Intercom, Inc.

MAY 28, 2020

Here are five quick takeaways: One of Aircall’s superpowers is that it built an App Marketplace – and then opened it up for partners to build their own integrations. Today, more than 60% of the tools on the marketplace have been built by third parties. Short on time? That’s the power of becoming a platform. Is the customer happy?

Marketplace as a Service 186

Marketplace as a Service Cloud Government Retention 186

SaaSX

FEBRUARY 26, 2020

Today’s digital marketplace is a vast and wild place. Want to learn more about harnessing the power of channel partner programs to boost your business, but confused about how to begin? What kind of company (or product/service) would work best alongside my business?” “What sort of organization can benefit from my company’s strengths?”

Outsourcing Services 93

Outsourcing Services Strategy Underperforming Technical Team Technical Advisors 93

Casey Accidental

OCTOBER 27, 2020

This is part three of a three part series on sequencing business models. In part two of our Sequencing Business Models series , we talked about the different types of marketplaces and what needs to be built to be effective in each of them. This post is a collaboration with Gilad Horev. Ask your own engineers.

Payments 56

Payments Business Model Payment Solutions SaaS Payments 56

Intercom, Inc.

JANUARY 16, 2020

Andrey explains why embracing the professional services sector in a unique way has paid dividends. We also think about community and consultants and professional services as an ecosystem around our product. How have you structured the business model or even the product to make that type of viral spread easier?

Consulting 249

Consulting Marketplace as a Service Scale Development 249

SaaStr

SEPTEMBER 3, 2019

Join us at SaaStr Annual 2020. I want to talk about how we got to the business model that we have at Lambda School because it’s one of the things that separates us from other schools. Uber is a classic marketplace company. It’s a two-sided marketplace. You had town car services before.

Acquisition 166

Acquisition Software Review Payment Methods Marketplace as a Service 166

SaaStr

JUNE 10, 2021

This episode is an excerpt of Mårten’s session at SaaStr @ Home 2020. Marten Mickos: We heard here that the cloud business has a combined market cap already of over a trillion dollars. So the whole world of software as a service and cloud has just exploded and will continue to grow enormously. You can view the full video here.

Outsourcing Services 159

Outsourcing Services Marketplace as a Service Outsourced Development Scale 159

Neil Patel

FEBRUARY 4, 2021

NP Digital is a performance marketing agency built by marketers, and our global offices allow us to deliver our specialized services to clients worldwide. Below, we’ll explain how each of our agencies works, the services they provide, and what to expect from each of them in the future. NP Digital Marketing Services.

VP of Engineering 137

VP of Engineering Marketing Marketplace as a Service Social Media 137

OpenView Labs

JANUARY 13, 2022

Pricing Transformations in 2020. 45% of SaaS companies said they had some form of usage-based pricing, up from 34% in 2020. One of the most important changes sparked by the subscription economy, and the move to software as a service, has been the shift from customer support to customer success. In 2020 inflation was only 1.23%.

Pricing 98

Pricing Payment Services SaaS Payments Payment Solutions 98

SaaStr

NOVEMBER 7, 2019

Join us at SaaStr Annual 2020. If you think about it that way, then I think it simplifies a bit the equation, and you can think of how does that apply to your business? Like, how can we provide economic infrastructure for developers to build applications and services and in a weird way, future proof? FULL TRANSCRIPT BELOW.

Payments 167

Payments Merchant Services Payment Solutions Payment Services 167

FastSpring

DECEMBER 19, 2019

This is why we’re committed to continually develop new and innovative tools that help software companies successfully transition to a subscription-based business model. We take great pride in delivering the best ecommerce platform that helps software businesses succeed in the global marketplace. We Evolved Our Brand.

Technical Review 91

Technical Review Software Review Marketplace as a Service Innovation 91

Subscription Flow

JUNE 26, 2024

Did you know that the Dutch payment processing company Mollie was only able to raise $100 million in 2020 as its growth tech investment? Doing this will ensure that Mollie is able to process payments made by your customers from services like SEPA or iDEAL. So what happened? The short answer is COVID.

Payment Features 98

Payment Features Payment Methods Payment Services Payment Solutions 98

OPEXEngine

MAY 18, 2021

SaaS metrics are viewed differently at different stages of growth and for different sales models, primarily whether a company is selling into an SMB or enterprise marketplace. Growth Stage – Scaling the Business, and . The following 4 metrics are critical to the valuation of a private SaaS business.

SaaS Payments 98

SaaS Payments Metrics Payments Payment Services 98

User Pilot

APRIL 10, 2023

Dropbox, Slack, and Grammarly are great examples of companies that have successfully harnessed the power of the freemium model to drive growth. Freemium is a business model which gives users free access to the product. After shifting to the freemium model in 2015, the company reached 1 million daily active users.

Strategy 97

Strategy SaaS Onboarding Marketplace as a Service 97

Totango

FEBRUARY 22, 2021

Brady would go on to lead the Patriots to 17 division titles, 13 AFC Championship Games, nine Super Bowl appearances, and six Super Bowl wins before transferring to the Tampa Bay Buccaneers in 2020 and leading that team to win its first Super Bowl title since 2003. Changing the Customer Success Game. Totango Sets New Records.

Customer Success 62

Customer Success Scale Marketplace as a Service Technical Review 62

OPEXEngine

MARCH 9, 2021

In August 2020, Zenefits CEO Jay Fulcher posted on LinkedIn , saying, “Success takes work, study, time, grit, courage, experimentation, resilience, and a belief in yourself that may not always be steady but never goes completely away … there are no shortcuts.”. However, this model was unsustainable. Business Model.

Scale 52

Scale Sales Hiring Marketplace as a Service Underperforming Technical Team 52

Subscription Flow

JUNE 26, 2024

Did you know that the Dutch payment processing company Mollie was only able to raise $100 million in 2020 as its growth tech investment? Doing this will ensure that Mollie is able to process payments made by your customers from services like SEPA or iDEAL. So what happened? The short answer is COVID.

Payment Features 52

Payment Features Payment Methods Payment Services Payment Solutions 52

SaaStr

MARCH 19, 2019

Join us for SaaStr Annual 2020. Niall Wall – SVP of BD, Channels & Emerging Businesses @ Box. So it’s API first, even for our own services that are being consumed in new products that we are building. Want to see more content like this session? FULL TRANSCRIPT BELOW. Vicki Lin – Head of Ecosystem @ Stripe.

Payments 124

Payments Scale Scaling Revenue 124

Sales Hacker

MARCH 2, 2020

Here they are… The 97 Best Sales Books in 2020. Sales Models and Fundamentals. You don’t have to be subservient, forfeit your self-respect, or fake enthusiasm about your product or service. In today’s crazy marketplace, new sales strategies are needed to penetrate these big accounts. The Challenger Sale.

Scale 143

Scale Sales Hiring Sales Recruiting Payment Methods 143

SaaStr

AUGUST 6, 2019

Join us at SaaStr Annual 2020. Tradeshift Buy, which is essentially what we call private marketplaces. There can be many, many winners when you have compounding interest from users and from services. What is it that worked really well for the business of Tradeshift through our journey? We can do the private marketplaces.

Payment Solutions 174

Payment Solutions Payments Outsourcing Services SaaS Payments 174

Unbounce

JUNE 16, 2020

Depending on your business model and stage of growth, a partner program will likely take on different forms. These are often built with agencies, consultants, and managed-service-providers (MSPs) in mind. These partners resell your product and benefit from offering ongoing services, usually on a retainer basis.

Outsourcing Services 131

Outsourcing Services Sales Recruiting Scale SaaS 131

Sales Hacker

AUGUST 18, 2020

Walk us through the basic business model. Brandon Meyers: There’s kind of an evolution of our business, and maybe I can take you guys through that as well. Sam Jacobs: Is it a subscription service? So you are the chief revenue officer of ADARA. So what do we do, right? Brandon Meyers: That’s right.

Subscription 114

Subscription Payment Features Scale Underperforming Technical Team 114