Sales Hacker

MAY 13, 2025

29:00 The shift from product-led to intelligence-led SaaS development. B2B companies like Hivebrite and Equilend trust TriNet to help handle the infrastructure of their workforce, so their teams can focus on execution. I figured out how to gain the system there to make ads not work that well. I sold ads there. It was the first.

AI Search 74

AI Search AI ChatGPT Software Review 74

ChurnZero

MARCH 28, 2025

From my experience of leading both functions, I can offer CROs five valuable tips on how to set their CS team up for success. 1: Misaligning your customer success team is a trap. Things can break down not from bad intentions, but from misaligned expectations. 3: Keep your CS team aligned to customer value, not just revenue.

Customer Success 52

Customer Success Scale Underperforming Technical Team Systems Review 52

Sales Hacker

JULY 8, 2025

But behind every product launch and revenue milestone is a team – and building that team is one of the hardest and important parts of the journey. Build the team that builds the company.” – that is part of your go-to-market strategy responsible for growth. I love this part. Doug is a multi-time founder and product leader.

Sales Recruiting 82

Sales Recruiting Sales Hiring AI Search Scale 82

Scytale

JUNE 20, 2025

A great pen test report outlines critical vulnerabilities, their impact, and provides actionable remediation steps for your team. Penetration testing , also known as pen tests or “ethical hacking,” tells the bad guys where to stick it by using their own tactics against them. What’s a pen test again? Easy enough?

Underperforming Technical Team 52

Underperforming Technical Team Technical Review Development Team Review Systems Review 52

Frontegg

JULY 9, 2025

These attacks exploit multiple compromised computer systems as sources of attack traffic. A DDoS attack is executed by forming a network of zombie computers, often referred to as a botnet, which are used to flood the target system with excessive requests, disrupting legitimate traffic processes.

Development Team Review 40

Development Team Review Systems Review Software Review Underperforming Technical Team 40

Sales Hacker

MAY 27, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Sean Whiteley is a three-time founder and the current CEO of Qualified, the AI pipeline automation platform purpose-built for inbound GTM teams. From the on-premise and internet era to cloud computing and now ai, he shares our expectations.

Technical Review 66

Technical Review AI Search AI Scale 66

ChurnZero

NOVEMBER 2, 2018

Net Promoter Score was first developed by Fred Reichheld, Bain & Company and Satmetrix in 2003. NPS – which is sometimes referred to as the “ The Ultimate Question ” – is a customer satisfaction benchmark that measures how likely your customers are to recommend your business to friends, colleagues, and other contacts.

Scale 95

Scale VP of Engineering Underperforming Technical Team Churn 95

User Pilot

MARCH 23, 2025

App engagement refers to how users interact with your mobile app, beyond just downloading it. Whatever these metrics tell you, the good or the bad, that’s only half the story. One highly-reviewed option is Userpilot, an all-in-one solution for driving user engagement across channels. What is app engagement?

Mobile 59

Mobile Underperforming Technical Team Engagement Metrics 59

Sales Hacker

JUNE 10, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Andy Mowat is the Co-Founder of Whispered, and is responsible for building incredible RevOps and GTM systems at unicorns like Upwork, Box, and Culture Amp. roles are in flux, confidential transitions, or posted only for formality. “

Sales Recruiting 66

Sales Recruiting Sales Hiring AI Search Scale 66

Intercom, Inc.

AUGUST 11, 2020

It was first proposed after Benjamin Whorf, a fire safety inspector at the time, observed how oil workers treated empty oil barrels as less hazardous than full oil barrels, despite them being equally flammable due to the traces of oil remaining in them. Master” and “slave” also refer to the gruesome practice of slavery.

Technical Review 289

Technical Review Software Review Systems Review CTO Hire 289

SaaStr

NOVEMBER 26, 2019

sales team. We had custom CRM apps for the Weight Watchers group, scheduling systems for optical chains, inventory management for car dealers. We ended up creating a healthcare app that connected all the substance abuse manage care agencies with their providers, and their payers, and the state system. FULL TRANSCRIPT BELOW.

Scale 290

Scale Sales Hiring Underperforming Technical Team Sales 290

Sales Hacker

FEBRUARY 17, 2021

Scott’s newsletter makes a great point: as buying teams get bigger and bigger, our sales teams need to grow with them. It refers to two golfers who are playing as partners – one playing well, the other playing poorly. In other words, the partners balance out each other’s strengths and weaknesses. Solution review.

Underperforming Technical Team 130

Underperforming Technical Team CTO Hire CTO Coach Technical Review 130

Sales Enablement, SaaS and Growth

MARCH 23, 2020

The right mental models have a knack of becoming an integral part of a company’s operating system, and more importantly help employees make good decisions, more often. MSPOT An MSPOT is a simplified one page strategic plan used by HubSpot, and they have become an integral part of the company’s operating system.

Underperforming Technical Team 215

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 215

SaaStr

FEBRUARY 25, 2020

The other thing we know is that customers generally don’t buy without getting a reference whether it’s a backdoor, it’s a front door reference. Being able to utilize these champions as references as well. Well then that person who was the key reference because it was a person, not the company leaves.

Scale 237

Scale Underperforming Technical Team Sales Hiring Software Review 237

SaaStr

MARCH 24, 2020

Sam Blond, CSO at Brex explains why recruiting, networking and employee happiness is the key to this playbook on recruiting your sales team. I’m doing The Playbook To Recruiting Your Sales Team. Once again, amazing job to the SaaStr team. I’m really honored to share this stage with some really bad ass speakers.

Sales Recruiting 190

Sales Recruiting Sales Hiring Scale Underperforming Technical Team 190

Sales Hacker

APRIL 10, 2023

Too often, I see sales teams thinking of their “ sales process ” as a set of stages in their pipeline and maybe a bunch of fields to complete at each stage. We were weak on some key functionality areas where the winning vendor was strong. Bad news from left field There was a change in company direction. It happens.

Technical Review 111

Technical Review Development Team Review Underperforming Technical Team Systems Review 111

Audacix

SEPTEMBER 11, 2024

Table Of Contents Cheat Sheet for Application Security Best Practices Get It Now The Open Web Application Security Project ( OWASP) Top 10 is an essential resource for developers and security professionals, providing a comprehensive and broad consensus of the most common and critical security risks in web applications. What are OWASP attacks?

Software Review 89

Software Review Underperforming Technical Team Systems Review Technical Review 89

Intercom, Inc.

DECEMBER 2, 2021

Previously hosted by Jamie Osler , a Senior Product Engineer at Intercom for over seven years, it’s now up to Principal Systems Engineer Brian Scanlan to pick up the baton and keep the chats going. The core of algorithms and systems is data models. The legal team isn’t there to slow R&D down. Mike Stewart: Yeah.

Engineering 178

Engineering Technical Review Underperforming Technical Team Systems Review 178

Intercom, Inc.

DECEMBER 12, 2018

Stacks can be developed at the project, team, or functional level and are regularly used to improve internal collaboration, measure the impact of marketing activities and reach customers in new ways. Without this foundation, your marketing stack can become a set of siloed tools that will bog your team down in complexity.

Technical Review 223

Technical Review Technology Scale Marketing 223

Neil Patel

JANUARY 10, 2022

Start assembling your team. The best solution is to be as diligent and prepared as possible. IT experts, SEOs, designers, analytics teams; they’ll all have invaluable opinions and advice on how to get it right—but also explain what can go wrong. Set Website Migration Budgets, Timelines, and Teams.

Underperforming Technical Team 138

Underperforming Technical Team Development Team Review Systems Review Software Review 138

OpenView Labs

SEPTEMBER 22, 2021

But no matter how thick a skin you develop, it’s never fun to be told ‘no,’ especially after you’ve spent significant time with an investor exploring a potential deal. Your customer references are sinking the ship. Reference calls can be very eye-opening,” says Itxaso. “I Your team lacks diversity. Not a good sign!”.

Technical Review 98

Technical Review Scale Development Team Review Software Review 98

Subscription Flow

OCTOBER 2, 2024

This may happen due to a variety of reasons, which we will explore shortly. Operational Weaknesses The biggest cause of revenue leakage is the operational inefficiencies which occur behind transaction processes. Manual weaknesses can entail something as basic as putting an incorrect total amount on a customer’s invoice.

Payments 105

Payments Payment Features Payment Services Payment Solutions 105

Sales Hacker

MAY 9, 2019

Once you understand how to create a fair compensation plan for your sales team, you can check out some examples: Sales Development Rep (SDR) Compensation Plan Example. The goal of variable pay is to develop a performance-driven culture in which your sales team is financially accountable for results.

Compensation 110

Compensation Sales Hiring Development Team Review Sales Recruiting 110

User Pilot

OCTOBER 11, 2022

Customer dissatisfaction arises due to a shortcoming of your business concerning your product or customer service. Reasons for customer dissatisfaction: Your product feels like it’s not fully developed. Different factors can lead to customer dissatisfaction – bad products, bad service, high prices, or something else.

Underperforming Technical Team 98

Underperforming Technical Team Software Review Onboarding Scale 98

Neil Patel

OCTOBER 24, 2020

Unfortunately, your in-house team doesn’t have the required expertise to push through change. Our team at Neil Patel Digital has compiled the ultimate guide below to help you understand the nuances of working with a consultant for the best results. Let’s start by reviewing how you can find the best consultant for your company.

Consulting 145

Consulting Sales Hiring Technical Review Sales Recruiting 145

Neil Patel

APRIL 20, 2021

Fixed costs refer to expenses that remain the same month after month and do not change, regardless of your volume or production. Variable costs help companies identify issues in their system. This will happen when your business develops a duplicatable system for driving in new business. Consider Price Changes.

Outsourcing Services 132

Outsourcing Services Business Underperforming Technical Team Outsourced Development 132

Intercom, Inc.

JULY 23, 2020

As the CEO of Flow , a flexible project management app for teams, Daniel is working to create a productivity tool that defies conventional metrics, meaning that it simply allows you to get your most important work done without monopolizing the time you spend in the software itself. billion in 2015. How will you stand out from the pack?

Technical Review 199

Technical Review Payment Methods Payment Solutions Development Team Review 199

Kellblog

MAY 5, 2021

I was also irked at the outset because — let’s give credit where credit’s due — ABM itself has been so effectively marketed at the C, VC, and board levels. When ignorant marketers celebrate MQL volume without caring about conversion, that’s bad. When your only tool’s a hammer, every problem looks like a nail.

B2B 143

B2B Marketing Underperforming Technical Team Software Review 143

Sales Hacker

APRIL 21, 2020

In my experience, getting caught up in shiny objects (like great numbers) during the hiring process is a straight line to Disasterville, and when the cost of a bad hire is painfully significant , it pays to take a measured approach. Also: What are the top performers in my current team doing? What sales system do we use?

Sales Hiring 123

Sales Hiring Interviewing Sales Recruiting Underperforming Technical Team 123

Sales Hacker

JANUARY 3, 2022

Those are resources that most sales teams do not have, and resources that most marketing teams need to protect. To meaningfully speed up your content creation process without sacrificing quality or quantity, though, you also need to look closely at how your team approached sales enablement. Develop T-shaped professionals.

Sales Enablement 111

Sales Enablement Scale Sales Hiring Outsourcing Services 111

Chaotic Flow

FEBRUARY 12, 2013

Your sales team can’t link up without the right social contact information any more than they can cold call without phone numbers. They identify opportunities that can be referred and opportunities to refer them. Therefore, it is essential to start investing in systems that boost their social sales productivity.

Sales 100

Sales Social Media Underperforming Technical Team B2B 100

Intercom, Inc.

OCTOBER 5, 2022

Not just in product reviews, roadmap meetings, or design critiques from product people, but across the company. There are several common patterns among failed solutions: The team didn’t have a good understanding of the problem to begin with. Your product is a system. Good product teams keep going, keep asking why.

Underperforming Technical Team 118

Underperforming Technical Team Systems Review Engineering Interviewing 118

Audacix

SEPTEMBER 11, 2024

Table Of Contents Cheat Sheet for Application Security Best Practices Get It Now The Open Web Application Security Project ( OWASP) Top 10 is an essential resource for developers and security professionals, providing a comprehensive and broad consensus of the most common and critical security risks in web applications. What are OWASP attacks?

Software Review 52

Software Review Underperforming Technical Team Systems Review Technical Review 52

User Pilot

APRIL 22, 2024

TL;DR End-user support refers to how you assist your customers as they perform tasks on your platform or whenever they experience issues. Any help that involves the technical team. Whether it’s through developer’s docs, tweaking the code, or providing integration assistance. Product tutorials. Technical support.

Strategy 105

Strategy Technical Review Technical Support Systems Review 105

Neil Patel

AUGUST 16, 2021

With lead generation, you can attract leads (your potential customer) into a marketing software system with the hope of nurturing them through the buying process. Hack #1: Lead generation starts at home—review your homepage messaging. Hack #4: Specialize: Separate your lead generation team from your sales team.

Strategy 145

Strategy Social Media Underperforming Technical Team Development Team Review 145

Neil Patel

APRIL 5, 2023

Instantly, you can see a snapshot of your competitor’s current domain authority, referring domains, and backlinks. However, what’s most helpful is the detailed data like referring pages, URLs, domain authority score, and anchor text. Step #3: Again, enter your competitor’s URL and click “Search.” Paid subscriptions start from $119.95

Payment Methods 139

Payment Methods Social Media Payment Services AI Search 139

Neil Patel

APRIL 12, 2021

In fact, Apple relies most on two completely different strategies: product placement (especially with celebrities and in popular shows) and the buzz created by positive reviews in the media. If a free trial of your product isn’t feasible, then get in touch with your existing satisfied customers and ask for a positive testimonial or review.

Strategy 143

Strategy Marketing Technical Review Social Media 143