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Dear SaaStr: What is RevOps Responsible For in a B2B Company?

SaaStr

For instance, automating invoice reminders and collections can significantly reduce late payments, which is a common issue in SaaS. Hire a Strong RevOps Leader Early By the time you have 15 sales reps, you’ll need a dedicated RevOps leader to handle training, onboarding, compensation, quotas, and more.

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Dear SaaStr: When Should a SaaS Company Allow Month-to-Month Contracts vs. Requiring Annual?

SaaStr

Nothing is a bigger headache in a Fortune 500 company that having to go back to procurement every single month to get an invoice approved. One caveat: if your product requires significant onboarding and business process change, monthly pricing sometimes just doesn’t work. Think about yourself as a consumer.

SaaS 261
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Dear SaaStr: How Should I Calculate Gross Dollar Retention For Our Investors?

SaaStr

Here’s the best-practice way to calculate it: Start with your Beginning ARR (Annual Recurring Revenue) : This is the ARR from your existing customers at the start of the period you’re measuring. Subtract Churned ARR : This is the revenue lost from customers who canceled their subscriptions during the period.

Retention 185
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Usage-Based Revenue Models: Successes and Pitfalls from Checkr COO Lindsey Scrase on CRO Confidential

SaaStr

It was started in 2014 when founders Daniel and Jonathan were working together at a delivery startup and experienced firsthand how slow background checks were slowing down worker onboarding. Enhancing implementation and onboarding processes.

Revenue 293
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Embedded Payments: No-Nonsense Guide for Developers

USIO

You’ve got three solid options—pick what fits your tech stack, timeline, and user experience goals: a) Hosted Payment Pages A fully customizable form hosted by Usio. Perfect for donations, subscriptions, or invoice payments. Can we migrate from another payment provider? You control the branding, fields, and flow.

Payments 130
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GTM in The Age of AI: The Top 10 Learnings from ICONIQ’s 2025 B2B SaaS Report

SaaStr

It’s about fundamental organizational redesign —from pricing models (hybrid consumption/subscription) to team structures (forward-deployed engineers vs traditional CSMs) to investment priorities (94% AI spend increases among high-growth companies). vs $8.7K), and dramatically leaner operations.

Scale 194
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5 Things You Need to Know About API Solutions in Business Payments

USIO

In the context of business payments, API’s connect your platform directly to a provider like Usio. Instead, you can trigger transactions, onboard users, pull reports, verify bank info, and automate disbursements—all in real time, all from your platform. Does API Make Onboarding Easier? No manual data entry. Absolutely.