Tom Tunguz

JANUARY 1, 2017

Let’s look at some of the key metrics and then compare AppDynamics to NewRelic, a close competitor which went public in late 2014. They sell their APM software as a perpetual software license in addition to a subscription (SaaS). First, Subscription generated 80% of the revenue in 2014. AppD has grown from $18.9M

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Benchmarks Metrics Software Review SaaS 100

Tom Tunguz

NOVEMBER 16, 2014

This post is part of a continuing series evaluating the S-1s of publicly traded SaaS companies in order to better understand the core business and build a library of benchmarks that might be useful to founders. Many SaaS companies move to annual pre-pay to be able to finance their own growth more efficiently and to reduce churn.

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Benchmarks Underperforming Technical Team Metrics Sales Hiring 100

OpenView Labs

MARCH 4, 2021

Net revenue retention was near 70%, a far cry from the 100%+ that most SaaS companies aim to achieve. By the time HubSpot went public in 2014, net revenue retention had jumped to nearly 100%—all without hurting the company’s ability to acquire new customers. This has attracted more than 10 million developer accounts.

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Pricing Outsourced Development Marketplace as a Service AWS 55

Chart Mogul

MARCH 9, 2020

An early entrant to the SaaS field, the company has pioneered a number of fields that are now commonplace in the industry — content marketing, the transparent startups movement, and remote work. In 2014, Buffer started using both Baremetrics and Looker. What is Buffer. Established in 2010, Buffer hardly needs an introduction.

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Payment Solutions Payment Features Payments Social Media 113

Chart Mogul

MARCH 9, 2020

An early entrant to the SaaS field, the company has pioneered a number of fields that are now commonplace in the industry — content marketing, the transparent startups movement, and remote work. In 2014, Buffer started using both Baremetrics and Looker. What is Buffer. Established in 2010, Buffer hardly needs an introduction.

Payment Solutions 52

Payment Solutions Payment Features Payments Outsourcing Services 52

SaaStr

NOVEMBER 26, 2019

I would argue it was one of the first SaaS companies of its time, but back then we called it an ASP, an application service provider. This is when I got hooked on tech, and SaaS, and cloud, and making things faster and better. It scores these leads and funnels the best ones to our account development team.

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Scale Sales Hiring Underperforming Technical Team Sales 220

User Pilot

JULY 12, 2021

Considering that retaining customers (and reducing churn ) costs a fraction of acquiring new ones , analyzing what makes customers stay or go is important for any SaaS business. A 2014 McKinsey report revealed a 126% profit improvement for companies that make extensive use of customer data analytics compared with competitors that don’t.

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Retention Technical Review Software Review Churn 98

SaaStr

MARCH 19, 2019

Niall Wall, Box SVP of Business and Corporate Development alongside Vicki Lin, Stripe’s Head of Ecosystem and Cecilia Stallsmith, Slack’s Director of Platform Marketing discuss scaling your revenue via indirect channels and platform ecosystems. Vicki, if you’d give us your intro. Vicki Lin : Great. Thank you Ceci.

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Payments Scale Scaling Revenue 118

BetterCloud

NOVEMBER 1, 2017

At first blush, the “build” route for managing SaaS apps seems ideal. And if they buy (from a SaaS vendor, at that), they can devote more time to strategic initiatives that drive the business forward instead. The special requirement was that salespeople in the field had to be able to write contracts offline.). “We

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VP of Engineering Underperforming Technical Team Outsourced Development Engineering 45

SaaStr

AUGUST 8, 2023

The role of finance in SaaS is changing. This function can be outsourced in the early days of a startup, but it is usually brought in-house after Series B. Business Development Identify and assess partnership opportunities to drive growth Business Intelligence Turn data into insights to inform decision-making.

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Scale Finance Outsourcing Services Sales Recruiting 184

SaaStr

JANUARY 28, 2020

So, Aaron and I wrote a book together in 2014 or something. And then, we ripped it out and Aaron went and talked to some of the top SaaS companies from today and added the case studies. Maria is one of the top SaaS leaders in marketing, just finished up the CMO Vanna plan, which IPOed. This is the best of times in SaaS, right?

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Sales Hiring Scale Underperforming Technical Team Sales Recruiting 203

SaaStock

MARCH 1, 2019

As we first looked at bringing our leading SaaS conference to Asia and considered what help we could offer, we thought about localization and know-how about legal and cultural differences as some of the critical success factors. SaaS Investments: Goodera, and others. SaaS Investments: Ezetap, and others. Founded: 2001.

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SaaS Payments Venture Capital Telecommunications Payment Services 190

SaaStr

JUNE 21, 2023

After three months, this talented guy came to Harbaugh with the recognition that LaunchDarkly’s customers were developers. He didn’t like to sell to developers, so he quit. Signing up with a credit card seemed like the path of least resistance, but everyone still wanted a salesperson and a custom contract.

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Sales Recruiting Sales Hiring Underperforming Technical Team Pricing 257

SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. This episode is sponsored by Linode. Transcript of Episode 359: Matt Garratt: Thank you.

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Payment Solutions Pricing Payments Payment Services 150

OpenView Labs

JULY 2, 2020

Pricing is a SaaS company’s most efficient profit lever, but it’s also one of the easiest things to screw up. Nailing your SaaS pricing strategy requires more than just picking the optimal price and forgetting about it. It includes the latest and greatest SaaS pricing resources, as well as some timeless staples.

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Pricing SaaS Payments Payments SaaS 135

SaaStr

NOVEMBER 21, 2020

In Today’s Episode We Discuss: * How Rob made his way into the world of SaaS as a product manager and how that led to his founding Salsify over 8 years ago. * How does Rob think about the bundled vs unbundled thesis within SaaS? When is it right for SaaS companies to turn down potential customers? Harry Stebbings: Not at all.

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SaaS Payments Scale Payment Services Payment Solutions 265

SaaStr

JULY 28, 2021

With 3 full days of sessions, featuring over 300 speakers from the best SaaS companies around the world, SaaStr Annual will be filled with actionable thought leadership to help grow your business. Get your tickets to the SaaS show everyone will be talking about! In 2014, I sold a majority to Silver Lake Sumeru and Iconiq.

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Startup CTO Hire Sales Hiring CTO Coach 271

SaaStr

OCTOBER 17, 2019

We develop a search API to help any developer to have a very good search in their application. We were end of 2014. When we did this studies and where we were having to sign the contract with the AnyCasts provider, we took some time. ” Or “We could develop this one, which is also a bit different session.”

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Scale Scaling CTO Hire Part-Time VPE 123

SaaStr

JULY 30, 2020

Prior to founding Atrium, Pete founded TalentBin, culminating in their exit to Monster Worldwide in February 2014. In Today’s Episode We Discuss: * How Pete made his way into the world of SaaS and how he came to be one of the leading figures on sales operations and management that he is today. *

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Part-Time VPE Scale Sales Recruiting Sales Hiring 203

SaaStr

JUNE 1, 2021

million in 2014.). I’m going to skip by my life story, and how I grew up as a small child in India, and how the dusty streets influenced my take on unit economics, and SaaS subscription models. We had a notable funding round in October of 2014. We’ve got a bunch of MBAs trying to build a SaaS business here.

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Part-Time VPE Technical Cofounder CTO Hire New CTO 230

SaaStr

NOVEMBER 19, 2019

In this session, hear from three women who founded, funded and are leading WebPT, one of the nation’s fastest-growing SaaS companies in the specialty electronic medical record sector. Learn what it takes to create your own category, achieve scale in a niche SaaS vertical and how it requires more than just discovering an unmet need.

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Scale SMB VP of Engineering Leadership 168

SaaStr

APRIL 16, 2023

I remember…I’m pretty old, so 20 years ago I walked into my dad’s office and he’s a real estate developer, and for the first time ever in my life I noticed that everyone at the office had a computer on their desk. We started development in early 2004. Obviously, 2014 was a great year.

Scale 353

Scale Sales Hiring PayPal Development Team Review 353

SaaStr

AUGUST 13, 2019

Dropbox Chief Customer Officer Yamini Rangan draws on 20 years of experience to challenge five common misconceptions about SaaS success. That is the probability of SaaS companies to go from where you are today to more than a billion dollars in revenue. But in the case of SaaS, 20% growth is just not enough. One in 1500.

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Scale Sales Hiring SaaS Sales Recruiting 151

User Pilot

JANUARY 12, 2024

From the chart, you can easily see that more users tried to identify a user, with fewer users creating or saving a contract. A flow chart illustrating a SaaS company’s referral flow. You can easily see that sales peaked in April 2015 and were lowest in November 2014. A column chart showing sales volume.

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Data Scale Payment Features Trends 105

Neil Patel

APRIL 22, 2021

Developing a sense of urgency versus being pushy is a fine line. It works especially well for companies that sell software as a service (SaaS), such as SalesForce. In 2014, Andrew Sobel listed 6 rules for evoking curiosity. Music Law Contracts also evokes curiosity in their call-to-action button. Forget freemium.

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Underperforming Technical Team Social Media Sales Hiring Telecommunications 145

SaaStock

FEBRUARY 13, 2019

When we announced a few weeks ago that we would be bringing our leading SaaS conference to Asia, and running it in Hong Kong, many locals thanked us for choosing the city. Founded : 2014. Founded : 2014. Horangi provides cyber security solutions based on SaaS. Founders : Max Armbruster. Based in: Hong Kong.

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SaaS Payments Payment Solutions Merchant Services Payment Methods 225

Sixteen Ventures

DECEMBER 31, 2019

Customer Success has its roots in the Software-as-a-Service (SaaS) world and my original definition was very much SaaS-centric. But since then, companies that are not SaaS, or even technology companies at all, have recognized the transformative power of Customer Success and embraced it as their new operating model. In the SIX(!)

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Customer Success SaaS Payments Payment Solutions Payment Services 136

SaaStr

MARCH 13, 2020

In Today’s Episode We Discuss: * How Harry made his way from the UK to founding one of Silicon Valley’s hottest SaaS startups with the founding of Pipe. * He’s an incredible founder, person and a very, very dear friend, and changing the way SaaS as an industry will work and be structured in the future. You started in the UK.

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SaaS Payments Payment Methods Finance Payments 211

SaaStr

APRIL 7, 2022

2005: Started as a tech outsourcing company. 2014: $500k rev. One of the fastest-growing SaaS companies ever. We actually think it’s about where the customers are when it comes to our sales and customer success and then where our product development center should be. UIPath History. seed round. 2015: $1m rev.

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Sales Hiring Scale Sales Recruiting Outsourcing Services 260

SaaStr

OCTOBER 25, 2019

In Today’s Episode We Discuss: * How Liat made her way into the world of SaaS and came to be VP of Customer Engagement at one of Silicon Valley’s hottest startups in Airtable. Liat Bycel: Yeah, I think that career development conversation should be an ongoing conversation. Loving our podcast content?

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Sales Hiring Sales Recruiting Scale Underperforming Technical Team 112

SaaStr

JULY 10, 2020

352: Decacorns ($10B+ valuation) are everywhere in SaaS, despite the downturn. SaaStr CEO Jason Lemkin discusses what the new landscape of SaaS means for you in 2020. How is it performing and that in many ways of course is the most, single most important determinant of your success in SaaS. Jason Lemkin: Hey, everybody.

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Scale Sales Hiring Pricing Sales Recruiting 190