SaaStr

NOVEMBER 9, 2019

But they are often just awful managers. Stay late with the sales team when they’re trying to close the last deals of the quarter, and take ’em out for drinks after. note: updated in 2019 from original post). You probably haven’t done it before. Turns out, first-time CEOs are often the most successful.

Sales Hiring 278

Sales Hiring Sales Recruiting AWS Churn 278

OpenView Labs

DECEMBER 13, 2019

We’ve published over 250 articles in 2019 and we’re proud to have contributors who provide our community with key insights and takeaways in the SaaS industry. 2019 was the year of the End User and the rise of Product Led Growth. 2019 Expansion SaaS Benchmarks. Our 2019 Expansion SaaS Benchmarks Report is live!

Sales Hiring 52

Sales Hiring Benchmarks AWS Scale 52

SaaStr

MAY 12, 2019

We all know this from AWS and Twilio on down, but Fastly is a visceral reminder. Just 58 sales professionals (vs 151 in R&D/engineering). This sounds like a sane ratio for a tech company with an HQ in SF in 2019-2020. It’s also a great one to learn from, at $200m+ ARR ($45.5m A lot of enterprise-grade spend.

Outsourced Development 201

Outsourced Development AWS Retention Enterprise 201

Chart Mogul

OCTOBER 18, 2019

I have just used it to describe one of the largest and most impressive booths at SaaStock 2019 — a 2-storey giant with an observation deck and a cafeteria on top. I have just used it to describe one of the largest and most impressive booths at SaaStock 2019 — a 2-storey giant with an observation deck and a cafeteria on top.

Scale 71

Scale SaaS Automotive AWS 71

Sales Hacker

JUNE 1, 2020

Publicly-traded, PLG businesses grow faster than their peers and are less reliant on expensive sales and marketing investments to fuel their growth. With PLGs massive growth, many wonder if PLG and self-service solutions will replace Sales. Sales Isn’t Going Anywhere. Sales still makes up 25% of their headcount on average.

Sales Hiring 76

Sales Hiring Scale Headcount Sales 76

SaaStr

MAY 21, 2019

Join Bessemer Venture Partners’ Byron Deeter and Kristina Shen as they take a look at trends and predictions for the cloud industry in 2019. 78 times in the AWS … ADABAS was referenced in the Amazon press release and earnings announcement. Want to see more content like this? Join us at SaaStr Annual 2020. Twice for retail.

Cloud 163

Cloud Scale Finance Retention 163

CloudGeometry

MARCH 22, 2022

State of DevOps Report, DORA Research Institute, 2019 The latest iteration of the study was launched in May 2021. Similarly, there’s a lot to learn from talking to the people who talk to your customers in sales, marketing, and customer success. To get to the next level, you want to know what customers are doing.

DevOps as a Service 130

DevOps as a Service Software Delivery Well Architected Framework AWS 130

Chart Mogul

OCTOBER 18, 2019

2 days of talks and meetings at SaaStock 2019 made one thing clear: The industry is moving out of its baby phase and into its Golden Age. I have just used it to describe one of the largest and most impressive booths at SaaStock 2019 — a 2-storey giant with an observation deck and a cafeteria on top. doubling the number of leads).

Scale 52

Scale SaaS Automotive AWS 52

SaaStr

DECEMBER 13, 2019

This podcast is an excerpt from Karl’s session at SaaStr Europa 2019. In terms of that buying decision, how much of a change does it make for a CIO in terms of their buying decision to have the founder themselves come to them and sell it to them versus the sales team itself? Harry Stebbings: What are you expecting from AWS this year?

Technical Advisors 153

Technical Advisors Scale Technical Review Payment Solutions 153

Sales Hacker

MARCH 1, 2019

Sales Engagement: How the World’s Fastest Growing Companies are Modernizing Sales Through Humanization at Scale is a labor of love. I’m so proud to be sending it into the world at just the right time, when it can make a big difference for a lot of sales organizations. Why a Book on Sales Engagement? Reserve your copy now.

Scale 58

Scale Engagement Sales AWS 58

Buffer Resources

AUGUST 16, 2023

Another important detail to note is how Average Sales Price (ASP) and Expenses have changed over time. Our Average Sale Price (ASP) in 2014 was $13, while our total Operating Costs were $3,575,897. Our hosting costs include service providers like AWS, Cloudflare, MongoDb, Twitter, etc. Stripe payments make up 98.5

Merchant Services 82

Merchant Services Payment Services Payment Features Payments 82

SaaStr

OCTOBER 25, 2019

Finally before Twitter, Liat was VP of Sales @ Revolution Prep where she led and managed 7 offices. How does Liat think about challenging the traditional sales model? Harry Stebbings: Finally before Twitter, Liat was a VP of Sales at Revolution Prep where she led and managed seven offices. Loving our podcast content? Pricing? *

Sales Hiring 108

Sales Hiring Sales Recruiting Scale Underperforming Technical Team 108

User Pilot

MAY 10, 2023

Amazon grants its AWS customers access to its recommendation engine to help them personalize their user experience. Integrated Machine Learning Apps: These are already existing marketing technologies that integrate ML for specific tasks, such as product recommendations or predictive scoring of sales leads.

Artificial Intelligence 60

Artificial Intelligence AI Search AI Machine Learning 60

Sales Hacker

OCTOBER 7, 2021

Women in sales often have a polarizing experience. In the Sales Hacker video series Aha Moments , I asked 10 women: “What is one ‘aha moment’ you’ve had in your sales career?”. The conversations that followed were so authentic and encouraging that we decided to expand this conversation to other badass women in the sales world.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

Sales Hacker

MARCH 4, 2019

This week on the Sales Hacker podcast, we interview Dan Fougere , CRO of Datadog. Dan is a 20+ year veteran of technology sales and has seen 4 of his last 5 companies become unicorns. Dan talks about the key qualities of great sales leadership and how to be an effective executive in addition to being a great sales leader.

Leadership 62

Leadership Scale Sales Hiring Sales 62

OPEXEngine

OCTOBER 17, 2019

The main drivers of the cost reductions are: Hosting expense, the primary component of COR, has become more competitive, with extensive use of AWS and other hosting and network services. Source: OPEXEngine EdgarEngine 2019. Source: OPEXEngine EdgarEngine 2019. Source: OPEXEngine EdgarEngine 2019.

Scale 40

Scale SaaS AWS Revenue 40

SaaStr

MAY 14, 2019

We guided towards $800,000,000 for 2019. Mikkel : Well again, the public cloud, AWS, was the dominant leader. We are seeing platform shifts from how they traditionally run their infrastructure and services and business to seeing them run that stuff on AWS. We ended just shy of $600 million dollar in revenue for the year.

Cloud 175

Cloud Sales Recruiting Scale AWS 175

OpenView Labs

JUNE 16, 2021

But without careful planning and effective execution, consumption-based pricing can elongate sales cycles, negatively impact customers, and squelch company fortunes. Chargify takes a closer look at the success of Digital Ocean, AWS, Mailgun, MessageBird, and Wordstream. Success stories. How Usage-Based Pricing Fueled Two 2020 IPOs.

Pricing 64

Pricing Scale Forecasting AWS 64

Frontegg

MAY 27, 2021

Also, there is less pressure on Sales. Founded : 2011 Known customers: Facebook, IBM, Microsoft, AWS, Unity, Udemy, Shopify Price starts at: $38/month per user. #2 Founded: 2019 Known customers: Cycode, Superwise.ai, Hunters, Slope, Kovrr, ActiveFence Price starts at: $499/month. #4 Best For: Product Adoption. 4 Pendo.io.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

OpenView Labs

JANUARY 29, 2020

HubSpot now offers freemium versions of their CRM, Marketing and Sales products. Co-founder Scott Farquhar mentioned as much during the company’s July 2019 earnings call, saying that, “What we’re talking about here is moving many of our products from a free trial to a freemium approach.” Find out here. Learn how here.

Pricing 82

Pricing Payments SaaS Payments Payment Solutions 82

SaaStr

JANUARY 28, 2020

And so, she can, and Anthony just finished up basically going from the first sales hire at Gainsight at almost 100 million in revenue and has just retired. Maria : It’s like saying, “Hey, you want a sales rep to carry 10 times the quota they do today. You can’t, you have to invest in that sales infrastructure.”

Sales Hiring 199

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 199

SaaStr

AUGUST 26, 2022

As SaaStr Europa 2022 drew to a close, attendees took one more opportunity to ask Jason questions about topics like how to navigate the current market, the future of work, playing in a crowded space, and hiring your first VP of Sales. It was funny for Henry to say he segmented his sales team at 80 million in ARR. Transcript.

Sales Hiring 197

Sales Hiring Scale Sales Recruiting Scaling 197

Casey Accidental

DECEMBER 11, 2023

To continue its growth, instead of investing in new product value, Eventbrite kept grafting new growth loops onto this core loop to acquire more event creators and drive more ticket sales per event, creating a much more complicated growth model that looks like the below. Figma launched its first new product in 2019, called Figma Community.

Payments 113

Payments Scale Payment Solutions Technical Review 113

SaaStr

SEPTEMBER 13, 2020

If you look back on February 5th, 2019, which was the SaaStr Annual, hopefully many of you were there in person, we gave the state of the cloud presentation and talked about the power of the industry, and the power that’s been building in terms of market capitalization of just the public cloud companies and what they show.

Sales Hiring 152

Sales Hiring Scale Payments Cloud 152

SaaStr

MAY 15, 2020

333: Bridget Gleason is the Head of Sales and Customer Success @ Tidelift, the company providing managed open source, backed by maintainers. Before Tidelift, Bridget was VP of Sales @ Logz.io and before that was VP of Corporate Sales @ Sumo Logic where she drove ARR up by a record 237%.

Sales Hiring 188

Sales Hiring Scale Technical Review Outsourcing Services 188

SaaStr

JUNE 3, 2020

It’s 2020 and SaaS buyers are more skeptical and suspicious, more disbelieving, more unconvinced than they were in 2019. And G2 Gives, we partner with philanthropies, we partner with some of our customers like AWS and Google Cloud, who can then make donations for every review, to thank their customers. The situation is getting worse.

Software Review 173

Software Review Scale Technical Review SaaS 173

Chart Mogul

DECEMBER 22, 2021

This year, we also migrated ChartMogul to AWS cloud. You can find the ones from past years here – 2020 , 2019 , 2018 , 2017 , and 2016. QR codes — added the ability to quickly copy your newly created API keys by scanning the QR code (instead of needing to type them out on your mobile device). We recorded 14 episodes in total.

Software Review 52

Software Review Systems Review Payment Features PayPal 52

Sales Hacker

NOVEMBER 10, 2020

Subscribe to the Sales Hacker Podcast. If RFPs are slowing down your sales team, you need to check out Loopio. The platform allows sales reps to deliver consistent, relevant, and responsible communication for each prospect every time, enabling personalization at scale previously unthinkable, previously, absolutely unthinkable.

VP of Engineering 75

VP of Engineering Scale Development Team Review Technical Review 75

SaaStr

MAY 22, 2020

In 2019, CMX was acquired by Bevy, where David now serves as the VP of Community. 336: Leveraging survey data from 66+ enterprise SaaS companies, Matt Garratt, Managing Partner of Salesforce Ventures, shares the landscape of how businesses are shifting their sales & GTM strategies to react to today’s uncertain times.

Technical Advisors 198

Technical Advisors Engagement Startup Benchmarks 198

Intercom, Inc.

JANUARY 9, 2020

com, Intercom has beaten all other live chat tools to become the top ranked choice for sales, marketing, and support teams who want to interact with visitors to their websites and users of their apps. We’re delighted to report that based on 784 customer reviews on G2.com,

Technical Review 20

Technical Review Scale AWS Software Review 20

Intercom, Inc.

JANUARY 3, 2020

If you’re short on time, here are some quick takeaways: From Superhuman to bedside lamps, we look at the products and technology that defined 2019. Des: This is our 2019 look back where we’re going to talk mostly about things that happened this year, and indeed this decade. The products that defined 2019.

Payment Methods 118

Payment Methods Payment Solutions Technical Review Technology 118

SaaStr

OCTOBER 15, 2019

Cold calling to set up demos has never worked for Mapistry, but we’ll share with you some of the strategies that have allowed us to increase our qualified lead flow by more than 400% and increase our sales ops by more than 3x in 2018. I think maybe once we saw the deck that they were using and it was pretty awful. Thanks Allie.

Underperforming Technical Team 147

Underperforming Technical Team Sales Hiring compliance SMB 147

Intercom, Inc.

FEBRUARY 21, 2019

The only way you could learn about a new car was by going into the showroom, speaking to a sales rep and getting sold. To me that’s really authentic selling, but the reality is most sales reps don’t do that because they have really big targets to hit. ” Then it might be sales acceleration software that we recommend.

Education 123

Education Sales Hiring Software Review Sales Recruiting 123

SaaStr

JULY 29, 2020

And I remember like AWS was growing really quickly. And at the time there was a big debate of, “Will big companies ever really use AWS?” So again, when you start a company and then now we’ve scaled it to in 2019 we did about 287 million in revenue last year. Michelle: Yeah. And so those people need managers.

Sales Hiring 164

Sales Hiring Outsourcing Services Scale Sales Recruiting 164

SaaStr

JUNE 25, 2019

Now, I have some background with luck because in between some long stints with other companies, seven years at Eventbrite and 15 years at Ticketmaster before, I spent five years of my life playing poker for a living and learned an awful lot about luck and positive outcomes as well. One moment, 10:00 AM, 90,000 tickets go on sale.

Engineering 130

Engineering Part-Time VPE Sales Hiring Scale 130

SmartKarrot

JANUARY 18, 2022

Found by Manohar Chapalamadugu in 2013, Agile CRM is an Indian SaaS company known for its sales and marketing solutions designed for SMBs. The company aims at providing a single platform for automated marketing, sales, and other services. The company had introduced its Disney BYJU app in 2019. Paperflite. KlentySoft Inc.

SaaS Payments 11

SaaS Payments Payment Solutions Payment Methods Payments 11

SaaStr

AUGUST 20, 2019

We were signing up hundreds of new paying customers every month with five sales reps. Sameer Dhokalia: It turns out if you do ask those two basic questions of 100 people in your business, you will learn an awful lot about what needs to be focused on. This business is special. Anna Khan: I think we talked about you going in as a CEO.

Scale 128

Scale Acquisition Scaling Sales Hiring 128