Andreessen Horowitz

APRIL 23, 2024

Whether it’s creating better tools to write code and test code, better tools for customers to engage with reps, better tools for sales teams to engage with their prospects, all those things are happening inside of Bill. Alex: The other side of the equation on customer acquisition is monetization. I do think it’s important.

Payments 109

Payments Forecasting Payment Services Payment Solutions 109

SaaStr

OCTOBER 20, 2023

OpenAI’s Head of Sales, Aliisa Rosenthal, joined OpenAI a year and a half ago — before ChatGPT launched. In 2021, they trained GPT3 on Github repositories, produced a model that could code, and released embedding that allowed people to vectorize language and search across it to perform recommendations. They’re on a rocket ship.

ChatGPT 258

ChatGPT AI Search Scale Sales Hiring 258

SaaStr

SEPTEMBER 19, 2023

PST, Stephanie Opdam, Partner at Notion Capital, shares four business model changes that will allow SaaS companies to build resilience and staying power over time. This is where traditional SaaS methods like subscription pricing only, driving growth through headcount only, or a pure sales GTM strategy only live. Apple hasn’t done any.

Business Model 269

Business Model SaaS Payments Payments Headcount 269

SaaStr

APRIL 1, 2022

There’s no reason you shouldn’t hire the brightest, most talented people. Globalization Partners has their own business entities set up in nearly every country in the world meaning the legwork required for you to hire and manage international talent is already done. No matter where they live. Grab tickets here.

Payments 232

Payments Sales Hiring Payment Solutions Airlines 232

Neil Patel

DECEMBER 17, 2020

It’s actually quite simple: business process management (BPM) software. Visualize every process from end to end. If optimizing your business processes sounds like a good idea, this post will tell you everything you need to know about how to find the perfect BPM software for you. Process Visualization.

Payments 131

Payments Payment Solutions Software Review Payment Services 131

SaaSHolic

JULY 31, 2023

TLDR: Probably when your company hits $5M+ in Annual Recurring Revenue (ARR). Let’s dive into it: Pre-Revenue → You In the earliest days, successful founders need to be extremely efficient: drive as much productivity as possible with the few resources they have until they “hit something.” O post When should you hire a CFO?

Sales Hiring 52

Sales Hiring Payment Services Underperforming Technical Team Outsourced Development 52

Tom Tunguz

NOVEMBER 6, 2021

The contracts are identical twelve month contracts except for the payment terms. Contract B relaxes payment terms to monthly payment, 12 monthly installments for the next year. All of the sales and marketing dollars invested to obtain persuade the buyer to put digital ink to pdf have been recouped immediately.

Sales Hiring 329

Sales Hiring Scale Payments Payment Solutions 329

FastSpring

AUGUST 2, 2023

When TestDome was created, CEO and co-founder Mario Zivic knew the pre-employment testing software company wouldn’t be able to rely on domestic sales to succeed. “As As a startup with only two or three people, it would be absolutely impossible to go international without this kind of platform.” Here’s why. Now, Stripe offers it.

Payment Solutions 137

Payment Solutions Payment Methods Merchant Services AI Search 137

Stax

DECEMBER 20, 2023

Offering payment processing services is a move that makes sense for a lot of SaaS companies, particularly if your software helps your customers run their business. For example, if you have a project management app, then you can add payment features that allow people to use your software to take payments from their clients.

Merchant Services 88

Merchant Services Payment Services SaaS Payments Payments 88

Baremetrics

SEPTEMBER 10, 2021

Before we look at the promised SaaS revenue models, let’s get a couple definitions out of the way. We need to differentiate among three similar sounding but very different concepts: revenue stream, revenue model, and business model. Revenue stream: This is a single source of revenue for a company.

Payments 102

Payments SaaS Payments Revenue Payment Solutions 102

Chart Mogul

SEPTEMBER 17, 2020

Monthly recurring revenue is one of the least exciting topics to take on in 2020. While I was researching this topic, I reached out to our Customer Success and Sales teams to see if many customers were coming to them with questions about MRR. MRR stands for Monthly recurring revenue. MRR stands for Monthly recurring revenue.

Payments 145

Payments Revenue Payment Features SaaS Payments 145

SaaStr

NOVEMBER 3, 2023

Jonathan joined Toast as the SVP of Sales in 2017. A Glance at Toast’s Hypergrowth Journey When Jonathan joined Toast as the SVP of Sales, the company was Series B with $20M in ARR. Toast is a vertical software embedded payments solution for restaurants in the U.S. Just six years later, he’s the CRO of the company.

Payment Methods 211

Payment Methods Acquisition Scale Payments 211

SaaStr

OCTOBER 6, 2023

They collect the payment online and take a 15% fee for every booking. Airbnb handles the payments and gets you a guest, and now your rent is covered for the next couple of months. That doesn’t necessarily mean they care about a ton of users or revenue, although they like that, too. No one cares who you will hire.

Payment Methods 242

Payment Methods Startup Payment Solutions Sales Hiring 242

Baremetrics

APRIL 1, 2021

When choosing a payments processor, businesses have a lot of goals in mind. So, when it comes to comparing platforms, major players like Stripe and Shopify Payments are likely to top your list. All the data your startup needs Get deep insights into your company's MRR, churn and other vital metrics for your SaaS business.

Payment Methods 98

Payment Methods Payment Services Merchant Services SaaS Payments 98

SaaStr

MAY 23, 2022

Let go of your bottom 20% of sales reps, concentrate leads in the best reps. This always gives you both a top-line boost (the top reps close more per lead), and gives you room to hire more reps at the same budget (to replace the 20%). And make all your VPs accountable to it. They hire mediocre folks on their team.

Sales Hiring 299

Sales Hiring Management Airlines Venture Capital 299

SaaStr

JUNE 17, 2022

The reality is though, in SaaS, especially if you are primarily sales-driven, that’s often gonna be tough. Pay Sales Bonuses When Cash is Received, Not Upon Signed Contract. Sales reps hate, hate, hate this. The exact % can vary based on types of payments and customer size. See, e.g., Calendly, Zapier, etc.

SaaS Payments 289

SaaS Payments Sales Hiring SaaS Payment Services 289

User Pilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. Before hiring, assess your current needs and hire as your company grows. Account Managers: They serve as the lead point of contact for all customer account management matters.

Sales Hiring 90

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 90

Baremetrics

OCTOBER 20, 2021

Marginal revenue (MR) represents the increase in revenue from the sale of one additional product or service. Although marginal revenue can be constant over many units of output, the law of diminishing returns states that it will eventually decrease as the output level increases. Understanding marginal revenue.

Payments 104

Payments Revenue Payment Services SaaS Payments 104

Andreessen Horowitz

OCTOBER 12, 2023

We’ve designed this to mirror the thought process of an entrepreneur building an AI product with an enterprise use case. Whether or not a program integrates AI is less important than quality, safety, usability, and cost. Koester warned us that standalone solutions, without being integrated into the existing workflow, often go unused.

Healthcare 112

Healthcare AI Payments Enterprise 112

SaaStr

NOVEMBER 16, 2022

.” So what are maybe one or two things you want to give as advice to founders who are doing sales in the very early stage, the first couple of million ARR, that you feel are super useful in that stage in kind of trying to develop that, I think that sales muscle, if you will. If you don’t have two, who do you hire?

Sales Hiring 242

Sales Hiring VP of Engineering Payment Methods Scale 242

Point Nine Land

MARCH 7, 2019

The issues are real and include:  —  @jasonlk In a funny coincidence, one of our portfolio CEOs wrote me an email with the subject “Should we be hiring a CFO?” If there’s a trade-off between hiring a CFO and, say, a marketing leader or 1–2 developers, most founders will understandably go for the latter.

Sales Hiring 72

Sales Hiring Outsourcing Services Payment Services Finance 72

SaaStr

SEPTEMBER 26, 2019

The first thing SMBs did was look at their credit card payments and cancel everything they could. Anyone processing a lot of SMB and credit-card deals saw churn probably double. They still needed to process payments, track orders, ship orders, run financials, sign contracts, store data, etc. Almost irrationally.

SaaS Payments 279

SaaS Payments Sales Hiring Scale SMB 279

Sales Hacker

AUGUST 4, 2023

Earlier this week, we announced that my new company, the GTMfund , has acquired my old company, Sales Hacker , from my…other old company, Outreach. I’ve gone through a mix of emotions, reliving the insane 10-year journey that came out of a young Max being naively intellectually curious about how to scale sales at a startup.

Scale 62

Scale Sales Hiring Sales Payments 62

ChurnZero

JANUARY 18, 2024

SaaS enables customers to trade the large capital expenditures associated with traditional enterprise software for smaller operating expenses: a lower cost of entry, and minimal IT infrastructure to manage. SaaS businesses, meanwhile, benefit from predictable streams of recurring revenue. However, that benefit comes with risks.

Development Team Review 52

Development Team Review Technical Review Software Review Sales Hiring 52

Neil Patel

MARCH 12, 2021

Like any business, creating an app requires laying the groundwork before launch. Here’s a five-step guide for getting ready to launch your app, including how to do your research, ways to monetize your app , and what to include in your business plan. How are they monetized? Build an App Step 1: Do Market Research.

Payment Methods 144

Payment Methods Payment Solutions Payments Sales Hiring 144

SaaStr

FEBRUARY 11, 2021

In SaaS, #1 most common misfire, with a bullet, is the VP/head of sales. It goes something like “You’ve Got to Get Past the Carcass of Your First VP of Sales” or “It’s The Second VP of Sales When You Really Start Selling” or variants thereof. Because in SaaS start-ups, it seems like the majority of first VP Sales fail.

Sales Hiring 363

Sales Hiring Scale Sales Recruiting Sales 363

Intercom, Inc.

OCTOBER 1, 2019

There are no silver bullets in sales – no tricks, hacks, or mantras that can guarantee you’ll hit target. But there are actionable plays that high-growth companies use to scale their revenue. Having led sales teams at Facebook, Twitter, and now Intercom, I’ve developed and executed many of these plays. Short on time?

Scale 155

Scale Sales Hiring SaaS Payments Sales 155

Stax

MARCH 19, 2024

Business owners are increasingly showing an overwhelming preference for SaaS platforms with embedded payment capabilities as part of their offerings. Not to mention the benefit of extra revenues from payment processing fees collected on each transaction. What are Integrated Payments?

Payments 88

Payments Payment Services Payment Methods SaaS Payments 88

Mucker Capital

APRIL 6, 2024

Controllers (often CPAs) manage more complex financial operations and ensure adherence to Generally Accepted Accounting Principles (GAAP). Strategic Hiring Startups should consider outsourcing initially to save costs and only transition to in-house when the volume of work justifies a full-time position.

Payment Services 52

Payment Services Systems Review Development Team Review Technical Review 52

SaaStock

MARCH 20, 2019

Collibra provides a cross-organizational data governance and catalog platform that helps companies maximize the value of their data. Kustomer ’s customer management platform combines data from various sources and allows companies to offer an intelligent, powerful and flexible service. Founded: 2012. Based in: New York.

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271

Stax

JANUARY 8, 2024

For SaaS companies, becoming a payment facilitator (or PayFac) offers a ton of advantages—including but not limited to—boosting retention and profitability while exercising greater control over the customer experience. For example, the breakdown of old hardware, human errors, or malware can cause a hindrance to payments.

Merchant Services 88

Merchant Services Payfac Payment Services SaaS Payments 88

How To Buy Saas

APRIL 1, 2024

While there are mediums and platforms of marketing galore, WhatsApp is the one platform that helps you reach a global customer base in a matter of minutes. Are you a business owner expecting to improve your WhatsApp marketing campaigns? Mostly specializing in WhatsApp as a platform. How are Agencies Different from BSPs?

Payments 52

Payments Payment Services Marketing Business 52

FastSpring

MARCH 15, 2024

Todd recommends that game devs consider those larger platforms as part of a video game marketing strategy that includes multiple channels for selling games , but that they not rely solely on them. “The The first phase is focusing on your own community,” Todd explains, citing Discord as a great platform on which to do so.

Payment Methods 180

Payment Methods Marketplace as a Service Payment Solutions Payments 180

All that Saas

MAY 1, 2021

In this roundup, we are going to have a look at some of the best Influencer Marketing Platforms that you can use to connect with the right influencers, manage campaigns, measure analytics, and a lot more. Influencer marketing platforms are a great solution to engage with your audience in the right way. dollars in 2018.

Payments 52

Payments Payment Solutions Payment Methods Payment Services 52

Chart Mogul

SEPTEMBER 17, 2020

Monthly recurring revenue is one of the least exciting topics to take on in 2020. While I was researching this topic, I reached out to our Customer Success and Sales teams to see if many customers were coming to them with questions about MRR. MRR stands for Monthly recurring revenue. MRR stands for Monthly recurring revenue.

Payments 52

Payments Revenue Payment Features SaaS Payments 52

CustomerSuccessBox

APRIL 7, 2022

It’s undeniable that the SaaS model works differently and attracts revenue on a monthly or annual basis, unlike the on-premise software that deals with one-time payments. But with effective customer success, it’s possible to attain those extra gains from the SaaS revenue model. Stay tuned and read on to incur extra SaaS revenue.

Customer Success 98

Customer Success Payments SaaS Payments Revenue 98

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Payments has been around for thousands of years.

Scale 157

Scale Payment Services Payment Methods Scaling 157