SaaStr

JUNE 18, 2025

The Learning : At scale, customer count growth in your premium tier matters more than total customer adds. scale is still a stong growth engine. Best-in-class SaaS companies typically see 35-40% international mix at this scale. Okta’s hitting this while growing, proving you can scale without proportional headcount growth.

Scale 227

Scale Headcount Outsourced Development Operational efficiency. 227

SaaStr

JULY 12, 2025

API-First Revenue Model Unlike the subscription-heavy models of traditional SaaS, 70-75% of Anthropic’s revenue comes from API calls through pay-per-token pricing. Gross Margins at Scale AI infrastructure operates with different margin profiles than traditional SaaS. Here’s how they did it: 1.

B2B 245

B2B Scale Outsourced Development AI 245

SaaStr

MARCH 7, 2025

Especially once the renewal cycle heats up and once you have a ton of customers to invoice. And the scope might be even larger at an earlier stage company, but the scope/importance of most of these responsibilities dramatically increase as a company scales. That has saved my bacon several times — jason, ed. It depends.

Scale 315

Scale Finance Headcount Leadership 315

SaaStr

JUNE 24, 2025

It’s about fundamental organizational redesign —from pricing models (hybrid consumption/subscription) to team structures (forward-deployed engineers vs traditional CSMs) to investment priorities (94% AI spend increases among high-growth companies). The advantage exists across all stages, but becomes more pronounced as companies scale.

Scale 188

Scale AI B2B SaaS 188

SaaStr

JUNE 25, 2025

It’s not just Wiz and Scale. to dominate US SMB payments. Melio didn’t just move payments online; they made bill pay delightful. Takeaway : At scale, your growth rate depends on how many ways you can monetize value creation, not just seat expansion. TL;DR : After years of M&A drought, big deals are returning.

Payments 215

Payments Payment Methods SaaS Payments Payment Solutions 215

Blulogix

JANUARY 3, 2025

By Inga Broerman Preparing for Regulatory Changes in Subscription Management The subscription economy is thriving, with businesses worldwide adopting models that offer flexibility, scalability, and recurring revenue streams. However, as the industry grows, so does regulatory scrutiny.

Payment Features 52

Payment Features Subscription Management compliance 52

SaaStr

JULY 5, 2025

Here’s the best-practice way to calculate it: Start with your Beginning ARR (Annual Recurring Revenue) : This is the ARR from your existing customers at the start of the period you’re measuring. Subtract Churned ARR : This is the revenue lost from customers who canceled their subscriptions during the period.

Retention 179

Retention SMB Benchmarks Churn 179

Blulogix

DECEMBER 23, 2024

By Inga Broerman How Usage-Based Pricing is Transforming Subscription Billing The subscription economy is undergoing a transformation, driven by the rising popularity of usage-based pricing. The days of flat-rate subscriptions being the default option are gone. Your ERP cannot bill usage subscriptions.

Payment Features 52

Payment Features Subscription Pricing Artificial Intelligence 52

USIO

JUNE 27, 2025

Real-time status updates let you know exactly when funds move, when invoices are paid, and where problems are popping up. Can API Solutions Help You Scale Without More Overhead? Automate subscription billing or gig economy payouts with minimal operational lift. Let’s make payments easier, together. Absolutely.

Payment Solutions 130

Payment Solutions Payment Services Payments Payment Features 130

SaaStr

JANUARY 8, 2025

As Checkr follows usage-based pricing, it’s a transactional business that needs to be managed differently than a typical subscription SaaS model since they only earn revenue when the customer is using the product. Strengthening the pre and post-sales process ensures a better long-term solution fit.

Revenue 293

Revenue Scale Sales Hiring Compensation 293

Clouded Judgement

JUNE 17, 2025

As a public company with significant scale, it’s hard to grow quickly if you have to rely solely on new customers for that growth. To calculate implied ARR I take the subscription revenue in a quarter and multiply it by 4. At $200M+ ARR, the amount of new-logo ARR you need to add to grow 30%+ is significant.

Cloud 277

Cloud Software Benchmarks Retention 277

Blulogix

DECEMBER 27, 2024

By Inga Broerman Overcoming Revenue Leakage with Smarter Billing Practices Revenue leakage is one of the most insidious challenges subscription-based businesses face. In todays competitive subscription economy, addressing revenue leakage isnt optionalits critical for sustaining profitability and building trust with customers.

Payment Features 52

Payment Features Revenue Scale Operational efficiency. 52

Blulogix

DECEMBER 31, 2024

By Inga Broerman Scaling with Usage-Based Models: A Practical Guide to Metering The rise of usage-based pricing is revolutionizing the subscription economy. Usage-based pricing represents a seismic shift in how subscription businesses operate.

Payment Features 52

Payment Features Scaling AI Search Subscription 52

SaaStr

JUNE 23, 2025

That’s 10x growth in less than 18 months—making Replit one of the fastest B2B scale stories in recent history. Enterprise-Grade at Scale Major companies like Zillow and HubSpot use Replit for production systems. Quality at Scale As usage grows, maintaining the quality of AI-generated applications becomes challenging.

Software Review 212

Software Review AI Technical Review Venture Capital 212

Scytale

FEBRUARY 11, 2025

Heres who must follow PCI DSS requirements : Any business that processes, stores, or transmits payment card data. SaaS companies offering payment solutions, subscriptions, or integrations that handle transactions. Third-party service providers supporting businesses that process payments. Heres how: 1.

Payment Services 52

Payment Services Merchant Services Payment Features Payment Solutions 52

SaaStr

JUNE 7, 2025

I pay more for AI subscriptions than I do for my car lease — Matthew Berman (@MatthewBerman) June 5, 2025 Why the Slowdown May Be Real Several structural factors suggest this isn’t just a temporary pause: Implementation complexity has caught up with enthusiasm.

AI 281

AI Payment Services Payments Scale 281

SaaStr

JULY 18, 2025

This can start off higher in the very beginning, but at scale is generally around 7%-10% of the deal. As you scale, you can lower the rate slightly (e.g., As you scale, you can lower the rate slightly (e.g., For monthly subscriptions, calculate commissions based on the first 12 months of revenue.

Scale 169

Scale Sales SMB Compensation 169

Blulogix

JANUARY 2, 2025

By Inga Broerman How Industry Consolidation is Reshaping Subscription Billing The subscription economy is on a path of rapid growth and transformation, projected to reach a $3 trillion valuation in 2024. Billing integration simplifies the implementation of these models, ensuring accurate tracking and invoicing.

Payment Features 52

Payment Features Payments Subscription Payment Solutions 52

SaaStr

JULY 11, 2025

The Revenue Reality Recent reports show a striking disparity between market presence and market value: OpenAI : $10 billion in annual recurring revenue Anthropic : $4 billion annual pace This means Anthropic has achieved 40% of OpenAI’s revenue scale while operating largely in the shadows of consumer consciousness.

ChatGPT 216

ChatGPT Artificial Intelligence Outsourced Development AI 216

SaaStr

JUNE 16, 2025

ARR with 50% growth at that scale 500+ customers consuming at over $1 million annual revenue run-rate 80%+ subscription gross margins (infrastructure companies dream of margins like this) Free cash flow positive for the first time 140% Net Revenue Retention (top decile performance) Growing Twice as Fast As Comps When you’re doing $3.7B

AI 258

AI AWS Enterprise Scaling 258

Stax

JULY 2, 2025

He shared that successful partners often see this payment revenue “two or three or four times, even higher than what the SaaS fees are.” ” This means that the money you make from payments can easily overshadow your subscription revenue.

Merchant Services 68

Merchant Services Payments SaaS Payments Payment Services 68

SaaStr

APRIL 30, 2025

ServiceTitan, the operating system for the trades, continues to scale impressively, with $772M in FY25 revenue, $800m+ ARR and a clear path to $1B ARR. This shift has been critical to scaling beyond $500M ARR. Lesson for SaaS Founders : SMBs are a great starting point, but scaling to $1B ARR often requires moving upmarket.

Payments 144

Payments Payment Services SaaS Payments Payment Solutions 144

SaaStr

NOVEMBER 6, 2024

Revenue growth is up 21% overall, and subscription growth is up 33% — at almost $5 Billion in ARR. So Atlassian is on a bit of a tear. Wall Street is happy. It’s driven Atlassian stock up +28% after the results: Is SaaS back? Let’s dig in. 5 Interesting Learnings: #1.

Enterprise 290

Enterprise Pricing Cloud AI 290

Blulogix

FEBRUARY 14, 2025

By Kegham Khrigian The New Standard for Subscription Renewals: Intelligent, Automated, and Scalable For subscription businesses, renewals are the foundation of predictable revenue and long-term growth. Subscription models thrive on automation, accuracy, and data-driven decision-making and renewals should be no different.

Payment Features 59

Payment Features Subscription Payments Payment Services 59

Blulogix

JANUARY 6, 2025

By Inga Broerman The 2025 Blueprint for Scalable Growth in the Subscription Economy The subscription economy is entering a pivotal year. To succeed, subscription-based organizations must embrace smarter, more integrated approaches to billing, management, and strategy.

Payment Features 52

Payment Features Subscription AI Search compliance 52

Blulogix

DECEMBER 16, 2024

Unlike traditional subscription-based models that offer predictable, fixed charges, consumption billing charges customers based on the actual use of services. It allows them to scale their service usage up or down depending on their needs, without being locked into a rigid, fixed-cost contract.

Payment Features 59

Payment Features Scale Telecommunications Forecasting 59

Stax

MAY 13, 2025

Fee structures matter; understand the differences between interchange plus, flat rate, tiered, and subscription pricing to find the most transparent and cost-effective option. Credit card merchant services are the systems, tools, and agreements that allow businesses to accept payments via credit and debit cards.

Merchant Services 88

Merchant Services Payment Services Payment Methods SaaS Payments 88

SaaStr

APRIL 14, 2025

100+ scale-ups and start-ups showing you how they do it! 800+ VCs Ready to Invest This year, were bringing together over 800 VCs and investors, making SaaStr Annual 2025 the ultimate place to pitch, connect, and secure funding. And we’ve got an AI Demo Stage running all day, every day this year, right in the heart of Annual.

VP of Engineering 195

VP of Engineering CTO Coach VPCs (Virtual Private Cloud) Scale 195

ChurnZero

FEBRUARY 28, 2025

You might be surprised to know that SaaS companies can learn a lot from their consumer subscription counterparts. 4: High-end sales teams Increasingly, SaaS organizations leverage inside sales teams, since selling subscriptions is easier and less of a commitment than selling enterprise software. 3: Make onboarding seamless.

SaaS Payments 52

SaaS Payments Payment Features Subscription B2B 52

Clouded Judgement

MARCH 28, 2025

Starting and scaling a software company was really hard. Starting and scaling a software company was really hard. If you wanted to scale users and growth, you needed to scale a physical data infrastructure footprint. ” This used to be how companies scaled! It wasn’t very elastic. What does this mean?

Cloud 299

Cloud AI Scale Scaling 299

USIO

JULY 1, 2025

With a single integration, you can access the major payment rails —ACH, credit, debit, real-time payments, card issuing, and more. It’s built to scale, built to last, and built with your team in mind. Usio makes it easy to print and mail tens of thousands of invoices, statements, or payment letters with a single API call.

Payments 130

Payments Embedded Payments Payment Services SaaS Payments 130

Blulogix

DECEMBER 26, 2024

By Inga Broerman Building a Competitive Edge Through Channel Partnerships In an increasingly competitive subscription economy, channel partnerships have become a beacon for businesses seeking scalable growth and sustainable revenue streams.

Payments 52

Payments Payment Features Payment Services Scale 52

Blulogix

JANUARY 7, 2025

By Inga Broerman Why Billing Automation is the Foundation of Scalable Growth In the dynamic world of the subscription economy , businesses face increasing competition and mounting customer expectations. Schedule a Demo Today The Challenge of Scalability in Subscription Management Scaling a subscription business is inherently complex.

Payment Features 52

Payment Features Scale Operational efficiency. AI Search 52

SaaStr

JUNE 22, 2025

” The Numbers Behind the Filing Navan’s IPO filing comes with impressive scale: Probably close to $500m ARR today, $300M in annual revenue as of 2024 40% average revenue growth , with the fintech business growing 100% and travel business expanding 30% $9.2B “We are not far from that.” valuation, raised $2.5B

B2B 179

B2B Payments SaaS Payments Payment Services 179