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The State of Subscription Apps with RevenueCat’s CEO Jacob Eiting and Growth Advocate David Barnard

SaaStr

In many ways, they have to do better with UI/UX, onboarding, and conversions. In B2B, the classic metric for this is 2% now and was 2% in 2006. To maximize this fact, you need to have the right onboarding processes in place to recapture those people. Often, people just aren’t using it enough, or need better onboarding.

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Glossary: 117 software-led payments terms to know

Payrix

They underwrite and onboard the sub-merchants and provide them with the products and services required to process electronic payments. Payment facilitator (PayFac) A merchant registered by an acquirer to facilitate transactions on behalf of sub-merchants.

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8 Strategies for Converting Free Trials Users into Paying Customers

FastSpring

It provides insights into product functionality and onboarding. Or maybe the onboarding process is too complicated. Inefficient or broken onboarding experience. First impressions: You can set customers up for success with a good welcome email or onboarding email series. Examples: Recapture.io

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Best Payroll for Small Businesses

Stax

Look for a user-friendly interface that streamlines common payroll services, in addition to self-service capabilities for onboarding and customer support. User reviews cite the strength of the reporting feature, but a lengthy onboarding and set-up process. But at present, there is no option to just subscribe to the payroll feature.

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Salesforce vs HubSpot: CRM Titans Compared for 2025

How To Buy Saas

HubSpot: The Inbound Marketing Innovator HubSpot entered the scene later, founded in 2006 by Brian Halligan and Dharmesh Shah at MIT. Founded 2006; Inventor of inbound marketing methodology. Quick onboarding and accessible customer support/resources. Market share leader (21.7% Rapid SMB adoption with 200K+ customers.

Scale 52
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Marketing Automation: What is it, Examples & Tools [2021]

Neil Patel

Their Premium plan costs $995 a month and includes all the basic features plus dedicated customer service rep, onboarding, HIPPPA compliance, and premium tech support. Their first product was “Lead Management” in 2006, but the company has grown tremendously since then and now offers a larger variety of features.

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HubSpot’s Michael Redbord on staying in touch with your customers as you scale

Intercom, Inc.

We coined the term way back in 2006 when we founded the company, and a lot of our story, historically speaking, has been around marketing. Could you give me a bit of background on why HubSpot built Service Hub in the first place and the philosophy behind it?

Scale 188