SaaStr

JULY 20, 2021

The session that I’m talking about is basically about the board dynamic and about how to survive this valley of death and bring not just yourself and your team but your extended team, including your board, across that until you cross the $1 million mark, and then the $10 million mark and keep going beyond. They really care.

Underperforming Technical Team 238

Underperforming Technical Team Sales Hiring AWS Business Model 238

Neil Patel

APRIL 20, 2021

The viral effect of bad customer service is alarming. 66% of customers who experienced negative (bad) customer experience want to discourage others from buying from that company. 86% of people completely stopped doing business with companies over bad customer experiences. It builds credibility from the ground up.

Sales 137

Sales Outsourcing Services Marketplace as a Service Underperforming Technical Team 137

SaaStr

SEPTEMBER 4, 2020

I’ve been in software since the ’90s and for over 20 years, nearly that entire time, we’ve been talking about digital transformation, developing strategies, architecting new technologies, and moving beyond digitization to rethinking our businesses, our products, and our services in a way that’s optimized for a digital world.

Scale 158

Scale Underperforming Technical Team Sales Hiring Branding 158

Audacix

AUGUST 11, 2018

Far too often we receive mayday calls from prospects who have invested a lot of money, but more importantly time, into selecting and working with a outsourced test automation services provider, only to be rewarded with a never-ending tug of war that inflicts much damage to their professional reputations. Schedule Demo Now 2. Think about it.

Outsourcing Services 40

Outsourcing Services Outsourced Development Software Review Software 40

Intercom, Inc.

DECEMBER 14, 2022

Not long after starting the podcast, Harry got into investing himself, and in 2020, he leveraged the success of his show to launch his own venture capital fund, 20VC fund. We’re going through a challenging time for venture capital – from price inflation to multi-stage players flocking to safer investments. I love investing.

Venture Capital 129

Venture Capital Interviewing Sales Hiring Underperforming Technical Team 129

Sales Hacker

MARCH 2, 2020

Sales Development and Prospecting. The Sales Development Playbook. The 5 Dysfunctions of a Team. Here are the best books on selling (and related disciplines) that can help you hit your goals and develop your career. I’ve followed Jill Konrath since 2007, when I subscribed to her “Selling to Big Companies” blog.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

SaaStr

FEBRUARY 7, 2020

Prior to joining the world of venture, Karen was a Senior Director at Apple and before Apple, Karen spent an incredible 9 years at Box as a founding member of the executive team, where she was responsible for defining and leading Box’s Industry GTM strategy. What were Karen’s biggest takeaways from seeing the hyper-scaling at Box?

Scale 172

Scale Underperforming Technical Team Investment Sales Hiring 172

OPEXEngine

JANUARY 24, 2023

They invest to develop the right routines and capabilities by focusing on five themes: simplicity; automation and digitization; new ways of working; visibility; and resilience and sustainability. There always will be competing pressure to boost productivity performance today and make big investments for future growth.

VP of Engineering 52

VP of Engineering Underperforming Technical Team Traceability Scale 52

SaaStr

JULY 28, 2021

My marketing team wanted me to do the world’s most boring video. Bootstrapped because nobody in their right mind would have actually invested in us back then and took it up until 2014 as a bootstrapped company. In fact, one of our decisions in 2007, we had to decide, are we going to sell SaaS or are we going to be an on?prem

Startup 269

Startup CTO Hire Sales Hiring CTO Coach 269

Intercom, Inc.

NOVEMBER 14, 2019

It’s time to start thinking about retention at scale and bring onboard a customer success team. She joined the company in 2007 back when it was just 30 people and has been instrumental in helping the company scale both its team and its market share over the years. Why you need a customer success team.

VP of Engineering 108

VP of Engineering Customer Success Churn Scale 108

SaaStr

SEPTEMBER 13, 2020

374: ZoomInfo founder and CEO Henry Schuck shares how he built a business from scratch and grew it into one of the most successful IPOs of the 21st century—and what it was really like…the good, the bad, and most of all, the ugly. If you think of this from a market size standpoint, there’s often this debate, is that good or bad?

Sales Hiring 153

Sales Hiring Scale Payments Cloud 153

SaaStr

JUNE 20, 2019

I grew up in the Netherlands, people in Germany, people are being taught when they’re young to stay away from credit, it’s a bad thing, you want to avoid it. People are like, of course I do invest in Adyen, it’s a misspelling of his name, he’s investing in himself. And we basically still work that way.

Payment Methods 137

Payment Methods Merchant Services Payments Payment Services 137

SaaStr

FEBRUARY 26, 2019

And the team deck doesn’t say who the CEO is? We called ourselves a team of four, actually, who operate and make decisions, and it’s just how we rolled. You have a face transition, you have a mini brand, and then you have a brand, and then once you have a brand investing in it, it actually is more important than we realize.

Acquisition 127

Acquisition Sales Recruiting Scale Sales Hiring 127

Sales Hacker

JUNE 30, 2020

The process for developing a new habit [13:08]. Sales teams have had to quickly adapt to a new normal. It can help your sales teams increase their pipeline win rates and deal sizes. It is really a mandatory must-have part of your toolkit if you’re managing any kind of sales team at scale. Show Agenda and Timestamps.

Underperforming Technical Team 78

Underperforming Technical Team Scale Artificial Intelligence Travel 78

ProfitWell

SEPTEMBER 20, 2019

Through working with a multitude of companies in some of their biggest growth phases, Volpe has developed a series of keen insights into what strategies make a company blossom. It collects data on its customers, passing that info along to a newly formed internal sales team to push higher-priced offerings and upgrades.

Software Review 45

Software Review Advertising Underperforming Technical Team Social Media 45

SaaSOptics

AUGUST 16, 2018

We discuss: How seed and Series A investment criteria differ. He’s seen acquisition of JouleX, when it was bought by Cisco in 2013 for 107 million and he was a member of the founding management team and Vice President of Marketing for Internet Security Systems, where he grew the company from 5 million to over 400 million.

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

SaaSOptics

AUGUST 16, 2018

We discuss: How seed and Series A investment criteria differ. He’s seen acquisition of JouleX, when it was bought by Cisco in 2013 for 107 million and he was a member of the founding management team and Vice President of Marketing for Internet Security Systems, where he grew the company from 5 million to over 400 million.

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

SaaSOptics

AUGUST 16, 2018

We discuss: How seed and Series A investment criteria differ. He’s seen acquisition of JouleX, when it was bought by Cisco in 2013 for 107 million and he was a member of the founding management team and Vice President of Marketing for Internet Security Systems, where he grew the company from 5 million to over 400 million.

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

The SaaS Garage

MARCH 12, 2020

And no, this gatherng was not triggered by the current crisis but, needless to mention, we did spend some time mingling about the “bad old tmes” of the post Sept. A very similar situation in 2007/8 with the proliferation of the financial crisis. . 11 and Neuer Markt aera. Dos and pot. Don’ts.

Underperforming Technical Team 94

Underperforming Technical Team Payment Solutions Payment Methods Venture Capital 94

The SaaS Garage

MARCH 12, 2020

And no, this gatherng was not triggered by the current crisis but, needless to mention, we did spend some time mingling about the “bad old tmes” of the post Sept. A very similar situation in 2007/8 with the proliferation of the financial crisis. . 11 and Neuer Markt aera. Dos and pot. Don’ts.

Underperforming Technical Team 52

Underperforming Technical Team Payment Solutions Payment Methods Venture Capital 52

SaaStr

JANUARY 14, 2020

That was our first transitionary moment, and from that point forward, we began investing heavily in building a way to teach people technology skills outside of a physical classroom. And from about 2007 till 2010 we bootstrapped and built the first version of the Pluralsight you see today. We said, “Well, we think we can do that.

B2B 132

B2B B2C Scale New CTO 132

SaaStr

JULY 22, 2019

That’s not a bad start. The company started back in 2007, 2008. We work with mostly modern teams. Developers were really loyal to the product, and they were able to take the product with them whenever they went. Join us at SaaStr Europa 2020. Roger Scott | EVP @ New Relic. FULL TRANSCRIPT BELOW. Good afternoon.

Scale 168

Scale Scaling Sales Hiring Underperforming Technical Team 168