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2024 State of SaaS: Trends and Predictions with SaaStr CEO and Founder, Jason Lemkin

SaaStr

The backup of 2020 was great, 2021 comes in and somehow we have 600 unicorns and everyone can burn 500 million a year or have huge sales teams. But the meta point is this, if you’re recruiting in 2024, beware of the “Lost Generation” candidate and persona you may come across. It’s part of the job now.

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What skills do customer success professionals need in 2024?

ChurnZero

How will customer success jobs, and the skills they require, evolve in 2024? With technology advancing and customer expectations rising, customer success has become an essential force driving business growth and customer loyalty within the SaaS industry.

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GTM 64: Hiring Ethereal Talent with Chuck Brotman and David Teichner

Sales Hacker

Chuck is the co-founder of Blueprint Expansion , a GTM roles recruiting firm that has helped over 50 VC-backed companies make amazing Sales, Marketing, & Customer Success hires. By using the power of AI to identify and engage the accounts and buying groups most likely to purchase.

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3 Leaders Share 8 Expert-Backed Insights For Accelerating Digital Customer Success

Valuize Consulting

Mastering Digital Customer Success: Insights From Valuize Spark Toronto What does your Digital CS model look like today and what was the journey like to get here? In the rapidly evolving B2B recurring revenue economy, the focus on Digital Customer Success is more pertinent than ever.

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A Look Back: Everything Breaks When You Go Into Hypergrowth Mode, with UiPath’s CMO (Europa Video + Transcript)

SaaStr

We will do four and a half times what we did last year and be able to be a half a billion dollar AI company in about 18 months. The market now called RPA, which is the fastest path to using AI in a company now. We took the series A, interesting enough, the first executive hired by, thanks to the sales coaching, actually was marketing.

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Product Dogfooding in Software Development: A Quick Guide (+Best Practices)

User Pilot

Using the product to solve real-world problems also helps them to better empathize with their customers and understand their needs and pain points. Start implementing a dogfooding program by recruiting users from across the organization, especially those not involved in the product development.

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Oct 18 – Customer Success Jobs

SmartKarrot

Role: VP Customer Success Location: Irvine, CA, US (Hybrid) Organization: IntelligenceBank As a VP of Customer Success, you will achieve business targets for upsell, product usage and engagement, retention ARR and churn prevention for the North American region. set by your manager.