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5 Reasons Not To Raise Prices on Existing Customers. And 2 Better Ways to Do It Anyway.

SaaStr

I remember the first time I tried to do the Old Price-Raise-Without-Notice tactic. It was a great logo in Year 1, and our champion and buyer did 3 webinars for us, an external case study — and an internal case study at Qualcomm. But as time went on, we got a bit better at pricing ?? I canceled the price increase.

Pricing 271
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Webinar Recap: The State of Surcharging in 2025

Stax

Stax Connect’s recent webinar, featuring CardX Founder Jonathan Razi , offered ISVs insight into this intricate challenge, providing expert guidance on surcharging compliance and a glimpse into the future of payment processing. Razi also reiterated the importance of the presentation of surcharges on receipts and invoices.

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What is Customer Satisfaction: Importance for Business Success + How to Improve

User Pilot

Unlike traditional businesses, most SaaS businesses operate the subscription pricing model. Transparency : The company is open and honest about product prices, updates, and changes. For instance, satisfied customers are more likely to renew their subscriptions month after month with a subscription-based streaming service.

Business 111
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The Future of Monetization: Why Usage-Based Billing is the Key to Scalable Growth Introduction

Blulogix

By BluLogix Team The Future of Monetization: Why Usage-Based Billing is the Key to Scalable Growth Introduction Introduction Subscription models have dominated the digital economy for years, but in 2025, usage-based billing is emerging as the smarter, more scalable approach. Automate Billing & Invoicing to prevent revenue loss.

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Demystifying Consumption-Based Pricing: Modeling & the Path to Business Success

Uncover the secrets driving the future of the Subscription Economy. Zuora and BCG’s latest report uncovers how hybrid pricing models—combining subscription and consumption (usage)—are fueling faster growth, especially in AI-driven sectors. Don’t miss out on the key trends shaping tomorrow’s biggest growth opportunities.

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2022 B2B SaaS Trends [Webinar Recap]

SaaSOptics

2022 B2B SaaS Trends [Webinar Recap]. In this webinar recap, you’ll see the most significant trends in SaaS pricing, subscription management, metrics/analytics, and what they could mean for your business in 2022. Trends in Billing and Pricing . Fixed pricing. Variable pricing.

Trends 98
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Usage-Based Pricing 2.0

OpenView Labs

Yet pivoting from traditional subscriptions to usage-based can be just as big of a shift as making the leap from on-prem to SaaS. The response since the usage-based pricing playbook has far exceeded my expectations. Here’s the thing: I’ve learned a bunch more about usage-based pricing that I *wish* I had put in the playbook.

Pricing 130