Andreessen Horowitz

SEPTEMBER 19, 2023

We pulled from my prior marketplaces experience and dove into their business quickly to develop a point-of-view on the opportunity. There wasn’t a ton of game film on key issues including growth, new market performance, nor the ability to sign and scale grocer partnerships. It truly has been a team effort. billion to $20.7

Marketplace as a Service 140

Marketplace as a Service Underperforming Technical Team Scale Construction 140

Intercom, Inc.

MAY 1, 2018

At Traction Conference, an event all about how to keep and grow customers and revenue at scale, I explained how to build onboarding based on your customers’ goals, and why when your product improves, your onboarding must improve with it. I’ve been working with my co-founders since 2007-2008. This was around 2010.

Retention 223

Retention Payment Methods Onboarding Payment Solutions 223

SaaStr

SEPTEMBER 13, 2020

374: ZoomInfo founder and CEO Henry Schuck shares how he built a business from scratch and grew it into one of the most successful IPOs of the 21st century—and what it was really like…the good, the bad, and most of all, the ugly. Even at spectacular scale, they’re still growing at 30%. This episode is sponsored by Outgrow.

Sales Hiring 230

Sales Hiring Scale Payments Cloud 230

SaaStr

JANUARY 14, 2020

My co founders and I were software developers, so we knew how to write the code, to build the website, to build the learning platform, to build the video distribution model. And from about 2007 till 2010 we bootstrapped and built the first version of the Pluralsight you see today. So, let me walk you through that.

B2B 167

B2B B2C Scale New CTO 167

OpenView Labs

JANUARY 19, 2022

Based on interviews with B2B SaaS experts who have built and scaled product-led businesses, we designed a new user journey. Scale: how to keep users happy and capture more value. The New User Journey is made up of five steps that follow how a user finds, decides to use, discovers value, pays for, and scales usage of your product. .

Scale 104

Scale Underperforming Technical Team Sales Hiring Marketing 104

SaaStr

FEBRUARY 26, 2019

Why press isn’t something he stressed when scaling and neither should you. And the team deck doesn’t say who the CEO is? We called ourselves a team of four, actually, who operate and make decisions, and it’s just how we rolled. The company was acquired this November in an $8B deal ahead of its planned IPO.

Acquisition 156

Acquisition Sales Recruiting Scale Sales Hiring 156

SaaStr

JUNE 20, 2019

I grew up in the Netherlands, people in Germany, people are being taught when they’re young to stay away from credit, it’s a bad thing, you want to avoid it. In that priority meeting we look at, these are the customer requests, this is the number of developers, we can do five things, which are they?

Payment Methods 158

Payment Methods Merchant Services Payments Payment Services 158

Casey Accidental

NOVEMBER 28, 2023

The Summit gathered ~40 CPOs and product leaders to chat through topics centered around product development and product-led growth. Most companies have a primary acquisition loop that drives this scalable growth, and unfortunately, there aren’t that many acquisition loops that really scale.

Payments 63

Payments Payment Methods Scale Underperforming Technical Team 63

Sales Hacker

JUNE 30, 2020

The process for developing a new habit [13:08]. Sales teams have had to quickly adapt to a new normal. It can help your sales teams increase their pipeline win rates and deal sizes. It is really a mandatory must-have part of your toolkit if you’re managing any kind of sales team at scale.

Underperforming Technical Team 107

Underperforming Technical Team Scale Artificial Intelligence Travel 107

OPEXEngine

JANUARY 24, 2023

They invest to develop the right routines and capabilities by focusing on five themes: simplicity; automation and digitization; new ways of working; visibility; and resilience and sustainability. They’ll rely on gig workers to match talent demand, for example, and develop systems for effective remote working. Visibility.

VP of Engineering 52

VP of Engineering Underperforming Technical Team Traceability Scale 52

SaaStr

JULY 20, 2021

The session that I’m talking about is basically about the board dynamic and about how to survive this valley of death and bring not just yourself and your team but your extended team, including your board, across that until you cross the $1 million mark, and then the $10 million mark and keep going beyond. There we go.

Underperforming Technical Team 247

Underperforming Technical Team Sales Hiring AWS Business Model 247

SmartKarrot

JUNE 22, 2023

It offers you a detailed account of the strengths, weaknesses, and value propositions of these digital superpowers. Microsoft launched OneNote in 2003, and it became a part of its Microsoft Office suite in 2007. This quality is very important for enterprises that need teams to be working in collaboration.

Artificial Intelligence 10

Artificial Intelligence AI Search Underperforming Technical Team Machine Learning 10

SaaStr

JULY 28, 2021

My marketing team wanted me to do the world’s most boring video. When you find the right partner, the right investor, what they can do in terms of helping you grow and scale a company is just invaluable. You have to learn things like how do I scale my sales force? We’ll dispense with that right away.

Startup 284

Startup CTO Hire Sales Hiring CTO Coach 284

Sales Hacker

MARCH 2, 2020

Sales Development and Prospecting. The Sales Development Playbook. The 5 Dysfunctions of a Team. Here are the best books on selling (and related disciplines) that can help you hit your goals and develop your career. I’ve followed Jill Konrath since 2007, when I subscribed to her “Selling to Big Companies” blog.

Scale 143

Scale Sales Hiring Sales Recruiting Payment Methods 143

SaaStr

FEBRUARY 7, 2020

Prior to joining the world of venture, Karen was a Senior Director at Apple and before Apple, Karen spent an incredible 9 years at Box as a founding member of the executive team, where she was responsible for defining and leading Box’s Industry GTM strategy. What were Karen’s biggest takeaways from seeing the hyper-scaling at Box?

Scale 211

Scale Underperforming Technical Team Investment Sales Hiring 211

SaaSOptics

AUGUST 16, 2018

He’s seen acquisition of JouleX, when it was bought by Cisco in 2013 for 107 million and he was a member of the founding management team and Vice President of Marketing for Internet Security Systems, where he grew the company from 5 million to over 400 million. You know, no one’s forcing you to take this capital.

SaaS 40

SaaS Sales Hiring Scale Venture Capital 40

SaaSOptics

AUGUST 16, 2018

He’s seen acquisition of JouleX, when it was bought by Cisco in 2013 for 107 million and he was a member of the founding management team and Vice President of Marketing for Internet Security Systems, where he grew the company from 5 million to over 400 million. You know, no one’s forcing you to take this capital.

SaaS 40

SaaS Sales Hiring Scale Venture Capital 40

SaaSOptics

AUGUST 16, 2018

He’s seen acquisition of JouleX, when it was bought by Cisco in 2013 for 107 million and he was a member of the founding management team and Vice President of Marketing for Internet Security Systems, where he grew the company from 5 million to over 400 million. You know, no one’s forcing you to take this capital.

SaaS 40

SaaS Sales Hiring Scale Venture Capital 40

SaaStr

SEPTEMBER 4, 2020

I’ve been in software since the ’90s and for over 20 years, nearly that entire time, we’ve been talking about digital transformation, developing strategies, architecting new technologies, and moving beyond digitization to rethinking our businesses, our products, and our services in a way that’s optimized for a digital world.

Scale 195

Scale Underperforming Technical Team Sales Hiring Branding 195

Intercom, Inc.

NOVEMBER 14, 2019

It’s time to start thinking about retention at scale and bring onboard a customer success team. She joined the company in 2007 back when it was just 30 people and has been instrumental in helping the company scale both its team and its market share over the years. Why you need a customer success team.

VP of Engineering 108

VP of Engineering Customer Success Churn Scale 108