Andreessen Horowitz

APRIL 23, 2024

Whether it’s creating better tools to write code and test code, better tools for customers to engage with reps, better tools for sales teams to engage with their prospects, all those things are happening inside of Bill. We’re experimenting with it, but we haven’t made a massive investment.

Payments 102

Payments Forecasting Payment Services Payment Solutions 102

Tom Tunguz

FEBRUARY 10, 2016

Founders may reduce staff, particularly in recruiting or new projects that the company prefers not to finance. All of the cost of customer acquisition for a SaaS company is borne in the first month or so. This company invests $12k in month one to acquire a customer and receives $1k in payment, netting -$11k in cash flow.

SaaS Payments 120

SaaS Payments Sales Recruiting Sales Hiring Payment Services 120

Intercom, Inc.

JULY 28, 2022

Those line charts showing fast-rising user acquisition or explosive ARR have been synonymous with the industry over the past decade. And for Intercom’s VP of Sales EMEA, Sanj Bhayro , scaling is just what you need to invest in to ensure growth becomes as constant and linear as it can be.

Scale 210

Scale Scaling Sales Hiring Sales Recruiting 210

The Angel VC

DECEMBER 12, 2018

The main reason is that your customer acquisition costs are highly front-loaded. While this is generally true for most companies, it’s particularly true for SaaS businesses, which invest heavily in product development, sales, and marketing upfront and get payments from customers over a delayed period of time, usually several years.

Sales Recruiting 106

Sales Recruiting SaaS Payments Sales Hiring Scale 106

InsightSquared

AUGUST 14, 2019

For sales professionals, AI is not only impacting your personal life, but it will soon influence your professional work too if it hasn’t already done so. Many of today’s forward-thinking companies have already begun using AI in their sales strategies. Strengthens Communication With Sales Leads.

AI 91

AI Artificial Intelligence Sales Recruiting Forecasting 91

OpenView Labs

OCTOBER 26, 2021

The exciting thing about prototypes is that large-scale experiments can be built through open-source projects , which companies like Netflix and Linkedin will do as a strategic way of recruiting top talent. . Why startup founders should treat fundraising like a sales funnel. Milestone: Hire an accomplished head of sales or revenue.

Sales Hiring 82

Sales Hiring Scale Sales Recruiting Marketing 82

Tom Tunguz

MAY 18, 2015

Both companies eventually offered talent acquisition, performance management, and learning tools for human resources teams. Taleo initially focused on recruiting tools and SuccessFactors on performance management. Company Revenue at IPO, $M Customers at IPO ACV at IPO, $k Year of IPO Years Since Founding.

Sales Recruiting 100

Sales Recruiting Scale Software Acquisition 100

SaaStr

APRIL 17, 2019

Prior to Harness, Stephen was VP of Marketing at Glassdoor, managing a team of 52 in product marketing, helping grow B2B revenue from $19m to $90m in just 2 years, leading to their $1.2Bn acquisition. Steve has previously said, “Sales and marketing must be one team.” billion acquisition. What works?

DevOps as a Service 100

DevOps as a Service Sales Recruiting Scale Sales Hiring 100

Baremetrics

JUNE 30, 2021

If you're past the investment stage, having fine-grained numbers is typical. Take a look at conversion rates, customer acquisition costs, and overall financial performance. Start with revenue and work from the top to the bottom of your income statement. And don't forget the costs of recruiting. Determine the right KPIs.

Startup 98

Startup Sales Hiring Sales Recruiting Deferred Revenue 98

Baremetrics

SEPTEMBER 24, 2021

They may need cash to meet immediate financial obligations or have a longer-term objective and require capital to invest in their development. Sign up for the Baremetrics free trial , and start monitoring your subscription revenue accurately and easily. Hedge funds invest in high-growth, high-risk businesses. Table of Contents.

Finance 98

Finance Venture Capital SaaS Payments Payments 98

SaaStr

DECEMBER 3, 2020

403: Sam Taylor is the VP of Sales and Success @ Loom, the startup that helps you get your message across by making it easy to record instantly shareable videos. As for Sam, prior to Loom, Sam spent over 4 years at Salesforce following their acquisition of Quip, a startup Salesforce acquired for $750M where Sam was also the 1st sales leader.

Scale 174

Scale Sales Hiring Sales Recruiting Sales 174

Valuize Consulting

NOVEMBER 3, 2021

The Employee Experience (EX) is the journey an employee takes with your organization and is the sum of all employee-employer interactions throughout that employee lifecycle, from pre-recruitment to post-exit. Investing in Employee Experience results in higher employee retention and increased performance.

Underperforming Technical Team 52

Underperforming Technical Team Sales Recruiting Data Sales Hiring 52

SaaStr

NOVEMBER 2, 2019

How does Krish think your customer acquisition and GTM strategy has to change with the movement from SMB to enterprise? Billion story from its launch in 2008 to its 2018 acquisition by Recruit Holdings. Billion acquisition is just one milestone in the early innings of the company’s story. Does it have to be in person?

Scale 129

Scale SaaS Payments Sales Recruiting Payment Services 129

Tom Tunguz

SEPTEMBER 30, 2014

He said something along the lines of, “Every time we provide a magical experience to a customer, we invest in our brand equity. ” This founder prided himself on continuously investing in and increasing his business’s brand equity over long periods of time.

Sales Recruiting 111

Sales Recruiting Startup Branding Acquisition 111

FastSpring

NOVEMBER 28, 2018

Starting, or investing in, an affiliate program is a great idea for just about any ecommerce company. Here are seven reasons why every SaaS company should start—or invest in an affiliate program. Loyal Customers Can Help Drive Revenue as Affiliates. This can help you with your Customer Acquisition Costs (CAC).

Sales Recruiting 73

Sales Recruiting SaaS Business Social Media 73

Point Nine Land

DECEMBER 12, 2018

The main reason is that your customer acquisition costs are highly front-loaded. While this is generally true for most companies, it’s particularly true for SaaS businesses, which invest heavily in product development, sales, and marketing upfront and get payments from customers over a delayed period of time, usually several years.

Sales Recruiting 61

Sales Recruiting SaaS Payments Sales Hiring Scale 61

Practical Advice on SaaS marketing

OCTOBER 3, 2015

Adwords, events, inside sales, or whatever other tactics you use to attract prospects cost money. To recover that investment in sales and marketing, companies need to convert those prospects into paying customers. And the longer the sales cycle runs, the longer the delay before there’s a purchase, and the bigger the problem.

Sales Recruiting 100

Sales Recruiting Subscription Payment Features Technology 100

Sales Hacker

MAY 1, 2018

On this episode of the Sales Hacker podcast, we talk with Rick Smolen , VP of Sales at Greenhouse Software about moving your product upmarket and how to sell your software to a big company. What sales strategies and philosophies are necessary for enterprise sales. Subscribe to the Sales Hacker Podcast. Your title?

Sales Recruiting 47

Sales Recruiting Sales Hiring Sales SMB 47

Point Nine Land

APRIL 9, 2021

Having invested in 9 B2B marketplaces and gathered data from 20+ different investors, here are our findings on what it takes to raise money in 2021 for B2B marketplaces. Addressable revenue opportunity of $1bn+: As is the case for any startup, VCs optimise for investing in markets where there is a huge potential upside.

Marketplace as a Service 59

Marketplace as a Service Payments B2B SaaS Payments 59

Sales Hacker

JANUARY 28, 2020

This week on the Sales Hacker podcast, we speak with Ellie Tamari , the VP of North American Sales at Namogoo. Today we are incredibly excited to have a recent friend, member of the Boston chapter of the Revenue Collective, and female sales leader that came to the role somewhat later in life — Ellie Tamari.

Sales Hiring 67

Sales Hiring Scale Sales Recruiting Management 67

OpenView Labs

DECEMBER 17, 2019

OpenView’s experts weighed in with their predictions across product, sales, marketing, pricing, corporate development and talent. Product Managers Will Own a KPI. How many of your highest paid team members are in sales? The fact is that a great (albeit expensive) sales rep is worth every penny and has an obvious ROI.

Trends 67

Trends Sales Recruiting Technical Review SaaS 67

Natalia Luneva

NOVEMBER 24, 2021

Arthur is a Principal at Knight Capital – an investment firm that specialises in B2B software businesses. We have seen that there is not a lot information on the stage of going from $1million – $25million ARR (annual recurring revenue). He is passionate about enabling entrepreneurs to realize their vision.

Scale 52

Scale Scaling Sales Recruiting SaaS 52

Intercom, Inc.

NOVEMBER 11, 2021

Users are recruiting your product to reach a specific outcome in their lives — whether that’s catching a flight to reunite with their families or using a productivity app to meet a deadline and impress their boss. Be selective about the outcomes you’re investing in. Take pancakes, for example. Otherwise, you’re just flying blind.

Onboarding 254

Onboarding Sales Hiring Sales Recruiting Underperforming Technical Team 254

Sales Hacker

SEPTEMBER 19, 2018

Have you ever dreamed of becoming a VP of Sales? This week on the Sales Hacker podcast, we speak to Dan Cook, SVP of Sales & Success at LucidChart, one of the fastest-growing SaaS companies in the US, about what it takes to become a sales executive at a top company. Subscribe to the Sales Hacker Podcast.

Scale 73

Scale Sales Recruiting Sales Hiring Sales 73

ProfitWell

OCTOBER 31, 2019

Today, we see an NPR-owned app go freemium , a social media management platform is sprouting an IPO (although not a profit), and Vendr raises $2 million to replace your enterprise sales team. Sprout’s 2018 revenue was 99% sourced from software subscriptions, according to Crunchbase. Replacing your enterprise sales team.

Sales Recruiting 40

Sales Recruiting Social Media Subscription Payment Features 40

The Angel VC

AUGUST 10, 2011

I recently wrote that investors (myself included) should do a better job of making their investment criteria transparent to founders. To put it as simple as possible, the health of a SaaS business is mainly determined by two factors: Customer lifetime value (CLTV) and customer acquisition costs (CAC). along the way.

Sales Recruiting 155

Sales Recruiting Startup Customer Lifetime Value SaaS 155

SaaStr

NOVEMBER 28, 2019

I remember talking to Belgium investors at the time and everybody said, look, enterprise software is dead, there’s no opportunity through investment. Teddie : And also we’ve seen the BI market that’s been acquisitions at the last. Because after the year we had literally zero customers, zero revenue.

Sales Hiring 180

Sales Hiring Scale Sales Recruiting Government 180

ChurnZero

MARCH 11, 2020

I wasn’t satisfied that we lost a customer, but I was now armed with valuable new information that would lead to a breakthrough in our sales model. From these discussions, we were able to gain incredible insights into the root causes of customer churn that informed our strategy from marketing and sales through product and service delivery.

Churn 52

Churn Scale Sales Recruiting Sales Hiring 52

ChurnZero

JULY 9, 2020

Sure, you won customers over to get the initial purchase, but what about your post-sale courting? We gift customers whenever they leave an online review, act as a reference for a potential customer, or refer a customer who connects with our Sales team as well as when the referred prospect becomes a customer.

Retention 64

Retention Strategy Scale Sales Recruiting 64

SaaStr

MARCH 3, 2020

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. Roughly 90%.

Sales Hiring 152

Sales Hiring Sales Recruiting CTO Hire Scale 152

SaaStr

JUNE 2, 2023

Recruit diverse leaders The goal of hiring a revenue leader is to put gasoline on finding product market fit success. Whether in customer acquisition, the revenue growth spectrum, or elsewhere, know that you’ll need to find the bottleneck and apply enough pressure and attention to alleviate it and move it elsewhere.

Sales Recruiting 206

Sales Recruiting Sales Hiring Scale Branding 206

SaaStr

JANUARY 10, 2020

Before that Bob co-founded RJ Metrics, where he built a global base of online retailers leading to their acquisition by Magento Commerce in 2016. Does Bob agree with the notion that channel sales have completely died in the world of SaaS? I always say kind of tele-sales are the most important form of kind of training in terms of sales.

Sales Hiring 131

Sales Hiring Scale Outsourcing Services CTO Hire 131

OpenView Labs

OCTOBER 17, 2019

We continue that practice today, and extend it to include roles that aren’t typically exposed to customers—operations people, accountants, recruiters, etc. For instance, recruiters with first-hand customer experience are able to give job candidates real examples of what it’s like to work at Zapier.

Sales Recruiting 45

Sales Recruiting Sales Hiring Scale Technical Advisors 45

SaaStr

APRIL 30, 2022

Average Revenue per Customer. Customer Acquisition Cost (CAC). & And basically SaaS revenue models is just magical for investors and for businesses. And you can basically predict revenue ahead of time and therefore raise money early on to grow even faster. Or annual recurring revenue for some types of companies.

SaaS Payments 227

SaaS Payments Metrics Payment Methods Scale 227

Intercom, Inc.

JUNE 3, 2021

Where should you invest your resources? If you’re short on time, here are a few quick takeaways: You can’t balance short-term and long-term investments without considering the existing product strategy. Choosing the right investment is a balancing act of art and science. And yet, now might be a good time to hit the accelerator.

Strategy 228

Strategy Software Review Development Team Review Sales Recruiting 228

Unbounce

JUNE 16, 2020

I think channel distribution is one of the most promising and untapped acquisition channels for SaaS?—?especially Over the long term, it can also deliver increased revenue, higher customer lifetime value (LTV), and reduced customer acquisition costs (CAC). This generates recurring revenue. That’s huge! Reduced Cost.

Outsourcing Services 131

Outsourcing Services Sales Recruiting Scale SaaS 131

SaaStr

JULY 30, 2020

356: Pete Kazanjy is the Co-Founder @ Atrium, the startup providing proactive, always-on insights for sales operations, managers, and leaders. Alongside Atrium, Pete is also the Founder of Modern Sales Pros, a community of 15,000 focused on sales operations and sales management. Stop asking questions.

Part-Time VPE 196

Part-Time VPE Scale Sales Recruiting Sales Hiring 196