SaaStr

MAY 23, 2022

Let go of your bottom 20% of sales reps, concentrate leads in the best reps. This always gives you both a top-line boost (the top reps close more per lead), and gives you room to hire more reps at the same budget (to replace the 20%). And make all your VPs accountable to it. They hire mediocre folks on their team.

Sales Hiring 268

Sales Hiring Management Airlines Venture Capital 268

FastSpring

AUGUST 2, 2023

When TestDome was created, CEO and co-founder Mario Zivic knew the pre-employment testing software company wouldn’t be able to rely on domestic sales to succeed. “As As a startup with only two or three people, it would be absolutely impossible to go international without this kind of platform.” Here’s why. Now, Stripe offers it.

Payment Solutions 148

Payment Solutions Payment Methods Merchant Services AI Search 148

Andreessen Horowitz

OCTOBER 12, 2023

We’ve designed this to mirror the thought process of an entrepreneur building an AI product with an enterprise use case. Whether or not a program integrates AI is less important than quality, safety, usability, and cost. Koester warned us that standalone solutions, without being integrated into the existing workflow, often go unused.

Healthcare 102

Healthcare AI Payments Enterprise 102

User Pilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. Before hiring, assess your current needs and hire as your company grows. Account Managers: They serve as the lead point of contact for all customer account management matters.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

ChurnZero

JANUARY 24, 2022

Building a business from the ground up always has its challenges, but maintaining a subscription-based business can be particularly difficult due to its ongoing nature. One of the most effective ways to run a subscription-based business is through a customer-centric strategy. Or what is customer-centric service ?

Payment Features 52

Payment Features Subscription SaaS Payments Payment Services 52

ChurnZero

JANUARY 24, 2022

Building a business from the ground up always has its challenges, but maintaining a subscription-based business can be particularly difficult due to its ongoing nature. One of the most effective ways to run a subscription-based business is through a customer-centric strategy. Or what is customer-centric service ?

Payment Features 52

Payment Features Subscription SaaS Payments Payment Services 52

ChurnZero

JANUARY 18, 2024

The role of the chief customer officer has become an essential function in subscription-based business models such as software-as-a-service (SaaS), where customer retention is paramount and requires executive-level leadership. SaaS businesses, meanwhile, benefit from predictable streams of recurring revenue.

Development Team Review 52

Development Team Review Technical Review Software Review Sales Hiring 52

FastSpring

MARCH 14, 2023

It takes an enormous amount of time, money, and headcount for SaaS companies to handle VAT, GST, and sales tax (and any other form of indirect tax) in-house. Keep in mind: Not all tax consultants will offer this service, so you may also need to hire an accountant.) Remit indirect tax at the appropriate time.

Payment Solutions 89

Payment Solutions Merchant Services SaaS Payments Payment Methods 89

SaaStr

FEBRUARY 16, 2019

The issue is that most SaaS start-ups are terrible at collecting cash that doesn’t come from a payment gateway. They hook up a payment system when they start as self-service, and the cash magically flows into the bank account. Both of which require … invoicing. And often after. What’s the issue?

Sales Hiring 211

Sales Hiring Payment Features SaaS Payments Payment Solutions 211

Neil Patel

MARCH 12, 2021

Like any business, creating an app requires laying the groundwork before launch. Here’s a five-step guide for getting ready to launch your app, including how to do your research, ways to monetize your app , and what to include in your business plan. How are they monetized? Build an App Step 1: Do Market Research.

Payment Methods 144

Payment Methods Payment Solutions Payments Sales Hiring 144

Baremetrics

MAY 13, 2021

Cash flow modelling software lets you use historical data from a time period to develop a forecast of your incoming cash from revenue. For SaaS businesses, you use your contraction monthly recurring revenue (MRR) , churn, and average revenue per customer in addition to other transaction data to predict your future cash flow.

Payment Services 78

Payment Services Payment Solutions Payment Methods Payments 78

Chart Mogul

MAY 15, 2020

SevenFifty’s VP of Finance and Operations, Jonathan Tartell tells us how they used their existing revenue data to improve financial reporting and create a compelling vision for investors. SevenFifty provides a platform that connects all three actors. The Challenge: Track revenue metrics and act on them. What is SevenFifty.

Payment Features 52

Payment Features Payments Engagement Subscription 52

Chart Mogul

MAY 15, 2020

SevenFifty’s VP of Finance and Operations, Jonathan Tartell tells us how they used their existing revenue data to improve financial reporting and create a compelling vision for investors. SevenFifty provides a platform that connects all three actors. The Challenge: Track revenue metrics and act on them. What is SevenFifty.

Payment Features 52

Payment Features Payments Engagement Subscription 52

Mucker Capital

APRIL 6, 2024

Controllers (often CPAs) manage more complex financial operations and ensure adherence to Generally Accepted Accounting Principles (GAAP). Strategic Hiring Startups should consider outsourcing initially to save costs and only transition to in-house when the volume of work justifies a full-time position.

Payment Services 52

Payment Services Systems Review Development Team Review Technical Review 52

Buffer Resources

JANUARY 18, 2024

It’s not the first time I’ve tried out LinkedIn Premium — but it is the first time I’m approaching the platform’s paid subscription as a creator.  I love creating content on the platform, plus I’ve just launched a podcast for B2B marketers that I’m keen to, well, market.

Technical Review 110

Technical Review Systems Review Sales Recruiting AI Search 110

Baremetrics

APRIL 25, 2021

RESULTS Within just one month of using Baremetrics, Cancel Timeshare has saved hours of manual entry, recovered over $680 in failed payments, and supported their customer service goals. Their team uses Baremetrics to keep track of important business metrics like MRR , stay on top of failed payments, and organize customer information.

Payments 98

Payments Payment Services Payment Solutions Payment Methods 98

CustomerSuccessBox

APRIL 7, 2022

It’s undeniable that the SaaS model works differently and attracts revenue on a monthly or annual basis, unlike the on-premise software that deals with one-time payments. But with effective customer success, it’s possible to attain those extra gains from the SaaS revenue model. Stay tuned and read on to incur extra SaaS revenue.

Customer Success 98

Customer Success Payments SaaS Payments Revenue 98

Neil Patel

SEPTEMBER 11, 2020

You’d probably work on growing your business, right? Maybe you’d spend it creating new marketing campaigns to generate more revenue. Regardless, the average small business owner spends five hours every pay period running payroll. The best payroll services exist to simplify the process of paying your employees.

Payment Services 145

Payment Services SaaS Payments Outsourcing Services Payment Solutions 145

FastSpring

JUNE 29, 2020

Get to know the fantastic team behind the ecommerce platform! In this post, we’re featuring our Inside Sales Representative, Nick Jones! I am currently an Inside Sales Representative at FastSpring. I was a Sales Development Representative there for around two and a half years before I joined FastSpring.

Payment Methods 119

Payment Methods Sales Hiring Sales Payments 119

Stax

MARCH 19, 2024

Business owners are increasingly showing an overwhelming preference for SaaS platforms with embedded payment capabilities as part of their offerings. Not to mention the benefit of extra revenues from payment processing fees collected on each transaction. What are Integrated Payments?

Payments 88

Payments Payment Services Payment Methods SaaS Payments 88

ChurnZero

MAY 20, 2021

6M to $10M of Annual Recurring Revenue (ARR) or ~10 Customer Success Mangers (CSMs). Activities: Customer segmentation, defined CSM engagement models, defined customer journey maps, alignment between Sales and Customer Success. A Customer Success platform allows CSMs to manage more accounts at a higher level.

Customer Success 90

Customer Success Payments Payment Services Scale 90

Neil Patel

FEBRUARY 3, 2021

If you’ve ever considered launching your own online business, chances are you’ve thought about the required tools. And while there are several ecommerce platforms on the market, Shopify and WordPress remain the most prominent. A Review of the Best Ecommerce Platforms. In fact, on the contrary, there are way too many.

Payment Methods 139

Payment Methods Payments Payment Solutions Payment Services 139

FastSpring

MARCH 3, 2023

Most billing and subscription management solutions let you: Build various trial and subscription models (e.g., free or paid trial and usage-based or fixed price subscriptions). Manage active subscriptions (e.g., Send invoices and/or payment notifications. We take the lead on audits.

Payment Services 124

Payment Services Payment Features Merchant Services Payments 124

Andreessen Horowitz

DECEMBER 12, 2023

In this episode, a16z partner Seema Amble talks with Dimitri Dadiomov, the co-founder and CEO of payment operations platform Modern Treasury, about the challenges of creating a new category, hiring for marketing before you hire for sales, and why developing new features is similar to birding.

Payment Solutions 103

Payment Solutions Payment Methods Payment Services Payments 103

User Pilot

JUNE 28, 2023

Stripo offers a pre-sign up interactive demo that brings prospects to their ‘Aha’ moment before they even create an account. Kommunicate drives sales-less product adoption through product experiments and tracking adoption rates with Userpilot. Split-test your upsell pop-ups to maximize expansion revenue.

Onboarding 97

Onboarding SaaS Payments Payment Services Payment Solutions 97

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Payments has been around for thousands of years.

Scale 150

Scale Payment Services Payment Methods Scaling 150

Buffer Resources

JANUARY 18, 2024

It’s not the first time I’ve tried out LinkedIn Premium — but it is the first time I’m approaching the platform’s paid subscription as a creator.  I love creating content on the platform, plus I’ve just launched a podcast for B2B marketers that I’m keen to, well, market.

Technical Review 63

Technical Review Systems Review Sales Recruiting AI Search 63

Baremetrics

AUGUST 22, 2021

In its simplest form, cash accounting is a system in which a company records expenses and revenues as the money changes hands. Note that cash accounting has many names, so you may have heard it called cash-basis accounting, the cash method of accounting, or the cash receipts and disbursements method of accounting, among others.

Payment Solutions 91

Payment Solutions Payment Methods Payment Services Payments 91

Buffer Resources

NOVEMBER 7, 2023

So, she quit her full-time job to build a freelance writing business. For one, she has built a stable and viable business, achieving six figures in revenue every year for the past five years and even bringing in multiple-six-figures in 2021 when she expanded her business with subcontractors.

Scale 117

Scale Scaling Payment Solutions Payment Services 117

OPEXEngine

MARCH 15, 2022

High Growth SaaS Companies Get A Significant Portion of Revenues Internationally. Faster growth companies are taking advantage of overseas markets and expanding internationally faster than their slower growth counterparts—with fast-growth companies reporting almost 31-32% of revenue from international business. Local Hiring.

Payment Services 40

Payment Services SaaS Payments Merchant Services Payments 40

SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. They need fewer sales as a percentage of overall employees. David Schmaier: Sure.

Payment Solutions 146

Payment Solutions Pricing Payments Payment Services 146

Neil Patel

JANUARY 18, 2022

You’re a busy entrepreneur or digital marketer. What about hiring a web designer or a developer? Everything else is drag-and-drop with dozens of integrations to make capturing leads and sales as straightforward as possible. Let’s face it. This is where landing page builders come in. What do you need to input?

Payment Methods 109

Payment Methods Payment Solutions Payments Sales Hiring 109

Intercom, Inc.

NOVEMBER 7, 2019

As Head of Sales for Spendesk, Nico was initially inspired by the vision of founder Rodolphe Ardant who had spotted a gap for ‘spend management’ in the B2B market based on personal banking trends. So they created a software that provides control, visibility, and payment methods for corporate finance teams.

Scale 162

Scale Payment Methods Payment Solutions Marketing 162

How To Buy Saas

OCTOBER 14, 2021

Rather, they are powered by Artificial Intelligence and Machine Learning technologies performing HR functions – hiring, production management – more honest and efficient. Here are the best HR Management Software tools for startups to make your life a little more relaxed. The platform is easy to use. TeamViewer.

Payment Methods 52

Payment Methods Startup Payment Solutions Payments 52

Baremetrics

AUGUST 6, 2021

Bookkeeping: What not to do SaaS metrics with Baremetrics Key Bookkeeping Terminology The importance of bookkeeping for your small business Putting your bookkeeping data to work. SaaS metrics with Baremetrics But what if you have too many receipts and invoices to be able to do that? be honest How well do you know your business?

SaaS Payments 105

SaaS Payments Payment Services Payment Solutions Business 105

Incredo

DECEMBER 3, 2019

And here are the best answers we have received. #1 Denis Lunev Founder at DepositFix , Payment Integration for HubSpot “ The most expensive time of year to advertise on Google and Facebook is Black Friday and Christmas. We have interviewed tens of SaaS community members to understand how they perceive SaaS Christmas promotions.

SaaS Payments 162

SaaS Payments Payment Solutions Payments Social Media 162

How To Buy Saas

JULY 26, 2021

Rather, they are powered by Artificial Intelligence and Machine Learning technologies performing HR functions – hiring, production management – more honest and efficient. Here are the best HR Management Software tools for startups to make your life a little more relaxed. The platform is easy to use. Sendinblue.

Payment Methods 52

Payment Methods Startup Payment Solutions Payments 52