Subscription Flow

DECEMBER 18, 2023

One crescendo in the symphony of seasonal commerce is subscription boxes. This article is for subscription box retailers so that they can maximize not only the festivity of this time but also the sales. However, we have come up with some different subscription box trends that you can follow for Christmas 2023.

Subscription 105

Subscription Payment Features Trends Social Media 105

User Pilot

APRIL 14, 2023

Which of the currently available digital adoption platforms is the best choice for product, marketing, and customer success teams in 2023? A comprehensive onboarding tool must have feedback functionality to help teams track trends in user sentiment and identify areas for improvement. Maybe something completely else?

SaaS 98

SaaS Onboarding Pricing Mobile 98

User Pilot

JULY 20, 2023

Best AI writing tools for the content creation process: Userpilot’s onboarding AI writing assistant: use AI to generate engaging content for your in-app messaging prompts (modals, tooltips, etc.). Last but not least, AI tools are also able to automate various stages of the onboarding process. Source: Surfer.

Artificial Intelligence 98

Artificial Intelligence AI Search AI Software Review 98

User Pilot

NOVEMBER 27, 2023

Improve business valuation Your company’s valuation is tied closely to its revenue performance, especially because you’re a subscription business. It encompasses expenses related to marketing, sales, and any other activities involved in attracting and onboarding new customers. Use this simple revenue growth formula.

Payments 105

Payments Revenue Payment Features SaaS Payments 105

Stax

JANUARY 17, 2024

Unlike payments facilitated by card networks like Visa or Mastercard, ACH payments are managed by a body called the National Automated Clearing House Association (NACHA). In Q3 of 2023, the total volume of payouts on ACH networks reached 7.8 Security Payment processing involves the exchange of sensitive customer data.

Payment Services 88

Payment Services SaaS Payments Merchant Services Payment Facilitation 88

User Pilot

SEPTEMBER 21, 2023

This insight allows you to optimize the trial experience, increasing users’ likelihood of transitioning from free trials to paid subscriptions. This early warning system enables you to intervene with retention strategies, reducing the likelihood of users canceling their subscriptions. That’s a sign of friction.

Payment Features 105

Payment Features Customer Lifetime Value User Experience Churn 105

Chart Mogul

JUNE 1, 2023

This is your guide to customer retention in 2023. In this post, we will explain customer retention, how to calculate it, why it matters, and what a good customer retention rate looks like in 2023 based on a study of over 2,100 businesses. After all, acquiring a new customer can cost much more than retaining an existing customer.

Retention 90

Retention Metrics Benchmarks Scale 90

User Pilot

JULY 27, 2023

Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. It considers subscription fees, additional purchases, upgrades, and renewals. Monthly Recurring Revenue : This metric measures the predictable revenue your company generates monthly from paying users.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

User Pilot

JUNE 30, 2023

Which is the best AI writing assistant available for marketing and customer success teams in 2023? It allows you to trigger in-app messages to onboard your users and help them discover the key features. There’s no simple answer to this question. Userpilot AI-powered writing assistant.

AI Search 98

AI Search AI Payment Solutions Social Media 98

User Pilot

JULY 24, 2023

As of 21 July 2023, there are 1,503 integrations in the Zendesk marketplace. Userpilot and Zendesk integration Userpilot is a product adoption platform that you can use to onboard users and provide on-demand support via a resource center. Pricing: Free to use but need Looker, Power BI, or Tableau subscriptions.

Marketplace as a Service 97

Marketplace as a Service Social Media AI Search SaaS 97

User Pilot

JULY 4, 2023

Likewise, you’ll need a Business plan subscription to create a custom close screen. Payment Forms: If you choose to use Typeform to collect payments, you’ll only be able to accept payments through Stripe. Conduct A/B tests on your onboarding flows and quickly iterate based on user behavior.

Payments 95

Payments Payment Methods SaaS Payments Payment Solutions 95

Stax

AUGUST 26, 2024

Talk to sales Let’s start at the beginning Stax—then called Fattmerchant—launched in July 2014 and was immediately viewed as a disruptor in the payments space due to its subscription-based model and transparent pricing for SMBs. Finishing the year strong Despite the many changes, we ended 2023 with over 25% year-over-year growth.

Payment Services 88

Payment Services Merchant Services Stax Payment Solutions 88

Blulogix

JANUARY 3, 2024

Why BluIQ by BluLogix Should Be Your Top Choice for Subscription Billing By BluLogix Team In the previous installment of our series on selecting a subscription billing platform , we discussed the importance of choosing the right platform and outlined key considerations for your evaluation. Say goodbye to manual subscription renewals.

Payment Features 52

Payment Features Payments Payment Services Subscription 52

User Pilot

OCTOBER 12, 2023

Amplitude’s product experimentation capabilities let you run tests to improve onboarding, reduce friction, launch new features, and more. Starts at $995/month with behavioral analytics/cohorts, single sign-on (SSO), and onboarding support from the customer success team. Enterprise. Best for : AI-powered experimentation.

Software Review 105

Software Review Technical Review Artificial Intelligence Mobile 105

Buffer Resources

DECEMBER 11, 2023

  So when Meta, the company that owns Instagram, introduced Meta Verified , a monthly subscription that will give you that coveted blue checkmark on Facebook, Instagram, or both, my interest was piqued.  From here on out, you’ll be charged the monthly subscription fee unless you cancel.  Confirm and pay.

Technical Review 132

Technical Review Systems Review Social Media Payment Features 132

Stax

FEBRUARY 15, 2024

FIS Global reports that in Norway, Sweden, and other Scandinavian countries, more than 90% of transactions processed at point-of-sale (POS) in 2023 were cashless. The writing on the wall is clear—businesses need to start accepting digital payments and software providers need to start offering payment services one way or another.

Payment Services 88

Payment Services Merchant Services SaaS Payments Payment Methods 88

Buffer Resources

OCTOBER 2, 2023

Meta + Facebook This was a particularly update-heavy week for Meta & Associates, as they held their Meta Connect 2023 conference and unveiled several updates aimed at enhancing user engagement and streamlining content sharing. Get the need-to-know highlights from the social media industry that happened the week of September 25-28.

Social Media 120

Social Media AI Search AI ChatGPT 120

Subscription Flow

DECEMBER 22, 2023

In this article, we will discuss the eCommerce subscription trends to follow in 2024 to beat the competition and achieve sales targets. All that you need to do is to see how the e-commerce market evolved over the period of 2023 and find trends to follow in the coming year. But taking stress cannot help at all.

Payment Methods 59

Payment Methods Artificial Intelligence Trends Subscription 59

Subscription Flow

DECEMBER 1, 2023

Recurring revenue models, or subscription models , can be a great way for businesses to generate income while providing customers with the options they want. However, a distinct set of metrics is needed for the subscription business model in order to track and keep an eye on the company’s health.

Subscription 59

Subscription Payment Features Metrics Business 59

User Pilot

MAY 17, 2025

At Userpilot, we help teams meet those expectations with better onboarding, in-app guidance, and personalized engagement. billion people were using 5G by the end of 2023, and that number is still climbing. Subscription and in-app purchase optimization Monetization is no longer one-size-fits-all.

Mobile 90

Mobile Payment Solutions Trends Payments 90

Point Nine Land

JUNE 18, 2023

Both can be used to report on customers, subscriptions, and revenue. By starting at the top and moving down, you can see if there is a positive trend towards lower churn, perhaps as a result of increasing product maturity, better onboarding, or other improvements. Should I look at churn or retention cohorts? And both can be cohorted.

SaaS Payments 128

SaaS Payments Payment Services SaaS Payments 128

User Pilot

OCTOBER 18, 2023

A few tactics that help you shorten the CAC payback period include: Personalize onboarding experiences for new customers by using data you collect from welcome surveys. Using Userpilot, you can deliver personalized onboarding, identify opportunities for improvement, etc., A/B testing to see what change helps you boost conversion rates.

Customer Lifetime Value 105

Customer Lifetime Value Acquisition Retention Churn 105

User Pilot

JANUARY 7, 2024

Imagine a SaaS company had $100,000 in revenue as of January 2023 and $150,000 in January 2024. Monthly recurring revenue MRR represents the predictable and recurring income your company generates from monthly subscription plans. Implement secondary onboarding to drive fast adoption rates for new or less-used features.

Revenue 105

Revenue SaaS Churn Onboarding 105

ChurnZero

JUNE 14, 2023

How should I wrangle a constricted company budget to outlast 2023? For subscription businesses, the focus is clear: retaining customers. Don’t let your customer success team go into 2023 with substandard tools. If you haven’t started already, make 2023 your year of customer success.

Customer Success 52

Customer Success Scale Technical Review Sales Hiring 52

How To Buy Saas

FEBRUARY 25, 2025

Salesforce boasts 150,000+ customers and $31.4billion in 2023 revenue , making it the worlds #1 CRM by market share (holding about 21.7% of the CRM market in 2023 more than the next four competitors combined). Quick onboarding and accessible customer support/resources. UI (Lightning) is powerful but can feel busy.

Scale 52

Scale Underperforming Technical Team Technical Review Software Review 52

User Pilot

JUNE 2, 2023

Reaching product adoption is critical for subscription-based business models where revenue comes after the initial conversion. User onboarding completion rate Onboarding is critical to customer success and adoption. The more instructive and engaging your onboarding process, the higher your adoption rates.

Metrics 98

Metrics Customer Lifetime Value Churn Onboarding 98

User Pilot

JUNE 19, 2023

SaaS LMSs like TalentLMS, Skilljar, Docebo, Litmos, iSpring Learn, Paradiso, SkyPrep, or Blackboard allow you to create complex and structured online and blended training courses for staff onboarding and partner training. To see how Userpilot can help you onboard and educate your customers, book the demo! Userpilot UI patterns.

Systems Review 98

Systems Review Management SaaS Education 98

Buffer Resources

JANUARY 18, 2024

It’s not the first time I’ve tried out LinkedIn Premium — but it is the first time I’m approaching the platform’s paid subscription as a creator.    How to sign up for LinkedIn Premium I was really impressed by LinkedIn Premium’s onboarding process.

Technical Review 135

Technical Review Systems Review Sales Recruiting AI Search 135

BrightBack

NOVEMBER 4, 2021

The Essentials Plan is designed for startups and low-volume subscription companies (up to 250 cancels/mo) to delight customers with a personalized cancel experience, while a/b testing save offers, loss aversion, and capturing actionable churn intelligence to retain and improve. The Subscription landscape is a-changing.

Retention 52

Retention Subscription Payment Features Benchmarks 52

Chart Mogul

MARCH 23, 2023

And, is your poor retention the reason for your slower growth in 2023? And, is your poor retention the reason for your slower growth in 2023? In this post, we will explain what are GRR and NRR, how to calculate them, why they matter, and what a good retention rate looks like in 2023 based on a study of over 2,100 businesses.

Retention 52

Retention Metrics Revenue Scale 52

User Pilot

MARCH 30, 2025

Related business outcomes: Increased subscription revenue, higher conversion rates , and referral growth. Subscription conversion rate. signup, onboarding, repeat usage, etc.) Keep the onboarding process short and focused Did you know? Limit onboarding to 3-5 essential steps only. within those stages.

Mobile 66

Mobile Engagement Strategy Social Media 66

Buffer Resources

AUGUST 2, 2023

The rise of newsletters In January 2023, I noticed an increase in reception around niche newsletters. Looking at the overall market sentiment in April 2023, it was clear that there was a lot of uncertainty. ExplodingIdeas.co landing page ExplodingIdeas.co

Business 98

Business Venture Capital Technical Review Consulting 98

Andreessen Horowitz

APRIL 23, 2024

Alex Immerman: If 2023 was the year of efficiency, 2024 is the year of generative AI. For both of you, subscription is a smaller-to-no piece of the story. BILL started much heavier on subscription, but has really leaned into payments over the last several years. Here’s an edited excerpt from their conversation.

Payments 110

Payments Forecasting Payment Services Sales Hiring 110

User Pilot

OCTOBER 30, 2023

Simplify onboarding with in-app guides and checklists. Suppose a SaaS startup had 500 customers at the beginning of a quarter, and by the end of the quarter, 50 customers had canceled their subscriptions. Use the data obtained to personalize their onboarding, pointing them to features most suitable for their primary goal.

Retention 104

Retention SaaS Churn Engagement 104

User Pilot

JUNE 12, 2023

You can also use onboarding checklists to direct user actions. Create a frictionless signup process According to the State of SaaS 2023 report, 79% of SaaS products have a friction-riddled sign-up flow. SKED Social’s onboarding checklists. Use modals to collect relevant data about the customer’s profile, goals, etc.,

Onboarding 98

Onboarding Pricing Churn Banking 98

Natalia Luneva

APRIL 24, 2025

Global embedded payment revenue is expected to reach $59 billion by 2027. This is up from $32 billion in 2023. It shows how important it is for companies to own their payment flows today. Instead, you use a ready-made platform for onboarding merchants, handling compliance, and processing transactions. With over 108.6

Merchant Services 40

Merchant Services PayFac as a Service Payment Services Marketplace as a Service 40

User Pilot

MAY 17, 2025

Youll also see how Userpilots all-in-one localization, onboarding, and analytics features make the process easier. Improve onboarding and retention in global regions: Tailoring onboarding flows with localized colors, numbers, icons, and copy dramatically improves first impressions. onboarding completion rate, NPS by locale)?

Mobile 66

Mobile Payment Solutions Payment Methods Software Review 66