing assistant.

Technical Review 52

Technical Review Software Review Systems Review Management 52

User Pilot

MAY 31, 2025

Intercom Mobile is a suite of mobile software development kits (SDKs) that lets you embed customer messaging , support, and engagement into your mobile app. Intercom Mobile cons Poor customer support For a support tool, its quite a surprise to see many users complain about the lack of sufficient customer support. Intercom pricing.

Mobile 71

Mobile Software Review Pricing Underperforming Technical Team 71

User Pilot

MARCH 17, 2025

Best interactive user guide tools at a glance Tool Standout features Best for G2 rating Trial/Demo Price plans Userpilot No-code WYSIWYG builder Multiple UI patterns Advanced segmentation Flow analytics and experimentation Mid-sized to enterprise SaaS 4.6 UserGuiding Ease of use Resource center Basic targeting Small to mid-sized SaaS 4.7

Software Review 52

Software Review Underperforming Technical Team Technical Review Onboarding 52

How To Buy Saas

MAY 26, 2025

These marvels are powered by Large Language Models (LLMs) giant AI systems trained on vast amounts of text. In todays AI-powered world, LLMs have become the brain behind many smart applications, from virtual assistants to content generators. Well dive more into SaaS applications shortly.)

Artificial Intelligence 64

Artificial Intelligence Data Software Review SaaS 64

User Pilot

MAY 27, 2025

Want to advance your career in product management or find top talent for your team? Mozilla: Director of Product, Firefox Growth Firefox is used by hundreds of millions worldwide, and the Director of Product for Growth plays a critical role in the product management team. Who would be a bad fit for this job?

Management 52

Management Underperforming Technical Team Scale B2C 52

User Pilot

MARCH 24, 2025

Want to advance your career in mobile product management or find top talent for your team? You will collaborate with engineering, design, and business teams to deliver cutting-edge mobile solutions that improve efficiency, user adoption , and overall product performance. Who would be a BAD fit for this job?

Mobile 52

Mobile Underperforming Technical Team Management Scale 52

Sales Hacker

JANUARY 7, 2025

With a background that includes leadership roles at AWS, Microsoft, and Lenovo, Fred brings a wealth of experience in building high-performing teams and driving revenue growth. It helps me and the team be so much more productive. And I always found it, because I’d be in there with my team, an enjoyable market to cold call into.

Outsourcing Services 117

Outsourcing Services Scale Outsourced Development AWS 117

SaaStr

JULY 1, 2025

“I just get so much more done today with the AI on the team instead of the humans on the team.” — leading CMO to me, last week. That’s the new speed of business in the AI era. Not just the software (with AI). Everyone thought SaaS was moving at light speed. Fast as Frack. I’ve seen cycles.

AI 185

AI Software Review Technical Review Sales Hiring 185

Full Session

DECEMBER 23, 2024

Find underperforming areas, try out different designs, confirm what works, and make your site easier and faster to use with UX heatmap tools. AI-powered insights: Automatically analyze open-ended responses using natural language processing. User frustration detection: Identify pain points in user experience using AI-powered analysis.

Payment Services 52

Payment Services Payment Solutions Software Review Payments 52