ProfitWell

SEPTEMBER 5, 2019

As to not bury the lede, we’re excited to announce that we’ve partnered with Chargify to strengthen their metrics and reporting capabilities. We’ve already begun to crack these problems with our algorithms around subscription pricing and ProfitWell Retain ’s focus on subscription retention. Pricing & retention benchmarks.

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Payments Payment Services SaaS Payments New CTO 40

Sales Hacker

NOVEMBER 22, 2017

Yes, quotas seem cruel and your pricing strategy doesn’t make sense. With the new year just around the corner, it is high time to re-examine the many excuses sales professionals make (and what to do instead). Consider other approaches such as social selling to find new prospects and grow your pipeline. Our price is too high.

Underperforming Technical Team 87

Underperforming Technical Team Sales CTO Coach New CTO 87

ProfitWell

JANUARY 28, 2020

Sit down with Chargify CTO Michael Klett and I, as we unravel the mysteries of RevOps. Recently, the Stone Brewing Company filed a lawsuit against Keystone Light claiming their new branding—the word “stone” prominently on the front of their packaging—was confusing customers. Value-based metrics. Transparency goes a long way.

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Underperforming Technical Team New CTO Technical Review CTO 45

Audacix

MAY 23, 2018

Below are the top four key quality assurance areas that every CIO & CTO (and equivalents) are concentrating on over the short to medium term: 1. t" moments the day after a new patch or version is applied throughout your system. You should not accept testing programs that test only the convenient things and result in "oh s!#t"

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Chart Mogul

MARCH 9, 2020

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. While Baremetrics was fulfilling the desire for public transparency, internally the team was using Looker almost exclusively to track and report revenue metrics. What is Buffer.

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Payment Solutions Payment Features Payments Outsourcing Services 52

Chargify

OCTOBER 4, 2017

It provides metrics month-over-month on critical data such as the number of customers, revenue, and lifetime client value.”. Looking back at their own experiences, Sonnenberg has this advice for new subscription-based startups: “Start with Stripe + Chargify. The process to change price points can’t happen in real-time.

Merchant Services 51

Merchant Services Subscription Payment Features SaaS Payments 51

Point Nine Land

APRIL 9, 2021

So if you’re a US-based startup, you might be able to shoot slightly higher ;) Unlike SaaS companies which have been around for years, B2B marketplaces are a relatively new category and not many investors have invested in them yet. In general, European rounds tend to be slightly smaller and valuations slightly lower than they are in the US.

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Marketplace as a Service Payments B2B SaaS Payments 59

Unbounce

SEPTEMBER 24, 2018

Twenty-two marketing experts took the stage to give new solutions to old challenges and actionable solutions to new ones—not to mention the food, people, games, swag and after-parties that made it the best CTAConf yet. Get two tickets now for the price of one. It’s tougher than ever and what used to work, doesn’t anymore.

AI Search 73

AI Search AI Artificial Intelligence Content Marketing 73

OpenView Labs

JULY 2, 2020

Pricing is a SaaS company’s most efficient profit lever, but it’s also one of the easiest things to screw up. Nailing your SaaS pricing strategy requires more than just picking the optimal price and forgetting about it. It includes the latest and greatest SaaS pricing resources, as well as some timeless staples.

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Pricing SaaS Payments Payments SaaS 135

SaaStr

APRIL 4, 2019

In the last two years there have been so many new services around security, around machine learning that literally did not exist. What is their biggest challenge and what should they be focused on, whether they’re a CEO or a CTO, what would you say they should be focused on today? Who are the new developers?

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Cloud Scale Trends Machine Learning 167

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. But of course, it wasn’t always quite that big!

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Part-Time VPE Technical Cofounder CTO Hire New CTO 215

SmartKarrot

FEBRUARY 16, 2022

Ben Murray is a Certified Public Accountant whose passion for SaaS metrics, financial performance, subscription economy, forecasting, and SaaS operations drove him to kick start blogging on the same. You can follow Ben to manage your SaaS startup finances and calculate growth metrics accurately. Dharmesh Shah. Jason Lemkin. Seth Godin.

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VP of Engineering Scale SaaS Venture Capital 10

ProfitWell

FEBRUARY 4, 2020

RevOps isn’t new—some form of revenue operations has been around for a very long time, it simply lacked a title. MRR is the best way to start measuring revenue but as you grow, different metrics will come into play. MRR is the best way to start measuring revenue but as you grow, different metrics will come into play.

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CTO Hire Sales Hiring New CTO CTO 98

ProfitWell

FEBRUARY 14, 2020

These days, every time you look at a pricing page, it seems there are three to five options staring back at you. It’s no secret that tiered plans are rapidly becoming the gold standard of pricing for SaaS. Is there a benefit in returning to the simpler structure of flat rate pricing? What is flat rate pricing?

Pricing 59

Pricing Technical Cofounder Scale New CTO 59

Baremetrics

MARCH 16, 2021

Baremetrics spoke with co-founder Dmitry Shklovsky to learn more about QuikNode and how they use Baremetrics to understand key financial metrics, translate cancellation data to inform product iteration, and sustain long-term growth. Background In 2017 and 2018, many new blockchain projects started offering their tokens for sale.

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Blockchain Payment Solutions Artificial Intelligence Payment Services 90

SaaStr

OCTOBER 17, 2019

Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. Julien Lemoine | Co-founder and CTO @Algolia. So I’m Julien, Co-founder and CTO of Algolia. Want to see more content like this?

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Scale Scaling CTO Hire Part-Time VPE 122

SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company.

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Payment Methods Merchant Services Scale Payments 193

ProfitWell

JANUARY 2, 2020

Not only does your sales team need to bring new customers through the door, but they also need to ensure that what they’re selling matches up exactly with those customers’ expectations. One of the best examples of this type of sales is Netflix—its pricing strategy paved the way for many modern subscription platforms. B2C pricing.

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Mucker Capital

APRIL 6, 2023

If you're generating something that's brand new, like a brand new category, nobody understands about it. In my past roles at ACORN, GitLab, whenever I started as a head of growth, one of the data points I will look into is what's the percentage of new users coming back the second day or coming back second month?

Startup 52

Startup Scale CTO Hire Outsourced Development 52

OPEXEngine

NOVEMBER 11, 2020

Drive new levers of growth. Through this work, it can drive new revenue opportunities. You’ll need someone familiar with your data—perhaps a CTO or someone responsible for business operations. Did you change your pricing? Let’s say you’re working on retention, and you have eight usage metrics with substantive volume.

Startup 91

Startup Scale Systems Review Technical Review 91

SaaStr

NOVEMBER 13, 2020

What about, as someone who’s gone from your own solo GP fund in 2012 to a team, how does a founder think about a new partner? Because, on the one hand it’s exciting, and what I see a lot today is founders often bond with a new partner. If I get picked, do I want the more experienced partner, the new partner?

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Sales Recruiting Development Team Review Technical Review Sales Hiring 164

Hull

JANUARY 22, 2019

Over the past few years, we've seen a new role emerging at within scaling startups - the growth engineer. These roles are filled by engineers that roll up to the CMO/COO (not CTO) as part of a growth team. This is not new. They might have focused on different areas, but applying the scientific method to marketing is not new.

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SaaS Payments Technical Advisors Engineering Payment Solutions 77

Baremetrics

MAY 4, 2020

After a certain amount of time, if the customer doesn’t make their payment, their account will typically get canceled or downgraded depending on your pricing model. Cheers Paul Juicer CTO. You don’t necessarily have to write completely new copy for each email. Those emails are called dunning emails. Card should be working?

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Payment Methods Payment Services SaaS Payments Payment Solutions 124

Sales Hacker

JUNE 12, 2020

Have they created something new before? Have they ever created a new program, created a new event themselves, and how do they talk about what they care about? Somebody may have a title, they may have a CTO, CEO, co-founder, or whatever. Have they done something unique before? Enlist the co-founders (06:34).

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Enterprise CTO Hire Startup Technical Cofounder 69

SaaStr

SEPTEMBER 18, 2020

Jason Lemkin: 50 reps in a new city that you’ve never met, and hired in 60 days when you’re in the low millions ARR. And instead of investing in managers, people to manage a group of people, and get them motivated and keep them focused on metrics, we invested in a bunch of automation. Henry Schuck: Right.

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Sales Hiring CTO Hire Scale Investment 241

Sales Hacker

MAY 5, 2021

Pricing and packaging strategies. Whether they started out as SDRs, marketers, engineers or even lawyers, their winding paths ultimately brought them to RevOps where they can solve new and challenging problems. In fact, she says that you will probably be thrown new software tools every three months in a RevOps job.

Scale 101

Scale Technical Cofounder Technical Advisors Sales Hiring 101

Outseta

NOVEMBER 19, 2019

Just as a CTO may have to explain the importance of technical projects to a CEO, the CMO needs to educate the CEO on the various ways marketing can drive their business. Beyond that, with new data privacy laws attribution is actually becoming more difficult and less possible than it was 5 or 10 years ago. Look for a new team.

Sales Hiring 50

Sales Hiring CTO Coach CTO Hire Underperforming Technical Team 50

SaaStr

JUNE 28, 2022

The real goal here is to push up the effective price by having the VCs “pay” for an increase to the pool after the financing closes. Don’t force VCs to find out in due diligence that only 2 percent of the pool, not the customary 15 percent or so, is available for new hires. Financials and metrics that aren’t quite accurate.

Finance 276

Finance Technical Review CTO Hire New CTO 276

SaaStr

MARCH 31, 2024

At SaaStr Annual we had a great session with HubSpot Founder & CTO, Dharmesh Shah, and their Chief People Officer, Katie Burke, on building happier employees. Also, don’t miss out on discounted prices for SaaStr Annual 2024 tickets. Or, my favorite, I’m new, this is my first time.

Part-Time CTO 255

Part-Time CTO CTO Hire CTO Coach CTO 255

SaaStr

JULY 10, 2021

Get best price tickets here!!! As you said, people take it hard if suddenly you say, “Hey, this is your new EVP. If I wasn’t at the programming background, probably a CTO was a good idea, but for us it was sales, definitely sales and marketing. It makes sense that that would be the role that comes in as the CTO.

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Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 254

OnStartups

JULY 7, 2021

Is your title CTO? Dharmesh: Yes, CTO. Be like, "And we got it at a fantastic price." Dharmesh: Which you can take the number of shares, which is on the public record and multiply it by the current price and get. You don't really need to check the prices when you go do things. So this is Dharmesh. Dharmesh is the.

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Payment Methods Software Review Technical Review Payment Solutions 140

OnStartups

JULY 7, 2021

Is your title CTO? Dharmesh: Yes, CTO. Be like, "And we got it at a fantastic price." Dharmesh: Which you can take the number of shares, which is on the public record and multiply it by the current price and get. You don't really need to check the prices when you go do things. So this is Dharmesh. Dharmesh is the.

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Payment Methods Software Review Technical Review Payment Solutions 40