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Former Head of Revenue at BILL and HubSpot Americas leader Michelle Benfer recently joined us on a SaaStr Workshop Wednesday share her insights on one of the most critical roles in any SaaS organization: the frontline sales manager. “Some teams consistently sold more enterprise SKUs, others had high volume but low ACV. .
And more importantly, revenue and user growth that is accelerating at scale. They were two developers who had lived through the nightmare of subscription infrastructure while working at Elevate. The Problem Was Real: Apple and Google’s app stores weren’t giving developers the data they needed.
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On the topic of building SaaS companies, Henry kicks off the conversation with: “I think a lot of bootstrapped founders who are less capital infused have to actually be great at developing their people. I bootstrapped ZoomInfo to 25 million in revenue. You need to be evaluating your team 100 percent of the time.
Veeva is the dominant cloud software provider for life sciences – serving pharmaceutical, biotech, and medical device companies with mission-critical applications for drug development, clinical trials, regulatory compliance, and commercial operations. revenue growth year-over-year 2013 IPO : $129.5M Don’t get discouraged.”
AI is Eating SaaS Budgets : Companies like Cursor are generating massive revenue by replacing traditional SaaS workflows entirely. Companies like Cursor are generating massive revenue by directly replacing traditional B2B and SaaS workflows. Weak players get acquired or shut down. What This Means for B2B Leaders 1.
Here’s what it really took for Attentive to go from $0 to $500M ARR in just 7 years, sending over 32B text messages and generating $20B+ in revenue for their 8,000+ customers. CEO Amit Jhawar joined us at SaaStr Annual for a deep dive: 1. Solve The Hard Problem First And Patent It The first key insight? Black Friday playbook) 3.
The Infrastructure Bypass Midmarket software companies are caught in a “pressure cooker” with fast-moving AI startups developing applications far more rapidly than traditional software companies on one side, and tech giants investing billions in proprietary AI tools on the other.
✨ Lemkin (@jasonlk) June 23, 2025 The $10M-$100M ARR Sprint: How Replit Became the Fastest-Growing “Vibe Coding” App (Or One Of The Fastest) A deep-dive into the AI development platform wars and why Replit’s 10x growth in 5.5 And allowing more experienced developer to ship far, far faster. 2023 : $2.4M
In this article, we’ll talk about: What product analytics is and why you need a solid strategy. Key steps to build and improve your product analytics strategy. Why should you have a product analytics strategy? Enables teams to track progress toward key performance indicators (KPIs). What is product analytics?
With 10+ years as a CMO at companies ranging from $1M to $1B in revenue, another 10+ years as CEO of companies in the $0-$100M range, and extensive experience as an independent director on startup boards, Dave offers a 360-degree perspective on marketing’s role in SaaS success. . But there’s a better way.
As such, you must tailor your strategies to meet your target customers’ specific needs and expectations. Satisfaction in SaaS, therefore, isn’t simply about developing a nice product and launching it in the market. For instance, you can launch a CSAT survey after a customer interacts with your support team.
For subscription-based businesses achieving consistent and predictable revenue growth is the holy grail. In fact, monthly recurring revenue (MRR) is one of the most important metrics subscription businesses should be aware of. TL;DR MRR is the average revenue that a company expects to receive each month.
As a SaaS business leader, reducing software user churn is an important part of maintaining your customer base and increasing revenue. Key metrics include customer churn rate, revenue churn, and net revenue retention (NRR). Lower churn leads to higher customer lifetime value (LTV), better brand reputation, and increased revenue.
Dennis amassed incredible insights through his experience as the Chief Revenue Officer of Procore, where he helped grow the company from $10M to $900M+ in revenue and guided it through a successful IPO. Build the team that builds the company.” – that is part of your go-to-market strategy responsible for growth.
By BluLogix Team Planning for Growth: Using Revenue Insights Planning for Growth: Using Revenue Insights For businesses seeking to expand or enter new markets, strategic planning is critical to achieving successful outcomes.
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In this episode of Growth Stage, we interview Lizzie Mintus Founder and CEO of Here’s Waldo Recruiting and host of The Heres Waldo Podcast about her thoughts on: The most effective recruiting strategies for SMBs. You get to work with a lot of different teams. Insights on why the best candidates say YES! Listen or watch now!
Understanding SaaS sales models Before you start selling A typical sales process Sales and revenue operations Setting sales targets Hiring salespeople Understanding SaaS sales models There are three main SaaS sales models, each tailored to different customer types and buying journeys. Compare how your self-service vs sales-led revenue grows.
GTMnow shares insight around the go-to-market strategies responsible for explosive company growth. GTMnow highlights the strategies, along with the stories from the top 1% of GTM executives, VCs, and founders behind these strategies and companies. Bad: We use AI to streamline sales workflows.
A powerful CRM helps organize customer data, streamline sales pipelines, and automate marketing ultimately boosting revenue. In fact, 92% of businesses say CRM software is crucial to achieving their revenue goals. By the end of this guide, youll have a clear understanding of each platforms strengths, weaknesses, and ideal use cases.
Developer API Documentation, API, Examples, FAQ and more. Developer API Documentation, API, Examples, FAQ and more. Whether it’s a quick “thank you” or a team-wide celebration, acknowledgment can keep the momentum going. Team recognition amplifies these rewards. Case Studies Learn best practices from our customers.
Your strategy for re-engaging users can make the difference between losing a customer and building loyalty. Many product teams focus on new customer acquisition but ignore the cost of losing customers they’ve already paid to acquire. Build Your Customer Retention Strategy with Userpilot Today!
How Merchant Underwriting Works The merchant underwriting process typically follows a few steps carried out by the payment facilitators or acquiring bank to develop an underwriting risk profile. Both processors and merchants face significant challenges: Challenges for Payment Processors Underwriting teams can have their work cut out for them.
Let’s review everything your customer success team has to do in the absence of any customer success tools. Ensure that your data is clean and easily accessible, as poor data quality undermines the value of even the best customer success tool. This will allow teams to identify at-risk accounts and prioritize proactive outreach.
By BluLogix Team Why MGI Research Ranked BluLogix a Top Agile Billing Platform in 2025 In May 2025, BluLogix was recognized by MGI Research in its Agile Billing Top 50 Buyer’s Guide —a definitive analysis of the top billing platforms for businesses navigating modern monetization. What Are the MGI 360 Ratings? What Are the MGI 360 Ratings?
Developer API Documentation, API, Examples, FAQ and more. Developer API Documentation, API, Examples, FAQ and more. Great for small to medium teams with a pay-as-you-go pricing model. Ideal for teams needing real-time insights and distributed system support. Best for teams managing complex microservices.
The breach was attributed to vulnerabilities in the platform, specifically weak API security. Loss of Customers and Partners: A tarnished reputation drives customers, stakeholders, and partners to reconsider their relationships, leading to lost revenue as well as weakened supply chains.
GTMnow shares insight around the go-to-market strategies responsible for explosive company growth. GTMnow highlights the strategies, along with the stories from the top 1% of GTM executives, VCs, and founders behind these strategies and companies. AI is transforming how go-to-market teams operate.
By BluLogix Team Best Practices for Revenue Management What are the best practices for effective revenue management to support growth and profitability? Schedule a demo with a BluLogix billing expert today and take the first step towards revolutionizing your revenue management.
But is your mobile user acquisition strategy strong enough? The odds are inherently against you, and without a proactive marketing strategy, youre turning those odds into impossibilities. There are many ways to approach each, so lets go over nine of the most effective strategies for mobile user acquisition: 1.
Why This Matters : Your procurement strategy needs to flip based on use case. The Tactical Insight : Smart companies run dual AI strategies—cheaper models (like DeepSeek) for internal productivity, premium models (GPT-4, Claude) for customer-facing features. The Multi-Model Strategy Is Real – Average 2.8
So we were back on 20VC this week in our Latest in Tech deep dive with Harry Stebbings and Rory O’Driscoll of Scale: “The State of SaaS 2025: IPOs, AI, and the Coming Shakeout” The IPO Window Is Cracking Open (Finally) Chime’s $1.67B revenue IPO is the canary in the coal mine. The facts are too bad.
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Rather than quietly continuing to collect revenue from users who weren’t actively using the product, Buffer chose to do the right thing: notify those customers and cancel their paid subscriptions before renewal. In a crowded market of productivity tools, ClickUp is developing a unique brand personality and a strong brand identity.
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” And yet, emotion is what’s missing in many companies’ marketing strategy. He explained how people hire you because they feel understood, because you speak to their pain point: Audit questions for your team to address Have you ensured that messaging directly addresses audience pain points?
Want to advance your career in mobile product management or find top talent for your team? In this role, you will define and execute the mobile product strategy, enhancing the user experience for field service professionals while driving seamless integrations with enterprise systems. Who would be a BAD fit for this job?
With a background that includes leadership roles at AWS, Microsoft, and Lenovo, Fred brings a wealth of experience in building high-performing teams and driving revenue growth. It helps me and the team be so much more productive. And this year I came back to work and had so many emails in my inbox the number was scary.
“I just get so much more done today with the AI on the team instead of the humans on the team.” — leading CMO to me, last week. Same APIs, same databases, same development cycles. Growth companies are trading at 13x revenue multiples. We’ve gone from 17% median revenue growth in 2021 to just 9% today.
GTMnow shares insight around the go-to-market strategies responsible for explosive company growth. GTMnow highlights the strategies, along with the stories from the top 1% of GTM executives, VCs, and founders behind these strategies and companies. Its a balanced, selective growth trajectory.
Prior to Mutiny, Jaleh was the Head of Marketing and Business Development at Gusto, where she grew the company from 500 to 50,000 customers over 4 years. 42:10 The most valuable AI use cases for B2B sales teams. 42:10 The most valuable AI use cases for B2B sales teams. 42:10 The most valuable AI use cases for B2B sales teams.
In this article, I will share the competitive analysis framework my team and I have developed (through weeks of research and dozens of iterations), and give you some tips on where to look for data that isn’t publicly available so you can have a competitive advantage. Revenue & customers Product 2.1. Funding 1.3.
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