SaaStr

JANUARY 16, 2023

As the workload of an organization intensifies, it’s essential for people with adjusting personalities to join the team. The goal is not to back away from uncertainty, financial setbacks, or resource scarcity but to create solutions. . To gear up your team for changes, help the top management see the light at the end of the tunnel.

Scale 193

Scale CTO Hire Cloud Scaling 193

Intercom, Inc.

OCTOBER 12, 2022

Tickets makes it easier for your team to provide efficient, personal support while maintaining a manageable workload”. And it’s not just customers who’ll see the benefit, tickets makes it easier for your team to provide efficient, personal support while maintaining a manageable workload. .

Customer Support 138

Customer Support Engagement Branding Management 138

Intercom, Inc.

JULY 26, 2022

This has benefits for both your customers and your team, helping to alleviate high volumes of calls while allowing customers to reach a solution faster. With satisfied customers and a more manageable workload, your employees will stand to be more content with your business and more equipped to perform at their jobs.

Payment Methods 118

Payment Methods Payment Services Payment Solutions Management 118

Blulogix

APRIL 2, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: How to Manage Subscription Complexity: A Comprehensive Roadmap The evolution of B2B subscription models has introduced unprecedented flexibility and opportunities for businesses across various sectors.

Payment Features 52

Payment Features Payment Services Subscription SaaS Payments 52

Clouded Judgement

SEPTEMBER 19, 2023

Tabular is a compelling data lakehouse solution, meaning it brings data warehouse functionality (SQL semantics + ease of use) to the data lake (cost-efficient and scalable). If you don’t want to manage all of the infrastructure around Iceberg (plus allocating headcount to do this!)

Data 130

Data Government Scale GCP(Google Cloud Platform) 130

Valerian Tech

JULY 18, 2023

This approach allows businesses to distribute workloads across public and private clouds, optimize costs, and maintain flexibility. Serverless Computing: Serverless computing is gaining traction as a scalable and cost-effective solution. It allows developers to focus on writing code without worrying about infrastructure management.

multi-cloud Kubernetes 52

multi-cloud Kubernetes K8S orchestration (Kubernetes) Cloud CTO Hire 52

User Pilot

APRIL 22, 2024

Some tips to provide proper end-user support include: Using AI marketing tools to reduce the team’s workload. For example, resource centers , knowledge bases , help articles, managed community forums, product documentation, or automated chatbots. Interactive assistants. Resource centers. Triggered tooltips for contextual help.

Strategy 96

Strategy Technical Review AI Search Technical Support 96

Totango

NOVEMBER 23, 2021

There are some common symptoms that your current system is no longer up to the task of managing your customer’s success needs. Your CRM Can’t Handle Your Workload Anymore. This is because CRM tools are designed to manage customer relationship data, not customer success outcomes.

Software 91

Software Underperforming Technical Team Churn Customer Success 91

Stax

MARCH 6, 2024

For businesses offering subscriptions, memberships, retainers, and other recurring services, recurring billing is a powerful solution to streamline processes and ultimately enhance revenue generation. TL;DR Recurring billing is a powerful solution to streamline processes and enhance revenue generation and customer engagement.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Features 88

Blulogix

JANUARY 27, 2024

Case Study: How One Company Transformed with BluIQ By BluLogix Team In the dynamic world of Managed Service Providers (MSPs) , maintaining competitiveness and optimizing revenue generation often presents a significant challenge. A key factor in achieving success in this sector is the effective management of billing and revenue.

Subscription 52

Subscription Payment Features Innovation Trends 52

Subscription Flow

JANUARY 24, 2024

Coming towards managing B2B consultancy subscribers. Now that it is clear that companies opt for consultancy services subscriptions, it is important to know how these subscriptions for consultancy services are managed. To charge them accurately for what they have used, one needs to opt for subscription management software.

Payment Features 52

Payment Features Payment Solutions Consulting Payments 52

Subscription Flow

DECEMBER 27, 2023

Every business needs to manage various financial and accounting operations, and there are different software in the market that businesses opt for (depending on their business needs). From bookkeeping to quote management and project tracking, Xero does everything. Also Read: Why Integrate Xero in Your Subscription Management Software?

Payment Features 59

Payment Features Payment Services Payments Payment Solutions 59

Intercom, Inc.

FEBRUARY 16, 2021

I’ve reduced its impact on my workload by taking practical steps to strengthen my design sensibility. Collecting solutions , identifying useful features, and noting innovative products will enable you to produce viable solutions quicker. Real-life experiences and people can inform solutions.

Transportation 283

Transportation Innovation User Experience Technology 283

Scytale

OCTOBER 31, 2023

In the world of modern business, SaaS compliance management is a huge concern, and the importance of SaaS security compliance cannot be overstated enough. Managing compliance manually can be a burdensome and never-ending task. However, there is a simpler solution: Automated Security Compliance.

compliance 52

compliance Scale SaaS Sales 52

Intercom, Inc.

JULY 10, 2019

The blunt force solution is to hire dozens of multilingual reps to work across time zones, but you’ll quickly blow your support budget. Our two brand new workflows – SLAs and workload management – will help you do exactly that. The real question is how you manage this scaling process. We think we’ve found a better way.

Outsourcing Services 149

Outsourcing Services Scaling Branding Customer Support 149

Intercom, Inc.

APRIL 28, 2021

Cloud costs can be awkward and are constantly evolving, as proven by the growing world of cloud financial management (FinOps). Take a reactive approach to cost management. This team can take on the everyday management of your infrastructure costs, for example: Developing a savings plan policy for your top-tier infrastructure.

Management 211

Management Government Cost optimization & reporting Engineering 211

Subscription Flow

DECEMBER 26, 2023

We are going to share with you some of the most significant developments in our subscription management software. With this calculated move, SubscriptionFlow now acts as the Merchant of Record, handling transaction management and payment processing on behalf of its users. It goes beyond only offering a service.

Payment Methods 52

Payment Methods SaaS Payments Payment Services Merchant Services 52

User Pilot

APRIL 21, 2024

If you don’t work on effectively managing support tickets, you’ll see customer dissatisfaction rise and support agents struggle. Create a knowledge base so customers can self-service solutions instead of contacting support. The one question that plagues all businesses alike: how to reduce support ticket volume?

Strategy 101

Strategy Customer Support SaaS Technical Review 101

Subscription Flow

DECEMBER 25, 2023

Micro-SaaS solutions, which can be managed by small or even one-person teams, are well-liked for “doing one thing right”. Micro-SaaS solutions are a desirable alternative in a competitive and diverse SaaS market because they provide a high degree of cost-effectiveness and agility for both developers and users.

Payments 52

Payments SaaS Payments Payment Solutions Trends 52

Blulogix

JANUARY 26, 2024

Trends and Your Platform’s Role By BluLogix Team Subscription billing has undergone a significant transformation from its early days in print media to becoming a cornerstone of various modern industries, including Software-as-a-Service (SaaS) , Unified Communications-as-a-Service (UCaaS) , IoT , Managed Services Providers , and beyond.

Payment Features 52

Payment Features Trends Subscription Cloud 52

User Pilot

FEBRUARY 22, 2024

Offer proactive customer support and self-service support to help customers receive help quickly and limit your agents’ workload. Take advantage of AI and natural language processing to automate routine tasks and manage both simple and complex support requests. fast response times, personalized solutions, etc.).

Customer Support 86

Customer Support SaaS AI Search Software Review 86

Scytale

FEBRUARY 18, 2024

In today’s rapidly evolving information security landscape, organizations are increasingly turning to compliance automation solutions to streamline their processes and ensure adherence to complex compliance requirements. With automated compliance solutions, evidence collection becomes seamless and efficient.

compliance 52

compliance Scale Systems Review Technical Review 52

User Pilot

FEBRUARY 14, 2024

In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in! G2 rating 4.6/5

Payments 102

Payments Payment Services Payment Methods Payment Solutions 102

How To Buy Saas

APRIL 25, 2024

In the 2000s, they introduced a groundbreaking cloud-based CRM solution, changing the whole industry. This may be particularly beneficial in SaaS platforms connected to project management, where task automation simplifies the workload and delivers better efficiency. The adoption of cloud-based software.

Artificial Intelligence 52

Artificial Intelligence AI Trends Machine Learning 52

User Pilot

FEBRUARY 13, 2024

Reduce the workload on customer support teams, allowing them to think of more ways to provide exceptional customer service. Reduce workload for your customer service team Most customer service queries are repetitive, as new users often ask the same questions as older users. Offer 24/7 support. Book a demo now to try it.

Marketplace as a Service 52

Marketplace as a Service Software AI Search SaaS 52

Neil Patel

SEPTEMBER 7, 2020

By choosing the right project management software, projects won’t throw you into that panic-inducing nightmare. I’ve managed countless projects, hundreds of teams, and bounced around to every project management software you can think of. The top 6 options for project management software. Task management.

Software Review 144

Software Review Software Management Sales Hiring 144

User Pilot

NOVEMBER 23, 2023

What is the impact of AI on product management? Malte Scholz: Impacts of AI on Product Management. TL;DR According to a study by Airfocus, 92% of product managers believe AI will have a huge impact on their work in the future. Product management is all about solving problems and in this respect, AI can be of immense help.

AI 103

AI Management Data Analysis Technical Review 103

User Pilot

OCTOBER 26, 2023

It also helps justify software implementation costs, decide between in-house and third-party solutions, and assess software performance. Next, it assists in deciding between building software in-house and licensing expensive software solutions from 3rd parties. In each case, there are multiple factors to consider. Let’s have a look.

Outsourcing Services 104

Outsourcing Services Software Outsourced Development SaaS 104

Intercom, Inc.

JULY 27, 2022

It’s easy to set up, integrates with your existing support tools, and provides all the workload management tools you need to add messaging without overwhelming your team. There are several ways to integrate Intercom with the most important tools in your tech stack. The Intercom App Store.

Enterprise 205

Enterprise Headcount Engineering Cloud 205

Blulogix

JANUARY 26, 2024

Take your business further with BluIQ’s flexible, scalable, enterprise-grade intelligent billing solutions. Scalability Trend: Businesses need billing solutions that can scale with their growth. Automation : BluIQ automates the billing and invoicing process, improving efficiency and accuracy while reducing manual workload.

Payment Features 52

Payment Features Trends Subscription Innovation 52

Intercom, Inc.

JUNE 23, 2020

Future facing businesses are investing in much better customer experiences, moving beyond traditional support tools that are built around deflection as the solution to scale. Changing customer expectations for modern support solutions has accelerated even further, as they see the best businesses adapt to these new tools in record time.

Customer Support 245

Customer Support Scale Underperforming Technical Team Scaling 245

User Pilot

APRIL 26, 2024

To help you out, we’ve come up with a list of the 13 best customer-tracking software solutions in the industry. Best tracking tools for customer relationship management A CRM is different from a customer experience management tool, for example, because the first one monitors customer interactions. Pipeline management.

Software Review 79

Software Review Software Scale Systems Review 79

ChurnZero

DECEMBER 10, 2019

This significantly increased the workloads of Customer Success Managers. A mo re targeted approach to account management was needed as their customer count grew. . . Automation and Task ensure Customer Success Managers to be more efficient. Meeting ConsumerAffair’s Goals .

Data Analysis 75

Data Analysis Outsourced Development Customer Success Retention 75

Baremetrics

MAY 20, 2021

As your business grows, both in terms of scale and complexity, financial management becomes more challenging. This is when a real-time financial forecast software solution with advanced functionality and revenue forecasting models comes in handy. The system lets you track spend and manage your assets and equipment.

Payment Solutions 87

Payment Solutions Forecasting Payments SaaS Payments 87

How To Buy Saas

APRIL 5, 2024

SaaS Development Frameworks are comprehensive collections of tools, libraries, and pre-built components designed to speed the creation, deployment, and management of cloud-based software applications. By simplifying deployment, scaling, and maintenance issues for teams quickly delivering quality SaaS solutions efficiently.

Artificial Intelligence 40

Artificial Intelligence Machine Learning AI K8S orchestration (Kubernetes) 40

Blulogix

OCTOBER 11, 2023

Streamlining Success: Five Keys to Automating Usage-Based Billing for Managed Services Providers By BluLogix Team Don’t forget to sign up now to learn more about how to implement usage based pricing models in our upcoming webinar with MGI Research. Efficient management of new services and clients. Access detailed billing reports.

Payment Features 52

Payment Features Management Azure AWS 52

Intercom, Inc.

JANUARY 12, 2021

From premature optimization to over-engineering solutions for your product, it’s easy to get caught up in making technology decisions that slow you down instead of speeding you up. Pick one cloud provider and don’t even think about moving workloads between them. The top ten technical strategies to avoid. Multi-cloud architectures.

Technical Review 269

Technical Review Scale multi-cloud Kubernetes Scaling 269