SaaSOptics

MAY 19, 2022

For subscription-based SaaS businesses, your customer acquisition metrics indicate how effectively you acquire new users via sales, marketing, or a product-led approach like a free trial. Metrics: What’s your target win rate for sales opportunities? . The answer lies in your product or service’s value proposition.

Acquisition 59

Acquisition Scale Strategy Software Review 59

SaaStr

JUNE 10, 2020

We saw McDonald’s, they started separating their arches and really trying to do public service announcements around social distancing. Could we create a webinar to bring them together? It’s a competitive marketplace. Has your organization TripActions seen the uptick in webinar attendance? And we did that.

Travel 176

Travel Marketing Scale Outsourcing Services 176

SaaStr

JANUARY 28, 2020

Our monthly self-service churn went from like 3% to like 9%, right? And listen and pay attention to those metrics on a monthly basis, and don’t just evaporate, because I think it’s super risky. We’re seeing that the marketplace is becoming like more and more noisy, right? We were wrong. You have to go further.

Sales Hiring 205

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 205

User Pilot

MARCH 29, 2024

13 top examples of SaaS brand activations include: Userpilot hosts industry webinars to generate brand awareness. Digital marketing : Target potential customers online by attracting them to your online marketplace or website. Through these webinars, Userpilot imparts knowledge that improves the work quality of its target audience.

Branding 95

Branding Social Media Technical Review Software Review 95

Sales Hacker

FEBRUARY 19, 2019

We’re so excited about seeing these pros speak that we took a little time to gather some of the best articles, webinars, podcasts, and guides they’ve shared with the Sales Hacker community in the past. In this webinar, executive Sales coach Josh Braun discussed how to best respond to the most common objections while cold-calling.

VP of Engineering 11

VP of Engineering Sales Hiring Sales Underperforming Technical Team 11

Valuize Consulting

FEBRUARY 24, 2022

In order to meet the demands of a competitive marketplace and today’s customers, you must streamline all of your data and create a holistic view of the customer in order to become truly customer-centric. Compare your data against historical metrics to see how you’re tracking as an organization and against industry standards.

Revenue 52

Revenue Scale Marketplace as a Service Data 52

Intercom, Inc.

JUNE 8, 2021

According to one Microsoft Global State of Customer Service report , 90% of consumers surveyed said that customer service is an important factor in their choice of, and loyalty to, a brand, while nearly two-thirds (58%) would sever their relationship with a business due to poor customer service.

Technical Review 222

Technical Review Underperforming Technical Team Customer Support Marketplace as a Service 222

SaaStr

NOVEMBER 21, 2020

Rob Gonzalez: Operationally, I look at, in particular, my experience at Endeca, but also another startup that sold to pharmaceutical companies and other life sciences businesses and financial services companies called Cambridge Semantics. And there’s a lot of benefit to running a software as a service, in general.

SaaS Payments 263

SaaS Payments Scale Payment Services Payment Solutions 263

All that Saas

JULY 8, 2021

In this roundup, we are going to talk about some of the best email marketing services and software on the market for effective delivery, automated marketing, and increased outreach & sales. What are the Best Email Marketing Services in 2021? Drip offers the same features and same level of customer service for all its pricing plans.

Software Review 52

Software Review Software Marketing Scale 52

User Pilot

OCTOBER 31, 2022

You need to understand how customers are responding to using your application or service and build up an idea of their loyalty over time. NPS is the perfect metric for doing just that. Better user data is key to making more effective product decisions and delivering an incredibly personal service. Geoffrey Moore.

Onboarding 93

Onboarding Software Review Marketplace as a Service Engagement 93

SaaStr

JUNE 16, 2020

I was an account executive covering financial services vertical and covering in New York. Adnan Chaudhry: We’re doing sales leadership, all hands calls with customer service and support and sales every single week. ” Now we have to look to a different metric. And I think Salesforce has learned a lot since then.

Sales Hiring 160

Sales Hiring Scale SaaS Payments Payment Services 160

Sales Hacker

JANUARY 24, 2018

For example, if I were doing this for my content marketing service, Grizzle , I would ask my clients questions like: What does your current PR system look like? For professional services, there’s a sweet spot. Simply ask them if they know of anyone else who may be looking for a service like yours. Remember, don’t be pushy.

Sales Recruiting 84

Sales Recruiting Sales Underperforming Technical Team Social Media 84

Sales Hacker

OCTOBER 7, 2021

The best products, services, and ideas are nothing without a way to turn them into currency, and sellers are a big part of making commerce happen. Cassie spent the first pre-SaaS chapter of her tech career in growth roles in subscription and marketplace businesses (TheLadders.com, GLG). Anita Nielsen. Anne Slough. Beth Sunshine.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

Neil Patel

MARCH 11, 2023

Features include, but are not limited to: Sales funnels Membership funnels Auto-webinar funnels Hangout funnels Email integrations A/B testing And it gives you the most bang for your buck when compared to other marketing automation tools. from their marketplace of infographic experts and designers. Plus you can track them.

Content Marketing 114

Content Marketing Marketing Social Media Scale 114

Point Nine Land

APRIL 21, 2021

This refers to the improvement of your main output metrics. If your mission is to reduce CO2 emissions, you can (potentially should) make this your main output metric. In SaaS vs. marketplaces? This process requires a lot of assumptions and is not hard science but the key is to focus on growth of your main output metrics.

Sales Hiring 52

Sales Hiring Startup Scale Software Review 52

Neil Patel

JANUARY 21, 2021

Check out the video below to learn more about my strategies for link building, on-page SEO, and user metrics when trying to rank on Google. Step #3: Track and Measure the Right SEO Metrics. Next, it’s time to track some vital metrics of your site to find out what other factors you need to improve. Organic Traffic.

Outsourcing Services 145

Outsourcing Services Social Media Mobile Software Review 145