SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. First, what is continuous customer development? This podcast is an excerpt from Robert and Neeraj’s session at SaaStr Annual 2019.

Scale 131

Scale SaaS Payments Sales Recruiting Payment Services 131

InsightSquared

MARCH 8, 2021

I came to InsightSquared by way of Olono, which was acquired in 2019. Focus on the things that you can control and work to win, understanding as you engage with your team, or anyone really. I started my professional career in finance and found my favorite days were the ones helping develop and train new team members.

Technical Review 62

Technical Review Development Team Review Underperforming Technical Team Systems Review 62

SaaStr

JULY 25, 2021

You can have the great product and a great team, but the market of small or very niche. The second one is the team, obviously depending on how earlier the team has a huge factor because you may be so early in your journey that there’s nothing else to point to, but the track record of the team. Jyoti Bansal: Yeah.

Sales Recruiting 255

Sales Recruiting Sales Hiring Scale VP of Engineering 255

Sales Hacker

SEPTEMBER 26, 2019

In April 2019, I stepped into a new job as Vice President of Enterprise and Commercial Sales. . Not only does the sales team have strong performers, but the entire company’s mission is focused on changing the industry’s approach to sales by giving sellers the information they need to close more deals. . My plan? .

Scale 66

Scale Underperforming Technical Team Sales Hiring Scaling 66

SaaStr

AUGUST 9, 2019

This podcast is an excerpt of Eyal and Megan’s session at SaaStr Annual 2019. Here’s what Eyal and Megan talk about: How to develop software faster. But I think what it boils down to is also how newer technology is being developed and the ability for it to inter-operate with other platforms. Missed the session?

SaaS Payments 135

SaaS Payments Cloud Technical Review Scale 135

OpenView Labs

MARCH 29, 2019

Or haven’t permeated those ranks: One sales rep told me if I wanted to hear a really good version of the pitch, it was too bad because his CEO, who would be back shortly, was really good at that. Business Developer, Cleverbridge. helps companies reap tax credits for research and development, which often requires complex documentation.

Sales Recruiting 65

Sales Recruiting Underperforming Technical Team Subscription Payment Features 65

SaaStr

MAY 31, 2019

How can one prevent their customer support team from being a wall of protection for the product and eng team? Stripe recently announced their 5th office would be… “remote”, so how does Parker feel about the building of remote teams? What are the most important things when establishing your first remote team?

VP of Engineering 135

VP of Engineering Sales Hiring Scale Systems Review 135

Valuize Consulting

NOVEMBER 3, 2021

A recent Towers Watson study revealed that businesses with a strong employee experience sustained a 4% bump in revenue while those with a poor experience saw revenue fall by 1%. Development Programs. 41% of employees consider career development and personal growth opportunities important to their job satisfaction ( SHRM , 2017).

Underperforming Technical Team 52

Underperforming Technical Team Sales Recruiting Data Sales Hiring 52

SaaStr

OCTOBER 31, 2019

Bessemer Venture Partners’ Alex Ferrara takes a look at trends and predictions for the cloud industry in 2019. Before I joined the venture capital industry many years ago, I was a software developer, and I worked for a startup around the 2000 time period. Want to see more content like this? Join us at SaaStr Annual 2020.

Cloud 101

Cloud Scale AWS Machine Learning 101

Sales Hacker

FEBRUARY 1, 2021

Guided selling with Revenue Grid allows you to guide reps step-by-step through every deal, reducing guesswork and increasing consistency so your teams have the best odds with every opportunity in the pipeline. See how you can put your sales teams in the best position to win now at revenuegrid.com/saleshacker. Callie Moriarty: Hi Sam.

Underperforming Technical Team 68

Underperforming Technical Team Scale Sales Hiring Systems Review 68

Intercom, Inc.

AUGUST 15, 2019

If an organization’s founders aren’t designers and don’t come from a background where well-designed products played a key role in their lives, it can often be the last discipline to be brought onboard the team. On a bad day, a lot more of it got thrown away. My responsibility was to build a design team in that new agile way of working.

Underperforming Technical Team 179

Underperforming Technical Team Scale Innovation Startup 179

The Angel VC

DECEMBER 12, 2018

While this is generally true for most companies, it’s particularly true for SaaS businesses, which invest heavily in product development, sales, and marketing upfront and get payments from customers over a delayed period of time, usually several years. The main reason is that your customer acquisition costs are highly front-loaded.

Sales Recruiting 106

Sales Recruiting SaaS Payments Sales Hiring Scale 106

SaaStr

APRIL 16, 2020

Prior to their IPO in April 2019, PagerDuty had raised funding from some of the best in the business including a16, Bessemer, Meritech, Harrison Metal and Elad Gil to name a few. In terms of tone, what is the right tone to approach the broader team with? 326: Gusto’s Lexi Reese walks you through scaling high performance teams.

Scale 184

Scale Underperforming Technical Team Leadership Branding 184

FastSpring

MARCH 27, 2023

Ryan Austin had VP-level experience in training when he decided to start a consulting business to help enterprise-level companies with their corporate learning and development initiatives. Ryan and his team noticed so many inefficiencies across the L&D workflows. “It There are now over 150 enterprise companies using the platform.

Payment Solutions 95

Payment Solutions Payment Services SaaS Payments VP of Engineering 95

SaaStr

JANUARY 28, 2020

If something bad happens, you’re going to have to cut your burn, probably. There is one thing, I love this quote and it’s a little bit of a crude quote, not that it’s bad language-. What do you do with that lightly toxic person on your team? I’ve spent three years deploying Gainsight. Aaron : No.

Sales Hiring 209

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 209

SaaStr

DECEMBER 23, 2020

Prior to their direct listing in June 2019, Slack raised over $1.3Bn from the likes of Accel, Thrive, Softbank, Kleiner, IVP, T Rowe, GV, and a16z to name a few. How does Tamar structure the customer development process? What channels can teams put in place to have this real-time dialogue with their customers? You don’t.

VP of Engineering 256

VP of Engineering Software Review Technical Review Underperforming Technical Team 256

Sales Hacker

APRIL 21, 2020

In my experience, getting caught up in shiny objects (like great numbers) during the hiring process is a straight line to Disasterville, and when the cost of a bad hire is painfully significant , it pays to take a measured approach. Also: What are the top performers in my current team doing? This is a team effort.

Sales Hiring 93

Sales Hiring Interviewing Sales Recruiting Underperforming Technical Team 93

Sales Hacker

JULY 31, 2020

2 in 5 sellers struggled with mental health in 2019, and these numbers were from last year. So, yes, it’s time to start a conversation about mental health on your sales team. But there is no such thing as only freezing out bad emotions. RELATED: PODCAST 47: Key Qualities of great Sales Leadership w/ Dan Fougere.

Technical Review 104

Technical Review Development Team Review Underperforming Technical Team Social Media 104

OpenView Labs

JUNE 23, 2021

” –Jim Collins, The Tim Ferris Show, 2/20/2019. The first step to breaking a bad habit is to understand why it needs to be broken. As Snowflake CEO Frank Slootman says , “Trust your team, it is the only thing that scales.” At the same time, they’ll keep you informed of developments, major and minor. Why change?

Part-Time VPE 71

Part-Time VPE Scale Underperforming Technical Team Outsourced Development 71

Sales Hacker

NOVEMBER 26, 2019

WHEN : December 9–13, 2019. 2019: LinkedIn’s #1 B2B Sales Expert to Follow. Sales & Leadership Keynote Speaker, Impact Instruction Group. In this session, she’s going to share 2 of the skill sets you need to thrive as a modern seller and give you strategies to implement them in yourself and your team.

Sales 103

Sales Underperforming Technical Team B2B Technical Review 103

Intercom, Inc.

APRIL 22, 2019

Businesses also win if, as a result of AI, teams are able to create more white-glove moments that turn users into customers for life. Here are five quick takeaways: Businesses focused on scaling need to think of customer support as a revenue team , not a cost center. For us, that first fit was with growing sales teams.

Scale 156

Scale Scaling AI Search Underperforming Technical Team 156

Andreessen Horowitz

NOVEMBER 14, 2023

When I first started in 2006, everything was really bad. You have to spend a reasonable amount of time, sometimes years, developing. I’m a big fan of keeping teams fairly lean at the start. And then once you’ve built out some of that function, then you can think about more like leadership roles.

Sales Hiring 96

Sales Hiring Banking Scale Pricing 96

Sales Hacker

JUNE 16, 2020

Dr. Gleb is on a mission to protect leaders from dangerous judgment errors known as cognitive biases by developing the most effective decision making strategies. His cutting edge thought leadership has been featured in over 550 articles and 450 interviews in the likes of Fast Company, CBS News, and Time. We’re on iTunes.

Underperforming Technical Team 99

Underperforming Technical Team Government Scale Systems Review 99

Kellblog

DECEMBER 27, 2021

My point was that this is normal and healthy: you can long Miami and Austin without shorting Palo Alto which, by the way, would have been a bad idea in 2020. Is web3 going to change everything because, as Chris Dixon argues, the best entrepreneurs and developers have learned not to build atop centralized platforms? Web3 hype peaks.

Blockchain 142

Blockchain Technical Review Venture Capital Sales Hiring 142

Sales Hacker

DECEMBER 28, 2018

With 2019 is right on the horizon, I’m taking this as an opportunity to look back at the kickass year we had at Sales Hacker. Cold Calling is the top sales skill you should be developing to gain a competitive edge, not just for prospecting and landing meetings with C-Level decision makers, but at every stage of the funnel.

Sales Hiring 96

Sales Hiring Sales Underperforming Technical Team B2B 96

SaaStr

JANUARY 5, 2023

Founded in 2019, Laika (an enterprise-ready compliance platform) closed a $50MM Series C by the summer of 2022. They can also help secure the data, reporting, process, and discipline a business need to evaluate progress so it can develop the accountability necessary to drive operational excellence. The path to success is not linear.

Sales Hiring 44

Sales Hiring Acquisition Forecasting Outsourced Development 44

SaaStr

MARCH 18, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. This podcast is an excerpt of Claire’s session at SaaStr Annual 2019. Our team is in Room 111. They were self taught developers.

Scale 119

Scale Payment Services Payment Methods Sales Hiring 119

Point Nine Land

DECEMBER 12, 2018

While this is generally true for most companies, it’s particularly true for SaaS businesses, which invest heavily in product development, sales, and marketing upfront and get payments from customers over a delayed period of time, usually several years. The main reason is that your customer acquisition costs are highly front-loaded.

Sales Recruiting 61

Sales Recruiting SaaS Payments Sales Hiring Scale 61

SaaStr

OCTOBER 15, 2019

Lots of us fantasize about moving upmarket, but are unsure of how to get started, is it just a matter of hiring a team of SDRs and getting them to hit the phones? You don’t want to fall into a trap of building all this custom stuff, I think you guys all know why that’s a bad idea.

Underperforming Technical Team 164

Underperforming Technical Team Sales Hiring compliance SMB 164

SaaStr

AUGUST 30, 2019

As for Whitney, she directly leads the organization’s go-to-market efforts, including sales, marketing, business development and customer operations. Whitney is also an advisor to companies funded by the YC Continuity Fund, focusing on enterprise strategy, go-to-market strategy, leadership and execution. Missed the session?

Sales Hiring 135

Sales Hiring Scale Technical Advisors Underperforming Technical Team 135

ChurnZero

OCTOBER 4, 2019

Sam has over 16 years of experience in consulting, product management, and leading customer success teams. Bloomfire allows teams to improve productivity and customer centricity by creating a self-service knowledge base. We had the right people on our team, but we needed to invest in technology to scale and formalize processes.

Customer Success 40

Customer Success Sales Hiring Scale Underperforming Technical Team 40

SaaStock

FEBRUARY 14, 2019

The SaaStock team will be landing in São Paulo to run the region’s first Pan-Latin American SaaS conference, SaaStock LatAm. Talk: SaaS.City Bootcamp: Sales Leadership. Talk: SaaS.City Bootcamp: Sales Leadership. Talk: SaaS.City Bootcamp: Sales Leadership. She’ll be talking about her approach to sales as a team sport.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

OpenView Labs

MAY 6, 2021

If you’re active on LinkedIn and you’re in a leadership role, I’ll bet you’ve been getting connection requests like these. For now, let’s explore some reasons why this is a really bad idea: 1. Matthew Howells-Barby (@matthewbarby) October 25, 2019. For most sales teams, the risk is not worth it. It’s spammy.

Outsourcing Services 59

Outsourcing Services Scale Outsourced Development AI Search 59

Valuize Consulting

JUNE 10, 2020

Perhaps it was fueled by all of the strategic expertise, funding and time required to develop a category-leading customer success strategy—one that transforms your company’s revenue retention and expansion metrics. Full buy-in from your executive leadership is also a must. How were your company’s customer success processes created?

Customer Success 40

Customer Success Engineering Scale Technical Review 40

Sales Hacker

DECEMBER 20, 2018

Take notes, highlight the best parts, and share important takeaways with your team. Get technical help and a dose of motivation from two of the leading B2B sales trainers, leadership coaches and business strategists on the market. If you can’t solve their problems, you will NEVER sell anything. Experiment, test, record, and optimize!

Scale 111

Scale Underperforming Technical Team Sales Social Media 111

SaaStr

JANUARY 10, 2020

Prior to Crossbeam, Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. Podium, an interaction management platform for local businesses, was founded in Utah and grew from five employees in 2015 to more than 300 in 2019 to become one of the fastest-growing SaaS companies in the United States.

Sales Hiring 133

Sales Hiring Scale Outsourcing Services CTO Hire 133

Sales Hacker

AUGUST 4, 2020

Outreach produces incredible industry leading events like their Unleash Conference and their city-by-city Unleashed Summit Series road shows which will resume once people are allowed to take road shows again, along with top notch, thought leadership content. You said great teams must pass the org chart alignment test.

Scale 105

Scale Sales Hiring Sales Recruiting Outsourcing Services 105