Casey Accidental

NOVEMBER 13, 2019

As someone who has spent a lot of time building marketplaces in my career, a curious thing has happened over the last couple years. Founders have started reaching out asking for help converting their SAAS or SAAS-like business into a marketplace. So goes the story.

Marketplace as a Service 106

Marketplace as a Service Business Model Business Underperforming Technical Team 106

FastSpring

FEBRUARY 15, 2024

Steep fees from platforms like the Apple App Store and Google Play can understandably cause game developers and app creators to look beyond the convenience and ubiquity of traditional app marketplaces, but restrictions from the platform providers have made it difficult. But that ease of use can come at a steep price for developers.

Payment Methods 118

Payment Methods Payment Solutions Merchant Services Payment Services 118

User Pilot

JULY 24, 2023

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? SmileBack is a feedback app designed for helpdesk solutions so you can evaluate your customer support services effectively. As of 21 July 2023, there are 1,503 integrations in the Zendesk marketplace.

Marketplace as a Service 91

Marketplace as a Service AI Search Social Media Customer Support 91

Point Nine Land

APRIL 9, 2021

What does it take to raise capital, in B2B marketplaces, in 2021? Over the last few years, we’ve published a number of SaaS funding napkins as well as marketplace napkins. This year, we’re shaking things up with our first ever B2B marketplace napkin! What does it take to raise capital, in B2B marketplaces, in 2021?

Marketplace as a Service 59

Marketplace as a Service Payments B2B SaaS Payments 59

SaaStr

MARCH 1, 2022

Never let it be said that SaaS can’t generate a lot of cash at scale. #3. 5%+ pricing increases help fuel growth. Cloud product pricing went up 5% a year last year, and legacy server products went up much more. Should you have annual price increases in SaaS? Go long here in SaaS. #7. They work. #8.

Scale 287

Scale Marketplace as a Service Headcount Cloud 287

FastSpring

MARCH 8, 2024

SocialBee , a social media management platform and SaaS based in Romania, first started using FastSpring in 2018. However, as SocialBee utilizes many different ways to package and monetize their software as a service subscriptions, they began discovering new ways to test the FastSpring platform’s capabilities.

Merchant Services 133

Merchant Services Payments Subscription Payment Features 133

FastSpring

FEBRUARY 9, 2021

Captive pricing is a confusing concept for many, but in practice, it’s relatively simple. Captive pricing happens when an accessory product is necessary to purchase in order to use a core product. This is also called by-product pricing. It can be challenging to determine pricing models for captive products.

Pricing 79

Pricing SaaS Payments Payments Payment Methods 79

FastSpring

FEBRUARY 9, 2021

Captive pricing is a confusing concept for many, but in practice, it’s relatively simple. Captive pricing happens when an accessory product is necessary to purchase in order to use a core product. This is also called by-product pricing. It can be challenging to determine pricing models for captive products.

Pricing 78

Pricing SaaS Payments Payments Payment Methods 78

OpenView Labs

JANUARY 13, 2022

Welcome to the third edition of the Pricing Transformations series. Pricing Transformations in 2020. Pricing Transformations in 2021. Pricing models must be adaptable – 4/5 on this. We took off a point as there are still too few people who understand pricing models well enough to make them adaptable.

Pricing 82

Pricing Payment Services SaaS Payments Payment Solutions 82

SaaStock

JANUARY 25, 2019

The Latin American SaaS landscape is hustling and bustling, having seen more IPOs in the last 6 months than the previous 20 years combined. We will gather 300 leading SaaS founders, executives and investors for three days packed with opportunities and rich exchange of knowledge to push the whole ecosystem forward. Founded : 2013.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

SaaStr

FEBRUARY 24, 2021

Upwork is one of those products and marketplaces many of us use all the time — including Team SaaStr — but we don’t often see discussing that much as a public SaaS / Cloud company. A good take rate for a marketplace. But it should be. 20% of clients represent 80% of the revenue. So it’s never too late!

Marketplace as a Service 258

Marketplace as a Service SMB Cloud Enterprise 258

TrackStreet

OCTOBER 11, 2023

What’s more important to develop for our products – MAP retail pricing or MSRP? Aren’t MAP pricing and MSRP more or less the same thing? Can we have both MSRP and MAP pricing for our products? Therefore, having a UMAP policy allows the manufacturer to control the cheapest price that their product can be advertised.

Pricing 52

Pricing Merchant Services Advertising Marketplace as a Service 52

SaaStr

MARCH 31, 2022

What you’ll see in that cloud spend box is actually Gartner’s 2020 estimate for infrastructure as a service spending for companies, which was $50 billion. And if you also look at the platform as a service category, that’s also an additional $50 billion of spend, and that’s typically with those same vendors.

Scale 191

Scale Marketplace as a Service Cloud SaaS Payments 191

User Pilot

JULY 31, 2023

If so, you’re in the right place, as this article discusses 15 tools that are excellent alternatives to Intercom and will help you optimize customer service processes and deliver outstanding self-service support. Help Scout is a customer service software offering shared inboxes, live chat, and in-app messaging.

Social Media 94

Social Media SaaS Marketplace as a Service Communication 94

SaaStr

JULY 13, 2022

SaaS is a fast-paced industry. Only go-getters survive in the SaaS marketplace. From increasing competition to new products in the marketplace, there are too many variables for a salesperson to control. Contract processes, packaging, and pricing might change. Mistake 10: Not pricing for organic growth.

Scale 212

Scale Sales Hiring Revenue Marketplace as a Service 212

The Angel VC

JANUARY 10, 2017

In less earth shattering news, the fact that it's 2017 also means that my "SaaS Funding in 2016" napkin needs an update. As a reminder, in the original post I tried to give a "back of a napkin" answer to this question: What does it take to raise capital, in SaaS, in 2016? So, what does it take to raise capital, in SaaS, in early 2017?

SaaS 262

SaaS Marketplace as a Service Machine Learning Artificial Intelligence 262

Clouded Judgement

JANUARY 26, 2024

For the first time in a decade, IT services will become bigger than communication services in 2024. Gartner estimates that by 2027, nearly all of the growth in worldwide IT spending will come from software and IT services. As I said, that SKU has outsold any other new introduction we put into the marketplace.

Cloud 161

Cloud Marketplace as a Service AI Subscription 161

Casey Accidental

OCTOBER 20, 2020

Casey’s first sequencing business models essay talked about the transition from a SaaS business model to marketplace business model, and why it’s so difficult. In this essay, we’ll go deeper into the gradients of marketplace models that a company can sequence to, and as a follow up, we will do the same for platforms.

Marketplace as a Service 52

Marketplace as a Service Business Model SaaS Payments Payments 52

SaaStr

OCTOBER 15, 2020

But—and no one knows this better than you—SaaS solutions can save your team so much time. When you have nexus in multiple states and potentially thousands of tax jurisdictions (as is often the case for SaaS companies with large markets), the risk of human error and resulting penalties is immense. 1 Sales tax. 2 Bookkeeping.

Business 314

Business AI Search Marketplace as a Service compliance 314

Subscription Flow

APRIL 23, 2024

Understanding Paddle in 2024 Catering to more than 3000 SaaS clients in over 200 markets, Paddle is a market-leading billing and revenue management software. Over time, it has increasingly specialized in providing clients with a one-suite-fits all solutions to their problems. All of this can be done with Paddle in a matter of clicks.

Payment Solutions 93

Payment Solutions Payments Payment Services SaaS Payments 93

How To Buy Saas

OCTOBER 14, 2021

Black Friday Saas Deals is one of the greatest sales of the year and this sale is going to live now with exciting discounts on tons of SaaS Tools that usually businesses need in order to manage their operations. Refund Policy: Check the refund policy of every saas before buying it. Discounts On Black Friday Saas Deals.

SaaS Payments 108

SaaS Payments Payment Solutions Payment Methods Software Review 108

How To Buy Saas

MARCH 23, 2024

CRM software helps sales and service teams to satisfy and retain customers easily. There are two popular brands used in the CRM and customer service space – Zendesk vs Freshdesk. It equips the sales, marketing, and customer service teams with the necessary tools. There are two options for a CRM solution – SaaS or on-premise.

Payment Solutions 52

Payment Solutions Payments SaaS Payments Scale 52

OPEXEngine

FEBRUARY 22, 2022

There are many ways to classify SaaS companies, but differentiating companies based upon who their customers are presents the best approach for measuring performance and driving success for SaaS businesses. SMM SaaS Company Overview & Market Dynamics. SMM SaaS Company Overview & Market Dynamics. Enterprise.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

SaaStr

MARCH 19, 2021

Usage-based pricing. Cloud Marketplaces. Companies that employ a usage-based pricing model have about a 10% higher public market valuation. Then lastly, something BVP has seen grow rapidly over the last year is the emergence surge and cloud marketplaces, which help B2B businesses find each other and transact in the cloud. ?

Cloud 191

Cloud Scale Payment Methods Payment Solutions 191

Software Platform Consulting

SEPTEMBER 6, 2016

As with all B2B SaaS marketplaces, however, the challenge is not the total available market, it is solving the “chicken and the egg” adoption problem. (See The Challenges of B2B SaaS Marketplaces. Pricing : Pricing in a two-sided market is always tricky. B2B vs. B2C/C2C SaaS Marketplaces.

Marketplace as a Service 40

Marketplace as a Service B2B Technical Review SaaS 40

ProfitWell

JANUARY 15, 2020

The subscription model is booming—meaning more and more companies are acquiring the model—giving your SaaS business even more motivation to remain competitive. Your pricing. To make your secret weapon even stronger, you’ll need a pricing analyst backing you up. What does a pricing analyst do? What’s the secret weapon?

Pricing 54

Pricing Marketplace as a Service Subscription Payment Features 54

Baremetrics

APRIL 26, 2021

All the data your startup needs Get deep insights into your company's MRR, churn and other vital metrics for your SaaS business. Quick look Before we dig into the specifics of what both these service providers offer, let's take a quick look at each brand and its core focus. Easily connect to other business services.

Payment Services 59

Payment Services Merchant Services Payment Methods Payments 59

SaaStr

AUGUST 29, 2022

10.000 SaaS CEOs, Founders, Revenue Leaders, and VCs will join us for 3 days of tactical content, networking, and epic evening events when the Cloud comes to San Mateo. Don’t Sell SaaS Like It’s 2012 with Reprise and Glasswing Ventures : Your SaaS-savvy customer will not fit into your rigid, outdated sales process. GET 20% OFF!

Scale 236

Scale Sales Hiring Marketplace as a Service B2B 236

Chart Mogul

DECEMBER 5, 2017

Find out how they tackle optimizing their SaaS pricing for customers -- from tiny online stores to high-volume multi-channel sellers. The perpetual pricing dilemma. Designing and defining the pricing for your SaaS product may be one of the most difficult aspects of building a subscription business.

Pricing 70

Pricing Scale SaaS Marketplace as a Service 70

OPEXEngine

MAY 18, 2021

We’ve talked to dozens of our SaaS customers, as well as investors to learn more about what is happening with these key metrics. SaaS metrics are viewed differently at different stages of growth and for different sales models, primarily whether a company is selling into an SMB or enterprise marketplace. Usage Fee-Based ARR.

SaaS Payments 98

SaaS Payments Metrics Payments Payment Services 98

User Pilot

APRIL 10, 2023

Could freemium work for your SaaS business? Is the freemium strategy worth it for SaaS products? Whether the freemium strategy is right for your SaaS, depends on your product and your resources. In contrast, the average free trial conversion rate in the B2B SaaS space is around 17%. How easy was it to set up the product?

Strategy 91

Strategy SaaS Onboarding Marketplace as a Service 91

OpenView Labs

MARCH 4, 2021

Today we know of HubSpot —the maker of marketing, sales, and service software products—as a preeminent public company with a market cap above $17B. For their first five years in business, HubSpot offered three subscription packages ranging in price from $3,000 to $18,000 per year. So in 2011, they introduced usage-based pricing.

Pricing 55

Pricing Outsourced Development Marketplace as a Service AWS 55

How To Buy Saas

JULY 8, 2023

For companies in the Software as a Service (SaaS) industry, this is particularly true. SaaS companies rely on their brand reputation to attract and retain customers, maintain customer loyalty, and stay ahead of the competition. However, building a strong SaaS brand is no easy feat. That’s where expert help comes in.

Branding 40

Branding Sales Hiring Social Media Marketplace as a Service 40

User Pilot

MAY 23, 2023

In this article, we’re going to unpack how AI customer experience can completely transform how people engage with your SaaS. Using AI and machine learning within your SaaS can bring huge benefits. There are a huge number of examples to draw from across the SaaS world. Most SaaS products have a global market.

Artificial Intelligence 94

Artificial Intelligence AI SaaS Payments Payment Solutions 94

FastSpring

NOVEMBER 18, 2020

For app entrepreneurs and ecommerce store owners, the battle to be noticed in the marketplace is ongoing. For customers, the process of looking for apps to download usually takes place in one of the four leading app marketplaces; Google Play, Apple App Store , Windows Store, and the Amazon App Store. Is it safe? Let’s go ??.

Payment Methods 115

Payment Methods Payment Solutions Merchant Services SaaS Payments 115

SaaStr

JUNE 3, 2020

It’s 2020 and SaaS buyers are more skeptical and suspicious, more disbelieving, more unconvinced than they were in 2019. The SaaS Trust Crisis is making it harder to market and sell software and services than ever before. And what I’d like to talk to you about today is the SaaS Trust crisis we’re seeing.

Software Review 178

Software Review Scale Technical Review SaaS 178

User Pilot

OCTOBER 26, 2023

How can you implement them in the SaaS context? SaaS companies enhance customer acquisition and retention through personalized onboarding and in-app guidance. Iterate on your pricing strategy to make the product competitive while generating enough revenue to support its growth. What are growth initiatives?

Acquisition 104

Acquisition Scale Onboarding Marketplace as a Service 104